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Service assistant jobs in Cedar Falls, IA

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  • Dining Services, Retail Associate

    Wartburg College 4.0company rating

    Service assistant job in Waverly, IA

    WARTBURG COLLEGE Title of Position - Dining Services, Retail Associate Function of Position: Responsible to the Retail Supervisor for set up, preparing and serving food, cashiering, supervising student workers and ensuring quality customer service. Cleans and maintaining equipment and facilities and waits on customers. Principal Duties and Responsibilities: Prepare food using recipes and as instructed by supervisor. (40%) Perform cashier duties and serve customers. (19%) Set up, operate, and clean and sanitize food service equipment. (12%) Record usage, label, date, and receive and stock products in food serving areas, and storage areas. (12%) Train and direct student employees in all tasks. (11%) Maintain, organize, clean, and sanitize work areas. Wash dishes, pans, and all food preparation and serving areas. Ensure proper food safety and sanitation procedures are followed. (6%) Perform other related duties as assigned. Supervision: Definite objectives are set up for the employee by the supervisor, requiring the use of a wide range of procedures. General work tasks are assigned by the supervisor and determined by schedule. The employee works on own within guidelines and refers unusual cases to the supervisor. Minimum Qualifications: Requires excellent customer service skills, basic math skills, and 9 months effective experience. Position involves standing or walking all day, fine motor skills, and lifting and carrying up to 50 lbs. Application Procedure: Please upload the following by selecting the “Apply for this Position” below: 1) resume 2) a letter of interest including a statement regarding qualities within the context of the Wartburg College mission 3) contact information for three references. See **************** for further information about the college and the city of Waverly. Screening begins immediately and continues until position is filled.
    $25k-28k yearly est. 60d+ ago
  • Sleep Services Care Coordinator

    Vgm Group, Inc. 3.9company rating

    Service assistant job in Waterloo, IA

    VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. The care coordinator for sleep services will support in coordinating, monitoring and reporting on patient sleep therapy compliance. Primarily communicating via phone and email, the Sleep Services Care Coordinator will provide stellar customer service to our sleep therapy patients. Reporting Accountability: VP of Business Development Working Location: Waterloo, IA or surrounding areas with ability to be in office on main campus multiple days a week Work Hours Classification: Full-time, Monday-Friday Responsibilities/Duties of the Sleep Services Care Coordinator Answer calls from referral sources in a timely and professionally manner, and secure referral orders by telephone, fax, and electronic means in a call center environment Coordinate the delivery of medical equipment and other healthcare services, including contacting the patient, provider, or on-line tracking system to confirm items were delivered and/or services rendered Ensure patients receive a high standard of service delivery and care through a series of follow-up quality questions to ensure company quality standards are being met Document patient communication via an internal platform Communicate daily with patients regarding compliance with their equipment via phone, email, and text Obtain and send appropriate clinical documentation to equipment providers by fax or electronic means Communicate with supervisor, other team members, and external parties to keep all entities informed of patient status Collect and enter accurate and detailed patient information Understand, access, and enter patient compliance data through multiple manufacturer platforms Answer questions from patients, providers, and company staff Identify and resolve service issues and complaints Maintain up to date knowledge of company policy and procedures and regulatory, contractual, and accreditation requirements Available for after hours on-call coverage Follow strict confidentiality and HIPAA privacy and security guidelines Perform other duties as assigned Qualifications of the Sleep Services Care Coordinator Education/Experience: High school diploma/GED desired Equivalent professional experience preferred Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements' Skills and competencies: Customer service focused High degree of integrity and trust Ability to multitask and prioritize Possesses strong time management and organization skills Detailed oriented Works well under pressure and is punctual Flexible with the ability to routinely adapt to change Team player with excellent communication skills Physical Requirements: Working at a physical desk, moving about the office and facility as needed for work Operation of office machinery and equipment Visual abilities to include reading, distance vision, and peripheral vision This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $32k-42k yearly est. Auto-Apply 11d ago
  • Temporary - Dining Service Assistant

    University of Northern Iowa 4.1company rating

    Service assistant job in Cedar Falls, IA

    If you are a current University of Northern Iowa employee and would like to apply for this position, login to UNI Works and type "Find Jobs" in the search bar to view and apply for open positions. Job Description: Join the team making it happen! Serving up the #1 college food in Iowa, UNI Dining Services has temporary Dining Service Assistant positions open. Assists with basic food preparation tasks; cleans and maintains kitchen and dining room areas; washes and distributes dishes; and serves guests. These are intermittent call-in positions with varying work schedule based on need. Minimum Eligibility Requirements: Ability to read, write and follow instructions. Notice to Applicants: Hiring timelines vary based on staffing needs and position availability. Interviews are conducted on an as-needed basis to fill open roles. Iowa enjoys a lower cost of living than many other states. See how the Waterloo-Cedar Falls area compares by utilizing the cost of living calculator. Our overall compensation package is enhanced by excellent benefits for eligible non-temporary positions. To learn more about the vibrant Cedar Valley community, visit *************************** If you would like general assistance with the application process or an accommodation due to a disability, please contact Human Resource Services at ********************** or call **************. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or any other basis protected by federal and/or state law. Campus Security & Crime Statistics, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, information on crime statistics for recent years, Public Safety personnel and programs, building access, reporting crimes, safety suggestions, and policies, programs, and services regarding alcohol, drugs, and sexual abuse, is available in the UNI Annual Security and Fire Report. A paper copy is available from the Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Privacy Statement | Equal Opportunity and Non-Discrimination Statement | Federal EEO Rights | E-Verify | Policies and Procedures | Tobacco Free Campus
    $35k-43k yearly est. Auto-Apply 6d ago
  • Environmental Services Assistant - Housekeeping

    Accura Healthcare

    Service assistant job in Shell Rock, IA

    Shell Rock Senior Living is seeking an Environmental Services Assistant to join our team in housekeeping. If you embrace a compassionate, patient, and friendly nature we would welcome the opportunity to work with you! ABOUT OUR COMMUNITY: Shell Rock Senior Living is a campus community featuring a 44-bed Skilled Nursing Facility (SNF) and The Meadows of Shell Rock, a 30-apartment Assisted Living (AL) located in Shell Rock, IA. As an Accura HealthCare Community, we embrace a unique, upside-down philosophy that places residents, patients, and direct care employees at the very top of the organizational chart. That includes you! We take pride in providing quality, person-centered care, in addition to fostering an environment that team members want to be a part of. If you desire an organization that creates an environment that allows both our residents and team members to thrive, consider Accura HealthCare and join us in being partners in care, family for life. ABOUT ACCURA HEALTHCARE: Accura HealthCare is a Midwest-based healthcare company that manages and operates over 30 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, "to care for others," while advancing our mission "to be partners in care, family for life." OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness. Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence. JOB SUMMARY: As an Environmental Services Assistant working in housekeeping, you will perform day-to-day housekeeping of common areas and resident rooms and ensure work areas are clean and equipped with all the tools to make our community shine. QUALIFICATIONS: * Knowledge of or ability to learn position procedures, techniques, and equipment. * Able to relate professionally, positively, and cooperatively with residents, residents' families, and employees. * Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation. This organization is an Equal Opportunity Employer and leading post-acute healthcare provider.
    $25k-35k yearly est. 16d ago
  • Sleep Services Care Coordinator

    VGM Insurance 3.8company rating

    Service assistant job in Waterloo, IA

    VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. The care coordinator for sleep services will support in coordinating, monitoring and reporting on patient sleep therapy compliance. Primarily communicating via phone and email, the Sleep Services Care Coordinator will provide stellar customer service to our sleep therapy patients. Reporting Accountability: VP of Business Development Working Location: Waterloo, IA or surrounding areas with ability to be in office on main campus multiple days a week Work Hours Classification: Full-time, Monday-Friday Responsibilities/Duties of the Sleep Services Care Coordinator * Answer calls from referral sources in a timely and professionally manner, and secure referral orders by telephone, fax, and electronic means in a call center environment * Coordinate the delivery of medical equipment and other healthcare services, including contacting the patient, provider, or on-line tracking system to confirm items were delivered and/or services rendered * Ensure patients receive a high standard of service delivery and care through a series of follow-up quality questions to ensure company quality standards are being met * Document patient communication via an internal platform * Communicate daily with patients regarding compliance with their equipment via phone, email, and text * Obtain and send appropriate clinical documentation to equipment providers by fax or electronic means * Communicate with supervisor, other team members, and external parties to keep all entities informed of patient status * Collect and enter accurate and detailed patient information * Understand, access, and enter patient compliance data through multiple manufacturer platforms * Answer questions from patients, providers, and company staff * Identify and resolve service issues and complaints * Maintain up to date knowledge of company policy and procedures and regulatory, contractual, and accreditation requirements * Available for after hours on-call coverage * Follow strict confidentiality and HIPAA privacy and security guidelines * Perform other duties as assigned Qualifications of the Sleep Services Care Coordinator Education/Experience: * High school diploma/GED desired * Equivalent professional experience preferred * Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements' Skills and competencies: * Customer service focused * High degree of integrity and trust * Ability to multitask and prioritize * Possesses strong time management and organization skills * Detailed oriented * Works well under pressure and is punctual * Flexible with the ability to routinely adapt to change * Team player with excellent communication skills Physical Requirements: * Working at a physical desk, moving about the office and facility as needed for work * Operation of office machinery and equipment * Visual abilities to include reading, distance vision, and peripheral vision This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $35k-50k yearly est. 5d ago
  • Sleep Services Care Coordinator

    Forbin

    Service assistant job in Waterloo, IA

    VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. The care coordinator for sleep services will support in coordinating, monitoring and reporting on patient sleep therapy compliance. Primarily communicating via phone and email, the Sleep Services Care Coordinator will provide stellar customer service to our sleep therapy patients. Reporting Accountability: VP of Business Development Working Location: Waterloo, IA or surrounding areas with ability to be in office on main campus multiple days a week Work Hours Classification: Full-time, Monday-Friday Responsibilities/Duties of the Sleep Services Care Coordinator Answer calls from referral sources in a timely and professionally manner, and secure referral orders by telephone, fax, and electronic means in a call center environment Coordinate the delivery of medical equipment and other healthcare services, including contacting the patient, provider, or on-line tracking system to confirm items were delivered and/or services rendered Ensure patients receive a high standard of service delivery and care through a series of follow-up quality questions to ensure company quality standards are being met Document patient communication via an internal platform Communicate daily with patients regarding compliance with their equipment via phone, email, and text Obtain and send appropriate clinical documentation to equipment providers by fax or electronic means Communicate with supervisor, other team members, and external parties to keep all entities informed of patient status Collect and enter accurate and detailed patient information Understand, access, and enter patient compliance data through multiple manufacturer platforms Answer questions from patients, providers, and company staff Identify and resolve service issues and complaints Maintain up to date knowledge of company policy and procedures and regulatory, contractual, and accreditation requirements Available for after hours on-call coverage Follow strict confidentiality and HIPAA privacy and security guidelines Perform other duties as assigned Qualifications of the Sleep Services Care Coordinator Education/Experience: High school diploma/GED desired Equivalent professional experience preferred Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements' Skills and competencies: Customer service focused High degree of integrity and trust Ability to multitask and prioritize Possesses strong time management and organization skills Detailed oriented Works well under pressure and is punctual Flexible with the ability to routinely adapt to change Team player with excellent communication skills Physical Requirements: Working at a physical desk, moving about the office and facility as needed for work Operation of office machinery and equipment Visual abilities to include reading, distance vision, and peripheral vision This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $35k-51k yearly est. Auto-Apply 11d ago
  • LTSS Service Coordinator - Eastern Iowa

    Carebridge 3.8company rating

    Service assistant job in Waterloo, IA

    LTSS Service Coordinator Location: Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. * Wapello * Tama * Marshall * Franklin * Hardin * Jasper * Marion * Lucas * Wayne * Fayette * Black Hawk Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements. How you will make an Impact: * Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs. * Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. * Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. * At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. * Identifies members that would benefit from an alternative level of service or other waiver programs. * May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. * Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. * Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). * Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. * Travels to worksite and other locations as necessary. Minimum Requirements: * Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background. * Specific education, years, and type of experience may be required based upon state law and contract requirements. Preferred Skills, Capabilities and Experiences: * BA/BS degree field of study in health care related field preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $35k-48k yearly est. Auto-Apply 60d+ ago
  • Educational Services Coordinator

    Emerson 4.5company rating

    Service assistant job in Marshalltown, IA

    If you are a motivated, detail oriented individual looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in Marshalltown, IA location, you will support all daily operational functions of Education Services while ensuring high levels of customer and collaborator satisfaction. Primary responsibilities include scheduling, coordination of demonstration details, equipment logistics, quotations to invoice, and student gifts. In This Role, Your Responsibilities Will Be: Coordinate with other departments, Impact Partners, Lifecycle Services and customers for initial training inquiries Quote, schedule and track factory, local or onsite schools Release class session order hold and create sales orders/invoices using Oracle and MyTraining Determines if a given class offering will proceed based on minimum enrollments, PO receipt, a confirmed instructor, equipment, and facilities requirements are met Order catering, snacks, and schedule banquets for factory schools Schedule tours, social events and submit security forms Coordinate all factory classroom assignments and setup Pack and ship class support materials (instructor cases, laptops, and student materials) to support local and onsite schools Submit print orders for student guides, selecting best source for cost and lead time Track all equipment loans and returns to other Emerson departments and partners Sets own priorities to enhance student experience Produce regular quote/enrollment/order activity reports, confirm class scheduling, and timely follow-up on quote and scheduling activity Who You Are: You understand the importance and interdependence of internal customer relationships. You deal comfortably with the uncertainty of change. You engage in collaborative planning. You balance planning with actions. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You identify and create the processes necessary to get work done. You become an early adopter. For This Role, You Will Need: Associate's degree or Equivalent Experience Ability to efficiently and accurately enter data in a timely manner Comfortability working within business system processes platforms Legal authorization to work in the United States Preferred Qualifications That Set You Apart: Associate's degree in a Technical Field or Business Subject Area Experience with Oracle Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Learn more about our Culture & Values!
    $33k-48k yearly est. Auto-Apply 60d+ ago
  • LTSS Service Coordinator-Western Iowa

    Elevance Health

    Service assistant job in Marshalltown, IA

    LTSS Service Coordinator Location: Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. * Scott * Polk * Ida * Cherokee * Pottawattamie * Story * Adair * Woodbury * Webster * Emmett * Winnebago * Harrison * Shelby * Caroll * Crawford * O'Brien * Plymouth * Marion * Adams * Taylor * Mills * Washington * Dickinson * Clay Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements. How you will make an Impact: * Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs. * Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. * Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. * At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. * Identifies members that would benefit from an alternative level of service or other waiver programs. * May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. * Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. * Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). * Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. * Travels to worksite and other locations as necessary. Minimum Requirements: * Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background. * Specific education, years, and type of experience may be required based upon state law and contract requirements. Preferred Skills, Capabilities and Experiences: * BA/BS degree field of study in health care related field preferred. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Medical Ops & Support (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $35k-51k yearly est. 47d ago
  • Dining Services Assistant - Part-Time

    Accura Healthcare of New Hampton

    Service assistant job in New Hampton, IA

    Accura HealthCare of New Hampton is seeking a Dining Services Assistant to join our dining services team. Dining Services Assistants are highly valued team members who bring a friendly demeanor to the daily lives of our residents. JOB HIGHLIGHTS: Part time, afternoon shift 4pm-8pm Starting at $15 and increases based on experience ABOUT OUR COMMUNITY: Accura HealthCare of New Hampton is a 70-bed Skilled Nursing Facility (SNF) located in New Hampton, IA.We embrace a unique, upside-down philosophy that places residents, patients, and direct care employees at the very top of the organizational chart. That includes you! We take pride in providing quality, person-centered care, in addition to fostering an environment that team members want to be a part of. If you desire an organization that creates an environment that allows both our residents and team members to thrive, consider Accura HealthCare and join us in being partners in care, family for life. ABOUT ACCURA HEALTHCARE: Accura HealthCare is a Midwest-based healthcare company that manages and operates over 30 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, “to care for others,” while advancing our mission “to be partners in care, family for life.” OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness. Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence. JOB SUMMARY: The Dining Services Assistant assists with the preparation and serving of thoughtfully presented meals to our residents. You will work as part of a team to maintain proper sanitation protocols, follow guidelines of resident meal plans, all while communicating positively with team members and residents. QUALIFICATIONS: Ability to read and understand directions. Able to interact professionally, positively, and cooperatively with residents, residents' families, and employees. Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation. BENEFITS: Paid Time Off (PTO) & Paid Holidays* Medical, Dental, & Vision Benefits* Flexible Spending Account* Employer Paid Life & AD&D* Supplemental Benefits* Employee Assistance Program 401(k) *These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status. This organization is an Equal Opportunity Employer and leading post-acute healthcare provider.
    $25k-35k yearly est. 19d ago
  • CQI Service Coordinator

    Lutheran Services In Iowa 3.4company rating

    Service assistant job in Waterloo, IA

    If you're looking for a way to make a positive change in your community, LSI is looking for you. Join our team today! LSI currently seeks a full-time CQI Service Coordinator to support services statewide. Some travel will be required. What We Do As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children and families for more than 150 years. Our support department teams - Human Resources, Marketing, IT, Philanthropy and Church Relations, Finance, Payroll, Benefits, Facilities, Service Quality, and Site Management- use their expertise to ensure our direct care staff have the tools and resources they need to provide high-quality care to the Iowans we are privileged to serve. You can join us on our mission to provide hope and healing to Iowa families. What You'll Do The Service Coordinator works as part of the CQI (Continuous Quality Improvement) team to evaluate program and service documentation and their adherence to rules, regulations, and standards of best practice. Consult and serve as a resource to employees and leadership staff on quality assurance related challenges. Educate staff on application of best practice standards of service delivery. Responsible for data management. Provides oversight of quality assurance, risk management, and CQI processes. This position will require attention to detail and the ability to understand rules, regulations, and best practices and assist programs in implementing them. The best candidate will also have a high level of technical skills and ability to learn data systems, pull and analyze data, and develop and implement action plans for continued improvement. What You'll Need Required: Bachelor's degree in human service or health care field with a minimum of five years related experience. Preferred: Master's degree in Human Services. Required: Bachelor's degree in human service or health care field with a minimum of five years related experience. Preferred: Three years of supervisory experience; familiarity with how the state of Iowa regulates programs/services offered by LSI. Supervisory experience is preferred. This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check. How We'll Support You On top of joining the best team around, you can also receive: - A competitive salary - Comprehensive benefits - A flexible work schedule - A 401(k) - Generous paid time off - Health, dental, life, and vision insurance - Career-building opportunities - Special Team LSI perks like gym discounts, pet insurance, and cell phone discounts through Verizon Why You'll Love Working Here "This organization is full of amazing people that are absolute joys to work with. While we come from a wide range of careers and experience, we get to be part of a team that cares about everyone we work with." - Logan, LSI HR Coordinator Ready to get started? Apply today! Who We Are LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment to diversity, equity and inclusion at ****************************** This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.
    $33k-45k yearly est. 59d ago
  • Patient Service Representative

    Zoll Lifevest

    Service assistant job in Waterloo, IA

    Job Description Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR fx Q1N03BHq
    $30k-35k yearly est. 5d ago
  • Plant Services Work Study

    Iowa Valley Community College District 3.4company rating

    Service assistant job in Marshalltown, IA

    Job Title: Plant Services Work Study Department: Plant Services Job Classification: Student, non-exempt, hourly timesheet Rate of Pay: $9.00/hour Openings: 2 Summary: The purpose of this position is to assist in keeping buildings and grounds clean, sanitary and operational for use by students and staff. The length of employment is routinely the academic year (fall and spring terms); however, some work may be performed during the summer as needed. Job Duties: * Performs various building cleaning and sanitizing tasks including vacuuming, dusting, and mopping * Provides basic general maintenance services including light bulbs, batteries and light repairs * Assists with grounds upkeep including mowing, trimming, weeding and tending landscaping * Assembles and disassembles building classrooms and general use spaces for special functions * Provides general office assistance in organizing and filing Abilities: Work independently as well as be a team player; exhibit excellent customer service skills; ability to work in an environment of shifting priorities, frequent interruptions and fast pace; ability to interact with fellow students, staff and general public while completing assigned tasks. Education and Experience: HS Diploma or equivalent It is the policy of the Iowa Valley Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President of Administration, serving as the District Equity Officer, 3702 S. Center Street, Marshalltown, IA 50158, ************, *******************, or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: ************** Facsimile: **************, TDD ************ Email: ******************.
    $9 hourly Easy Apply 60d+ ago
  • Service Coordinator - Immigrant and Refugee Community Services

    Lutheran Services 4.4company rating

    Service assistant job in Waterloo, IA

    Are you looking to make a positive impact in your community? Lutheran Services in Iowa (LSI) seeks a Service Coordinator to lead the Waterloo office of LSI's Immigrant and Refugee Community Services. Services include resettlement and other empowerment and integration programs for refugee and immigrant populations in the Cedar Valley. What You'll Do The Service Coordinator will be responsible for providing successful development, operations and management of case management and self-sufficiency programs provided by LSI's Immigrant and Refugee Community Services within the service area. The Coordinator serves as a liaison with partnering organizations, ethnic communities and other community organizations. Hire, train and supervise program staff, ensure compliance with contracts and adjust programming to meet the needs of the changing refugee and immigrant population. Service provision oversight and support may occur during normal business hours, after hours, or on weekends. What You'll Need Required: Bachelor's degree in human services or related field, plus a minimum of 3 years of related human services experience, with 1 of those years being supervisory experience. Qualifying related experience may include human services, immigrant or refugee services and/or mental health services. Preferred: Master's degree in Social Work or related human services field, plus 3-5 years of related human services experience. Additional language skills to meet the needs of the clients is preferred but not required. How We'll Support You On top of joining the best team around, you can also receive: * A competitive salary * A 401(k) with employer match * Generous paid time off * A flexible work schedule * Comprehensive benefits, including health, dental, life, and vision insurance * Career-building opportunities * Special Team LSI perks like gym discounts, pet insurance, and cell phone discounts through Verizon * As a non-profit employer, many LSI employees also qualify for student loan forgiveness programs. It's their life. It's your career. Make a difference in both at LSI!
    $34k-41k yearly est. 30d ago
  • Office Assistant

    Mylsb

    Service assistant job in Waterloo, IA

    The Office Assistant provides general office support with a variety of reception and administrative activities for a specified location. This role is responsible for creating a welcoming environment for visitors, supporting internal departments, and ensuring smooth day-to-day operations. Duties and Responsibilities Greet and acknowledge all visitors to the location. Provide general office support with a variety of administrative activities for all departments at the assigned location. Support the call center as needed to answer incoming phone calls, determine purpose of calls, and forward to the appropriate area. Assist with administrative functions including receiving and sorting mail, coordinating schedules, ordering office supplies, and handling communication in a confidential manner. Coordinate meeting room reservations and follow up on facility needs. Assist with photocopying, scanning, filing, and other administrative tasks as assigned. Manage ordering and inventory of office supplies. Assist with shareholder communications and documentation. Coordinate office and event logistics including setup and supplies. Assist in planning and organizing meetings and events. Aid in facility management and coordination of maintenance requests. Coordinate travel arrangements for the CEO, Executive Management Team (EMT), Board of Directors (BOD), and remote employees. Support expense reimbursement processes. Assist EMT with invoice submission to AP. Support various administrative tasks across departments. Represent Lincoln Savings Bank in a positive light in all professional duties, including participation in civic, community, and networking events. Perform other duties and responsibilities as defined by Management. Knowledge, Skills and Abilities Required One year of administrative or customer service experience. Excellent phone etiquette and verbal communication skills. Ability to work with minimal supervision. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat. Strong multitasking and organizational skills.
    $24k-33k yearly est. Auto-Apply 23d ago
  • Office Assistant

    Lincoln Savings Bank 4.0company rating

    Service assistant job in Waterloo, IA

    The Office Assistant provides general office support with a variety of reception and administrative activities for a specified location. This role is responsible for creating a welcoming environment for visitors, supporting internal departments, and ensuring smooth day-to-day operations. Duties and Responsibilities Greet and acknowledge all visitors to the location. Provide general office support with a variety of administrative activities for all departments at the assigned location. Support the call center as needed to answer incoming phone calls, determine purpose of calls, and forward to the appropriate area. Assist with administrative functions including receiving and sorting mail, coordinating schedules, ordering office supplies, and handling communication in a confidential manner. Coordinate meeting room reservations and follow up on facility needs. Assist with photocopying, scanning, filing, and other administrative tasks as assigned. Manage ordering and inventory of office supplies. Assist with shareholder communications and documentation. Coordinate office and event logistics including setup and supplies. Assist in planning and organizing meetings and events. Aid in facility management and coordination of maintenance requests. Coordinate travel arrangements for the CEO, Executive Management Team (EMT), Board of Directors (BOD), and remote employees. Support expense reimbursement processes. Assist EMT with invoice submission to AP. Support various administrative tasks across departments. Represent Lincoln Savings Bank in a positive light in all professional duties, including participation in civic, community, and networking events. Perform other duties and responsibilities as defined by Management. Knowledge, Skills and Abilities Required One year of administrative or customer service experience. Excellent phone etiquette and verbal communication skills. Ability to work with minimal supervision. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat. Strong multitasking and organizational skills.
    $29k-34k yearly est. Auto-Apply 23d ago
  • Dining Services Assistant - Part-Time

    Accura Healthcare

    Service assistant job in New Hampton, IA

    Accura HealthCare of New Hampton is seeking a Dining Services Assistant to join our dining services team. Dining Services Assistants are highly valued team members who bring a friendly demeanor to the daily lives of our residents. JOB HIGHLIGHTS: * Part time, afternoon shift * 4pm-8pm * Starting at $15 and increases based on experience ABOUT OUR COMMUNITY: Accura HealthCare of New Hampton is a 70-bed Skilled Nursing Facility (SNF) located in New Hampton, IA.We embrace a unique, upside-down philosophy that places residents, patients, and direct care employees at the very top of the organizational chart. That includes you! We take pride in providing quality, person-centered care, in addition to fostering an environment that team members want to be a part of. If you desire an organization that creates an environment that allows both our residents and team members to thrive, consider Accura HealthCare and join us in being partners in care, family for life. ABOUT ACCURA HEALTHCARE: Accura HealthCare is a Midwest-based healthcare company that manages and operates over 30 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, "to care for others," while advancing our mission "to be partners in care, family for life." OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness. Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence. JOB SUMMARY: The Dining Services Assistant assists with the preparation and serving of thoughtfully presented meals to our residents. You will work as part of a team to maintain proper sanitation protocols, follow guidelines of resident meal plans, all while communicating positively with team members and residents. QUALIFICATIONS: * Ability to read and understand directions. * Able to interact professionally, positively, and cooperatively with residents, residents' families, and employees. * Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation. BENEFITS: * Paid Time Off (PTO) & Paid Holidays* * Medical, Dental, & Vision Benefits* * Flexible Spending Account* * Employer Paid Life & AD&D* * Supplemental Benefits* * Employee Assistance Program * 401(k) * These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status. This organization is an Equal Opportunity Employer and leading post-acute healthcare provider.
    $25k-35k yearly est. 20d ago
  • Patient Service Representative

    Zoll Lifevest

    Service assistant job in Waterloo, IA

    Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Service Coordinator - Immigrant and Refugee Community Services

    Lutheran Services In Iowa 3.4company rating

    Service assistant job in Waterloo, IA

    Job Description Are you looking to make a positive impact in your community? Lutheran Services in Iowa (LSI) seeks a Service Coordinator to lead the Waterloo office of LSI's Immigrant and Refugee Community Services. Services include resettlement and other empowerment and integration programs for refugee and immigrant populations in the Cedar Valley. What You'll Do The Service Coordinator will be responsible for providing successful development, operations and management of case management and self-sufficiency programs provided by LSI's Immigrant and Refugee Community Services within the service area. The Coordinator serves as a liaison with partnering organizations, ethnic communities and other community organizations. Hire, train and supervise program staff, ensure compliance with contracts and adjust programming to meet the needs of the changing refugee and immigrant population. Service provision oversight and support may occur during normal business hours, after hours, or on weekends. What You'll Need Required: Bachelor's degree in human services or related field, plus a minimum of 3 years of related human services experience, with 1 of those years being supervisory experience. Qualifying related experience may include human services, immigrant or refugee services and/or mental health services. Preferred: Master's degree in Social Work or related human services field, plus 3-5 years of related human services experience. Additional language skills to meet the needs of the clients is preferred but not required. How We'll Support YouOn top of joining the best team around, you can also receive: - A competitive salary- A 401(k) with employer match - Generous paid time off- A flexible work schedule- Comprehensive benefits, including health, dental, life, and vision insurance- Career-building opportunities- Special Team LSI perks like gym discounts, pet insurance, and cell phone discounts through Verizon- As a non-profit employer, many LSI employees also qualify for student loan forgiveness programs. It's their life. It's your career. Make a difference in both at LSI!
    $33k-43k yearly est. 29d ago
  • LTSS Service Coordinator-Western Iowa

    Elevance Health

    Service assistant job in Vinton, IA

    LTSS Service Coordinator Location: Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. * Scott * Polk * Ida * Cherokee * Pottawattamie * Story * Adair * Woodbury * Webster * Emmett * Winnebago * Harrison * Shelby * Caroll * Crawford * Monona * O'Brien * Plymouth * Marion * Adams * Taylor * Mills * Washington Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements. How you will make an Impact: * Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs. * Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. * Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. * At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. * Identifies members that would benefit from an alternative level of service or other waiver programs. * May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. * Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. * Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). * Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. * Travels to worksite and other locations as necessary. Minimum Requirements: * Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background. * Specific education, years, and type of experience may be required based upon state law and contract requirements. Preferred Skills, Capabilities and Experiences: * BA/BS degree field of study in health care related field preferred. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Medical Ops & Support (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $35k-51k yearly est. 19d ago

Learn more about service assistant jobs

How much does a service assistant earn in Cedar Falls, IA?

The average service assistant in Cedar Falls, IA earns between $21,000 and $40,000 annually. This compares to the national average service assistant range of $23,000 to $43,000.

Average service assistant salary in Cedar Falls, IA

$29,000

What are the biggest employers of Service Assistants in Cedar Falls, IA?

The biggest employers of Service Assistants in Cedar Falls, IA are:
  1. University of Northern Colorado
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