Phone sales representative vs consumer sales representative

The differences between phone sales representatives and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a phone sales representative, becoming a consumer sales representative takes usually requires 6-12 months. Additionally, a consumer sales representative has an average salary of $38,514, which is higher than the $38,105 average annual salary of a phone sales representative.

The top three skills for a phone sales representative include customer service, excellent interpersonal and outbound calls. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Phone sales representative vs consumer sales representative overview

	Phone Sales Representative	Consumer Sales Representative
Yearly salary	$38,105	$38,514
Hourly rate	$18.32	$18.52
Growth rate	4%	-4%
Number of jobs	235,767	216,394
Job satisfaction	-	-
Most common degree	High School Diploma, 37%	Bachelor's Degree, 57%
Average age	47	40
Years of experience	4	12

Phone sales representative vs consumer sales representative salary

Phone sales representatives and consumer sales representatives have different pay scales, as shown below.

	Phone Sales Representative	Consumer Sales Representative
Average salary	$38,105	$38,514
Salary range	Between $23,000 And $60,000	Between $21,000 And $67,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between phone sales representative and consumer sales representative education

There are a few differences between a phone sales representative and a consumer sales representative in terms of educational background:

	Phone Sales Representative	Consumer Sales Representative
Most common degree	High School Diploma, 37%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	-

Phone sales representative vs consumer sales representative demographics

Here are the differences between phone sales representatives' and consumer sales representatives' demographics:

	Phone Sales Representative	Consumer Sales Representative
Average age	47	40
Gender ratio	Male, 51.1% Female, 48.9%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between phone sales representative and consumer sales representative duties and responsibilities

Phone sales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Perform telemarketing duties for online advertisement/marketing
Perform telemarketing duties for online advertisement/marketing

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Phone sales representative vs consumer sales representative skills

Common phone sales representative skills

Customer Service, 17%
Excellent Interpersonal, 15%
Outbound Calls, 11%
Inbound Calls, 10%
Cell Phones, 6%
Telephone Calls, 6%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Sales Industry
Phone Sales Representative
Phone Sales Representative vs Consumer Sales Representative

Updated January 8, 2025

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