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The differences between restaurant general managers and general service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a restaurant general manager and a general service manager. Additionally, a general service manager has an average salary of $85,187, which is higher than the $56,521 average annual salary of a restaurant general manager.
The top three skills for a restaurant general manager include customer service, strong analytical and customer satisfaction. The most important skills for a general service manager are customer service, customer satisfaction, and business plan.
| Restaurant General Manager | General Service Manager | |
| Yearly salary | $56,521 | $85,187 |
| Hourly rate | $27.17 | $40.96 |
| Growth rate | 6% | 6% |
| Number of jobs | 339,757 | 435,376 |
| Job satisfaction | 4.5 | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 58% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A restaurant general manager is someone whose responsibility is to handle the daily operations of the restaurant. Restaurant general managers ensure compliance with the overall operations to the company's standards. They oversee the preparation and delivery of products, restaurant repair and maintenance, team management, inventory management, and customer relations. To become a restaurant general manager, one should have excellent customer relations and service skills, and commercial awareness. Good personal skills, flexibility, and strong communication skills are also necessary.
General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.
Restaurant general managers and general service managers have different pay scales, as shown below.
| Restaurant General Manager | General Service Manager | |
| Average salary | $56,521 | $85,187 |
| Salary range | Between $40,000 And $79,000 | Between $52,000 And $137,000 |
| Highest paying City | Washington, DC | Mountain View, CA |
| Highest paying state | New York | California |
| Best paying company | Tesoro | Stanford University |
| Best paying industry | Hospitality | Finance |
There are a few differences between a restaurant general manager and a general service manager in terms of educational background:
| Restaurant General Manager | General Service Manager | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between restaurant general managers' and general service managers' demographics:
| Restaurant General Manager | General Service Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 62.2% Female, 37.8% | Male, 78.3% Female, 21.7% |
| Race ratio | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |