Service Desk
Sales associate and customer service job in Sanford, FL
Position is responsible for providing support for workstations with Windows operating systems, MACs, desktop peripherals, mobile device management, asset tracking, and troubleshooting problems with applications software. Assist users in the efficient use of applications and provide escalations on technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results.
Essential Functions:
Troubleshoots hardware and software, installations, and support to both internal and external customers.
Planning work routines, meeting performance metrics, quality control, training, documenting, and effective communication are key elements of the position.
Perform remote and/or on-site troubleshooting through diagnostic techniques and pertinent questions. Documenting issues and resolutions properly for record keeping and posterity.
Image, configure, install, repair computer endpoints, while consistently following up with users to ensure proper function.
Install computer and endpoint Windows updates, software updates, firmware.
Responsible for Imaging systems and deploying software through SCCM.
Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistances from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Contribute to developing training materials, procedures or conducting training to users in the proper use of hardware or software.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Perform desktop and endpoint data backups and disaster recovery operations.
Monitor ticket workflows in accordance with SLAs.
Support, manage, optimize, and maintain the configuration and installation of all desktops, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software.
Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations.
Provide technical support after normal business hours on an on-call rotation or whenever necessary.
Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures.
Lead, facilitate and/or participate in IT related projects as directed.
Knowledge and competency of the following technologies:
Windows Operating Systems
Apple iOS
Microsoft System Center Configuration Manager
Microsoft Active Directory and Group Policy
Hardware imaging and configuration
Hardware/Software security and encryption
Minimum Qualifications
Associate degree in computer technology and a minimum of two (2+) years progressively responsible experience in the computer support field.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications.
Microsoft and CompTIA certifications preferred.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
On-Site Customer Service Rep- Full time with Benefits
Sales associate and customer service job in Orange City, FL
Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Sales Specialist
Sales associate and customer service job in Orlando, FL
What you'll do:
This is not a 9-5, sit-behind-a-desk job. Instead, you will develop and execute upon creative sales and marketing plans designed to drive business to the community. Our sales team is highly collaborative and works together towards a common goal. The Sales Associate would work out of our Starlight Ranch Mobile Home, located in Orlando, FL.
Your job will include:
Selling, processing, and closing homes in accordance with company business plans.
Showing homes and highlighting the features and benefits of the homes and the community. Approximately 85% of your time will be spent showing homes.
Adhering to the company's selling philosophy when serving our customers while utilizing all selling and organizational tools provided to include accompanying them through model homes, undecorated models (which may be at various stages of construction), and/or available homesites.
Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication.
Developing an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising, and demographics.
Monitoring and recording daily customer traffic utilizing company designated tracking tools and sending “Thank You” notes to all potential customers along with continued follow up.
Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities.
Creating sales agreements which may include calculation of sales tax and monthly payment plans as well as running credit checks.
Attending regular rally meetings to review sales and marketing strategies.
Meeting with residents and buyers to list and sell homes and keeping a database of available homes for sale.
Collaborating with the Community Manager, Regional Sales Manager and/or Regional Manager to develop the community sales and marketing plans.
Participating in regional call campaigns and community events.
As part of community outreach, building strong resident relations with ongoing communications and an all-encompassing attitude of courteous, respect, and customer service to self-generate sales.
Experience & skills you need:
Strong customer service and sales skills with a proven history of success.
Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team.
Positive attitude, self-motivated, resourceful, professional, and capable of achieving goals.
Ability to work in a fast paced and team-centered environment.
Ability to work weekends on a regular basis.
Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions.
Ability to problem solve and be detail oriented.
Understand and follow company established policies and procedures.
Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.
Committed to self-development of sales, marketing, and technological advancements.
Enjoy self-generating sales through outreach and marketing initiatives.
Ability to use the Microsoft Office suite of products including Outlook and Excel.
You have a valid driver's license and a clean driving record. This is required.
Benefits:
Sports Cards and Collectibles Sales Associate
Sales associate and customer service job in Altamonte Springs, FL
Layton Sports Cards is a leading destination for sports card collectors, enthusiasts, and investors. We specialize in both vintage and modern sports cards, offering a welcoming retail environment where customers can buy, sell, and trade. Our team is passionate about the hobby and dedicated to providing top-tier service to fellow collectors.
Role Summary:
We are looking for a Sports Card and Collectibles Sales Associate with real experience in the sports card hobby-whether through personal collecting, online selling, attending card shows, or following card market trends. This is not a typical retail role: knowledge of sports cards is essential to helping our customers and contributing to the store's success. You'll work closely with collectors of all levels, so being genuinely knowledgeable and enthusiastic about the hobby is key.
Key Responsibilities:
Customer Service & Sales
Assist customers in identifying and purchasing sports cards, memorabilia, and related products
Provide product recommendations based on customer interests and current market trends
Handle cash, credit, and debit transactions accurately
Deliver a friendly and engaging customer experience in a fast-paced setting
Product Knowledge & Inventory Management
Accurately identify and explain different types of cards, including parallels, inserts, autos, relics, and graded cards
Keep up with both modern and vintage releases from major sports (baseball, football, basketball, etc.)
Assist with inventory tracking, organization, and display
Support special product drops, case breaks, and store promotions
Store Operations
Follow specific instructions to handle inventory accurately and maintain store organization
Help keep the retail space clean and welcoming
Assist with store events, including card shows, release events, and promotional days
Qualifications & Requirements:
Demonstrated experience or deep knowledge of the sports card hobby is required
Understanding of grading companies (PSA, BGS, etc.) and card values
Familiarity with online marketplaces like eBay, Whatnot, or social selling platforms is a plus
Previous retail and cash-handling experience preferred
Strong attention to detail and the ability to work independently
Must be able to stand for extended periods and lift boxes up to 50 lbs
Reliable transportation and weekend availability are required
Must pass a background check
Position Details:
Job Type: Full-time
Pay: From $15.00 per hour
Expected Hours: 30-40 per week
Shift: 8-hour shift, day or evening
Weekend Availability is a MUST
Work Location: In person
Benefits:
Health, dental, and vision insurance
Paid time off
Employee discounts on products
Professional development opportunities
Friendly, upbeat work environment
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Retail Sales Associate
Sales associate and customer service job in Daytona Beach, FL
We Don't Follow Trends, We Create Them.
Make some serious Cash!
Incentive Potential
$29,800 - $117,900
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
What You'll Do
Thrives in an environment that rewards for delivering world-class service and delighting our guests.
Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
Address customer concerns independently whenever possible
Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
Meet and exceed sales goals, align to KPI's and performance standards
Complete any additional tasks as assigned by management
What You Bring
Legally authorized to work in the US.
At least 18 years old
Ability to lift, tug, and pull 25 IBS with or without accommodation.
High school diploma or equivalent, preferred
1 year customer service and/or sales experience, preferred
Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
Conveys information in a way that inspires action
Gets excited by developing and sharing fresh ideas
Ability to work flexible hours, including weekends and holidays
Communicates information in a motivating manner that prompts action
Flourishes in an environment that values exceptional service and customer satisfaction
Maintain reliable attendance
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Extended health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Weekly Pay
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
Customer Support Consultant
Sales associate and customer service job in Orlando, FL
About the job:
As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.To ensure staff coverage to help all our customers across different various regions
What will you do?
Handle customer queries via telephone calls, email and web chat.
Achieve your targets for revenue and customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customer service!
What do you get in return?
Earn uncapped commission pay on top of your salary.
Career progression opportunities - our philosophy is to promote internally.
Company bonus scheme.
24/7 access to a health and well-being online centre, with private medical and dental schemes.
Exclusive retail, restaurants and travel discounts.
Collaborative company culture with regular team building events.
Company pension.
20 days annual leave (increasing a day each year), plus bank holidays.
Free onsite parking at Norwich office.
What do you need to apply?
Be proactive - you must be driven to succeed and hit your targets!(Essential)
Great organisation and attention to detail to manage your phone, diary and data systems.(Essential)
Excellent communication skills across all mediums.(Essential)
Resilience to bounce back from unhappy customers.(Essential)
Empathy for customers and the ability to remain calm and professional.(Essential)
What would make your application stand out:
Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite.(Desirable)
At least 1 years experience in hospitality, retail or contact centre work.(Desirable)
Why EposNow
Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - its an exciting time to join us!
What are the next steps?
Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office.
Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.
Bilingual Customer Retention Rep.
Sales associate and customer service job in DeLand, FL
Job Description
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
Reservationist FT
Sales associate and customer service job in Orlando, FL
Summary/Objective The Reservationist position is responsible for booking education programs such as field trips, camp, homeschool, overnight, offsite, scouts, birthday parties and other educational programs. This role ensures accurate booking with ticketing systems, payment processing, schedules and confirmations. This individual provides exceptional customer service to schools, organizations, families and other guests via email, over the phone and occasionally in-person.
Essential Functions
Responsible for all reservations pertaining to all education programs including but not limited to field trips, homeschool, offsites, overnights, camps, and birthdays.
Demonstrates proficiency in the ticketing software systems, including all reservation data input, payment processing, data retrieval, and report printing.
Serves as liaison between schools, organizations, parents, churches, and all other group institutions to make reservations and answer guest questions.
Assists with the itineraries including lab, film, exhibit, and lunch scheduling for field trips.
Handles reservation confirmations on all sales.
Collects and follows up on deposits and payments received for educational programming.
Responds to email inquiries, web-sale requests, and faxes regarding educational programming.
Assists in the day-to-day operations of the Reservations Office.
Assists with other program check-ins and other duties as required.
Performs other related duties as assigned.
Minimum Qualifications
Education: High School Diploma or equivalent .
Experience & Certifications: N/A
Preferred Qualifications
Experience with ticketing systems.
Excellent written and oral communication skills.
Highly organized, attention to detail a must.
Supervisory Responsibility
N/A
Physical Demands
Ability to remain in a stationary position.
Ascends/descends stairs throughout the museum.
Communicates and exchanges accurate information with guests, staff, volunteers, and community partners in a variety of formats including in-person, electronically, and over the phone.
Operates a computer and/or office equipment efficiently and accurately.
Manipulates and moves components weighing up to 50 pounds, including those that may be low to the ground or above eye level.
Rarely works in outdoor environments.
Frequently works in indoor environments.
Coping with demands and stresses associated with job and work environment.
Kneeling and Crouching (occasionally)
Weight Levels - Lift, Push, Pull
Up to 50 pounds
Expected Hours of Work & Travel
This position is full time and primarily works Monday - Friday between 8:00am and 5pm.
This position must be able to work weekends and after hour events as needed.
Telecommuting This position is required to be onsite 100% of the time.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyBilingual Customer Retention Rep.
Sales associate and customer service job in DeLand, FL
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
Auto-ApplyReservation Agent: Full Time / Part Time
Sales associate and customer service job in Orlando, FL
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG.
Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.
A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.
What does a Customer Service Reservation Agent do?
Assist our guest and travel agents with their vacation needs via inbound calls
Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
Answer inquiries pertaining to the resorts' amenities, services, and policies
Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc
Why Hospitality Solutions?
Monthly Recognition & Incentives for Top Performers
Health Benefits start on Day One (Full Time Agent)
Paid Training
5 weeks PTO (Full Time Agent)
Job Requirements
Who are we are looking for?
1+ years of related experience preferred
Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts)
HS Diploma/GED or equivalent required
Passion to provide a great customer experience
This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential!
We have opportunities available for part time and full time in Orlando, Florida
Reasonable Accommodation
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at ****************************.
Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Affirmative Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW
#LI-Hybrid#LI-KN1
Auto-ApplyAuto Customer Service Reps
Sales associate and customer service job in Orlando, FL
4237 Millenia Blvd., Orlando, FL 32839
AUTOMOTIVE BILLING CLERKCompetitive Pay Plan + Great Benefits!Top Pay for Qualified Candidates! Experience Required
Orlando INFINITIis looking to hire aBilling Clerkto post car deals to the general ledger, register warranties, and ancillary aftermarket products, and book inventory into our system. Its a process-oriented position that requires good inter-office communication skills, someone with a strong background in accounting, and keen attention to detail. This person needs to be comfortable with structure and following guidelines.
What we offer:
Competitive Pay Plan!
Medical, Dental and Vision insurance
401(k) retirement plan
Paid vacation
Great opportunity for career advancement!
Responsibilities - Billing Clerk:
Processes automotive billing deals for the accounting office
Verifies deal contents and issues payoff checks for trade-ins
Posts all sale transactions to accounting in the dealership's DMS
Verifies accuracy of posting through reporting systems in place and
a Finance & Insurance log
Other duties may be assigned.
Qualifications - Billing Clerk:
Billing/accounting experience is required
Proficient in Microsoft Excel and Word
Ability to analyze and research information is required
Detail oriented and organized
DealerTrack experience is a plus
A positive attitude and professional appearance
Team participant
Valid driver's license
High school diploma or equivalent
Please upload your resume and complete the online assessment
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
RequiredPreferredJob Industries
Customer Service
Swim School Poolside Customer Service
Sales associate and customer service job in Orlando, FL
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
Deck Ambassador/ Customer Experience (Part-Time) Pay: $14/hour Hours: Up to 30 hours per week (afternoons, evenings, weekends)
About British Swim School - Lake Nona:
At British Swim School, we teach more than just swim lessons-we save lives. As we open our new Lake Nona location, we are building a team of energetic, customer-focused professionals who are passionate about children's safety and creating a positive environment for families. Our Deck Ambassador is a vital part of that mission.
Position Summary:
As a Deck Ambassador, you will act as the on-deck leader during swim lessons-supporting instructors, assisting families, and ensuring the pool deck operates smoothly and safely. You'll be a friendly, proactive presence who keeps communication flowing and supports the team's success. This role is ideal for someone who is organized, proactive, and excited to be part of a life-saving mission.
Key Responsibilities:
🏊 ♂️ Pool Deck Operations
Greet and check in swimmers and families with a positive attitude
Maintain safety and flow of student transitions on the deck
Provide support to families when needed
Ensure all pool safety procedures are followed at all times
📣 Communication & Customer Engagement
Act as the liaison between parents, instructors, and the front desk
Deliver lesson progress notes or updates to families as directed
Answer basic questions about schedules, levels, or program policies
Help manage on-deck challenges, such as nervous swimmers or late arrivals
🧼 Cleanliness & Facility Upkeep
Perform routine cleaning and stocking of bathrooms and showers throughout shift
Monitor cleanliness and safety of parent viewing areas and pool deck
Refill soap, paper towels, and toilet paper as needed
Take out trash and report any maintenance concerns to management
Ensure all public areas are neat and presentable at all times
Qualifications:
Friendly, professional, and enthusiastic-especially around children and families
Able to stand, walk, and remain on deck in a warm, humid environment for extended periods
Detail-oriented and able to manage multiple tasks at once
Comfortable cleaning and restocking restrooms/showers as part of shift
Previous customer service or early childhood experience preferred
CPR/First Aid certified or willing to become certified (training provided)
Must be available for weekday evenings and at least one weekend shift
What We Offer:
$14/hour pay
Up to 30 hours/week with flexible scheduling
Supportive, mission-driven team culture
Paid training and growth opportunities
How to Apply:
Submit your resume and a quick note about why you'd be a great fit as a Deck Ambassador at British Swim School Lake Nona! Compensation: $14.00 per hour
Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
Auto-ApplyAgent VIP Reservations
Sales associate and customer service job in Orlando, FL
As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customer service issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests.
Why do Team Members like working for us:
Competitive base pay plus commission
Recognition Programs and Rewards
Discounted Hilton hotel rates worldwide!
401(k) program with company match.
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
Employee stock purchase program.
Tuition reimbursement programs.
Numerous learning and advancement opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Qualifications:
Minimum of 2 years of previous Call Center experience.
Knowledge of VOICE system/RCC system required.
Excellent written, verbal, and interpersonal skills.
Ability to interact effectively with team members and management at all levels.
Proficiency in MS Office, particularly Word and Outlook.
Professional, positive, and upbeat demeanor.
Strong sense of customer service with enthusiastic, professional, and upbeat behavior.
Good organizational skills and diligent.
Ability to work a variable schedule, including evenings and weekends, based on call center needs.
Background in timeshare/hospitality preferred.
Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests!
Key Responsibilities:
Receive and service inbound reservation calls.
Make and service activation calls.
Assist guests with inquiries related to their purchased packages and upcoming vacations.
Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations.
Handle situations with dissatisfied guests.
Assist management with special projects.
Ensure privacy and security of confidential guest information.
Complete tour and room drop requests.
Process monthly payments.
Perform any other reasonable requests by management.
Auto-ApplyReservations Agent
Sales associate and customer service job in Orlando, FL
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Job Summary
The Reservations Agent is responsible for accurately processing inbound tour reservations, with or without transportation, and supporting prospective customers through inbound programs and translation services. This role ensures smooth communication, efficient scheduling, and excellent customer service to maximize bookings and enhance the guest experience.
Essential Duties and Responsibilities
Accurately input all inbound reservations, with and without transportation.
Professionally answer and route inbound phone calls.
Maintain updated qualifications and assist OPCs (Outside Public Contacts) with changes.
Provide translation support for Portuguese- or Spanish-speaking prospective customers to facilitate tour bookings.
Communicate flow or qualification changes to OPCs at designated locations.
Handle inbound phone program inquiries and solicit prospective customers.
Provide accurate directions to all resort properties.
Check in and out outside solicitors at specified locations.
Monitor flows, coverage, and production during each shift; provide the Manager on Duty (MOD) with pertinent updates.
Conduct location verifications each shift to confirm staffing; notify Field Managers of “open” locations and maintain records for accurate assessment of penalties.
Package brochures for departmental Fun Packs distributed at hotel Guest Services locations.
Verify daily “no show” tours and contact guests to rebook, maximizing resort bookings.
Book room nights for Westgate Resorts properties, including Westgate Lakes, Westgate Towers, Westgate Villas, Westgate Park City, and Blue Tree Resorts.
Perform light clerical duties as assigned.
Job Requirements
To perform this role successfully, the Reservations Agent must be able to complete each essential duty with accuracy and professionalism. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Qualifications
Proficiency in word processing and spreadsheet applications.
Strong communication skills.
Self-starter with minimal need for supervision.
Ability to work collaboratively with others.
Highly organized and detail-oriented.
Accuracy-focused with the ability to meet deadlines.
Education & Experience
High school diploma or GED required.
One to three months of related experience and/or training preferred.
Equivalent combination of education and experience may be considered.
Additional Information
Additional Information
This job description outlines the primary responsibilities and qualifications for the Reservations Agent role. It is not intended to serve as an employment contract or to encompass all duties that may be assigned. Employees are expected to perform tasks as directed, regardless of job title or routine responsibilities.
Why Westgate?
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Wellness Programs
Fun, family culture
Employee Assistance Program (EAP)
Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Customer Sales Rep/BDC
Sales associate and customer service job in Orlando, FL
Don Mealey Sport Subaru, now in our new state-of-the-art facility, is looking for an Automotive Sales Rep/BDC who will play an active role in the sales and BDC department.
At Don Mealey Sport Subaru we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Don Mealey Sport Subaru is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Responsibilities:
Answer customer calls and establish a follow-up on sales appointments.
Respond quickly to the internet, phone and live chat inquires using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management.
Utilie CRM tracking system daily.
Qualifications:
At least 1+ previous role based on customer service experience.
Excellent teammate with collaborative attitude and eagerness to improve.
Prompt and courteous demeanor
Positive and hardworking personality.
Strong computer skills.
Clean driving record and valid driver s license.
Benefits:
Medical, Dental, Vision
Life Insurance
401K with company match
Supplemental Insurance
Paid Vacation
Paid Training
Company Holidays
Saturday Lunches
Employee discounts on Products and Services
Inside Sales Associate (T)
Sales associate and customer service job in Winter Park, FL
Description:
Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. PCI partners with colleges, universities, service organizations, social clubs, high schools, and other organizations to meaningfully engage their alumni and members. We build affinity, strengthen community, and create lasting relationships through accurate data collection, alumni and membership directories, Oral History publications, branded merchandise, and innovative fundraising programs.
Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don't just strengthen connections - we capture, curate, and preserve the world's stories.
Inside Sales Associates Job Description
We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance!
What you bring:
A love for sales and a positive, challenge-driven mindset.
Resilience, dedication to excellence, and a results-oriented approach.
Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners.
Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call.
Strong keyboarding, spelling, and attention to detail.
Your authentic self and personality - we're hiring you for YOU!
How we differ from other Contact Centers:
Our Culture! At PCI, we don't just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant's Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that's purpose-driven, as it is fun, we want to meet you!
Inside Sales Responsibilities:
Inbound and Outbound Calls:
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression.
Client Engagement:
Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability.
Sales Processes:
Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures.
Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection.
Close with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed.
Coaching and Training:
Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices.
Independent Sales Activities:
Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required.
Feedback Loop:
Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas.
Accountability and Attendance:
Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow.
Requirements:
Requirements for Inside Sales Associates
This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA.
Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred).
Minimum High School Degree or Equivalent.
Must complete a background check within 48 hours of receiving an offer.
Must complete a reference check (3 professional references needed).
Must have a quiet workspace: Free of disruptions for professional call handling.
Experience preferred in making high-volume sales calls.
Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Technical Requirements:
Must have hard-wired Internet Connection: We are unable to work off Wi-Fi.
Must have a Download speed above 10/Upload Speed above 5.
Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally.
Desktop Equipment provided: You must work off our equipment.
Physical Requirements:
Must be able to sit for long periods of time.
Inside Sales Associates Pay Rate and Schedule:
Rate of pay: $16 per hour + uncapped commission.
Average Associates earn $40K to $45K per year!
Top Performers earn $45K plus per year!
Must be able to work any 8-hour shift between 8 am CST and 8 pm CST.
Scheduled one-hour lunch and two 15-minute breaks daily.
Monday - Friday, offering full-time shifts only.
One to two Saturdays per quarter (about one to two Saturdays every three months).
Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more!
Additional Company Awards
Texas
Great Place to Work: (2 consecutive years)
Best Companies to Work for in Texas (6 consecutive years)
Top 100 Places to Work: Dallas Morning News (7 consecutive years)
Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years)
Top 100 Places to Work: San Antonio Express-News (2 consecutive years)
San Antonio Business Journal: Best Places to Work (3 consecutive years)
Virginia
Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years)
Virginia Business: Best Places to Work (3 consecutive years)
Arkansas
Arkansas Business: Best Places to Work (2 consecutive years)
National
Intl. Customer Management Institute (ICMI) - 2021
Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards
Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com
Learn more about PCI ****************************
PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check.
#ZR
***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***
Public Safety Command Center Operator (Varying Shifts)
Sales associate and customer service job in Orlando, FL
Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida.
This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary.
Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system.
Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms.
Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health.
Maintain equipment and alarm status and enter service tickets as appropriate.
Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts.
Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials.
Other duties as assigned.
Job Requirements
High School Diploma required.
Minimum of three (3) to six (6) months experience required.
Possesses and maintains Florida Class D Security license required.
Proficient in all computer and technology applications utilized by Public Safety Department.
Working knowledge of security policies, procedures and practices.
Able to work varying shift assignments including nights, weekends and holidays.
#LI-EP1
Auto-ApplyCustomer Service Representative! $19/hr
Sales associate and customer service job in Deltona, FL
Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Reservation Agent: Full Time / Part Time
Sales associate and customer service job in Orlando, FL
Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!
_NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG._
Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.
A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.
What does a Customer Service Reservation Agent do?
+ Assist our guest and travel agents with their vacation needs via inbound calls
+ Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
+ Answer inquiries pertaining to the resorts' amenities, services, and policies
+ Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc
Why Hospitality Solutions?
+ Monthly Recognition & Incentives for Top Performers
+ Health Benefits start on Day One (Full Time Agent)
+ Paid Training
+ 5 weeks PTO (Full Time Agent)
Job Requirements
Who are we are looking for?
+ 1+ years of related experience preferred
+ Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts)
+ HS Diploma/GED or equivalent required
+ Passion to provide a great customer experience
This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential!
We have opportunities available for part time and full time in Orlando, Florida
Reasonable Accommodation
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at ***************************
Affirmative Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW
Stay connected with Sabre Careers
Reservations Agent
Sales associate and customer service job in Orlando, FL
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Job Summary
The Reservations Agent is responsible for accurately processing inbound tour reservations, with or without transportation, and supporting prospective customers through inbound programs and translation services. This role ensures smooth communication, efficient scheduling, and excellent customer service to maximize bookings and enhance the guest experience.
Essential Duties and Responsibilities
* Accurately input all inbound reservations, with and without transportation.
* Professionally answer and route inbound phone calls.
* Maintain updated qualifications and assist OPCs (Outside Public Contacts) with changes.
* Provide translation support for Portuguese- or Spanish-speaking prospective customers to facilitate tour bookings.
* Communicate flow or qualification changes to OPCs at designated locations.
* Handle inbound phone program inquiries and solicit prospective customers.
* Provide accurate directions to all resort properties.
* Check in and out outside solicitors at specified locations.
* Monitor flows, coverage, and production during each shift; provide the Manager on Duty (MOD) with pertinent updates.
* Conduct location verifications each shift to confirm staffing; notify Field Managers of "open" locations and maintain records for accurate assessment of penalties.
* Package brochures for departmental Fun Packs distributed at hotel Guest Services locations.
* Verify daily "no show" tours and contact guests to rebook, maximizing resort bookings.
* Book room nights for Westgate Resorts properties, including Westgate Lakes, Westgate Towers, Westgate Villas, Westgate Park City, and Blue Tree Resorts.
* Perform light clerical duties as assigned.
Job Requirements
To perform this role successfully, the Reservations Agent must be able to complete each essential duty with accuracy and professionalism. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Qualifications
* Proficiency in word processing and spreadsheet applications.
* Strong communication skills.
* Self-starter with minimal need for supervision.
* Ability to work collaboratively with others.
* Highly organized and detail-oriented.
* Accuracy-focused with the ability to meet deadlines.
Education & Experience
* High school diploma or GED required.
* One to three months of related experience and/or training preferred.
* Equivalent combination of education and experience may be considered.
Additional Information
Additional Information
This job description outlines the primary responsibilities and qualifications for the Reservations Agent role. It is not intended to serve as an employment contract or to encompass all duties that may be assigned. Employees are expected to perform tasks as directed, regardless of job title or routine responsibilities.
Why Westgate?
* 401K with generous company match
* Get access to your pay as you need it with our Daily Pay benefit
* Wellness Programs
* Fun, family culture
* Employee Assistance Program (EAP)
* Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
* Advancement & development opportunities
* Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.