Operations clerk vs office clerk

The differences between operations clerks and office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations clerk and an office clerk. Additionally, an operations clerk has an average salary of $33,746, which is higher than the $30,927 average annual salary of an office clerk.

The top three skills for an operations clerk include customer service, data entry functions and computer system. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Operations clerk vs office clerk overview

	Operations Clerk	Office Clerk
Yearly salary	$33,746	$30,927
Hourly rate	$16.22	$14.87
Growth rate	-5%	-5%
Number of jobs	158,449	106,497
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 32%
Average age	47	47
Years of experience	2	2

What does an operations clerk do?

An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

Operations clerk vs office clerk salary

Operations clerks and office clerks have different pay scales, as shown below.

	Operations Clerk	Office Clerk
Average salary	$33,746	$30,927
Salary range	Between $27,000 And $41,000	Between $25,000 And $38,000
Highest paying City	Boston, MA	Englewood, CO
Highest paying state	Massachusetts	Alaska
Best paying company	Ncar - The National Center For Atmospheric Research	University of Massachusetts Boston
Best paying industry	Manufacturing	Transportation

Differences between operations clerk and office clerk education

There are a few differences between an operations clerk and an office clerk in terms of educational background:

	Operations Clerk	Office Clerk
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Operations clerk vs office clerk demographics

Here are the differences between operations clerks' and office clerks' demographics:

	Operations Clerk	Office Clerk
Average age	47	47
Gender ratio	Male, 31.7% Female, 68.3%	Male, 23.3% Female, 76.7%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1%	Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between operations clerk and office clerk duties and responsibilities

Operations clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Input global notes in CRT.
Retrieve documents to be send to the IRS.
Encode checks with 10 key hardware TRP or NCR machines.
Register patients in the HMS system.
Research case law using Internet and Westlaw software.

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Office clerk example responsibilities.

Complete medical records requests as specified under HIPAA regulations.
Scan EOB's and attach to payments in software system.
Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.

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Operations clerk vs office clerk skills

Common operations clerk skills

Customer Service, 25%
Data Entry Functions, 8%
Computer System, 7%
Payroll, 6%
Office Equipment, 4%
Provide Clerical Support, 4%

Common office clerk skills

Customer Service, 21%
Data Entry, 18%
Telephone Calls, 7%
Payroll, 5%
Office Equipment, 4%
Office Machines, 3%

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Updated January 8, 2025

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