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The differences between operations clerks and shop clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations clerk and a shop clerk. Additionally, a shop clerk has an average salary of $34,468, which is higher than the $33,746 average annual salary of an operations clerk.
The top three skills for an operations clerk include customer service, data entry functions and computer system. The most important skills for a shop clerk are basic math, math, and top quality.
| Operations Clerk | Shop Clerk | |
| Yearly salary | $33,746 | $34,468 |
| Hourly rate | $16.22 | $16.57 |
| Growth rate | -5% | -5% |
| Number of jobs | 158,449 | 106,275 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 36% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.
A shop clerk is primarily in charge of assisting clients in a retail store, ensuring efficient service for client satisfaction. Their responsibilities include greeting and identifying the clients' needs, answering inquiries, locating products, offering promotions, and recommending alternatives as needed. They must also maintain the cleanliness of the sales floor, clearing the obstructions and disposing of expired or defective products. Furthermore, a shop clerk must manage the product displays, devising strategies to make them more presentable to the customers.
Operations clerks and shop clerks have different pay scales, as shown below.
| Operations Clerk | Shop Clerk | |
| Average salary | $33,746 | $34,468 |
| Salary range | Between $27,000 And $41,000 | Between $26,000 And $44,000 |
| Highest paying City | Boston, MA | New York, NY |
| Highest paying state | Massachusetts | Massachusetts |
| Best paying company | Ncar - The National Center For Atmospheric Research | University of California, Berkeley |
| Best paying industry | Manufacturing | Transportation |
There are a few differences between an operations clerk and a shop clerk in terms of educational background:
| Operations Clerk | Shop Clerk | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between operations clerks' and shop clerks' demographics:
| Operations Clerk | Shop Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.7% Female, 68.3% | Male, 34.6% Female, 65.4% |
| Race ratio | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1% | Black or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 19.8% Asian, 6.9% White, 58.0% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |