Operations clerk vs operations representative

The differences between operations clerks and operations representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations representative has an average salary of $38,127, which is higher than the $33,746 average annual salary of an operations clerk.

The top three skills for an operations clerk include customer service, data entry functions and computer system. The most important skills for an operations representative are data entry, patients, and powerpoint.

Operations clerk vs operations representative overview

	Operations Clerk	Operations Representative
Yearly salary	$33,746	$38,127
Hourly rate	$16.22	$18.33
Growth rate	-5%	-12%
Number of jobs	158,449	75,789
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 57%
Average age	47	44
Years of experience	2	-

What does an operations clerk do?

An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

What does an operations representative do?

As the name entails, an operations representative is responsible for assisting the operations managers. You will typically perform various tasks, including creating a customer database regularly, handling inquiries and office correspondence, and helping the operations managers in managing financial inquiries from clients. As an operations representative, you are responsible for attending meetings, assisting in strategic planning and implementation, and coordinating with other departments such as HR, marketing, and sales. You are also expected to identify areas of improvement and implement corrective measures.

Operations clerk vs operations representative salary

Operations clerks and operations representatives have different pay scales, as shown below.

	Operations Clerk	Operations Representative
Average salary	$33,746	$38,127
Salary range	Between $27,000 And $41,000	Between $26,000 And $55,000
Highest paying City	Boston, MA	New York, NY
Highest paying state	Massachusetts	New York
Best paying company	Ncar - The National Center For Atmospheric Research	Northern Trust
Best paying industry	Manufacturing	Technology

Differences between operations clerk and operations representative education

There are a few differences between an operations clerk and an operations representative in terms of educational background:

	Operations Clerk	Operations Representative
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Operations clerk vs operations representative demographics

Here are the differences between operations clerks' and operations representatives' demographics:

	Operations Clerk	Operations Representative
Average age	47	44
Gender ratio	Male, 31.7% Female, 68.3%	Male, 38.6% Female, 61.4%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1%	Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage	6%	11%

Differences between operations clerk and operations representative duties and responsibilities

Operations clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Input global notes in CRT.
Retrieve documents to be send to the IRS.
Encode checks with 10 key hardware TRP or NCR machines.
Register patients in the HMS system.
Research case law using Internet and Westlaw software.

Operations representative example responsibilities.

Manage current day workflow within internal SharePoint sites.
Manage the SharePoint solutions for project communication and project document repository.
Schedule appointments and notify patients of upcoming appointments, preform billing, patient registration, medical registration and insurance verification.
Greet patients and parents in courteous and consumer-orient manner, check patients into scheduling system and updates computer system information.
Implement customer, order management, and inventory PeopleSoft modules.
Write test scripts for PeopleSoft update, test new software, patches, and enhancements.

Operations clerk vs operations representative skills

Common operations clerk skills

Customer Service, 25%
Data Entry Functions, 8%
Computer System, 7%
Payroll, 6%
Office Equipment, 4%
Provide Clerical Support, 4%

Common operations representative skills

Data Entry, 22%
Patients, 13%
PowerPoint, 6%
Moderate Supervision, 3%
Outbound Calls, 3%
Quality Standards, 3%

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Office and Administrative Industry
Operations Clerk
Operations Clerk vs Operations Representative

Updated January 8, 2025

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