Drive with DoorDash - Receive 100% of Customer Tips
Sales associate and customer service job in Columbus, NC
Why Become a Shopper with DoorDash?
Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings.
Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time.
Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
Quick and easy start: Sign up in minutes and get on the road fast.**
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Become a Shopper
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app
Activate your Red Card in the Dasher app****
*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings.
This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today
Flooring Sales Associate
Sales associate and customer service job in Asheville, NC
We are a locally owned flooring company seeking a friendly, motivated Flooring Sales Associate. As part of our team, you'll guide customers in selecting the perfect flooring solutions for their homes or businesses-delivering exceptional service from the moment they step into our showroom until their new floors are flawlessly installed.
Key Responsibilities
Customer Consultation: Greet visitors and assist them in identifying their flooring needs, style preferences, and budget.
Product Expertise: Stay informed on flooring trends, materials, and installation processes to confidently answer questions and make recommendations.
Measuring & Estimating: Perform on-site measurements at customers' locations, create detailed estimates, and follow up to finalize sales.
Order Coordination: Place and track material orders; coordinate with installers and delivery warehouse staff to ensure smooth project execution.
Relationship Building: Foster trust with customers through honest advice, timely follow-ups, and a friendly demeanor.
Sales Goals: Proactively work to meet or exceed monthly and quarterly sales targets.
Showroom Upkeep: Maintain a clean, visually appealing showroom, and assist with inventory, minor warehouse tasks, and occasional delivery help as needed (including occasional forklift use).
Qualifications
Sales/Customer Service Experience: 1+ years in retail sales, design consultation, or a similar customer-facing role (flooring or construction knowledge is a plus).
Communication Skills: Strong interpersonal skills with the ability to build rapport quickly and address concerns in a positive, solution-oriented way.
Basic Math & Tech-Savvy: Comfort with basic math for accurate estimates, plus familiarity with computers, tablets, or POS systems.
Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs as needed.
Driver's License: Valid license required for occasional site visits and material transport.
Schedule Flexibility: Availability for weekday hours (Mon-Fri) and travel for measurements.
What We Offer
Competitive Compensation: Base pay plus commission-rewarding you for hitting sales goals.
Growth Opportunities: We're a growing company, and we love to promote from within.
Training & Support: Learn product knowledge, sales techniques, and digital tools from experienced team members.
Positive Workplace: Work in a collaborative environment that values integrity, communication, and a good sense of humor.
Work-Life Balance: Full-time schedule with most weekends free to recharge and enjoy life in beautiful Asheville.
Real Estate Salesperson
Sales associate and customer service job in Asheville, NC
Job Description
Are you a motivated and results-oriented multitasker with a successful track record of exceeding your goals? We currently have a full-time opportunity for an organized and personable real estate acquisitions specialist looking to develop their career. We support our acquisitions team with the tools, cutting-edge resources, and materials you need to ensure your success! If you are looking to crush your financial goals with a group of high performers, apply now!
Compensation:
$90,000 - $250,000 Commission only
Responsibilities:
Facilitate the contract process by building rapport and overcoming objections with clients
Act as an intermediary between your sellers and buyers to ensure a smooth close
Use market trends, comps, data research, site walks, and outreach to assess property value and condition
Monitor the sales process and document follow up by tracking all interaction details in the CRM
Respond to all leads in a timely manner to drive business forward
Qualifications:
Exceptional communication skills, both oral and written, with extremely strong phone skills; ability to set and close appointments over the phone
Selling is your passion, and you are extremely driven to succeed
+1 years of experience as a real estate specialist in real estate acquisitions, land acquisition, or real estate sales is highly desired
Bachelor's degree in Real Estate, Sales, Business or a related field of study preferred
Must have an Active Real Estate License
About Company
Giving Tree Realty was recently honored to receive the coveted "Best Place to Work" award two years running! Tremendous opportunity to join a firm that is truly a family of caring individuals! We are a truly unique company whose values are based on a foundation of Giving Back to the community, which is why this year we won the award for Best Residential Real Estate Company!
Giving Tree Realty is one of the fastest-growing real estate firms in the Carolinas. We donate a portion of every real estate transaction to a local charity or non-profit organization. When you choose to work with us, you instantly become part of our good work.
Office and Customer Service Coordinator
Sales associate and customer service job in Asheville, NC
Benefits:
Bonus based on performance
Competitive salary
Health insurance
Paid time off
CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers - certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. Position Overview:
Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development.
Responsibilities:
Create sales packages, send and schedule estimates for Sales Associates
Send estimate follow up letters to customers with Sales Associate's direction.
Ensure all marketing tactics are executed as per the Company's Annual Marketing Plan.
Ensure all customer mailing lists are up to date.
Perform commercial telemarketing.
Maintain inventory and update all point of sale material.
Order paint and materials with Production Associate's direction.
Enter Annual Financial Plan (AFP) into QuickBooks.
Issue Purchase Orders (PO's).
Pay all bills and maintain all files.
Manage paperwork for new hires and terminated employees.
Conduct constant follow ups with customers.
Participate in regional or national on-going training conferences/meetings.
Qualifications/Certifications:
High school diploma or GED
College degree a plus
Experienced with social media and digital marketing
Organized and detailed oriented
Knowledge of Microsoft office packages
Proficiency in QuickBooks (preferred)
Excellent verbal and written communication skills
Excellent organizational and time management skills
5 years of Office Assistant experience (preferred)
Each CertaPro Painters business is independently owned and operated.
Compensation: $19.00 - $22.00 per hour
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters brand culture. This makes each independently owned and operated CertaPro Painters franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters franchise, as well.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
Auto-ApplyJuris Customer Success Consultant
Sales associate and customer service job in Mountain Home, NC
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Auto-ApplyCustomer Service Coordinator
Sales associate and customer service job in Asheville, NC
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Customer Service Coordinator to ensure that all passenger complaints are investigated and resolved in a timely manner, supply service information to all interested parties, be thoroughly familiar with Americans with Disabilities Act (ADA), maintain database of customer compliments/complaints, and to provide positive and professional support to all employees so as maximize professionalism, enhance customer service, improve on-time performance, ensure safety and exceed client expectations.
Job Responsibilities:
* Communicate on a regular basis with client staff to ensure customer service efforts meet the demands of the client.
* Oversee the accurate documentation by customer service representatives of any information received from customers in the customer service software provided.
* Identify and expedite customer complaints that require immediate attention and escalate situations as needed to client agency.
* Respond to individual customer/passenger concerns in a timely and positive manner that includes investigation and follow-up by phone, email, or mail.
* Possess expertise in using the Trapeze system, and other technology tools supporting the customer service function.
* Manage proper reporting and correspondence for "no show", "no pay" and "high cancel" clients.
* Maintain database or log of customer complaints/compliments that can readily identify trends that may require additional training or management consideration.
* Serve as an expert to manage the team's ability to clearly, accurately and respectfully respond to customer questions regarding all policies, procedures including the fare system.
* Develop and implement internal Customer Service campaigns and incentive programs.
* If directed by client, establish relationships with key consumer agencies to facilitate direct communication and feedback as well as proactive customer focus.
Qualifications
Talent Requirements:
* The Customer Service Coordinator shall possess at least five (5) years of progressively responsible experience for customer service, customer engagement, marketing and communications.
* The ideal candidate will be an exceptional communicator and be able to establish credibility, lead by influence, and exercise strong customer service and engagement skills
* Excellent speaking, writing, and organization skills.
* Ability to communicate effectively at all levels.
* General knowledge of windows-based computer operating systems.
* Knowledge of service area.
* Process all customer complaints to include investigation, validity determination and timely response as described in Customer Service policy.
* Assist in identifying validity of the liquidated damages through investigation.
* Assist Risk Management with investigations of accidents/incidents.
* Ensure all reconciliations are completed timely and accurately each month.
* Promote positive customer service techniques, programs throughout the organization.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
Auto-ApplyCustomer Acquisitions Representative
Sales associate and customer service job in Asheville, NC
Job Description
MZGC Inc. is hiring a Customer Acquisitions Representative!
In this role, you'll be building lasting customer relationships while growing your skills in sales, communication, and leadership. The Customer Acquisitions Representative will provide exceptional service, promote client products, and drive overall sales through effective face-to-face communication. This is an entry-level role with full training included - no experience is needed!
** We are looking to fill this position within the next two weeks. Applicants local to our area will be prioritized for consideration. **
What You'll Do:
Be the face of exciting brands inside major retailers, connecting with customers and increasing brand loyalty
Drive customer acquisition efforts to attract new customers and grow the client's customer base through personalized interactions.
Qualify leads by understanding customer needs and potential fit with our solutions.
Deliver exceptional customer service while driving sales in a retail setting
Collaborate with team members to boost overall campaign performance
Build your confidence and communication skills while learning the basics of sales and marketing
What We're Looking For:
High school diploma or equivalent (required)
Customer service, retail, sales, or marketing experience is a plus (not required)
Strong communication skills and a willingness to learn
Positive attitude, reliability, and enthusiasm for career development
Has a reliable mode of transportation
What We Offer:
Paid, hands-on training from experienced mentors
Guaranteed base pay with performance-based bonuses
A supportive and energetic team culture
We invest in our people here at MZGC Inc., valuing both personal and professional development. Our team regularly enjoys opportunities for paid travel, networking events, and leadership conferences. Think you'd be a great fit? Apply now or message us directly to learn more about our opportunity.
Sales and Service Associate
Sales associate and customer service job in Asheville, NC
The Sales and Service Associate handles a variety of routine financial transactions, provides solutions to suit the customer's financial needs, and resolves any problems they encounter with their prevailing accounts. This position engages with new businesses and people, helping them gain a better understanding our products and services. The incumbent serves as the primary customer contact for new account openings, account maintenance requests, and problem resolutions.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serve as the primary customer contact for new account openings, account maintenance requests, and problem resolutions.
* Receive checks and cash for deposits to accounts, verify amounts, examine checks for proper endorsement, enter deposits into computer records, and place holds on accounts for uncollected funds.
* Cash checks and process withdrawals, pay out money after verification of signatures and customer balances.
* Receive and process mortgage, consumer loan, and other payments, and ensure the payments match balances due.
* Responsible for checking night depository bags and recording proper information on the financial institution's forms.
* Keep all cash and negotiable items secure at all times, balance cash drawer at the end of the shift and compare totaled amounts to computer generated proof sheet, reporting any discrepancies to the supervisor.
* Directly promote and offer solutions for all retail bank products and services, including checking, savings, money markets, certificates of deposit, debit card, online/mobile banking and consumer loans.
* Promote and introduce other financial institution products and services to customers and make appropriate referrals, including HELOC loans, IRAs, mortgage referrals, investment services, and treasury management services.
* Participate in branch and bank sales, service, and product training meetings.
* Maintain confidentiality and security of sensitive information.
* Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
* Complete all mandatory annual compliance training.
* Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identifications, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
* Perform other duties and special projects as assigned.
Job Requirements
Education:
* High school diploma or equivalent.
Required:
* 1+ years of public contact or sales experience.
* Above average PC and technology skills.
* Ability to use applicable software and operation branch automation systems.
* Excellent interpersonal/verbal communications skills, with the ability to resolve customer concerns/issues in a positive manner.
* Must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities.
* Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act.
* Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs and conduct sales/service dialogue with current and potential customers.
* Stay abreast of all changes in policies and procedures related to retail and consumer lending products.
* Successful completion of in-house training programs within one year of accepting the position.
* Proficient in Microsoft Office products.
Preferred:
* College degree in related field.
* Financial industry experience.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
* This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
* Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
* Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
* The employee will frequently communicate and must be able to exchange accurate information with others.
* The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
T-Mobile Sales Representative
Sales associate and customer service job in Asheville, NC
Job Description
MAKE EVERYDAY RIDICULOUSLY AMAZING.
AVERAGE ALL IN PAY RANGE WITH BONUSES AND SPIFFS $19 TO $23 PER HOUR
NEW HIRE BONUS RAMP UP STRUCTURE!!
WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions)
HOW is this PAID? A simple $400 payout
Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be!
The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile!
There has never been a better time to join our team and grow your income!
Responsibilities
As a Retail Sales Representative, you are the face of our company and the most important position when it comes to generating sales and delivering an exceptional customer experience. We are looking for bold, energetic, passionate people as you are the first line of contact for our customers every day. Do you have that positive attitude for our customers, engagement to drive sales and a desire to have your income match the work you put in? Then we are ready for you to join CSNATION!!!
Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control!
BENEFITS
We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you've got the perfect place to grow!
Bonus Incentives
Automatic Raises
Health Benefits
PTO
401k
Pay Advances
Discounted Phone Service
Rewards Trips / Contests
Promotion Opportunities!
Child Care FSA (DCA) Benefit
Required Qualifications:
Open work availability for mornings, evenings, weekends, and holidays as scheduled
At least 18 years of age
A background check may be performed as part of the hiring process
Must be able to stand for long periods of time in a retail store environment
Must be able to move and/or lift up to 25 pounds
*Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.
Salesperson
Sales associate and customer service job in Asheville, NC
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
Provide excellent selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed
Success Factors
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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Auto-ApplyReservation Agent
Sales associate and customer service job in Asheville, NC
Marshall and I grew up in Gainesville, FL, only a mile from each other but we didn't meet until college. We were married in 1991 and graduated from University of Central Florida in 1992. We both received degrees in teaching and started our careers as public school teachers in Orlando, FL. After teaching for several years, we decided to purchase a franchise and become business owners.
The franchise we purchased was called Wood You Furniture, part of a chain of unfinished furniture stores. We choose to open the store in Asheville in the spring of ‘96. In the years that we owned the store in Asheville, we also opened a store in Johnson City, Tennessee and Greenville, SC as well.
We hired excellent managers to run the stores which enabled our family to do the thing we enjoy most: travel. We soon found ourselves traveling all over the country and the world meeting new people and seeing the sights. Fortunately, we were able to bring our four kids with us on most of our trips.
All of this traveling gave Marshall and me an idea. With the tourist industry increasing in Asheville and Marshall's strict business philosophy of making his customers happy in the furniture business, we decided to build a vacation rental home with the goal to give our guests the best and cleanest cottage stay that have ever experienced.
In 2003, we built our first two bedroom cottages, the Bent Creek and the Blue Ridge. We soon found that the vacation rental business was different from the furniture business in one important aspect: it was FUN! We loved making people happy, a task that came easy to us. Our plan was simple: find out what our guests wanted and give it to them, plus a little extra.
Within two years we purchased the house in front of the Blue Ridge and Bent Creek and completely gutted it. We then remodeled it to create two cottages under one roof, condo style (we don't like the sound of the word “duplex”). I remember how nervous we were about adding these two new cottages to our website. We didn't know if anyone would want to rent a “duplex” no matter what lengths we went through to make them private. As it turned out, there was even more demand for the Laurel and Rosewood, than there was for the Bent Creek and Blue Ridge.
Two years later, fourteen acres became available in a location that Marshall had been dreaming of since the opening of the first two cottages. After purchasing the land, we built six, one bedroom, condo style cottages. Using the comments from our past guests combined with our experience so far in the vacation rental business, we designed these cottages to be exemplary. At each step in the design and construction phase our mantra was simple: “If it doesn't make our guest say ‘WOW', change it so that it does.” I know this frustrated our architect and our builder, but we knew the end product would be well worth the effort.
In the winter of 2013, we closed the last of our furniture stores and that same summer we opened our two newest, two bedroom, standalone cottages, the Ivy and the Magnolia. Again, our goal in building these was to make our guest say “wow” every time they walked around a corner. If you get a chance to stay in one of these cottages, we hope you have as much fun while you are there as we did designing and building them.
In 2015 we built the Hickory and Walnut, our first standalone one bedroom cottages. We upgraded these cottages to several ways, the most significant of which is the oversized, extra large, walk-in, double shower and garden tub.
The Cedar is our last and possibly final cottage completed in the summer of 2017. Since we used the same floor plan as the Hickory, the Cedar and the Hickory almost identical.
At 15 cottages I believe we are finished building. We like being personally involved in all aspects of our cottages. I am afraid that if we get any bigger, we would have to back away from some of the day-to-day operations-something we are unwilling to do. When you call, for example, you will be talking to Marshall or me. If you have a problem, one of the two of us will handle it for you. It's all very personal and that is the way we like it.
Marshall and I love the life God has given us. After homeschooling for our children for the past 17 years I am delighted to giving my full attention to our cottages (and to my new grand baby!). I handle all guest communications and oversee the cleaning of the cottages. Marshall and the boys make sure the buildings and grounds look new and fresh and we still travel every chance we get so that we can bring new ideas back to the cottages (and because it's so fun!)
We do not take lightly the fact that you chose to spend your vacation with us. I am still amazed and honored that you would do so. Our goal is, and will always be, to give you the best vacation rental cottage stay you have ever experienced.
Thank you for reading and may the word of Christ dwell in you and your family richly.
Job Description
Asheville Cottages is looking to hire an enthusiastic individual to fulfill a position in our Reservations Department. The purpose of this position is to interact with our guests and ensure they have a great experience when staying at our resort. This person is also responsible for responding to guest calls or inquiries about accommodation packages reservations, to provide information and complete reservations for guests coming to the resort.
Processes reservations by email, telephone, fax or central reservation systems referral.
Processes reservations from the sales office, other hotel departments, and travel agents.
Handles daily correspondence
The Reservations Agent will be proficient in obtaining all necessary information and providing the guest a room that meets their expectations.
Knows accommodation, packages and promotional options available.
Explains resort products, service and other information about the resort as requested.
Knows the selling status, rates, and benefits of all packages plans.
Maintain knowledge of current resort events, activities, hours of operation as well as dining options currently available.
Processes cancellations and modifications and promptly relays this information to the front desk.
Understands the hotel's policy on guaranteed reservations and no-shows.
Monitors and processes advance deposits on reservations.
Creates and maintains reservation records for a variety for facilities within the department.
Prepares letters of confirmation.
Communicates information to the front desk.
Makes sure that files are kept up to date.
Maintains a clean and neat appearance and work area at all times.
Courteous, friendly, and helpful to guests, managers, and fellow employees.
To be aware of all front office procedures and assist with front desk duties when required.
Willing to undertake any reasonable request made by management in any other areas of the house.
Job Qualifications
Education:
High school diploma or equivalent.
Experience:
Previous guest service and reservations experience preferred.
Excellent written and oral communication skills required.
Positive interpersonal skills required.
Must be fluent in verbal and written English.
Excellent computer and typing skills are required. Excel and Word proficiency desired.
Previous call-center experience preferred.
Excellent listening and comprehension skills required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Reservations Agent (Full-Time)
Sales associate and customer service job in Asheville, NC
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
Assist guests with the Reservation process. Maximize potential revenue by following specified selling guidelines. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering phones, filing, and computer work.
Responsibilities
Accurate input of Reservations into system.
Input Reservations within specified time periods.
Maximize potential room revenue by following specified selling guidelines.
Respond to guest calls in a timely manner.
Property-wide departmental interaction.
Raise the awareness of inventory issues.
Knowledge of hotel services and events.
Ensure an efficient and professional working environment with open communication.
Qualifications
Strong keyboard skills preferred.
Must be able to analyze situations and make decisions that meet and exceed the expectations of the hotel.
Ability to learn and master multiple software systems required.
Strong working knowledge of Microsoft Excel.
Must be organized with the ability to handle multiple tasks.
Previous hotel experience in a Reservations, Front Office, Sales and Marketing or Accounting environment is preferred.
Auto-ApplySalesperson - Sales
Sales associate and customer service job in Greeneville, TN
PURPOSE OF THE POSITION: Unit Sales Associates are the sales force of the retail sales department. They handle all customer transactions from start to finish while striving to achieve department and personal goals.
What Winning Looks Like:
Stretching yourself every month to achieve better personal results
Stepping over several “No's” to find your next “Yes”
Setting yourself and other team members up for success through strong communication and use of CRM
Driving our mission forward with everything you've got, every day
Leading from your seat
Skills Needed to Win:
People smarts
No call reluctance
Strong Outbound Phone Skills
A love of overcoming objectives and closing the deal
Energized by interacting with new people
Driven by goals
Coachable, competitive and adaptable
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills to include the ability to read, analyze, and interpret documents. Ability to make effective and persuasive speeches and presentations to clients.
Reasoning Ability to define problems, collect data, establish facts and draw valid conclusions.
Regular Attendance is required to greet customers, complete the department walk , complete inventory and maintain the department
Education Requirements 2 years related experience and/or training.
License Requirements Must obtain Motorcycle License within 90 days of employment.
PHYSICAL REQUIREMENTS:
Regular attendance during normal scheduled store hours including the ability to work 9+ hours per day and the ability to work weekends.
Frequent standing, walking and sitting
The ability to work in a high stress environment and the ability to work under tight deadlines which may require longer/later hours as needed.
The ability to continually engage and interact with others, including clients and employees throughout the work day via various methods of communications including phone and computer usage.
Occasional lifting of up to 35 lbs
Occasional pushing of up to 100+ lbs
WORK ENVIRONMENT:
Occasional exposure to changes in temperature and humidity
Frequent working with and around others
Occasional work around mechanical parts
Occasional exposure to hazardous chemicals
Occasional work around moving objects, (including dogs and other service animals)
Noise level is low to high
There are some great perks when you join the Mountain Team :
Fun Work environment
Opportunity for Advancement
Casual Atmosphere
Health Insurance including Dental and Vision
Wellness Program
Matching 401K
Paid Time Off
Financial Peace University
Generous discounts on purchases
Vehicle purchase program
Company paid life insurance
Company paid Short term and long term disability insurance
Team member recognition
EEO
Auto-ApplyCustomer Service Associate
Sales associate and customer service job in Waynesville, NC
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Virtual Customer Service Professional( work frrom home)
Sales associate and customer service job in Tigerville, SC
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
Salesman
Sales associate and customer service job in Morganton, NC
Job Details MORGANTON, NCDescription Job Title: Car Salesman
Job Overview: A Car Salesman is responsible for selling vehicles and providing exceptional customer service to potential buyers. This role involves engaging with customers, understanding their needs, and guiding them through the purchasing process. The ideal candidate should possess strong communication skills, a passion for cars, and a persuasive sales approach.
Key Responsibilities:
Customer Engagement: Greet customers warmly, assess their needs, and establish rapport to create a positive buying experience.
Product Knowledge: Maintain an in-depth understanding of the dealership's inventory, including specifications, features, and benefits of various vehicles.
Sales Presentation: Conduct vehicle demonstrations and explain features and benefits to customers, addressing any questions or concerns they may have.
Negotiation: Negotiate vehicle prices, financing options, and trade-in values, striving to achieve a win-win outcome for both the customer and the dealership.
Closing Sales: Utilize effective closing techniques to finalize sales, ensuring all necessary paperwork is completed accurately and efficiently.
Follow-Up: Maintain communication with customers post-sale to ensure satisfaction, foster repeat business, and generate referrals.
Team Collaboration: Work closely with finance, service, and management teams to enhance customer experiences and achieve sales goals.
Market Research: Stay informed about market trends, competitor offerings, and customer preferences to identify opportunities for growth.
Compliance: Adhere to all dealership policies and procedures, as well as legal and regulatory requirements related to vehicle sales.
Working Conditions: Car salesmen typically work in a dealership environment, which may involve long hours, including weekends and holidays. The role may require standing for extended periods and occasional outdoor work.
Compensation: Salary may include a base salary plus commission based on sales performance, along with potential bonuses and incentives.
Qualifications
Qualifications:
High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
Proven sales experience, preferably in the automotive industry.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic computer proficiency for inventory management and sales tracking.
A valid driver's license and a clean driving record.
Inside Sales Associate
Sales associate and customer service job in Greeneville, TN
Lyon Metal Roofing is looking for a qualified inside sales associate. The purpose of an inside sales associate is to take orders from customers, process the orders, and ensure that customers receive the goods or services they have requested in a timely and efficient manner. The sales associate is responsible for accurately gathering customer information, communicating product availability, providing pricing information, and confirming order details. The sales associate must also effectively handle customer inquiries, complaints, and requests and resolve any related issues in a professional manner.
Inside Sales Role
A job as a sales associate involves taking orders from customers, either face-to-face, over the phone or online, and then entering the information into a computer system. They may also be responsible for taking payments, resolving customer complaints, and providing additional information and advice.
Inside Sales Duties
Greet customers in a friendly and professional manner
Take orders accurately and enter them into the system
Provide customers with accurate information about the items in our system
Upsell products when appropriate
Process payments and provide change
Assist with customer inquiries and complaints
Clear and clean tables
Maintain stock and supplies
Ensure adherence to health and safety procedures
Inside Sales Requirements
Greet and take orders from customers
Ensure customer satisfaction
Answer customer inquiries in a friendly and professional manner
Process customer payments
Inside Sales Skills
Excellent customer service
Accurate order taking
Professional telephone manner
Sales Associate Personal Traits
Friendly
Organized
Good communication skills
Real Estate Salesperson
Sales associate and customer service job in Asheville, NC
Are you a motivated and results-oriented multitasker with a successful track record of exceeding your goals? We currently have a full-time opportunity for an organized and personable real estate acquisitions specialist looking to develop their career. We support our acquisitions team with the tools, cutting-edge resources, and materials you need to ensure your success! If you are looking to crush your financial goals with a group of high performers, apply now!
Must have an Active Real Estate License
Office and Customer Service Coordinator
Sales associate and customer service job in Asheville, NC
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Health insurance
Paid time off
CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients.
Position Overview:
Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development.
Responsibilities:
Create sales packages, send and schedule estimates for Sales Associates
Send estimate follow up letters to customers with Sales Associates direction.
Ensure all marketing tactics are executed as per the Companys Annual Marketing Plan.
Ensure all customer mailing lists are up to date.
Perform commercial telemarketing.
Maintain inventory and update all point of sale material.
Order paint and materials with Production Associates direction.
Enter Annual Financial Plan (AFP) into QuickBooks.
Issue Purchase Orders (POs).
Pay all bills and maintain all files.
Manage paperwork for new hires and terminated employees.
Conduct constant follow ups with customers.
Participate in regional or national on-going training conferences/meetings.
Qualifications/Certifications:
High school diploma or GED
College degree a plus
Experienced with social media and digital marketing
Organized and detailed oriented
Knowledge of Microsoft office packages
Proficiency in QuickBooks (preferred)
Excellent verbal and written communication skills
Excellent organizational and time management skills
5 years of Office Assistant experience (preferred)
Each CertaPro Painters business is independently owned and operated.
Reservation Agent
Sales associate and customer service job in Asheville, NC
Marshall and I grew up in Gainesville, FL, only a mile from each other but we didn't meet until college. We were married in 1991 and graduated from University of Central Florida in 1992. We both received degrees in teaching and started our careers as public school teachers in Orlando, FL. After teaching for several years, we decided to purchase a franchise and become business owners.
The franchise we purchased was called Wood You Furniture, part of a chain of unfinished furniture stores. We choose to open the store in Asheville in the spring of ‘96. In the years that we owned the store in Asheville, we also opened a store in Johnson City, Tennessee and Greenville, SC as well.
We hired excellent managers to run the stores which enabled our family to do the thing we enjoy most: travel. We soon found ourselves traveling all over the country and the world meeting new people and seeing the sights. Fortunately, we were able to bring our four kids with us on most of our trips.
All of this traveling gave Marshall and me an idea. With the tourist industry increasing in Asheville and Marshall's strict business philosophy of making his customers happy in the furniture business, we decided to build a vacation rental home with the goal to give our guests the best and cleanest cottage stay that have ever experienced.
In 2003, we built our first two bedroom cottages, the Bent Creek and the Blue Ridge. We soon found that the vacation rental business was different from the furniture business in one important aspect: it was FUN! We loved making people happy, a task that came easy to us. Our plan was simple: find out what our guests wanted and give it to them, plus a little extra.
Within two years we purchased the house in front of the Blue Ridge and Bent Creek and completely gutted it. We then remodeled it to create two cottages under one roof, condo style (we don't like the sound of the word “duplex”). I remember how nervous we were about adding these two new cottages to our website. We didn't know if anyone would want to rent a “duplex” no matter what lengths we went through to make them private. As it turned out, there was even more demand for the Laurel and Rosewood, than there was for the Bent Creek and Blue Ridge.
Two years later, fourteen acres became available in a location that Marshall had been dreaming of since the opening of the first two cottages. After purchasing the land, we built six, one bedroom, condo style cottages. Using the comments from our past guests combined with our experience so far in the vacation rental business, we designed these cottages to be exemplary. At each step in the design and construction phase our mantra was simple: “If it doesn't make our guest say ‘WOW', change it so that it does.” I know this frustrated our architect and our builder, but we knew the end product would be well worth the effort.
In the winter of 2013, we closed the last of our furniture stores and that same summer we opened our two newest, two bedroom, standalone cottages, the Ivy and the Magnolia. Again, our goal in building these was to make our guest say “wow” every time they walked around a corner. If you get a chance to stay in one of these cottages, we hope you have as much fun while you are there as we did designing and building them.
In 2015 we built the Hickory and Walnut, our first standalone one bedroom cottages. We upgraded these cottages to several ways, the most significant of which is the oversized, extra large, walk-in, double shower and garden tub.
The Cedar is our last and possibly final cottage completed in the summer of 2017. Since we used the same floor plan as the Hickory, the Cedar and the Hickory almost identical.
At 15 cottages I believe we are finished building. We like being personally involved in all aspects of our cottages. I am afraid that if we get any bigger, we would have to back away from some of the day-to-day operations-something we are unwilling to do. When you call, for example, you will be talking to Marshall or me. If you have a problem, one of the two of us will handle it for you. It's all very personal and that is the way we like it.
Marshall and I love the life God has given us. After homeschooling for our children for the past 17 years I am delighted to giving my full attention to our cottages (and to my new grand baby!). I handle all guest communications and oversee the cleaning of the cottages. Marshall and the boys make sure the buildings and grounds look new and fresh and we still travel every chance we get so that we can bring new ideas back to the cottages (and because it's so fun!)
We do not take lightly the fact that you chose to spend your vacation with us. I am still amazed and honored that you would do so. Our goal is, and will always be, to give you the best vacation rental cottage stay you have ever experienced.
Thank you for reading and may the word of Christ dwell in you and your family richly.
Job Description
Asheville Cottages is looking to hire an enthusiastic individual to fulfill a position in our Reservations Department. The purpose of this position is to interact with our guests and ensure they have a great experience when staying at our resort. This person is also responsible for responding to guest calls or inquiries about accommodation packages reservations, to provide information and complete reservations for guests coming to the resort.
Processes reservations by email, telephone, fax or central reservation systems referral.
Processes reservations from the sales office, other hotel departments, and travel agents.
Handles daily correspondence
The Reservations Agent will be proficient in obtaining all necessary information and providing the guest a room that meets their expectations.
Knows accommodation, packages and promotional options available.
Explains resort products, service and other information about the resort as requested.
Knows the selling status, rates, and benefits of all packages plans.
Maintain knowledge of current resort events, activities, hours of operation as well as dining options currently available.
Processes cancellations and modifications and promptly relays this information to the front desk.
Understands the hotel's policy on guaranteed reservations and no-shows.
Monitors and processes advance deposits on reservations.
Creates and maintains reservation records for a variety for facilities within the department.
Prepares letters of confirmation.
Communicates information to the front desk.
Makes sure that files are kept up to date.
Maintains a clean and neat appearance and work area at all times.
Courteous, friendly, and helpful to guests, managers, and fellow employees.
To be aware of all front office procedures and assist with front desk duties when required.
Willing to undertake any reasonable request made by management in any other areas of the house.
Job Qualifications
Education:
High school diploma or equivalent.
Experience:
Previous guest service and reservations experience preferred.
Excellent written and oral communication skills required.
Positive interpersonal skills required.
Must be fluent in verbal and written English.
Excellent computer and typing skills are required. Excel and Word proficiency desired.
Previous call-center experience preferred.
Excellent listening and comprehension skills required.
Additional Information
All your information will be kept confidential according to EEO guidelines.