Practice administrator vs service director

The differences between practice administrators and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a practice administrator and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $78,493 average annual salary of a practice administrator.

The top three skills for a practice administrator include patients, patient care and customer service. The most important skills for a service director are patients, healthcare, and patient care.

Practice administrator vs service director overview

	Practice Administrator	Service Director
Yearly salary	$78,493	$114,981
Hourly rate	$37.74	$55.28
Growth rate	28%	28%
Number of jobs	75,986	64,277
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does a practice administrator do?

A Practice Administrator is responsible for the daily activities of a medical facility. They prepare prescriptions for patients, provide leadership in developing and implementing business plans, and oversee the billing and collection processes of departments.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Practice administrator vs service director salary

Practice administrators and service directors have different pay scales, as shown below.

	Practice Administrator	Service Director
Average salary	$78,493	$114,981
Salary range	Between $56,000 And $109,000	Between $70,000 And $188,000
Highest paying City	New York, NY	San Francisco, CA
Highest paying state	New York	California
Best paying company	Osa	Mayo Clinic
Best paying industry	Professional	Technology

Differences between practice administrator and service director education

There are a few differences between a practice administrator and a service director in terms of educational background:

	Practice Administrator	Service Director
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Practice administrator vs service director demographics

Here are the differences between practice administrators' and service directors' demographics:

	Practice Administrator	Service Director
Average age	47	47
Gender ratio	Male, 25.0% Female, 75.0%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 12.8% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.1% White, 60.8% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between practice administrator and service director duties and responsibilities

Practice administrator example responsibilities.

Lead the hospital through a successful CMS validation survey.
Manage multiple SharePoint sites by adding and editing accurate data for each team within the department.
Deploy, configure, and manage enterprise systems; monitoring, windows, linux, aws, vmware.
Manage accounts payable and accounts receivable activities using QuickBooks and online banking applications.
Compose monthly productivity reports, manage payroll; develop and implement policies & procedures.
Manage the overall operations of a large pediatric practice that provide services to a predominantly Medicaid population

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

Practice administrator vs service director skills

Common practice administrator skills

Patients, 14%
Patient Care, 7%
Customer Service, 6%
Payroll, 5%
Practice Management, 4%
Oversight, 4%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

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Executive Management Industry
Practice Administrator
Practice Administrator vs Service Director

Updated January 8, 2025

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