Receptionist/billing clerk vs office receptionist

The differences between receptionist/billing clerks and office receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist/billing clerk and an office receptionist. Additionally, an office receptionist has an average salary of $33,554, which is higher than the $31,932 average annual salary of a receptionist/billing clerk.

The top three skills for a receptionist/billing clerk include patients, data entry and customer service. The most important skills for an office receptionist are patients, customer service, and phone calls.

Receptionist/billing clerk vs office receptionist overview

	Receptionist/Billing Clerk	Office Receptionist
Yearly salary	$31,932	$33,554
Hourly rate	$15.35	$16.13
Growth rate	-	-
Number of jobs	129,530	80,143
Job satisfaction	-	-
Most common degree	High School Diploma, 31%	Bachelor's Degree, 36%
Average age	42	42
Years of experience	2	2

What does a receptionist/billing clerk do?

A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.

What does an office receptionist do?

An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.

Receptionist/billing clerk vs office receptionist salary

Receptionist/billing clerks and office receptionists have different pay scales, as shown below.

	Receptionist/Billing Clerk	Office Receptionist
Average salary	$31,932	$33,554
Salary range	Between $26,000 And $39,000	Between $27,000 And $41,000
Highest paying City	Santa Maria, CA	Minneapolis, MN
Highest paying state	Alaska	Alaska
Best paying company	Leggett & Platt	Dairy Farmers of America
Best paying industry	Technology	Manufacturing

Differences between receptionist/billing clerk and office receptionist education

There are a few differences between a receptionist/billing clerk and an office receptionist in terms of educational background:

	Receptionist/Billing Clerk	Office Receptionist
Most common degree	High School Diploma, 31%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Receptionist/billing clerk vs office receptionist demographics

Here are the differences between receptionist/billing clerks' and office receptionists' demographics:

	Receptionist/Billing Clerk	Office Receptionist
Average age	42	42
Gender ratio	Male, 7.2% Female, 92.8%	Male, 9.5% Female, 90.5%
Race ratio	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between receptionist/billing clerk and office receptionist duties and responsibilities

Receptionist/billing clerk example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Obtain and track all insurance referrals for patients with HMO products.
Coordinate in-processing of all patients, to include accurate insurance information and payments are entered correctly into office computer system.
Move from SNF billing to HMO outpatient billing and keep a large alpha current.
Maintain confidentiality and adherence to HIPAA guidelines.
Develop effective billing strategies for Medicaid recipients according to HIPPA rules and regulations.

Office receptionist example responsibilities.

Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
Complete and audit payroll for accuracy.
Process payroll and monthly/quarterly sales tax liabilities.
Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
Provide high-quality customer-service to patients by treating them respectfully and t with discretion.

Receptionist/billing clerk vs office receptionist skills

Common receptionist/billing clerk skills

Patients, 25%
Data Entry, 11%
Customer Service, 9%
Telephone Calls, 7%
Appointment Scheduling, 6%
Front Desk, 5%

Common office receptionist skills

Patients, 20%
Customer Service, 15%
Phone Calls, 12%
Data Entry, 9%
Front Desk, 6%
Appointment Scheduling, 5%

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Office and Administrative Industry
Receptionist/Billing Clerk
Receptionist/Billing Clerk vs Office Receptionist

Updated January 8, 2025

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