Phone sales representative vs retail sales representative

The differences between phone sales representatives and retail sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a phone sales representative has an average salary of $38,105, which is higher than the $37,907 average annual salary of a retail sales representative.

The top three skills for a phone sales representative include customer service, excellent interpersonal and outbound calls. The most important skills for a retail sales representative are retail sales, retail store, and POS.

Phone sales representative vs retail sales representative overview

	Phone Sales Representative	Retail Sales Representative
Yearly salary	$38,105	$37,907
Hourly rate	$18.32	$18.22
Growth rate	4%	-
Number of jobs	235,767	391,763
Job satisfaction	-	-
Most common degree	High School Diploma, 37%	Bachelor's Degree, 58%
Average age	47	41
Years of experience	4	-

Phone sales representative vs retail sales representative salary

Phone sales representatives and retail sales representatives have different pay scales, as shown below.

	Phone Sales Representative	Retail Sales Representative
Average salary	$38,105	$37,907
Salary range	Between $23,000 And $60,000	Between $28,000 And $50,000
Highest paying City	-	Portland, ME
Highest paying state	-	Maine
Best paying company	-	Pella
Best paying industry	-	Manufacturing

Differences between phone sales representative and retail sales representative education

There are a few differences between a phone sales representative and a retail sales representative in terms of educational background:

	Phone Sales Representative	Retail Sales Representative
Most common degree	High School Diploma, 37%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	-

Phone sales representative vs retail sales representative demographics

Here are the differences between phone sales representatives' and retail sales representatives' demographics:

	Phone Sales Representative	Retail Sales Representative
Average age	47	41
Gender ratio	Male, 51.1% Female, 48.9%	Male, 54.6% Female, 45.4%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 20.9% Asian, 6.9% White, 56.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	7%

Differences between phone sales representative and retail sales representative duties and responsibilities

Phone sales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Perform telemarketing duties for online advertisement/marketing
Perform telemarketing duties for online advertisement/marketing

Retail sales representative example responsibilities.

Track leads, manage business opportunity, and initiate sales promotions using Siebel CRM.
Achieve quarterly and yearly bonus goals by controlling business expenses and effectively managing payroll costs.
Train new RSC members on sales techniques.
Complete daily office visit entries through CRM.
Conduct WebEx & PowerPoint presentations over the phone.
Used passion for technology and resourcefulness to generate sales.

Phone sales representative vs retail sales representative skills

Common phone sales representative skills

Customer Service, 17%
Excellent Interpersonal, 15%
Outbound Calls, 11%
Inbound Calls, 10%
Cell Phones, 6%
Telephone Calls, 6%

Common retail sales representative skills

Retail Sales, 30%
Retail Store, 17%
POS, 12%
Store Management, 7%
Customer Relationships, 4%
Broadband, 3%

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Phone Sales Representative
Phone Sales Representative vs Retail Sales Representative

Updated January 8, 2025

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