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The differences between program technicians and liaisons can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a program technician and a liaison. Additionally, a liaison has an average salary of $53,737, which is higher than the $42,891 average annual salary of a program technician.
The top three skills for a program technician include customer service, math and technical support. The most important skills for a liaison are patients, customer service, and home health.
| Program Technician | Liaison | |
| Yearly salary | $42,891 | $53,737 |
| Hourly rate | $20.62 | $25.84 |
| Growth rate | 12% | 12% |
| Number of jobs | 83,881 | 34,074 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 62% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A program technician is responsible for resolving computer software and application issues and performing administrative duties for customer support. Program technicians keep a record of resolution reports and customer files, process payments for program installations and updates, and offer new services to the customers according to their needs and account eligibility. A program technician must have excellent communication and organizational skills, especially in navigating computer systems, to guide the clients with troubleshooting and improving the optimization of applications.
A liaison is a middle person responsible for collaborating different institutes, managing professional relationships to create benefiting results that would help a business' meet its goals and objectives. Duties of a liaison include facilitating communications, establishing partnership contract plans and procedures, managing conflicts, providing immediate resolution for concerns, and evaluating collaboration parameters. A liaison must be highly knowledgeable about the subject matters of the represented organization, handling inquiries, and coming up with strategic solutions to make the project successful.
Program technicians and liaisons have different pay scales, as shown below.
| Program Technician | Liaison | |
| Average salary | $42,891 | $53,737 |
| Salary range | Between $25,000 And $71,000 | Between $30,000 And $95,000 |
| Highest paying City | Bellingham, WA | Washington, DC |
| Highest paying state | Oregon | Washington |
| Best paying company | Meta | Apple |
| Best paying industry | Government | Manufacturing |
There are a few differences between a program technician and a liaison in terms of educational background:
| Program Technician | Liaison | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between program technicians' and liaisons' demographics:
| Program Technician | Liaison | |
| Average age | 43 | 43 |
| Gender ratio | Male, 34.4% Female, 65.6% | Male, 41.9% Female, 58.1% |
| Race ratio | Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 19.9% Asian, 6.3% White, 55.1% American Indian and Alaska Native, 2.1% | Black or African American, 12.3% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 6.9% White, 55.2% American Indian and Alaska Native, 2.2% |
| LGBT Percentage | 11% | 11% |