Sales associate and customer service jobs in Dubuque, IA

Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. Responsibilities Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions. Provide Support: Assist customers with enrollment processes and guide them through our energy solutions. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in customer service or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Base pay up to $17.75/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status. Assist customers with their purchases in a customer service and sales focused environment. Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department. Explain work orders and invoices to customers. Perform Retail Cashier Duties by obtaining and processing customer payments. Install batteries, balance wheels, repair and install tires when required. Perform oil changes using LOF procedures when required. Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures. Ability to interpret vehicle inspection results and make appropriate service recommendations to customers. Qualifications Must have great communication skills Ability to pass pre-employment drug screening and background checks Ability to read and speak English Ability to effectively communicate with customers and coworkers Must be 18 years of age or older Prior auto repair experience is preferred Prior retail experience preferred EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

Job Description We are looking for 3rd shift team members to join our Peosta Location! Team members working 3rd shift receive and additional $2 per hour! $15 +$2= $17 per hour! This position comes with a $2.00 per hour bonus in addition to regular per hour wage during the hours of 10:00pm to 6:00AM. Kwik Stop is a locally owned and community focused and is proud to be in your neighborhood. Team Members enjoy variety in their day. From learning the register, offering customer service, maintaining clean facilities, and preparing food, you experience a quick fast paced shift! Team Members in this role love: A fast paced and fun environment Flexibility to work a schedule that works for you! Weekdays and weekend availability too! Ability to work independently and with a team! Part time or Full time hours Perks of joining our team: Working alongside an amazing team Opportunity for growth Don't forget - all team members get coffee with a career ☕- free coffee and soda when you work! Our team members make an impact in the Peosta Community every day. Be a Kwik Care hero starting today! Our application process is quick and easy! You can fill out our fast app online. Or you can stop into our Peosta locations to fill out a quick paper app.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Dubuque U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Dubuque Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

First Supply is seeking an exceptional Customer Service Consultant to enhance our team of dedicated professionals. Do you have the ability to build relationships by having educational and informative conversations that promote our products and resolve customer issues? As a Customer Service Consultant with First Supply you interact with customers to provide a Best-In-Class Customer Experience and respond to general plumbing and/or HVAC related inquiries about product application and troubleshooting. Do you have patience, attentiveness, product knowledge, and the ability to communicate clearly in a results driven environment? Your hard work will be rewarded with competitive compensation, excellent benefits and opportunities for advancement. If you meet the skills and qualifications below, we encourage you to take charge of your career and APPLY with First Supply TODAY! Responsibilities Promptly answer telephone calls in a professional manner from customers placing an order or requesting information on specialized technical specifications, pricing on such product or availability of product Quickly and effectively find creative ways to meet customer's needs Identify and propose solutions that benefit all parties involved; or escalate critical issues to the most appropriate personnel to handle the situation Determine and set pricing on products and services as needed to respond to customer requirements while meeting First Supply LLC's profit objectives Recommend products and provide service to customers, based on customer's specific needs Provide accurate information regarding availability of in-stock items to customers; and recommend to Purchasing any stock level issues Meet customers to demonstrate and explain features of products; and instruct customers in use of products Prepare and present quotations to meet customer needs Accurately enter customer sales orders onto the business system Ensure product orders are shipped in a timeframe to meet customer's needs Obtain accurate information from vendors relating to shipment dates, expected date of delivery, etc. for direct & special orders; and provide to customers to help build or maintain good working relationships Identify and develop profitable new sales opportunities Contact or visit potential customers to evaluate their needs, and promote the sale of products and services Gather competitive information from trends in the industry or marketplace and develop plans for opportunities or problems Identify trends in customer satisfaction or dissatisfaction and make recommendations Identify and make recommendations for change for any unusual or repetitive technical service-related problems with products Stay abreast of product developments, changes in local codes and consumer preferences and notify appropriate personnel for any promotional updates that may be needed Attend sales and product review meetings Attend training programs as required Keep records as required Other duties as assigned by the General or Department Manager Qualifications Three years of related experience or equivalent training in trade fields Extensive product knowledge in specialized area, (i.e. Plumbing/HVAC) Computer knowledge and skills with the ability to learn First Supply LLC's business system Ability to assess customer needs and provide customer satisfaction Ability to communicate information and ideas effectively with customers by telephone and in person Ability to identify solutions, conclusions or approaches to provide customer satisfaction; and still consider the relative costs and benefits to all involved Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment. Ability to read, speak, understand, and write English. Ability to add, subtract, multiply and divide all units of measure. Attendance on a regular and consistent basis. First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on demand pay, education assistance, adoption assistance, and more! About First Supply First Supply is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan. First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles-from contemporary to traditional-along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products. With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today's 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution. First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. . What You'll Do * Consistently treat all customers and employees with respect and contribute to a positive work environment. * Promote loyalty by educating customers about our loyalty programs. * Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance customer experience using all omnichannel offerings. * Be accountable to personal goals which contribute to overall store goals and results. * Support sales floor, fitting room, cash wrap, back of house, as required. * Maintain a neat, clean and organized work center. * Handle all customer interactions and potential issueseturns courteously and professionally. * Execute operational processes effectively and efficiently. Who You Are * A good communicator with the ability to effectively interact with customers and your team to meet goals. * A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. * Passionate about retail and thrive in a fastpaced environment. * A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

AmeriCorps Teen Engagement Specialist Example Contract dates: * January 5th, 2026 - August 1st, 2026 (30 Week Contract); * January 20th, 2026 - August 15th, 2026 (30 Week Contract); * February 2nd, 2026 - August 29th, 2026 (30 Week Contract) * Contract start and end dates rotate on a bi-weekly schedule 900 Hours Contract - Minimum of 33 hours/week Compensation: Living Allowance Total: $11,700 ($780.00 2 weeks over 30 weeks) + Education Award: $3,697.50* Closing Date: January 26th, 2026 Description: AmeriCorps is a national service program that takes a different approach to improve lives and fostering civic engagement. AmeriCorps Members commit their time to address critical community needs. In Dubuque, AmeriCorps Members serve at the intersection of education and mental health to help youth understand their emotions, reactions, and relationships through social-emotional learning to improve academic, career, and social success. City of Dubuque AmeriCorps Members implement key skill-building program to have the following impacts: * Youth experience programs promoting healthy lifestyles resulting in decreased youth risk-related behaviors. * Youth development skills to build meaningful and healthy relationships while experiencing being valued and respected. * Providing every young person with the opportunity to grow up safely and access their best possible future. The AmeriCorps Teen Engagement Specialist serves at the Multicultural Family Center and works closely with the Teen Empowerment Coordinator and the AmeriCorps Academic Advocate. This position's goal is to provide Dubuque's teenage youth with community connections, healthy opportunities, and engaging activities year-round. This vital role involves developing programs, implementing them, evaluating their impact, and reaching out to a broad representation of youth populations. The Teen Engagement Specialist focuses on supporting students and families from communities facing barriers helping them navigate their out-of-school time in meaningful ways. This position will lead Teen Night programming for high school students, engage middle school students, build relationships with disadvantaged youth and their families, connect talents and interests to potential careers, and create sustainable support systems within the community. Benefits: * Education Award received upon successful completion of their term of service. * Living Allowance * Student loan forbearance and interest payments for eligible loans Job Duties Service Responsibilities * Program Development and Implementation: * Collaborate with the Teen Empowerment Coordinator to develop and implement engaging programming and outreach initiatives for teen-aged youth in the Dubuque community. * Attend and contribute to at least 1 planning session per week with the Teen Empowerment Coordinator. * Provide weekly progress updates on shared initiatives. * Design programming that focuses on community engagement, healthy choices, and positive social skill development for teenagers. * Develop or revise 1 module per month focusing on community engagement, healthy choices, or social skills. * Conduct monthly feedback surveys with teens and incorporate results into programming updates. * Collaborate closely with AmeriCorps members serving at program partners to establish teen-focused programming efforts. * Facilitate biweekly check-ins with AmeriCorps members at partner sites. * Support the launch of at least 1 joint teen-focused program per quarter. * Collaborate with community partners, local businesses, and community leaders to create and execute "Teen Night" programming throughout the school year and summer months. * Organize or co-host 2 Teen Night events per month during the school year and summer. * Secure participation from at least 1 new community partner or business per quarter. * Plan and facilitate activities that engage teenagers, promote learning, and foster a sense of belonging and community. * Lead or co-lead 3 youth engagement activities per week. * Track participation and aim for 80% satisfaction rate in post-activity surveys. * Recruit and engage youth to participate in Teen Empowerment Programs throughout the school year and summer. * Recruit 10 new youth participants per month through outreach and referrals. * Maintain an active roster of at least 30 engaged teens per season (school year/summer). * Teen Night Programming: * Develop individualized success plans for Teen Empowerment participants focus on individual needs/supports. IE: Social-Emotional Learning, Healthy Habits, Life-skills. * Create success plans for 100% of active participants within their first 2 weeks of enrollment. * Include at least 3 focus areas per plan (e.g., SEL, healthy habits, life skills, interest). * Follow up with Teen Empowerment participants for updates to their success plan on a quarterly basis and make changes/new goals as necessary. * Conduct quarterly reviews for each participant's plan. * Update goals or supports for at least 90% of participants each quarter based on progress or needs. * Develop and implement weekly Teen Night Programs for groups of approximately 20-30 students. * Plan and deliver 1 Teen Night session per week for groups of 20-30 students. * Maintain an average attendance rate of 75% or higher. * Coordinate monthly experiential learning opportunities focused on new experiences, local 'hidden gems', creating community, exploring identity. * Organize 1 experiential learning activity per month (e.g., field trips, guest speakers, cultural events). * Ensure at least 1 new experience or location is introduced each quarter. * Coordinate bi-weekly visits from program partners to lead programs around trending teen engagement activities. * Schedule and host 2 partner-led sessions per month. * Rotate partners to include at least 4 unique organizations per semester. * Develop and implement weekly mentoring services, while seeking volunteer mentors to expand the program capacity. * Facilitate 1 mentoring session per week. * Recruit 1 new volunteer mentor per month to expand capacity. * Host quarterly "try-it" sessions in partnership with local sports, cultural, arts, civic/volunteering and leisure organizations and networks. * Organize 1 "try-it" session per quarter in collaboration with local sports, arts, civic, or leisure groups. * Aim for at least 15 youth participants per session and 2 new community partners per year. * Teen Coaching and Support: * Coach teenagers on appropriate behaviors, conflict management, de-escalation and self-regulation practices. * Provide guidance and mentorship to teens during activities, programs, and events. * Encourage academic engagement, recreational participation, and positive peer interactions among at-risk youth. * Carry out developmental activities that promote skill-building in areas such as such as self-awareness, self-management, social awareness, relationship skills, personal responsibility, goal directed behavior, decision-making and optimistic thinking. * Create opportunities for teens based on interest to enhance their social, emotional, and life skills through workshops, discussions, and experiential learning activities. * Volunteer Management: * Recruit, manage, monitor, train, and document volunteer involvement with teen programming. * Coordinate with volunteers to support the implementation of activities and ensure a safe and supportive environment for participants. * Collaborate with local colleges and community leaders to recruit volunteers and mentor to support Teen Empowerment programming throughout the school year and summer months. * Impact Assessment and Documentation: * Document and maintain records of the impact on area youth who participate in the teen empowerment programs through weekly data reporting processes. * Collect data and feedback to evaluate program effectiveness and identify areas for improvement. * Conduct the DESSA assessments to measure students' social-emotional competencies. * Disaster Response (AmeriCorps-Disaster Response Team) * Participate in A-DRT training(s) to ensure the member has knowledge and ability to respond to disasters * Complete other training necessary to support disaster deployments, including but not limited to Volunteer Reception Center (VRC), first aid, mental health first aid, and chainsaw training. Qualifications Physical Requirements: * Walk and carry materials up and down steps * Stand and walk for extended periods of time * Lift 30 pounds * Bend, squat and kneel Desired Skills/Qualifications: * Must be competent or desire growth in working with at-risk youth, teenaged youth, and communities facing barriers. * Applicant must have reliable transportation. * Applicant must be creative, energetic, dependable and a self-starter. Eligibility Criteria: * Must have a high school diploma or equivalent OR agree to obtain one while under service to the AmeriCorps Program * Be 17 years or older at the start of service (no upper age limit) * Pass a national service criminal history check prior to first day of service due to reoccurring access to vulnerable populations * Hold one of the following citizenship statuses: US citizen, US national, or Lawful Permanent Resident Supplemental Information Service Schedule The Teen Engagement Specialists' scheduled hours may fluctuate based on Teen Programming scheduled throughout the year. Typical schedule: Mon - Thurs: Serve flexibly between the hours of 9am - 8pm, with two days/week served during the 12pm - 8pm timeframe, with two days from 12pm to 6pm; Friday: 9am - 5pm. During the summer, 4 nights/week (typically Mon-Thurs) must be served during the 12pm - 8pm hours. Opportunities for weekend hours or special events may become available during the year. Member will serve at least 33 hours per week. Example schedule for illustrative purposes: * Monday: 12pm - 6pm * Tuesday: 12pm - 6pm * Wednesday: 12pm - 8pm * Thursday: 12pm - 8pm * Friday: 9am - 5pm * Saturday: Off * Sunday: Off Sick Leave: Sick leave, personal leave, and holiday leave is allowed, but such time off does not count towards the required number of hours needed to successfully complete the term of service. There are additional benefits offered if the member has a compelling personal circumstance. Disaster Deployments: Member who opt-in to be engaged in disaster deployment/activities will need to ensure availability for the term of the disaster deployments, generally 2-4 weeks. Make plans for pets, family members, other employment and responsibilities that need regular attention. Evaluations and Alternative Service AmeriCorps Members are required by the program to complete Self-Evaluations. Mid-Term Evaluations: At the member's halfway point during their term of service, the member will complete a self-evaluation and their Site Supervisor will complete an evaluation on the member through AmericaLearns. The member and site supervisor will meet, with or without Program Staff, to discuss the evaluations in-depth. These evaluations must be submitted to the AmeriCorps Program. End-Term Evaluations: Upon the completion of their AmeriCorps Contract, all members will complete an End-Term Evaluation through AmericaLearns. The End-Term Evaluation must be completed, signed, and submitted to the AmeriCorps Program within 30 days of the member's final date of service. Non-submission of this document within the 30-day timeframe will lead to the member being exited for cause (see section 9 of the Member Service Agreement) and will forfeit the member's right to the Education Award. Members may engage in other allowable activities that are not specifically outlined in the position description, but that support the AmeriCorps program design, and which will help the Program meet its goals. Under no circumstances will members be asked to perform prohibited activities. Volunteers recruited and/or managed by AmeriCorps members will not participate in prohibited activities as outlined in the approved grant. APPLICATION: all applications are submitted electronically via this website. Questions? CONTACT: City of Dubuque AmeriCorps Program Phone: ************ Email: **************************** * AmeriCorps member will receive education award in the form of an electronic payment through myamericorpgs.gov. Education award may be used to pay educational costs at eligible post-secondary educational institutions or qualified student loans. Members who are 55+ years of age can transfer award to child or grandchild under specific conditions. Note: AmeriCorps Members are compensated through the national AmeriCorps program and are not considered employees of the City of Dubuque. Our Commitment to You The City of Dubuque is committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities, in compliance with all applicable federal and state laws. Our organization provides equal opportunities for all individuals, fostering a workplace that values innovation, collaboration, and work-life balance. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our growing community. In accordance with legal obligations our policies and practices are designed to ensure fair treatment and foster a respectful workplace where all are encouraged to apply. Not Applicable 01 Will you be 17 years of age or older by the contract start date? * Yes * No Required Question Employer City of Dubuque Address Human Resources Department 50 W 13th Street Dubuque, Iowa, 52001 Phone ************ Website ************************************************

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************

Responsible for performing all processes related to Home Medical Equipment (HME) referrals including obtaining all necessary patient and prescription information, verification of insurance benefits, ensuring receipt of required documentation, entry of patient information and order information into the Brightree system, communication of delivery/pickup arrangements and financial responsibility, as well as other general office duties as assigned. Responds to HME customer inquiries/concerns and performs research and follow-up in a timely, professional manner. Clients, families, third party payers, physicians, referral sources, community and hospital staff. ESSENTIAL FUNCTIONS: Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Medical Center's Mission and Values. Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior. Performs other duties consistent with purpose of job as directed. Receives and processes inquiries and referrals from internal and external sources for products/services provided by MercyOne Dubuque Home Medical Equipment utilizing appropriate policies, guidelines and standards. REQUIRED: High school or equivalent graduate. 1-2 years' experience in a customer service and/or office area preferred. Prefer background in home medical equipment or other related medical/health field. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Allstate Agents are hiring out-going, career oriented, sales professionals to join their teams as a Licensed Insurance Sales Representatives (Licensed Sales Producers) or Customer Service Representatives. Job Description Speaking with clients about a wide variety of issues, through phone and email. Taking payments and making policy changes. Transferring clients to licensed sales producers when needed. Scheduling appointments, etc. Qualifications Prior customer service and office experience helpful. Additional Information COMPENSATION Competitive hourly wage Bonuses available as well based on meeting goals If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. ***This position is with an Allstate Exclusive Agent, not with Allstate Insurance. Employees of Allstate agents must be able to successfully complete any applicable licensing requirements and training programs. Allstate agents are independent business owners who hire their own employees. Allstate agents' employees are not employees of Allstate. *** All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lane Madsen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform. Superior is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history. We are seeking a Customer Service Representative (CSR) to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? Come join our friendly, competitive work environment today! We are looking for people who are enthusiastic about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Superior Insurance Partners can provide. How will you affect the business? Effectively manage high volume of incoming calls Identify and assess client needs to achieve satisfaction Quoting, endorsements, certificates and will own the renewal process Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution Keep records of customer interactions, process customer accounts and file documents What skills will make me successful in this role? Ability and desire to provide results Develop professional relationships with your internal and external partners Effective communication Utilize your resilient and adaptable mindset in the face of shifting priorities Eagerness to collaborate with all teams and employees. Qualifications: 2+ Years of customer service experience Open to licensing High School Diploma Good systems agility Proficiency in Microsoft Office Preferred: Property and Casualty Insurance License Agency Management System experience

Drive Your Career Forward as a Salesperson at Brad Deery Motors! Do you have a knack for connecting with people and enjoy engaging conversations? Brad Deery Motors is on the lookout for a vibrant and driven Car Salesperson to join our team. If you're excited about building relationships with customers and have an eye for detail, this is your opportunity to rev up your career! Why You'll Love Working with Us: Great Culture: Enjoy a fun and energetic atmosphere with our new General Manager who keeps the vibes positive and the workplace exciting! Comprehensive Benefits: Enjoy medical, dental, short-term disability, and 401(k) plans with employer matching. Exclusive Discounts: Get special deals on vehicles, auto details, parts, and service work. Free Lunch: We provide lunch on Saturdays so you can stay energized throughout the day. Fitness Perks: Stay fit with a 24/7 gym membership. Creative Sales: Use social media to post vehicle photos and videos in groups and forums, turning digital engagement into real business for you! Perks and Pay: Competitive Earnings: Enjoy a competitive salary, most earn between $73,350.00 and $130,000.00 per year. Career Growth: We offer ample opportunities for advancement within our dealership. What You'll Do: Drive Sales: Engage with customers, understand their needs, and help them find the perfect vehicle. Showcase Our Inventory: Present and demonstrate our cars with enthusiasm and expertise. Prospect Like a Pro: Utilize social media to post vehicle photos and videos, join online groups and forums, and generate leads. Build Relationships: Develop and maintain relationships with customers to ensure a great buying experience and foster repeat business. Close Deals: Negotiate and overcome objections, ensuring a smooth and satisfying process for our customers. Stay Informed: Keep up-to-date with product knowledge and market trends to effectively assist customers and meet sales targets. We're Looking for Someone Who: Enjoys Talking to People: You thrive on engaging with customers and building relationships. Has Excellent Communication Skills: You can build rapport and connect with a diverse range of customers. Is Proactive: You're not afraid to prospect and use social media to drive sales. Is Enthusiastic: You have a passion for cars and a drive to succeed in a sales environment. Is Organized: You manage your time and tasks effectively to maximize your sales potential. Is a Team Player: You collaborate well with colleagues to achieve common goals. Ready to join a team where every day is a new opportunity? Apply today and steer your career in the right direction with Brad Deery Motors! Apply Now and Accelerate Your Future!

Join Henderson Products Inc., located in Manchester, IA! We are the North American leader in the design, manufacture and up fit of multi-purpose equipment for heavy-duty work trucks specializing in snow and ice control and Keeping Americas Roads Safe! HOW WE DO IT: Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are: * Be Customer & Results Driven * Anticipate the Possibilities * Collaborate & Care * Communicate Responsibly * Develop Self & Others * Get Better Every Day HOW YOU WILL CONTRIBUTE: The Parts Sales Specialist is responsible for providing technical information and assistance to dealers and customers regarding their parts sales needs. This position serves as a primary contact for customers, and decisions made in this capacity impact the financial health of the company in terms of overall ability to provide accurate and timely information. * Respond to all customer calls and emails in a professional manner * Provide parts identification and troubleshooting assistance to dealers and customers. * Process parts orders through TCM order entry process. * Log interactions with customers in Salesforce * Use company approved systems & processes to correct deficiencies in the design, sale, production, and shipping of products. * Gain a complete understanding of new Henderson product offerings and changes to existing products. * Communicate information gained from the field to Engineering, Sales, and Operations to help minimize future warranty claims. * Collect and provide information which will improve the equipment and parts manuals for the companys products. Be actively involved in the updating of manuals. WHAT THIS ROLE NEEDS: * Associate degree, or bachelors degree in related technical field * Minimum of 2 years experience in technical-related area, inside sales or customer service; experience in truck equipment industry preferred. * Mechanical aptitude and problem analysis and resolution ability * Thorough technical knowledge of assigned products * Technological skills required with knowledge of operations manufacturing software, as well as Microsoft products, including Excel and Word in Windows environment. * Organizational, detail, and follow-up skills * Excellent interpersonal, communication, and customer service skills Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees. We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics. As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability or any other characteristic protected by law.

Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today! Responsibilities Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets Qualifications Customer Service Experience: Previous customer service experience is highly desired Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills Educational Background: High school diploma required, bachelor's degree preferred Sales Process Knowledge: Understanding the sales process and how to enter information into client databases desired Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Base pay up to $17.75/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status. Assist customers with their purchases in a customer service and sales focused environment. Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department. Explain work orders and invoices to customers. Perform Retail Cashier Duties by obtaining and processing customer payments. Install batteries, balance wheels, repair and install tires when required. Perform oil changes using LOF procedures when required. Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures. Ability to interpret vehicle inspection results and make appropriate service recommendations to customers. Qualifications Must have great communication skills Ability to pass pre-employment drug screening and background checks Ability to read and speak English Ability to effectively communicate with customers and coworkers Must be 18 years of age or older Prior auto repair experience is preferred Prior retail experience preferred EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

We are looking for 3rd shift team members to join our Peosta Location! Team members working 3rd shift receive and additional $2 per hour! $15 +$2= $17 per hour! This position comes with a $2.00 per hour bonus in addition to regular per hour wage during the hours of 10:00pm to 6:00AM. Kwik Stop is a locally owned and community focused and is proud to be in your neighborhood. Team Members enjoy variety in their day. From learning the register, offering customer service, maintaining clean facilities, and preparing food, you experience a quick fast paced shift! Team Members in this role love: A fast paced and fun environment Flexibility to work a schedule that works for you! Weekdays and weekend availability too! Ability to work independently and with a team! Part time or Full time hours Perks of joining our team: Working alongside an amazing team Opportunity for growth Don't forget - all team members get coffee with a career ☕- free coffee and soda when you work! Our team members make an impact in the Peosta Community every day. Be a Kwik Care hero starting today! Our application process is quick and easy! You can fill out our fast app online. Or you can stop into our Peosta locations to fill out a quick paper app.

First Supply is seeking a HVAC Customer Service Consultant to enhance our team of dedicated professionals. Do you have the ability to build relationships by having educational and informative conversations that promote our products and resolve customer issues? As a HVAC Customer Service Consultant with First Supply you interact with customers to provide a Best-In-Class Customer Experience and respond to general HVAC related inquiries about product application and troubleshooting. Do you have patience, attentiveness, product knowledge, and the ability to communicate clearly in a results driven environment? Your hard work will be rewarded with competitive compensation, excellent benefits and opportunities for advancement. If you meet the skills and qualifications below, we encourage you to take charge of your career and APPLY with First Supply TODAY! Responsibilities Promptly answer telephone calls in a professional manner from customers placing an order or requesting information on specialized technical specifications, pricing on such product or availability of product Quickly and effectively find creative ways to meet customer's needs. Identify and propose solutions that benefit all parties involved; or escalate critical issues to the most appropriate personnel to handle the situation. Determine and set pricing on products and services as needed to respond to customer requirements while meeting First Supply LLC's profit objectives. Recommend products and provide service to customers, based on customer's specific needs. Provide accurate information regarding availability of in-stock items to customers; and recommend any stock level issues to purchasing. Prepare and present quotations to meet customer needs. Accurately enter customer sales orders into the business system. Ensure product orders are shipped in a timeframe to meet customer's needs. Contact or visit potential customers to evaluate their needs, and promote the sale of products and services. Gather competitive information from trends in the industry or marketplace and develop plans for opportunities or problems. Identify and make recommendations for change for any unusual or repetitive technical service-related problems with products. Other duties as assigned. Qualifications Three years of related experience or equivalent training in trade fields Higher education preferred but not required in field of HVAC Extensive product knowledge in HVAC Computer knowledge and skills with the ability to learn First Supply LLC's business system Ability to assess customer needs and provide customer satisfaction Ability to communicate information and ideas effectively with customers by telephone and in person Ability to identify solutions, conclusions or approaches to provide customer satisfaction; and still consider the relative costs and benefits to all involved First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on demand pay, education assistance, adoption assistance, and more! About First Supply First Supply is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over $100 million in inventory and over $400 million in annual sales. First Supply also owns and operates 18 Kitchen & Bath Stores in 5 midwestern states under the Gerhard's Kitchen & Bath and Kohler Signature Store brands. Gerhard's is the largest, most versatile kitchen & bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. The Kohler Signature Stores are a kitchen and bath showroom that provides a distinguished Kohler experience where designers and homeowners can get hands on with hundreds of products, exclusively from the Kohler brands! First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.