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Secretary vs administrative support

The differences between secretaries and administrative supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a secretary and an administrative support. Additionally, an administrative support has an average salary of $37,692, which is higher than the $36,442 average annual salary of a secretary.

The top three skills for a secretary include customer service, telephone calls and payroll. The most important skills for an administrative support are customer service, administrative tasks, and data entry.

Secretary vs administrative support overview

SecretaryAdministrative Support
Yearly salary$36,442$37,692
Hourly rate$17.52$18.12
Growth rate-8%-8%
Number of jobs69,315114,480
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 49%
Average age5050
Years of experience22

What does a secretary do?

Secretaries are employees who are responsible for many of the administrative needs of the office. They are usually assigned to executives or to a specific department. They manage schedules and appointments, often handling the calendar in the office. They are also responsible for keeping files organized, whether physical or digital copies. During office meetings, secretaries are in charge of documenting the minutes of the meeting and highlighting the action steps that need to be taken. They may also be assigned to check on concerned departments who need to present deliverables in the next office meeting.

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

Secretary vs administrative support salary

Secretaries and administrative supports have different pay scales, as shown below.

SecretaryAdministrative Support
Average salary$36,442$37,692
Salary rangeBetween $26,000 And $51,000Between $26,000 And $53,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaRhode Island
Best paying companyLewis Brisbois Bisgaard & SmithPacific Investment Management Company LLC
Best paying industryGovernmentTechnology

Differences between secretary and administrative support education

There are a few differences between a secretary and an administrative support in terms of educational background:

SecretaryAdministrative Support
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Secretary vs administrative support demographics

Here are the differences between secretaries' and administrative supports' demographics:

SecretaryAdministrative Support
Average age5050
Gender ratioMale, 10.1% Female, 89.9%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.5% Asian, 3.9% White, 65.7% American Indian and Alaska Native, 0.7%Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between secretary and administrative support duties and responsibilities

Secretary example responsibilities.

  • Manage and oversee all STO relate actions task to OSD impacting future and current operations in STO.
  • Manage financial bookkeeping efficiently for the company using QuickBooks.
  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Present information orally, using Microsoft PowerPoint to military officials on various office and personnel administrative functions.
  • Track progress monitoring for corrective reading and corrective math.
  • Copy and distribute medical records according to guidelines set by HIPPA
  • Show more

Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
  • Show more

Secretary vs administrative support skills

Common secretary skills
  • Customer Service, 15%
  • Telephone Calls, 11%
  • Payroll, 9%
  • Scheduling Appointments, 9%
  • Word Processing, 5%
  • Office Equipment, 5%
Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%

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