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Program technician vs volunteer coordinator

The differences between program technicians and volunteer coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a program technician and a volunteer coordinator. Additionally, a program technician has an average salary of $42,891, which is higher than the $39,894 average annual salary of a volunteer coordinator.

The top three skills for a program technician include customer service, math and technical support. The most important skills for a volunteer coordinator are patients, home health, and community outreach.

Program technician vs volunteer coordinator overview

Program TechnicianVolunteer Coordinator
Yearly salary$42,891$39,894
Hourly rate$20.62$19.18
Growth rate12%12%
Number of jobs83,88142,569
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 69%
Average age4343
Years of experience1212

What does a program technician do?

A program technician is responsible for resolving computer software and application issues and performing administrative duties for customer support. Program technicians keep a record of resolution reports and customer files, process payments for program installations and updates, and offer new services to the customers according to their needs and account eligibility. A program technician must have excellent communication and organizational skills, especially in navigating computer systems, to guide the clients with troubleshooting and improving the optimization of applications.

What does a volunteer coordinator do?

A volunteer coordinator is an individual who is in charge of recruiting and managing volunteers to help convey the organization's purpose to the general public. Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers. They keep schedules and records of the volunteers' work and also conduct regular training. The minimum educational requirement of a volunteer coordinator is to obtain an Associate's degree.

Program technician vs volunteer coordinator salary

Program technicians and volunteer coordinators have different pay scales, as shown below.

Program TechnicianVolunteer Coordinator
Average salary$42,891$39,894
Salary rangeBetween $25,000 And $71,000Between $27,000 And $58,000
Highest paying CityBellingham, WABoston, MA
Highest paying stateOregonConnecticut
Best paying companyMetaCommunity Home Care and Hospice
Best paying industryGovernmentProfessional

Differences between program technician and volunteer coordinator education

There are a few differences between a program technician and a volunteer coordinator in terms of educational background:

Program TechnicianVolunteer Coordinator
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Program technician vs volunteer coordinator demographics

Here are the differences between program technicians' and volunteer coordinators' demographics:

Program TechnicianVolunteer Coordinator
Average age4343
Gender ratioMale, 34.4% Female, 65.6%Male, 24.9% Female, 75.1%
Race ratioBlack or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 19.9% Asian, 6.3% White, 55.1% American Indian and Alaska Native, 2.1%Black or African American, 11.6% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between program technician and volunteer coordinator duties and responsibilities

Program technician example responsibilities.

  • Assist in achieving and maintaining DoD certification and national accreditation where applicable.
  • Prepare packets, prepare room for presentation with PowerPoint.
  • Train in CPR, first aid, safety & emergency procedures, and physical intervention.
  • Direct observation of psychiatric patients.
  • Provide patients with individual attention.
  • Used platforms like SharePoint and AccuTrack to facilitate appointment creation, appointment cancellations, and provide detail information about appointment availability.
  • Show more

Volunteer coordinator example responsibilities.

  • Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
  • Explain mathematics concepts in easy to understand language.
  • Work with alumni and special guests when they visit during games.
  • Assist students in completing various course works such as reading, writing and mathematics.
  • Communicate information through meetings, emails, text messaging, mail, phone calls, Facebook and blog.
  • Recruit, organize, coach, and develop worship ministry staff and volunteers (musicians, audio technicians, others).
  • Show more

Program technician vs volunteer coordinator skills

Common program technician skills
  • Customer Service, 14%
  • Math, 14%
  • Technical Support, 12%
  • FSA, 10%
  • Program Regulations, 8%
  • Software Applications, 7%
Common volunteer coordinator skills
  • Patients, 16%
  • Home Health, 11%
  • Community Outreach, 10%
  • Public Speaking, 7%
  • Team Work, 6%
  • Patient Care, 5%

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