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Sales team leader representative vs sales support representative

The differences between sales team leader representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales team leader representative and a sales support representative. Additionally, a sales team leader representative has an average salary of $48,625, which is higher than the $38,310 average annual salary of a sales support representative.

The top three skills for a sales team leader representative include customer service, repeat business and inbound calls. The most important skills for a sales support representative are sales support, phone calls, and POS.

Sales team leader representative vs sales support representative overview

Sales Team Leader RepresentativeSales Support Representative
Yearly salary$48,625$38,310
Hourly rate$23.38$18.42
Growth rate4%4%
Number of jobs256,037319,292
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 55%
Average age4747
Years of experience44

Sales team leader representative vs sales support representative salary

Sales team leader representatives and sales support representatives have different pay scales, as shown below.

Sales Team Leader RepresentativeSales Support Representative
Average salary$48,625$38,310
Salary rangeBetween $32,000 And $72,000Between $30,000 And $48,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-NetApp
Best paying industry-Finance

Differences between sales team leader representative and sales support representative education

There are a few differences between a sales team leader representative and a sales support representative in terms of educational background:

Sales Team Leader RepresentativeSales Support Representative
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales team leader representative vs sales support representative demographics

Here are the differences between sales team leader representatives' and sales support representatives' demographics:

Sales Team Leader RepresentativeSales Support Representative
Average age4747
Gender ratioMale, 62.9% Female, 37.1%Male, 39.9% Female, 60.1%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales team leader representative and sales support representative duties and responsibilities

Sales team leader representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Provide merchandising assistance to customers by building displays, negotiating placement, replenishing permanent secondary displays and using POS materials effectively.
  • Communicate ongoing contact activity utilizing Salesforce.com.

Sales support representative example responsibilities.

  • Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
  • Facilitate the transition from AS400 to JDE operating system.
  • Utilize all programs, systems, and procedures of windows operating systems.
  • Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
  • Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
  • Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.
  • Show more

Sales team leader representative vs sales support representative skills

Common sales team leader representative skills
  • Customer Service, 25%
  • Repeat Business, 12%
  • Inbound Calls, 8%
  • Product Knowledge, 5%
  • Customer Satisfaction, 4%
  • Outbound Calls, 4%
Common sales support representative skills
  • Sales Support, 16%
  • Phone Calls, 10%
  • POS, 8%
  • Product Knowledge, 7%
  • Customer Complaints, 6%
  • Customer Inquiries, 6%