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Operations project manager vs operations support manager

The differences between operations project managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operations project manager and an operations support manager. Additionally, an operations project manager has an average salary of $90,352, which is higher than the $79,730 average annual salary of an operations support manager.

The top three skills for an operations project manager include project management, business operations and risk management. The most important skills for an operations support manager are customer service, project management, and human resources.

Operations project manager vs operations support manager overview

Operations Project ManagerOperations Support Manager
Yearly salary$90,352$79,730
Hourly rate$43.44$38.33
Growth rate6%6%
Number of jobs210,582376,894
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does an operations project manager do?

An operations project manager is responsible for monitoring the performance of the project team, ensuring that the operations meet the clients' standards and internal regulations with maximum productivity and efficiency. Operations project managers manage the department's budget and allocate materials and resources accurately, maintaining a record of expenses and costs forecasting. They coordinate with the clients, discussing project adjustments or additional tasks as needed, and lead project execution and deliverables by determining the team's needs and concerns, and enforcing strategic procedures.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Operations project manager vs operations support manager salary

Operations project managers and operations support managers have different pay scales, as shown below.

Operations Project ManagerOperations Support Manager
Average salary$90,352$79,730
Salary rangeBetween $66,000 And $122,000Between $47,000 And $133,000
Highest paying CitySan Francisco, CASan Bruno, CA
Highest paying stateConnecticutCalifornia
Best paying companyMetaMeta
Best paying industryFinanceTechnology

Differences between operations project manager and operations support manager education

There are a few differences between an operations project manager and an operations support manager in terms of educational background:

Operations Project ManagerOperations Support Manager
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Operations project manager vs operations support manager demographics

Here are the differences between operations project managers' and operations support managers' demographics:

Operations Project ManagerOperations Support Manager
Average age4444
Gender ratioMale, 68.7% Female, 31.3%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between operations project manager and operations support manager duties and responsibilities

Operations project manager example responsibilities.

  • Manage resource allocation to help maximize ROI and focus on the division's strategy.
  • Manage operational programs that include the introduction and preparation for the manufacture of new products, design enhancements and OEM deviations.
  • Manage elaborate software implementation projects relate to national convenience store/gas station point of sale (POS) technology.
  • Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
  • Reduce emergency department length of stay: participants reduce time to admit patients by 90 minutes.
  • Assist with providing best practices for the PMO base on previous positions that include PMO set up and interaction.
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Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
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Operations project manager vs operations support manager skills

Common operations project manager skills
  • Project Management, 20%
  • Business Operations, 6%
  • Risk Management, 5%
  • Process Improvement, 4%
  • Business Process, 4%
  • Provide Management, 4%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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