Room clerk vs receptionist/billing clerk

The differences between room clerks and receptionist/billing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a room clerk and a receptionist/billing clerk. Additionally, a receptionist/billing clerk has an average salary of $31,932, which is higher than the $30,787 average annual salary of a room clerk.

The top three skills for a room clerk include customer service, data entry and stock room. The most important skills for a receptionist/billing clerk are patients, data entry, and customer service.

Room clerk vs receptionist/billing clerk overview

	Room Clerk	Receptionist/Billing Clerk
Yearly salary	$30,787	$31,932
Hourly rate	$14.80	$15.35
Growth rate	-5%	-
Number of jobs	91,018	129,530
Job satisfaction	-	-
Most common degree	High School Diploma, 36%	High School Diploma, 31%
Average age	47	42
Years of experience	2	2

What does a room clerk do?

A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. They also ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. A room clerk must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately.

What does a receptionist/billing clerk do?

A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.

Room clerk vs receptionist/billing clerk salary

Room clerks and receptionist/billing clerks have different pay scales, as shown below.

	Room Clerk	Receptionist/Billing Clerk
Average salary	$30,787	$31,932
Salary range	Between $26,000 And $36,000	Between $26,000 And $39,000
Highest paying City	Spokane, WA	Santa Maria, CA
Highest paying state	Hawaii	Alaska
Best paying company	L3Harris	Leggett & Platt
Best paying industry	Government	Technology

Differences between room clerk and receptionist/billing clerk education

There are a few differences between a room clerk and a receptionist/billing clerk in terms of educational background:

	Room Clerk	Receptionist/Billing Clerk
Most common degree	High School Diploma, 36%	High School Diploma, 31%
Most common major	Business	Business
Most common college	Western Carolina University	-

Room clerk vs receptionist/billing clerk demographics

Here are the differences between room clerks' and receptionist/billing clerks' demographics:

	Room Clerk	Receptionist/Billing Clerk
Average age	47	42
Gender ratio	Male, 47.0% Female, 53.0%	Male, 7.2% Female, 92.8%
Race ratio	Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.8% American Indian and Alaska Native, 1.0%	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between room clerk and receptionist/billing clerk duties and responsibilities

Room clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Supply the plant with tools, ppe, hardware, and water.
Follow HIPPA regulations and guidelines.
Edit memorandums, letters, and PowerPoint presentations for superiors.
Operate computer software such as Microsoft word, excel, PowerPoint and outlook.
Act as backup to drive company vehicle to pick up mail from USPS, sign for certify mail.

Receptionist/billing clerk example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Obtain and track all insurance referrals for patients with HMO products.
Coordinate in-processing of all patients, to include accurate insurance information and payments are entered correctly into office computer system.
Move from SNF billing to HMO outpatient billing and keep a large alpha current.
Maintain confidentiality and adherence to HIPAA guidelines.
Develop effective billing strategies for Medicaid recipients according to HIPPA rules and regulations.

Room clerk vs receptionist/billing clerk skills

Common room clerk skills

Customer Service, 23%
Data Entry, 17%
Stock Room, 5%
Purchase Orders, 4%
Inventory Control, 4%
Computer System, 4%

Common receptionist/billing clerk skills

Patients, 25%
Data Entry, 11%
Customer Service, 9%
Telephone Calls, 7%
Appointment Scheduling, 6%
Front Desk, 5%

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Office and Administrative Industry
Room Clerk
Room Clerk vs Receptionist/Billing Clerk

Updated January 8, 2025

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