Patient service representative jobs in East Pennsboro, PA - 349 jobs
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Patient Service Representative
Patient First 4.3
Patient service representative job in Mechanicsburg, PA
The responsibilities of this job include, but are not limited to, the following:
Assisting patients using the kiosk prior to registration.
Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
Respectfully handling Physician and Nurse requests in a timely manner.
Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed.
Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
Verifying all patient demographic, health, pharmacy, and insurance information.
Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
Referring billing questions to the appropriate parties as needed.
Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
Discharging the patient and processing incurred charges.
Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
Receiving, sending, and distributing correspondence as directed.
Filing and scanning medical documents and office forms as directed.
Completing assigned checklists and Policy Manager tasks within the assigned shift.
Answering all incoming calls and distributing messages in a timely manner.
Assisting with other assignments as directed.
Demonstrating an efficient understanding of the electronic medical record system.
Receiving, moving, and stocking ordered supplies.
Cleaning the front office work area and other maintenance assignments as directed.
Verifying daily reports are run at the end of the day.
Attending staff meetings as directed.
Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
Operating, using, and maintaining medical and office equipment as trained.
Participating in maintenance assignments when necessary and as directed.
Providing positive, warm, and friendly service in all interactions.
Completing other duties as directed
Minimum education and professional requirements include, but are not limited to, the following:
Must be 18 years of age or older.
Basic typing skills.
Minimum one year of clerical experience preferred.
High school graduate or equivalent.
Ability to sit, stand, and walk for up to 7 hours at a time.
Ability to lift up to 25 pounds.
Excellent visual, verbal, written, and typed communication skills.
Ability to prioritize and multitask.
Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
$29k-32k yearly est. Auto-Apply 26d ago
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Patient & Family Coordinator - Compliance Risk Services
Penn State Health 4.7
Patient service representative job in Harrisburg, PA
**Penn State Health** - **Pennsylvania Psychiatric Institute** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Hours:** 8:00a - 5:00p **Recruiter Contact:** Savannah Paxton at ******************************* (MAILTO://*******************************)
**_**Please note: In fall 2026, the Pennsylvania Psychiatric Institute is relocating inpatient services in Harrisburg, Pennsylvania to Holy Spirit Medical Center in Camp Hill. Our team is working closely with the Holy Spirit Medical Center Behavioral Health team and the Penn State Health Department of Psychiatry and Behavioral Health to ensure a smooth and coordinated transition_** **_._**
**SUMMARY OF POSITION:**
Serves as a liaison between patients/family members and staff/employees to promote improved communications, processes and patient experience and to reduce the risk of litigation to the organization. Work with clinical and non-clinical staff to address patient feedback regarding compliments, complaints and grievances as defined by the Centers for Medicare and Medicaid Services (CMS) and as regulated by the Department of Health (DOH), and to ensure compliance with all regulatory requirements from the aforementioned bodies.
**MINIMUM QUALIFICATION(S):**
+ High School Diploma or equivalent
+ Five (5) years relevant experience
+ PA Act 31 Child Abuse Training Certificate.
**WHY PENN STATE HEALTH?**
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**
+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
**WHY PENN STATE HEALTH PPI?**
Pennsylvania Psychiatric Institute (PPI) is central Pennsylvania's leader in healing people with psychiatric and substance use disorders to achieve and maintain stability in their daily lives. A comprehensive team of specialists who provide sensitive, compassionate care for children, adolescents, and adults through personalized treatment plans that meet unique patient needs. Located in Harrisburg, Pennsylvania, PPI has a modern 89-bed, inpatient facility at its Polyclinic campus at 2501 North Third Street. As well as two convenient locations offering outpatient services, the Division Street Clinic, and the Third Street Clinic.
We are a Trauma Informed Care (TIC) organization guided by SAMHSA's "Four R's": Realization about trauma, Recognizing the signs of trauma, Responding to trauma, and Resisting re-traumatization. Our therapeutic work is guided by the SAMHSA's core principles of Trauma Informed Care. We invite all individuals committed to providing quality care to be a part of our PPI team.
**YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.**
_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._
_Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._
**Position** Patient & Family Coordinator - Compliance Risk Services
**Location** US:PA:Harrisburg | Human Services | Full Time
**Req ID** 85440
$30k-36k yearly est. Easy Apply 60d+ ago
Patient Registration (MRI/CT)
The Orthopedic Institute of Pennsylvania 4.0
Patient service representative job in Camp Hill, PA
Job DescriptionDescription:
GENERAL SUMMARY OF DUTIES: The MRI/ CT Receptionist serves as the first point of contact for patients and plays a vital role in ensuring efficient imaging department operations. This position supports patient flow, safety, scheduling accuracy, and communication between patients, technologists, and clinical staff.
Requirements:
ESSENTIAL FUNCTIONS:
· Greet and check in patients professionally; verify demographics, insurance, identification, and collect co-pays or balances. Check out patients and schedule follow-up appointments as needed.
· Answer phones and messages appropriately; maintain an organized front desk and waiting area. Assist with referrals, authorizations, documentation, and accurate scanning/uploading of patient records.
· Obtain, distribute, and review required paperwork, consents, and screening forms; identify incomplete or concerning responses and escalate appropriately. Ensure forms are completed prior to appointments and maintain basic MRI/CT safety awareness.
· Address patient questions and service concerns; communicate effectively with technologists, management, and other departments to support smooth patient flow and exam preparation.
· Schedule, reschedule, and cancel MRI/CT appointments, including outside orders; ensure correct exam orders, appropriate time slots, coordination of urgent/add-on exams, and timely communication of delays or changes.
· Follow departmental policies, safety protocols, and process improvement initiatives; participate in training and maintain professionalism in a high-volume, fast-paced environment.
· Communicate appointment details, preparation instructions, expectations, and arrival times to patients.
· Utilize EMR, PACS, PACS Manager, Metis, and scheduling systems effectively.
· All other duties assigned.
EDUCATION: High school diploma or GED
EXPERIENCE: Minimum of one year experience in healthcare, medical office or customer service setting, preferably six months receptionist experience in health care setting.
REQUIREMENTS: Excellent customer service skills. Flexibility to work assigned shifts including early morning, evenings, and/ or weekends.
KNOWLEDGE
· Basic knowledge of MRI/CT front-desk workflows, office policies, procedures, and required documentation
· Understanding of imaging appointments, exam types, and typical exam durations
· Knowledge of customer service principles, patient confidentiality, and HIPAA requirements
· Familiarity with office equipment and general medical office operations
SKILLS
· Clear, professional verbal and written communication with strong interpersonal and customer service skills, including conflict de-escalation
· Proficient typing, use of office equipment, and accurate handling of paperwork and filing
· Strong attention to detail and accuracy in patient data entry and documentation
· Ability to work effectively in a fast-paced outpatient clinical environment and adapt to changing schedules and patient needs
ABILITIES
· Ability to communicate clearly in person and by phone; establish and maintain cooperative relationships with patients, families, providers, and staff
· Ability to remain calm, courteous, and professional when interacting with upset or anxious patients
· Ability to read, understand, and follow written and verbal instructions to prepare records, generate documentation, and schedule appointments
· Ability to organize, prioritize, and multi-task in a high-volume setting while working independently and as part of a clinical team
· Ability to accurately review and enter patient information, identify workflow or documentation issues, and escalate appropriately
· Ability to maintain confidentiality, comply with safety policies and procedures, and adapt to changing operational needs
· Ability to travel between office locations and maintain reliable attendance
ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in a medical imaging outpatient clinical environment. Position is primarily a reception workstation and has frequent interaction with patients, visitors, technologists, and staff. This is a fast-paced, high-volume setting with frequent interruptions. Adhering to strict posted safety signage and access restrictions.
PHYSICAL/MENTAL DEMANDS: Work requires hand dexterity for office machine operation, stooping and bending to files and supplies, walking short distances from reception area to MRI/ CT department, and sitting/ standing for extended periods of time. Must possess visual and auditory acuity in order to communicate with co-workers, patients, and other customer groups. Ability to lift/ carry up to 25 lbs.
$29k-34k yearly est. 13d ago
Patient & Family Coordinator - Compliance Risk Services
Penn State Milton S. Hershey Medical Center
Patient service representative job in Harrisburg, PA
Apply now Penn State Health - Pennsylvania Psychiatric Institute Work Type: Full Time FTE: 1.00 Shift: Varied Hours: 8:00a - 5:00p Recruiter Contact: Savannah Paxton at [email protected] Please note: In fall 2026, the Pennsylvania Psychiatric Institute is relocating inpatient services in Harrisburg, Pennsylvania to Holy Spirit Medical Center in Camp Hill. Our team is working closely with the Holy Spirit Medical Center Behavioral Health team and the Penn State Health Department of Psychiatry and Behavioral Health to ensure a smooth and coordinated transition.
SUMMARY OF POSITION:
Serves as a liaison between patients/family members and staff/employees to promote improved communications, processes and patient experience and to reduce the risk of litigation to the organization. Work with clinical and non-clinical staff to address patient feedback regarding compliments, complaints and grievances as defined by the Centers for Medicare and Medicaid Services (CMS) and as regulated by the Department of Health (DOH), and to ensure compliance with all regulatory requirements from the aforementioned bodies.
MINIMUM QUALIFICATION(S):
* High School Diploma or equivalent
* Five (5) years relevant experience
* PA Act 31 Child Abuse Training Certificate.
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
* Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
* Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
* Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
* Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
* Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
WHY PENN STATE HEALTH PPI?
Pennsylvania Psychiatric Institute (PPI) is central Pennsylvania's leader in healing people with psychiatric and substance use disorders to achieve and maintain stability in their daily lives. A comprehensive team of specialists who provide sensitive, compassionate care for children, adolescents, and adults through personalized treatment plans that meet unique patient needs. Located in Harrisburg, Pennsylvania, PPI has a modern 89-bed, inpatient facility at its Polyclinic campus at 2501 North Third Street. As well as two convenient locations offering outpatient services, the Division Street Clinic, and the Third Street Clinic.
We are a Trauma Informed Care (TIC) organization guided by SAMHSA's "Four R's": Realization about trauma, Recognizing the signs of trauma, Responding to trauma, and Resisting re-traumatization. Our therapeutic work is guided by the SAMHSA's core principles of Trauma Informed Care. We invite all individuals committed to providing quality care to be a part of our PPI team.
YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.
Apply now
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$29k-40k yearly est. 53d ago
Academic Records and Registration Coordinator
Harrisburg University of Science and Technology 4.1
Patient service representative job in Harrisburg, PA
The Academic Records and Registration Coordinator administratively supports HU programs and students by coordinating courses, managing student records, and facilitating communication among stakeholders. __________________________________________________________________________________________
KEY ACCOUNTABILITIES
* Communicates policies and procedures to students, faculty, and administration.
* Develops term schedules and creates courses for the HU Online programs in the student information system (SIS).
* Assists HU Online Students with registration, including new and continuing students, and manages all registration data.
* Schedules new traditional undergraduate and registers all Exercise Science students.
* Posts transfer credits to student records accurately and in accordance with institutional policies, and tracks degree requirements.
* Advises and supports students through HU Online processes and procedures from registration to graduation.
* Creates and maintains SOPs in alignment with Records and Registration policies and institutional academic operations guidelines.
* Manages documents and forms for HU Online students and traditional undergraduate students, including document storage, and develops academic calendars and timelines for recurring communication.
__________________________________________________________________________________________
EXPECTATIONS OF ALL STAFF
* Applies best efforts and full capability each day to the work assigned by their manager.
* Advises the manager when:
* An assignment is not understood.
* An assignment conflicts with knowledge of the circumstances, current skills, or available time/resources.
* Obstacles to completing the assignment exist or are likely to occur.
* Opportunities to better complete or improve the assignment exist or may occur.
* Understands and demonstrates our cultural expectations.
________________________________________________________________________________________
MINIMUM ROLE REQUIREMENTS
* Bachelor's degree or equivalent work experience.
* Two years of higher education experience preferred.
* Excellent computer skills, including knowledge of Microsoft Office, spreadsheets, and document merging.
* Strong verbal and written communication skills, customer service, record keeping, and attention to detail.
* Ability to work independently, think ahead, multitask, and possess excellent time management and organizational skills.
* General understanding of federal, state, and local regulations as they apply to student records (i.e., FERPA, HIPAA, PDE, etc.) and best practices related to academic policies and procedures.
* Proficiency in Windows and Microsoft Office computer systems, student information systems, online student support tools, and learning-management systems used in HU Online workflows.
* Ability to manage online student records and documentation in compliance with FERPA and institutional confidentiality standards.
__________________________________________________________________________________________
WORK HOURS
The university work week is Sunday through Saturday. Most employees are expected to work within the core hours of 8:00 am to 5:00 pm, Monday through Friday. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings, and may be required to work overtime.
__________________________________________________________________________________________
I hereby acknowledge that I have read and understand the duties and responsibilities of this position and agree to perform them to the best of my ability. I further understand that this is a general description of the work required and not an exhaustive list of responsibilities, duties, and skills required. I further understand that this position description is subject to change.
$31k-38k yearly est. 15d ago
Patient Access Specialist I (61016)
Union Community Care 3.8
Patient service representative job in Lancaster, PA
Our Mission, Vision, & Model of Care At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live your fullest life. We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member's unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others.
We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity.
We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center.
$30k-35k yearly est. 28d ago
Front Desk Coordinator - Lancaster
The Joint Chiropractic 4.4
Patient service representative job in Lancaster, PA
Job Description
Front Desk Coordinator - Full Time/Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires 40 hrs / week availability in the clinic with occasional local travel to community events.
Compensation and Benefits
Starting pay: $20 per hour + Bonus
Medical and PTO pay
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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$20 hourly 29d ago
Patient Services Coordinator Home Health - Full-time
Enhabit Inc.
Patient service representative job in York, PA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Must possess a high school diploma or equivalent.
* Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
$29k-40k yearly est. Auto-Apply 23d ago
Patient Services Coordinator Home Health - Full-time
Enhabit Home Health & Hospice
Patient service representative job in York, PA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
Must possess a high school diploma or equivalent.
Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
$29k-40k yearly est. Auto-Apply 22d ago
Patient Care Coordinator
Carering Health
Patient service representative job in Harrisburg, PA
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
$19k-38k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Faithful at Home
Patient service representative job in Lancaster, PA
We are a leading provider of homecare services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
What You Will Do:
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Qualifications:
Bilingual required
ODP experience preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
High school diploma/GED (associate's degree or bachelor's degree preferred)
$19k-38k yearly est. Auto-Apply 60d+ ago
ON SITE Medical Receptionist - Medical Secretary
Peopleshare 3.9
Patient service representative job in Lancaster, PA
Job DescriptionPeopleShare is immediately hiring for a full time ON SITE Medical Receptionist - Medical Secretary in Lancaster, PA!Apply today or call our office at ************Why PeopleShare?
We offer full medical benefits from day 1
Chance to work with the top companies in the area
Weekly pay through direct deposit
Skills training available
Earn referral bonuses
We offer coaching to help you ace your interview
Job Details for Medical Receptionist - Medical Secretary:
Schedule: Monday-Friday 8:00am-5pm
Pay Rate: $17 - $18+/hour + opportunity for performance raises and promotion
Weekly Pay via direct deposit!
Strong benefits:
Medical
Dental
Vision
Retirement
Job Responsibilities & Description for Medical Receptionist - Medical Secretary:
Provide phone-based and in-person Medical Customer Service
Perform receptionist and administrative duties such as check-in check out, Insurance Verification, and appointment scheduling
Capture and update confidential client information using Electronic Health Record system (EHR)
Communicate with clients to schedule appointments and obtain documentation
Job Requirements for Medical Receptionist - Medical Secretary:
1+ year of experience working in a call center or professional office setting
Experience strongly preferred in Medical Administrative Assistant, Medical Billing, Medical Customer Service, AR, AP, Medical Claims or similar field
Must be proficient with computer use, and able to learn EHR database functions
Must have good multi-tasking skills and ability to maintain focus on the phone for majority of the day
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in the central Pennsylvania (PA) area - Harrisburg, Camp Hill, Lemoyne, York, Lancaster, Carlisle, Chambersburg, Middletown, Leola, Shippensburg, Ephrata and Mechanicsburg, as well as northern Maryland (MD) - Hagerstown, Maugansville, Williamsport, Boonsboro, Smithsburg, and Hancock. We have openings for receptionist, data entry, customer service, customer service associate, customer servicerepresentative, customer service specialist, call center customer service, collections, office managers, call center, call center associate, call center representative, call center agent, call center specialist, call center generalist, medical administrative assistant, medical customer service, medical secretary, medical receptionist, medical customer service, medical intake, medical billing, medical billing associate, medical billing specialist, medical billing member, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.PeopleShare and its affiliates (Best Practices and Reliance Staffing) provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.IND15
$17-18 hourly 4d ago
Patient Care Coordinator
Patriot Home Care 4.1
Patient service representative job in Harrisburg, PA
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
$23k-34k yearly est. Auto-Apply 60d+ ago
Medical Receptionist
American Family Care Camp Hill 3.8
Patient service representative job in Harrisburg, PA
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$25k-29k yearly est. Auto-Apply 60d+ ago
Academic Records and Registration Coordinator
Harrisburg, Pa 3.8
Patient service representative job in Harrisburg, PA
The Academic Records and Registration Coordinator administratively supports HU programs and students by coordinating courses, managing student records, and facilitating communication among stakeholders.
__________________________________________________________________________________________
KEY ACCOUNTABILITIES
Communicates policies and procedures to students, faculty, and administration.
Develops term schedules and creates courses for the HU Online programs in the student information system (SIS).
Assists HU Online Students with registration, including new and continuing students, and manages all registration data.
Schedules new traditional undergraduate and registers all Exercise Science students.
Posts transfer credits to student records accurately and in accordance with institutional policies, and tracks degree requirements.
Advises and supports students through HU Online processes and procedures from registration to graduation.
Creates and maintains SOPs in alignment with Records and Registration policies and institutional academic operations guidelines.
Manages documents and forms for HU Online students and traditional undergraduate students, including document storage, and develops academic calendars and timelines for recurring communication.
__________________________________________________________________________________________
EXPECTATIONS OF ALL STAFF
Applies best efforts and full capability each day to the work assigned by their manager.
Advises the manager when:
An assignment is not understood.
An assignment conflicts with knowledge of the circumstances, current skills, or available time/resources.
Obstacles to completing the assignment exist or are likely to occur.
Opportunities to better complete or improve the assignment exist or may occur.
Understands and demonstrates our cultural expectations.
________________________________________________________________________________________
MINIMUM ROLE REQUIREMENTS
Bachelor's degree or equivalent work experience.
Two years of higher education experience preferred.
Excellent computer skills, including knowledge of Microsoft Office, spreadsheets, and document merging.
Strong verbal and written communication skills, customer service, record keeping, and attention to detail.
Ability to work independently, think ahead, multitask, and possess excellent time management and organizational skills.
General understanding of federal, state, and local regulations as they apply to student records (i.e., FERPA, HIPAA, PDE, etc.) and best practices related to academic policies and procedures.
Proficiency in Windows and Microsoft Office computer systems, student information systems, online student support tools, and learning-management systems used in HU Online workflows.
Ability to manage online student records and documentation in compliance with FERPA and institutional confidentiality standards.
__________________________________________________________________________________________
WORK HOURS
The university work week is Sunday through Saturday. Most employees are expected to work within the core hours of 8:00 am to 5:00 pm, Monday through Friday. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings, and may be required to work overtime.
__________________________________________________________________________________________
I hereby acknowledge that I have read and understand the duties and responsibilities of this position and agree to perform them to the best of my ability. I further understand that this is a general description of the work required and not an exhaustive list of responsibilities, duties, and skills required. I further understand that this position description is subject to change.
$30k-40k yearly est. Auto-Apply 21d ago
Dental Patient Care Coordinator
Smilebuilderz 3.8
Patient service representative job in Lancaster, PA
Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients.
Summary of Benefits
* Paid Time Off for FT Staff
* Paid Holidays
* Discounted Dental Services
* EAP Services
* Employee Referral Program
* Employee Discounts
* Employee Events Throughout the Year
IN ADDITION, SMILEBUILDERZ OFFERS:
* Medical, Dental, & Vision Insurance
* Flexible Spending Account
* Health Savings Account
* Voluntary Accident & Critical Illness Benefit
* Voluntary Term Life Insurance
* Long Term & Short Term Disability
* 401(K) Plan
Job Summary:
The Patient Care Coordinator's primary responsibility is managing a doctor's schedule by developing and maintaining relationships with patients.
Essential Job Functions:
* Greet all new patients assigned to your doctor by introducing yourself as the Care Coordinator.
* Review all new patients' paperwork prior to visit when available, or at visit if not previously submitted and added to document center.
* Confirm all necessary consents and clearances are in patient document center prior to the time of appointment.
* Confirm appointments are scheduled correctly and in the appropriate time frames.
* Verify that all lab cases are present for scheduled appointments.
* Prepare and review daily schedule prior to the beginning of the day; present any concerns or modifications needed to maintain a full schedule.
* Prepare and present patient treatment to include: Doctor's recommended treatment, Treatment options, Treatment timeline
* Patient education to the value of treatment recommendations.
* Financial arrangements
* Schedule treatment
* Actively participate in filling your hygiene teams schedule
* Maintain pre-authorization records, resubmission of denials, and scheduling of approvals.
* Monitor Dentrix reports to locate unscheduled treatment.
* Provide checkup calls to all emergency and complex cases.
* Maintain patient relationships by acknowledging patient life milestones, family events, and birthdays.
Other Functions:
* Assist with other projects and tasks as assigned by the General Manager.
* Policy, procedure, standards and scopes of practice.
* Exceptional customer service skills.
* Strong communication skills.
* Professional demeanor.
* Exceptional patient education ability.
* Self motivation
* Ability to multitask.
* Ability to facilitate change as directed.
* Excellent keyboard/computer skills.
* Team focused.
Machines/Tools/Equipment:
* Basic computer systems and practice management software.
* Multi-line phone system.
Working Conditions:
* 12 hour shifts. Shift differential applies to Saturdays!
* Required to sit for extended periods of time.
* Primarily a controlled office environment with frequent exposure to clinical situations.
Join our Team Today! Click the following link to learn more!
**********************************************************************
$29k-37k yearly est. 33d ago
Patient Service Representative
Patient First 4.3
Patient service representative job in York, PA
The responsibilities of this job include, but are not limited to, the following:
Assisting patients using the kiosk prior to registration.
Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
Respectfully handling Physician and Nurse requests in a timely manner.
Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed.
Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
Verifying all patient demographic, health, pharmacy, and insurance information.
Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
Referring billing questions to the appropriate parties as needed.
Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
Discharging the patient and processing incurred charges.
Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
Receiving, sending, and distributing correspondence as directed.
Filing and scanning medical documents and office forms as directed.
Completing assigned checklists and Policy Manager tasks within the assigned shift.
Answering all incoming calls and distributing messages in a timely manner.
Assisting with other assignments as directed.
Demonstrating an efficient understanding of the electronic medical record system.
Receiving, moving, and stocking ordered supplies.
Cleaning the front office work area and other maintenance assignments as directed.
Verifying daily reports are run at the end of the day.
Attending staff meetings as directed.
Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
Operating, using, and maintaining medical and office equipment as trained.
Participating in maintenance assignments when necessary and as directed.
Providing positive, warm, and friendly service in all interactions.
Completing other duties as directed
Minimum education and professional requirements include, but are not limited to, the following:
Must be 18 years of age or older.
Basic typing skills.
Minimum one year of clerical experience preferred.
High school graduate or equivalent.
Ability to sit, stand, and walk for up to 7 hours at a time.
Ability to lift up to 25 pounds.
Excellent visual, verbal, written, and typed communication skills.
Ability to prioritize and multitask.
Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
Patient service representative job in Lancaster, PA
Our Mission, Vision, & Model of Care At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live your fullest life. We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member's unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others.
We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity.
We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center.
$30k-35k yearly est. 28d ago
Patient Care Coordinator
Carering Health
Patient service representative job in Lancaster, PA
We are a leading provider of homecare services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
What You Will Do:
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Qualifications:
Bilingual required
ODP experience preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
High school diploma/GED (associate's degree or bachelor's degree preferred)
$19k-38k yearly est. Auto-Apply 50d ago
Dental Patient Care Coordinator
Smilebuilderz 3.8
Patient service representative job in Lancaster, PA
Full-time Description
Smilebuilderz Mission
To develop an elite team of professionals
that set the standard for providing
quality oral healthcare solutions.
Through our consistent professionalism
and effectiveness, we will become admired by
our peers and respected by our patients.
Summary of Benefits
• Paid Time Off for FT Staff
• Paid Holidays
• Discounted Dental Services
• EAP Services
• Employee Referral Program
• Employee Discounts
• Employee Events Throughout the Year
IN ADDITION, SMILEBUILDERZ OFFERS:
• Medical, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Voluntary Accident & Critical Illness Benefit
• Voluntary Term Life Insurance
• Long Term & Short Term Disability
• 401(K) Plan
Job Summary:
The Patient Care Coordinator's primary responsibility is managing a doctor's schedule by developing and maintaining relationships with patients.
Essential Job Functions:
Greet all new patients assigned to your doctor by introducing yourself as the Care Coordinator.
Review all new patients' paperwork prior to visit when available, or at visit if not previously submitted and added to document center.
Confirm all necessary consents and clearances are in patient document center prior to the time of appointment.
Confirm appointments are scheduled correctly and in the appropriate time frames.
Verify that all lab cases are present for scheduled appointments.
Prepare and review daily schedule prior to the beginning of the day; present any concerns or modifications needed to maintain a full schedule.
Prepare and present patient treatment to include: Doctor's recommended treatment, Treatment options, Treatment timeline
Patient education to the value of treatment recommendations.
Financial arrangements
Schedule treatment
Actively participate in filling your hygiene teams schedule
Maintain pre-authorization records, resubmission of denials, and scheduling of approvals.
Monitor Dentrix reports to locate unscheduled treatment.
Provide checkup calls to all emergency and complex cases.
Maintain patient relationships by acknowledging patient life milestones, family events, and birthdays.
Other Functions:
Assist with other projects and tasks as assigned by the General Manager.
Policy, procedure, standards and scopes of practice.
Exceptional customer service skills.
Strong communication skills.
Professional demeanor.
Exceptional patient education ability.
Self motivation
Ability to multitask.
Ability to facilitate change as directed.
Excellent keyboard/computer skills.
Team focused.
Machines/Tools/Equipment:
Basic computer systems and practice management software.
Multi-line phone system.
Working Conditions:
12 hour shifts. Shift differential applies to Saturdays!
Required to sit for extended periods of time.
Primarily a controlled office environment with frequent exposure to clinical situations.
Join our Team Today! Click the following link to learn more!
**********************************************************************
$29k-37k yearly est. 32d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in East Pennsboro, PA?
The average patient service representative in East Pennsboro, PA earns between $27,000 and $39,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in East Pennsboro, PA
$32,000
What are the biggest employers of Patient Service Representatives in East Pennsboro, PA?
The biggest employers of Patient Service Representatives in East Pennsboro, PA are: