Sales associate and customer service jobs in Gainesville, FL - 1,365 jobs
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Circle K Stores, Inc. 4.3
Sales associate and customer service job in Dunnellon, FL
Store 2726177: 4750 S US Hwy 41, Dunnellon, Florida 34432 Shift Availability. Evenings - Overnight Job Type. Part time. CustomerService Representative. We want you to join our team as a CustomerService Representative. If you have the desire to be c CustomerService Representative, CustomerService, Representative, Retail, Service
$23k-28k yearly est. 5d ago
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Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Sales associate and customer service job in Gainesville, FL
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a CustomerService Lead !
As the Part Time CustomerService Lead, under the guidance of the Assistant Store Manager and CustomerService Supervisor, you'll be responsible for leading day-to-day customerservice initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customerservice at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customerservice remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $15.00 per hour - $15.00 per hour
Location 00880 - Gainesville
Posting Number P1-1076488-1
Address 2643 NW 13th St
Zip Code 32609
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $15.00 - $15.00 per hour
$15-15 hourly 3d ago
Sales Associate - CosmoProf Store # 09127
Cosmoprof 3.2
Sales associate and customer service job in Ocala, FL
COSMOPROF SALESASSOCIATE: Here at CosmoProf we strive for innovation, and we empower and encourage artistry. We respect and celebrate diversity and the individual needs of all or stylists and all their customers. Our commitment to stylists is to be more than just a service- we promise to deliver more.
By working at Cosmoprof, you would be part of one of the largest hair and beauty suppliers in the world, and we need passionate and talented people to make this happen!!
Your primary role at Cosmoprof:
Use selling skills to connect, engage, and inspire every customer and help them with their client's hair care solutions.
Provide information and instruction about products and share new product launches.
Set up merchandising displays, and restock the shelves as required.
Complete transactions accurately and efficiently. Promote our credit card and explain the benefits for the stylist.
Maintain a professional store environment and work together with your peers and Store Leader to achieve store goals.
Demonstrate our CosmoProf Purpose and Values.
Other duties as assigned.
Why you'll love working here:
Our associates and customers are creative and passionate about beauty.
Flexible work schedules.
The ability to work independently and as a part of a team.
Generous product discount and free sample products.
Great education to build your knowledge in hair color and care, and the other product 's we carry.
Ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Working Conditions/Physical Requirements:
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. Must be able to lift up to 25 lbs., occasionally while on a ladder, with or without accommodation. May be exposed to fumes, chemicals, and odors upon occasion.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, disability, or any other category under applicable law.
Sally Beauty, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customerservice. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
$23k-32k yearly est. 6d ago
Retail Sales Associate
Best Buy Co., Inc. 4.6
Sales associate and customer service job in Ocala, FL
As a Retail SalesAssociate, youll be the face of Best Buy for customers who visits our stores. Well train you with the skills and knowledge you need to confidently recommend the right tech products and services to meet each persons unique needs. SalesAssociate, Retail Sales, Retail, Associate, Sales
$24k-28k yearly est. 6d ago
Part Time Sales Associate
Ace Cash Express, Inc. 4.4
Sales associate and customer service job in Ocala, FL
Understanding customers' unique needs and recommending appropriate ACE products and services. Communicating effectively with customers, empathizing with their challenges, and building trust. Providing exceptional customerservice to foster lasting re SalesAssociate, Part Time, Associate, Sales, Retail
$21k-29k yearly est. 4d ago
Retail Sales Associate (Part Time)
Autozone, Inc. 4.4
Sales associate and customer service job in Ocala, FL
Provides WOW! CustomerService Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains SalesAssociate, Retail Sales, Part Time, Retail, Associate, CustomerService, Automotive
$23k-28k yearly est. 2d ago
Retail Sales Associate
American Freight Furniture & Mattress 4.1
Sales associate and customer service job in Ocala, FL
The Retail SalesAssociate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performin SalesAssociate, Retail Sales, Associate, Sales, Retail, Customer Experience
$24k-33k yearly est. 6d ago
Store Sales Associate
Citi Trends, Inc. 4.7
Sales associate and customer service job in Ocala, FL
Include the following. Other duties may be assigned.- Processing freight- Assisting with the taking price changes/markdowns- Balances his/her register according to company policy- Calls out prices for customer when ringing register transaction- Bags SalesAssociate, Store Manager, Sales, Associate, Retail
$27k-32k yearly est. 2d ago
Customer Service Associate
The Winn/Dixie Company 4.2
Sales associate and customer service job in Gainesville, FL
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Title: CustomerServiceAssociate
Location: Retail Grocery Location
Position Overview
The customerserviceassociate will increase customer confidence and loyalty by providing accurate, fast and friendly customerservice desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
Maintain confidentiality of information.
Put up discarded or returned merchandise.
Perform cashier associate duties, as necessary.
Perform pricing duties, as necessary.
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Perform other job-related duties as assigned.
Qualifications
Minimum
Must be 18 years of age.
High school diploma or equivalency.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred
Demonstrate strong customerservice communication skills, effectively addressing and resolving customer concerns with positive business impact.
Possess a proficient working knowledge of office, front end systems and equipment.
Possess proficient computer skills.
Possess demonstrated skills in the ability to perform and deliver customerservice expectations.
Demonstrate good organizational skills.
High standard of integrity and reliability.
Required Behaviors
Lives the Values
by embracing the essence of the company demonstrating a commitment to the company's goal and values.
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
Business-driven
showing passion for the business, delivering results consistently.
Customer-orientated
by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
People Passion
through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
Compliance with all company policies and procedures.
Must complete service training within sixty (60) days of position start date.
Job Tag
#WD
$23k-28k yearly est. Auto-Apply 7d ago
Customer Service Representative
Tower Hill Insurance Group 4.7
Sales associate and customer service job in Gainesville, FL
Full-time Description
Candidates must reside within 50 miles of our Gainesville, FL office and be willing to work on-site.
A minimum of two (2) to three (3) years of customerservice or call center work experience is required. Previous work experience in insurance services or related service industry is a plus.
Tower Hill Insurance Group has an exciting opportunity for a talented CustomerService Representative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.
The CustomerService Representative is the intermediate professional level responsible for providing excellent customerservice support to Insureds, Agents, and related businesses via telephone, emails, or mail correspondence. The role may also perform processing work as assigned when not providing customerservice via phone or email. Incumbents in this role may also aid leadership with special projects, daily audits, and other customerservice tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Handle inbound/outbound phone and email inquiries about policy changes, renewals, billing information, cancellations, initial claim reporting, claims status, policy guidelines and procedures, policy quoting, and ability to discuss the policy declarations page in detail.
· Service the following contact center queues (Policy Inquiry, Claims, Agency Service, Commercial and TH Specialty Policy and Agency Service) other queues may be assigned as needed.
· Achieve a monthly production score of 87% or above for the following categories: Call Performance, Policy Audits, Aux Reporting, Schedule adherence, and Attendance for six consecutive months.
· Discuss and provide detailed explanation of our Policy Declarations Page which lists each coverage associated with premium amounts.
· Discuss detailed information of endorsement changes made to the policy.
· Provide detailed breakdown of Tower Hill Insurance Exchange.
· Document summary of each customer contact via our system applications.
· Rely on instructions and pre-established guidelines to perform the functions of the job.
· Provide professional and correct information in a business-like and friendly manner with the goal of ensuring customer satisfaction.
· Strive for first-call resolution, including providing options and alternatives to best assist the customer.
· Maintain full knowledge of department FAQs documents.
· Work extended hours to meet Call Center demands and during catastrophes events as needed.
· Prepare faxes, emails, receipts, and other correspondence as requested.
· Conform to proper business etiquette and company guidelines including THIG core values with a positive attitude.
· Assist leadership with special projects and other assigned tasks.
ADDITIONAL DUTIES
This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION
High School Diploma or GED required.
EXPERIENCE
Minimum of two (2) to three (3) years of customerservice or call center work experience required. Previous work experience in insurance services or related service industry is a plus.
CERTIFICATIONS
Professional Insurance Designations preferred.
LICENSES
Valid Driver's License required.
Florida 4-40 CustomerService License preferred.
BENEFITS
Medical
Dental
Vision
Life & Disability Insurance
401(k)
Health Savings Account
Accident, Critical Illness and Hospital Indemnity
Pet insurance
Paid time off & Holiday pay
We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com)
Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ********************* and let us know the nature of your request and your contact information.
All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.
$32k-38k yearly est. 3d ago
Salesperson
Advance Stores Company
Sales associate and customer service job in Gainesville, FL
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
Provide excellent selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed
Success Factors
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
$22k-67k yearly est. Auto-Apply 15d ago
PARK SERVICES SPECIALIST - 37002128
State of Florida 4.3
Sales associate and customer service job in Alachua, FL
Working Title: PARK SERVICES SPECIALIST - 37002128 Pay Plan: Career Service 37002128 Salary: $3,176.43/monthly $38,117.16/annually Total Compensation Estimator Tool
Park Services Specialist (37002128)
State of Florida
Department of Environmental Protection
ANTICIPATED VACANCY
This position is located in Live Oak, FL
Position Overview and Responsibilities:
"Compliance with the processing requirements of Chapter 215.422, F.S. is mandatory. Persistent failure to comply with this section by any agency of the state shall constitute good cause for discharge of employees duly found responsible, or predominantly responsible, for failure to comply."
This is moderately independent specialized work providing Visitor Services, Resource Management, Maintenance, Administration and Protection of Wes Skiles Peacock Springs State Park.
Visitor Services: Explains facilities and services provided for public use, enjoyment, and education; meets visitors, answers questions, provides information and directions and enforces FPS dive policies. Attempts to resolve visitor complaints while maintaining good public relations. Provides natural and cultural history interpretive programs and services via tours, walks, and other means.
Administration: Conducts revenue collection and reporting. Prepares forms and reports on a wide range of subjects including visitor use, visitor contacts, patrols, wildlife sighting and population counts, accidents, incidents, vehicle and equipment operations, property records, p-cards, purchase orders and requisitions, etc. Answers telephone, operates radio equipment, personal computer and maintains logs. Answers correspondence and maintains park files. Assists with volunteer and citizen support organization coordination. Acts as liaison between park and District Park Programs Development Specialist.
Maintenance: Construct, maintain and repair small buildings, fences, trails, service roads, fire lanes, boardwalks, picnic sites, tools and equipment and all other necessary facilities. Maintain cleanliness of grounds and facilities. Performs routine inspections to ensure proper maintenance standards are met.
Resource Management: Participates in the execution of all facets of prescribed fire. Understands issues with non-native species and implements vegetation and wildfire management plans; recognizes communities and maintains optimum species control via natural, mechanical, and chemical means. Implements site restoration projects such as reforestation and erosion control. Implements water resource management plans. Collects and records resource management data.
Protection: Performs routine patrols and ensures visitors safety and enjoyment by enforcing park rules pertaining to all natural, historical, and archaeological facilities and resources. Opens and/or secures park facilities as appropriate. The duties of this position require the incumbent to reside on the property.
Perform other related duties as required.
Required Knowledge, Skills, and Abilities:
KNOWLEDGE OF:
Methods and techniques used in repair and/or maintenance of park maintenance of park facilities, equipment, and grounds maintenance
Administrative practices to include but not limited to daily and monthly reports, collection of park fees and purchasing policies and understanding of the principles of natural resource management and its application
FPS diving policies
SKILL IN:
Using a variety of hand and power tools/equipment
Maintenance of facilities and grounds
The operation and use of various kinds of equipment including tractors, zero radius mower, etc.
Using a state computer and associated software programs, e-mail, internet, cash register and calculator
ABILITY TO:
Successfully meet position-specific DRP Burn Standards
Work independently while balancing a wide variety of responsibilities
Perform a variety of skilled trade functions
Communicate effectively verbally and in writing
Establish and maintain effective working relationships with others
Perform physical labor using assorted power/gas tools and equipment
Participate in resource management tasks, including but not limited to, prescribed fire activities, non-native plant removal which may include application of herbicide
Train and coordinate volunteer & staff projects
Accurately prepare reports
Collect fees
Understand and apply rules and regulations
Identify and investigate problems
Successfully complete ranger academy
Minimum Qualifications:
Valid Driver's License
Reside on park property
Work rotating shifts including evenings, weekends and holidays
Successful completion of annual moderate pack test
Position of Special Trust Requirement:
This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.
Pay:
$3,176.43/monthly
$38,117.16/annually
3 bed/2 bath mobile home available
Our Organization and Mission:
The Florida Department of Environmental Protection (DEP) is the state's lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.
Where You Will Work:
Wes Skiles Peacock Springs State Park
18532 180th St
Live Oak, FL 32060
Renamed to honor the late world-class explorer, diver, cinematographer and photographer Wes Skiles, Peacock Springs has two major springs, a spring run and six sinkholes, all in near pristine condition. Cave divers travel from all over the world to explore nearly 33,000 feet of surveyed underwater passages. The park features one of the longest underwater cave systems in the continental United States.
Around the springs, four major plant communities are represented in the mature forest stands. An award-winning nature trail leads visitors on a path tracing the twisting tunnels of the caves far below their feet, educating hikers along the way.
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
* Annual and Sick Leave benefits;
* Nine paid holidays and one Personal Holiday each year;
* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
* Retirement plan options, including employer contributions (For more information, please click ***************
* Tuition waivers;
* Total Compensation Estimator Tool
* And more!
For a complete list of benefits, visit ****************************
Special Notes: DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
HR_**********************************
HR_**************************
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at **************. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$38.1k yearly Easy Apply 13d ago
Customer Service Associate
Segrocers
Sales associate and customer service job in Gainesville, FL
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Title: CustomerServiceAssociate
Location: Retail Grocery Location
Position Overview
The customerserviceassociate will increase customer confidence and loyalty by providing accurate, fast and friendly customerservice desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
Maintain confidentiality of information.
Put up discarded or returned merchandise.
Perform cashier associate duties, as necessary.
Perform pricing duties, as necessary.
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Perform other job-related duties as assigned.
Qualifications
Minimum
Must be 18 years of age.
High school diploma or equivalency.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred
Demonstrate strong customerservice communication skills, effectively addressing and resolving customer concerns with positive business impact.
Possess a proficient working knowledge of office, front end systems and equipment.
Possess proficient computer skills.
Possess demonstrated skills in the ability to perform and deliver customerservice expectations.
Demonstrate good organizational skills.
High standard of integrity and reliability.
Required Behaviors
Lives the Values
by embracing the essence of the company demonstrating a commitment to the company's goal and values.
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
Business-driven
showing passion for the business, delivering results consistently.
Customer-orientated
by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
People Passion
through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
Compliance with all company policies and procedures.
Must complete service training within sixty (60) days of position start date.
Job Tag
#WD
$23k-31k yearly est. Auto-Apply 12d ago
Customer Service Associate
Variety Stores LLC
Sales associate and customer service job in Gainesville, FL
Job Description
As a Roses/Roses Express CustomerServiceAssociate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-31k yearly est. 20d ago
Part Time Sales Associate - The Oaks Mall
Store 3.8
Sales associate and customer service job in Gainesville, FL
Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.
Responsibilities:
Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
Actively engage with guests demonstrating genuine enthusiasm for our brand
Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
Strong team commitment; be dependable, engaged, and helpful
Required Qualifications:
High school diploma or GED equivalent
P
referred Qualifications:
Associate's (or higher) degree in business, management, or a related field
Behavioral Traits for Success:
Possesses a “How Can I Help” attitude
Enjoys meeting and interacting with new people
Dependable and flexible
Models personal and professional integrity
Naturally warm and fun-loving
Ability to remain calm under challenging circumstances
Working Environment:
Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
Work environments include indoor/outdoor malls, strip centers, and other retail locations
Lift > 25 pounds
Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.
Decision-making, judgment, and execution
Ability to create an Experience First culture for guests and associates
Achievement of assigned goals
Consistent execution of operational standards
Stakeholder feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
$23k-34k yearly est. 60d+ ago
Retail Sales Associate
Cox Enterprises 4.4
Sales associate and customer service job in Gainesville, FL
Company Cox Communications, Inc. Job Family Group Sales Job Profile Solutions Specialist Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Hourly pay rate is $15.29 - $22.88/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00.
Job Description
Ever stepped into a retail store and had a phenomenal customerservice experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $48,628 per year? Well, we can help make that happen.
Cox Communications is looking for a Retail SalesAssociate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products,
and services.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You'll Do
* Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
* Meet or exceed targets regarding customer experience, sales, and retention.
* Assist with the opening/closing of one of our store retail environments.
* Properly handle cash
* Engage in workshops, special events, and product demos
* Support your fellow sales agents when needed
* Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
* May be required to work in other locations in the same geographical area.
What's In It For You?
Excellent question, and we have some good answers that we hope you like.
* As part of a customer loyalty-driven team, there is a variable targeted total compensation of $48,628 ($23.38/hr.) while high earners (the top 10%) reach an average annual compensation of just over $63,655 ($30.60/hr.) Targeted total compensation may vary based on factors including, but not limited to location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $16.38/hr. plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
* We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
* Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
* Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
Qualifications:
Minimum:
* HS diploma/GED or up to 2 years of relevant work experience
* Ability to meet established sales, retention, and customer experience targets
* Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
* Ability to build relationships and adapt to a diverse customer base
* Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
* Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
* Computer literacy with an aptitude for learning communication products, services, and accessories
* Willingness to work a flexible schedule which includes weekends, evenings, and holidays
* Ability to lift 25-50 pounds to help manage stock room inventory
Preferred:
* Some college experience with a focus in sales, business and/or management
* One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc)
* Experience selling Wireless/Mobile products
* Fluency in Spanish, both written and spoken
Come join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$15.3-22.9 hourly Auto-Apply 27d ago
Sales Associate
Express 4.2
Sales associate and customer service job in Gainesville, FL
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name The Oaks Responsibilities
Express is seeking a Retail SalesAssociate to join our team.
The SalesAssociate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.
Key Responsibilities
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
Follow company policies and procedures to ensure the safety of all our associates and customers.
Assist with product launch changes according to company SOP.
Provide a Great Customer Experience
Deliver on all aspects of the customer experience model.
Process transactions quickly and accurately reducing the customers wait time.
Positively resolve customerservice-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
Education: High School or Equivalent
Years of Experience: 0-2 of relevant job experience - minimum 6 months
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Critical Skills & Attributes
Previous retail experience preferred
Customerservice skills and ability to interact with customers
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
$24k-34k yearly est. Auto-Apply 14d ago
Sales Associate
Rack Room Shoes Inc. 4.2
Sales associate and customer service job in Gainesville, FL
31515 Part Time Rack Room Shoes Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.
Duties and Responsibility
* Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
* Maintain awareness of all current sales promotions.
* Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
* Develop and maintain necessary product knowledge and fitting skills.
* Maintain an awareness of Loss Prevention concerns involving customers and staff members.
* Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
* When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
* Process all sales and POS terminal transactions in accordance with policy and procedure.
Principal Working Relationships
Customers, SalesAssociates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number: 185
Rack Room Shoes 185
Pay Range:
Butler Plaza West
3958 S. W. Archer Rd.
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Gainesville, Florida US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$21k-28k yearly est. 35d ago
Sports & Entertainment Real Estate Sales Specialist
KW Gainesville Realty 4.3
Sales associate and customer service job in Gainesville, FL
Job Description
Build a Career in Sports & Entertainment Real Estate
If you're drawn to luxury real estate and excited by the idea of working with athletes, entertainers, and high-profile clients, this is an opportunity to step into a truly unique side of the business. We're looking for driven individuals who want to grow their careers in the fast-paced world of Sports & Entertainment Real Estate.
You'll gain hands-on experience working with high-end properties and clients who expect exceptional service. With the right training, mentorship, and tools, you'll learn how to navigate complex transactions, build a strong network, and position yourself in one of the most sought-after niches in real estate.
This role is a great fit for someone who is motivated, professional, and eager to grow. You'll be supported by a team that values collaboration, excellence, and long-term success, while giving you the opportunity to build meaningful relationships within the sports and entertainment communities.
If you're ready to elevate your real estate career and work in a space where no two days are the same, apply today and take the first step toward something extraordinary.
Compensation:
$125,000 - $225,000 yearly
Responsibilities:
Cultivate and maintain strong relationships with high-profile clients, ensuring their unique needs are met with precision and care.
Leverage your expertise to guide clients through the buying and selling process, providing clear, actionable advice at every step.
Collaborate with our team to develop innovative marketing strategies that showcase luxury properties to their fullest potential.
Stay informed about market trends and insights to offer clients the most current and relevant information.
Negotiate effectively on behalf of clients, ensuring favorable outcomes in all transactions.
Coordinate with industry professionals to facilitate seamless property showings and closings.
Utilize cutting-edge technology and tools to enhance client experiences and streamline operations in a fast-paced environment.
Qualifications:
Experience in luxury real estate sales, with a focus on high-profile clients.
Ability to cultivate and maintain strong client relationships, ensuring personalized service.
Proven track record of successful negotiations, securing favorable outcomes for clients.
Expertise in guiding clients through complex buying and selling processes with clarity.
Familiarity with current market trends and insights to provide relevant advice.
Skill in developing innovative marketing strategies for showcasing luxury properties.
Proficiency in using technology and tools to enhance client experiences and streamline operations.
About Company
At Keller Williams, our mission is clear: to fuel the success of real estate agents by delivering unparalleled resources, expert mentorship, and cutting-edge technology. We are dedicated to empowering agents to excel in a competitive market, providing the tools and support needed to drive growth, achieve goals, and thrive-every step of the way. Build careers worth having, Businesses worth owning, Lives worth living, Experiences worth giving, and Legacies worth leaving.
$34k-54k yearly est. 6d ago
Relationship Specialist
Vystar Credit Union 4.5
Sales associate and customer service job in Lake City, FL
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
* SELECTION PROCESS:
As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months.
ACCOUNTABILITY STATEMENT
The Relationship Specialist's responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship-building position must be able to describe VyStar Credit Union's value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals.
ESSENTIAL RESPONSIBILITIES
Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively.
Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs.
Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately.
Handle personal and business account transactions, open accounts, and process various types of loan applications.
Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance.
Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes.
Support and participate in all Credit Union initiatives and campaigns.
Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
Work with relative independence to accomplish tasks.
Exhibit a high degree of integrity, trustworthiness, and professionalism always.
Exude a positive and professional attitude with members and partners consistently.
Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns.
Embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments.
Actively lead by example through community service supporting the VyStar brand.
Utilize excellent verbal and written communication skills.
Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service.
Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union's products and services, resulting in booked sales.
Address and overcome objections effectively while educating members about the wide array of offerings available.
Perform other duties as assigned.
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.
JOB QUALIFICATIONS
EDUCATION
High School Diploma/GED is required.
Associate's degree is preferred.
EXPERIENCE
Previous experience in a sales and/or customerservice position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution.
KNOWLEDGE, SKILLS & ABILITIES
Ability to process accurate transactions and requests.
Must possess and utilize excellent listening skills, verbal, and written communications skills.
Proficient in the use of the Internet and Microsoft Office.
Must have an outgoing personality and a strong desire to help people.
Must be professional in appearance and attitude.
Must be able to handle many tasks in a fast-paced environment.
Must possess strong critical thinking and decision-making abilities.
Strong communication skills and a genuine passion for sales are essential for success in this role.
May stand throughout entire shift in order to assist members or other staff.
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
ADDITIONAL JOB DESCRIPTION
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.
Focus Focus your full attention by carefully listening to and observing your client or member.
Connect Consistently be friendly and approachable. Demonstrate you care.
Understand Listen empathetically and ask questions. (70%/30%)
Counsel Recommend solutions based on your client's or member's needs and objectives.
Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action.
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources
$41k-45k yearly est. Auto-Apply 6d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Gainesville, FL?
The average sales associate and customer service in Gainesville, FL earns between $17,000 and $32,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Gainesville, FL
$23,000
What are the biggest employers of Sales Associate And Customer Services in Gainesville, FL?
The biggest employers of Sales Associate And Customer Services in Gainesville, FL are: