Service assistant jobs in Muncie, IN

Goodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices. Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling. To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential. Job Duties Detailed maintenance of accurate incoming referral documentation. Review incoming faxes for completeness and file appropriately according to content Application of knowledge and judgement based on urgency Obtain missing items from referral source (physician office, patient, etc.) Manage and track incomplete faxes on a daily basis Problem solving skills Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients. Schedule new patient appointments Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request Obtain patient information and register in electronic health record (NextGen) Inform the patient of items or information needed for the visit Generate and send the required paperwork to the patient before the visit Notify referral source of appointment scheduled Answer non-medical questions as needed Monitor new patient medical records. File records based on the appointment date, provider, and location. Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling. Perform other related duties as assigned or requested. Knowledge, Skills, and Abilities Required Dedication to excellent customer service. Exceptional attention to detail. Alignment with HIPAA regulations. Respect for organizational policies, procedures, systems, and objectives. Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers, and patients. Ability to drive efficiency and accuracy. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system. Educational and Experience Required Education : High school diploma or equivalent Preferred Experience: 1-3 years medical office or hospital experience Physical Demands Able to sit for an extended period of time in focused work. Long periods of telephone and computer work.

DO WHAT YOU LOVE, LOVE WHAT YOU DO Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher Who We Are: Do What You Love - Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. Responsibilities: Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors Demonstrate a strong understanding that the salon/spa industry is “high touch” and requires strong interpersonal skills and attention to the needs of others Focus continually on hospitality, guest care, and service excellence by welcoming guests and students and treating them with care and respect Perform Aveda rituals for guests as they are waiting for appointments including offering tea or water and hand and arm rituals Walk the clinic floor to update service times on an ipad, offer guests tea or water as you notice they do not have any and offer to pre-book next service Complete the Aveda retail service cycle for every guest Check guests in and out for appointments, ensuring that their contact information is correct, the appointment is booked appropriately with the necessary notes, and that the guest is rebooked accordingly Assist the Support Center by answering inbound calls from guests as necessary Effectively utilize and maintain the guest database and student books, ensuring that guest profiles are up-to-date and appointments are booked correctly Identify and work collaboratively to resolve student and guest challenges and/or requests in an efficient and timely manner Serve as a role model to students by presenting and reinforcing a professional appearance and behavior at all times Help maintain a cohesive, cooperative work environment through team building and motivation Effectively educate students, guests, and fellow team members about policies, products, services, promotions, and launches Actively participate in training programs for sales skills, product knowledge, and customer service Partner with the Guest Care team and leadership to set personal, team, and Institute objectives and goals in sales, pre-booking, re-booking, and retention Create a sense of urgency in task completion and achieving goals by motivating self and others to accomplish objectives effectively Interface effectively and collaborate with peers and leadership to successfully meeting scheduling needs Ensure there is always sufficient product inventory by assisting in regular physical inventory counts as required, assisting with the receipt, transfer, and shipment of product in an accurate and timely manner, and by communicating inventory opportunities, challenges, and incidents to leadership immediately Ensure that all waste materials are recycled in the proper fashion as dictated by local laws and Company guidelines Follow all Company guidelines and policies to properly open and close the retail area Follow all guidelines as set forth in the Cash Management Policy and ensure fiscal responsibility in the retail area by limiting expenditures and maintaining and achieving personal and Company sales goals Maintain all safety, security, and technological standards and identify and communicate potential problems, issues, and challenges to leadership immediately Ensure laundry is always done and that we have clean towels and linens available for student use Participate in and assist with Aveda and Nurtur corporate events including career fairs, marketing events, Earth Month, Beauty for a Cure, etc. Perform duties as assigned and/or required to meet business needs Abide by all other Nurtur policies and procedures as outlined in the Team Member Handbook and Code of Conduct Requirements: High school diploma or GED equivalent, Bachelor's degree a plus Minimum of 2 years' continuous retail, customer service, restaurant, or hospitality experience required; experience in the cosmetology industry highly preferred Valid state-issued Cosmetologist or Esthetician license preferred but not required Exhibit self-direction, initiative, resourcefulness, and follow-through with the ability to work at a fast pace and handle multiple tasks and projects at the same time Excellent interpersonal, communication, and presentation skills Demonstrate professionalism and confidentiality in manner, dress, and conduct Computer proficiency in Microsoft Word and Excel Ability to set and achieve goals, implement decisions, and work under strict deadlines Ability to work a flexible schedule, including evenings and weekends as needed Strong commitment to customer service excellence and to the Company's mission and vision Physical Demands and Work Environment: Walk, stand up, and/or sit for up to eight (8) hours per day Use hands to handle objects and reach with hands and arms Walk, sit, stand, balance, stoop, speak, and hear See a computer screen and read paper and electronic documents Occasionally lift and/or move objects up to 30 pounds Tolerate a minimal to moderate noise level typical of a school setting Perks and Benefits: Health Insurance 401k Matching Dental/Vision/Life PTO Employee Discount - 50% Professional Development Budget Growth Opportunities Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer : Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If this is the Culture you believe in, then this is the place for you!! Apply Today!

Job DescriptionAs a Project Services Associate you will be responsible for providing services in one of the following areas: Disinfection Services application of disinfectant to walls, horizontal surfaces, doors, knobs, floors and all high touch objects such as phones and even keyboards. The employee will be fully trained and provided the required PPE for disinfection. Carpet Cleaning Window Washing Power Washing Other specialized cleaning services Location: Indianapolis Area Work Scheduled: Schedule will vary based on work being performed. Oftentimes, office buildings must be empty to complete work & may be done outside of normal business hours. There may be times that work is performed on the weekend. Travel: During Summertime there may be times where you are asked to travel, potentially overnight, for specific projects. In our efforts to exhibit a high level of service excellence we must maintain a professional level. Below is a brief listing of these standards, which must be maintained. Basic Standards (not all inclusive): Responsible for being at work every scheduled day, on time and in uniform Follow all instructions for entering customer building Willingness to learn & train on various products and solutions Performs all tasks as trained for the proper use and application of products and proper use of PPE Provide outstanding customer service at all times Available for work schedules and/or assignments at the request of the customer Effectively interact and converse with customers and company personnel Resolve customer complaints independently or with the aid of a supervisor Clean and maintain cleaning tools at the end of each day Use mechanical aptitude to utilize various pieces of equipment Troubleshoot issues with equipment and provide recommendations Contribute to team effort by accomplishing related results as needed Any other duties that may be assigned by the supervisor Physical Demands: Ability to lift, push and pull at least 25 pounds. Ability to stand, walk, and climb stairs for extended periods of time. Ability bend, reach, stoop, squat and lift frequently throughout a shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. Culture We pride ourselves on being easy to work with because it's just more fun that way! The work we do can be dirty; therefore, we have added a washer/dryer at the office so there is always clean uniforms around :) We have a kitchenette where we stock the teams favorite drinks & snacks. We do work outside where it's hot...the leaders have coolers that they stock w/ water when the team is in the field. Above all we realize the work we do is important and we try to figure out how to have fun while doing it! We look to our associates to provide solutions to problems, work independently as well as in a team environment & we love hearing suggestions on how to improve. Responsibilities The projects vary and with each project the responsibilities will change, but the overarching standards are listed below... Basic Standards (not all inclusive): Responsible for being at work every scheduled day, on time and in uniform Follow all instructions for entering customer building Willingness to learn & train on various products and solutions Performs all tasks as trained for the proper use and application of products and proper use of PPE Provide outstanding customer service at all times Available for work schedules and/or assignments at the request of the customer Effectively interact and converse with customers and company personnel Resolve customer complaints independently or with the aid of a supervisor Clean and maintain cleaning tools at the end of each day Use mechanical aptitude to utilize various pieces of equipment Troubleshoot issues with equipment and provide recommendations Contribute to team effort by accomplishing related results as needed Any other duties that may be assigned by the supervisor Requirements At least 18 years old Authorized to work in the US without sponsorship Lift up to 25 pounds Stay on your feet for 12 hour shifts Flexible hours - nights/weekends Equal Opportunity Employer Newpoint Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Requisition #ckpzicwkw0lk20hprwuyzrqwt

BGIS is currently seeking a Facility Services Coordinator (Part-Time) to join the team in Indianapolis, IN. (Onsite) BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. Facility Technical knowledge Meet and greet clients and visitors Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system. Assist the internal site management team acting as the conduit for client requests as well as other requests as required Assist with visitor/contractor escorts and instructing and supervising as required. Manage the collection and distribution of internal and external mail & courier deliveries. Manage the delivery of consumables throughout the refresh areas. Support in the provision of building access cards to staff and contractors. Supporting in meeting room requirements (ex. room reconfigurations & catering provisions). Administration duties as required. Invoicing receipting and reconciliation. Data entry & records management. Work Order management. Maintain distribution lists. Other duties include: Backup for receptionist during lunch and PTO Submit and monitor work orders with landlord Process Fedex packages Submit and monitor workorders for Lab building Preform 1 tier support for printer and plotter issues Perform scheduled PM checks of First Aid Kits, AED's and Fire Extinguishers Experience/Qualifications: HSE policies and procedures are met and maintained by all stakeholders. Strong demonstrated experience working in a Customer Service Center environment Demonstrated understanding of customer service principles Demonstrated experience working with internal and external stakeholders at varying levels of an organization Strong demonstrated professional telephone manner -listening, questioning, empathy, clear client outcome and professionalism Demonstrated attention for detail and grammar Proficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access; Good key board skills, speed and accuracy Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities. Visit us online at ******************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-JV1

The Loan Servicing Assistant is responsible for managing a variety of duties necessary for the servicing of SBA Guaranteed Loans. Responsible for providing quality customer service after loans have closed and funded through payoff. The Loan Servicing Associate will respond to inquiries and/or initiate contact with clients and third parties (insurance agents, etc.). The Loan Servicing Associate will work with the SBA Loan Servicing Manager closely as it relates to working with clients in all aspects of the servicing of the SBA Loans. Expected Outcomes: To make it an easy flow from the time the loan closes until the loan is paid in full. To provide excellent customer service to our borrowers and to be a team player. You will know you a successful Loan Servicing Assistant if you can do the following confidently and independently... Effectively manage Loan Servicing relationships with borrowers. Familiarity and understanding of all SBA Loan Servicing policies (SOP) Become a proficient user in CSI (our core banking system) Review all loan payments as they post in CSI to verify accurate posting to loans. Review and support Loan On-Boarding Process. Collect and review borrower financials and insurance documentation for accuracy and compliancy. Forward financials to our Portfolio Management Team and contact insurance companies if insurance docs are not filled out correctly. Track UCC filings for renewals. Exhibit a detailed understanding of Loan Servicing policies and procedures. Keep complete and accurate electronic documentation. Will become the full back up to the SBA Servicing Manager, which will include completing the 1502 report in a timely manner and making disbursements of unfunded loans, including construction draws. Requirements What we are looking for... Bachelor's Degree or Equivalent Work Experience. Minimum of 5 years' experience in a fast-paced work environment with increased responsibilities. Knowledge of loan processing and basic accounting as well as legal and closing documents, insurance documents, construction documents etc. - Nice to have. Knowledge of SBA Government Guaranteed Loans - preferred Proficient in Microsoft Office About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here.

Ice Miller LLP, a national law firm, is seeking an experienced litigation Legal Services Assistant to support multiple attorneys in our litigation practice group. Candidates must possess strong organizational skills with a high level of attention to detail to be successful in this position. ***Salary in the range of $60,000 - $86,000 dependent on location and experience level*** Essential Job Duties: Manage all aspects of administrative practice, including legal and non-legal processes E-file in federal and state courts, and be able to determine and follow local or judge specific requirements related to same Prepare and process outgoing correspondence through email, regular mail/overnight delivery, or fax; arrange for specialized mail or courier services as required Monitor, organize and prioritize ongoing client projects Organize and maintain files, both electronic and physical, within the guidelines set by the firm. Manage scheduling of meetings, appointments, client-related activities, and business development related activities on electronic calendars for multiple legal assignments Docket deadlines, court dates, and other case-related dates within the guidelines set by the firm. Experience with Milana a plus. Draft pleadings, discovery, and other legal document shells Handle administrative tasks such as reimbursements, as well as coordinate travel, meetings, and conference calls including IT and facilities set-ups Proofread documents to ensure appropriate formatting, grammar, punctuation, spelling, accuracy, and completeness Anticipate the needs of legal assignments in order to promote timekeeper efficiencies Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm Proactive utilization of workflow management system (BigHand) to manage assignments from timekeepers, maintain an organized workload and assist others during PTO or peak periods. Experience with IP litigation preferred Minimum Requirements: Five years of experience as a legal services assistant or other legal support position High school diploma required Excellent clerical skills and knowledge of grammar, spelling and punctuation Strong technology skills with proficiency in Microsoft Office suite Excellent client service skills in person, over the phone and via email Excellent written and verbal communication skills in dealing with a diverse group of professionals Exceptional attention to detail and ability to work independently and proactively Ability to maintain strict confidentiality while dealing with internal and client data Ability to work in the office and remotely, with the appropriate internet capabilities as directed Must be able to perform all essential job duties Other Requirements: The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equipment Operated: This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment. Physical Requirements: While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear. Mental Requirements: Ability to communicate effectively, verbally and in writing, with a diverse group of people. Work Environment: While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided. Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential. Candidates must have permanent authorization to work in the United States. Ice Miller LLP is an Equal Opportunity Employer. #LI-Hybrid

We're seeking an upbeat, compassionate part-time Service Assistant to join our team! As a Service Assistant, you'll help ensure seamless funeral services by driving limousines, service cars, and other vehicles, greeting and assisting guests, and managing vehicle line-ups for funeral processions. You'll also provide support with transporting casketed deceased as needed. You will need a valid driver's license, be able to lift up to 50 lbs., and can stand for extended periods-even in varying weather conditions. If this sounds like you, we'd love to hear from you! Join us in creating a respectful, supportive environment for families during their most important moments. Benefits: 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Bonuses based on group performance

Our client, a world leader in diagnostics and life sciences, is looking for a "Service Support Specialist” based out of Indianapolis, IN. Job Duration: Long Term Contract (Possibility Of Further Extension) Pay Rate: $28/hr on W2 During training 8 AM - 5 PM, shift timings 12 PM-9 PM, some Weekends and Holidays Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K Responsible for supporting customers throughout the service customer journey. As part of the Support Network Operations team, this position supports the organization through many tasks. Responsible for back office functions about field support and case management. This includes resolving issues in our operating systems and researching problems that are encountered by our field representatives. This group will develop, maintain, and assemble information and documentation that supports business operations and standard operating procedures for one or more business units. Act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching, case creation, spare parts availability distribution, etc. Provide phone support to field representatives. Qualifications: Associates degree and 1 year customer service experience Ability to handle multiple functions at one time Intermediate computer skills including the ability to do some advanced functions within various software packages. SAP experience/Salesforce experience is preferred Advanced skills in data entry, Google Apps and Drives, MS Office, organization, oral and written communication is preferred If interested, please send us your updated resume at hr@dawarconsulting.com/***************************

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Benefit Support Specialist is responsible for educating long term care facilities about the Provider Partners product and manage engagement in supplemental benefits. This role will be key in assisting members with supplemental benefit utilization. Must be willing to travel to areas such as Greenfield, Muncie, Greensburg and others. Key Responsibilities: Work under the direction of the Associate Executive Director to meet customer service expectations through our Partners. Contribute to the development of a viable service territory Serve as a subject matter expert of the Provider Partners supplemental benefits Serve as a liaison for Provider Partners in a designated territory via (group) or individual education opportunities in relation to supplemental benefits Educate eligible consumers about specific supplemental benefits Participate in planning and implementation of outreach strategies and programs in conjunction with Provider Partners sales team Travel throughout assigned territory to assist members with supplemental benefit utilization Assisting with member satisfaction Facilitating supplemental benefit usage Execute basic administrative duties as defined by the Associate Executive Director Maintain a working knowledge of plan benefit, program changes and industry insights Ensure compliance and quality of benefit usage components, adhering to all Provider Partners policies and procedures Qualifications: Strong self confidence, interpersonal and communication skills. 2+ years customer service experience or equivalent work experience Experience creating, facilitating and presenting to a variety of stakeholders in-person, conference calls, WebEx, etc. Ability to work some occasional evenings/weekends Reliable, insured transportation and a valid driver's license Computer skills: Windows-based applications Ability to work as a telecommuter Ability to travel throughout the designated local territory Ability to communicate complex healthcare information to potential clients Ability to develop and manage relationships to reach business goals Ability to be compassionate while communicating Function independently and responsibly with minimal need for supervision

As part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University is seeking a Clinical Clerkship Coordinator who'll be responsible for managing and coordinating the clinical education experiences for osteopathic medical students at Marian University Wood College of Osteopathic Medicine (MU-COM). This role involves working closely with faculty, clinical training sites, and students to ensure the smooth operation of clinical clerkships, adherence to accreditation standards, and the delivery of high-quality educational experiences. Essential Duties and Responsibilities: * Actively engages the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values, honoring the legacy of the founding congregation, promoting unity in diversity, and integrating the Catholic Franciscan Intellectual traditions in courses, programs, and services. * Develop and maintain relationships with clinical preceptors and affiliated training sites. * Communicate effectively with students about rotation assignments, expectations, and evaluations. * Ensure all clerkships comply with accreditation standards set by COCA and other regulatory bodies. * Assist in the preparation for accreditation site visits and the completion of required reports and documentation. * Monitor and implement policies and procedures related to clinical education. * Collect and compile evaluations of student performance from clinical preceptors. * Work with faculty to identify and address any academic or professional issues that may arise during clerkships. * Administer grade reports as needed. * Oversee scheduling and administration of the monthly COMAT exam for third- and fourth-year medical students * Assist in the continuous improvement of the clinical education program by gathering feedback from students and preceptors. * Organize and conduct orientation sessions, workshops, and training programs for students and preceptors. * Serve as New Innovations support for students, preceptors and staff. * Maintain accurate records of student assignments, evaluations, and attendance. * Schedule and organize clinical rotations for osteopathic medical students across various clinical sites. * Communicate core rotation assignments to students and preceptors. * Maintain hospital descriptions and student information for all affiliated sights. * Provide updates as needed for affiliation contracts, faculty appointments, and assessments. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Has broad knowledge of office practices, policies and procedures, expertise in standard software programs, and becomes efficient in operating the learning management system, other classroom teaching software programs, and clerkship management software. Displays exceptional verbal and written skills in physical and electronic media. Adapts message appropriately to the audience. * Has the ability to prioritize requests from multiple individuals. * Can write correspondence and develop and write procedures as necessary to ensure the efficient operation of the office. * Organized and can work independently but seeks direction when needed. * Presents a positive image of the University and WCOM to external audiences, both in person and in e-mail communications. * High school diploma or equivalent required. Bachelor's degree and/or two (2) years' experience in Health Education or related field preferred. Limitations and Disclaimer The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or signify a risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and States Laws. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis. Review of applications will begin immediately and continue until the position is filled. For Consideration All Applications Require: * Cover Letter * Current resume or CV * Contact information of three professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile. * Responses to the supplementary mission & identity questions. Please Review Marian University's Mission & Identity Statement before responding to the supplementary questions on your application: **************************** Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply

JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW Assists the Director of Social Services in the implementation of social care plans and resident assessments in accordance with current federal, state, and local standards, guidelines, and regulations. Assists the Director of Social Services in ensuring that the medically related emotional and social needs of the resident are met/maintained on an individual basis. Key Responsibilities * Support residents and families by developing, reviewing, and updating individualized care plans and social service assessments. * Guide Medicare, Medicaid, and other financial assistance resources to help residents access needed support. * Document resident progress, services provided, and family interactions in a clear and timely manner. * Collaborate with the care team, residents, and families to ensure smooth discharge planning and continuity of care. * Participate in community outreach and planning efforts to support the well-being of residents and enhance campus services. * Educate residents, families, and staff on social service programs, resident rights, and company policies. * Assist in preparing for surveys and ensure compliance with state and federal regulations. Qualifications * High School Diploma or GED/HSE preferred * 1-3 Years of Relevant experience preferred LOCATION US-IN-Indianapolis Arlington Place Health Campus 1635 N Arlington Avenue Indianapolis IN BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Heidy ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. Assists the Director of Social Services in the implementation of social care plans and resident assessments in accordance with current federal, state, and local standards, guidelines, and regulations. Assists the Director of Social Services in ensuring that the medically related emotional and social needs of the resident are met/maintained on an individual basis. Key Responsibilities * Support residents and families by developing, reviewing, and updating individualized care plans and social service assessments. * Guide Medicare, Medicaid, and other financial assistance resources to help residents access needed support. * Document resident progress, services provided, and family interactions in a clear and timely manner. * Collaborate with the care team, residents, and families to ensure smooth discharge planning and continuity of care. * Participate in community outreach and planning efforts to support the well-being of residents and enhance campus services. * Educate residents, families, and staff on social service programs, resident rights, and company policies. * Assist in preparing for surveys and ensure compliance with state and federal regulations. Qualifications * High School Diploma or GED/HSE preferred * 1-3 Years of Relevant experience preferred At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

PRG is seeking a Permit Coordinator to manage and execute the permitting process for outside plant (OSP) telecommunications construction projects across Indiana. This position requires a strong understanding of aerial and underground fiber. The ideal candidate will coordinate with utilities, local governments, and telecom partners to ensure timely and accurate permit approvals, while maintaining compliance with all regulatory and safety standards. Responsibilities Permitting Oversight: Manage aerial permit applications and approvals for fiber optic construction projects throughout Indiana. Stakeholder Coordination: Act as the primary liaison with clients, utility companies (e.g., Duke Energy, AES Indiana, NIPSCO), telecom providers, and municipalities. Regulatory Compliance: Ensure adherence to IURC, INDOT, and local permitting rules, including pole attachment and right-of-way requirements. Design & Field Support: Review construction designs, validate field revisions, and support site walkouts and aerial design reviews. Pole Attachment Management: Coordinate with pole owners (e.g., AT&T, Verizon, electric co-ops) for attachments, make-ready processes, and permit approvals. Issue Resolution: Troubleshoot permitting issues, resolve denials or violations, and handle disputes with agencies and utilities. Documentation & Reporting: Maintain accurate records of permit statuses, pole ownership, and agency correspondence; compile regular status reports. Industry Awareness: Stay current on Indiana laws related to aerial deployment, including small cell and 5G regulations (e.g., HB 1164, HB 1065). Qualifications 2+ years of experience in aerial permitting, utility coordination, or OSP project management. Knowledge of Indiana-specific permitting processes, including INDOT, IURC, and municipal requirements. Familiarity with Indiana utility and telecom providers and their pole attachment procedures. Experience using tools such as SPANS, NJUNS, Katapult, or similar systems. Ability to read and interpret aerial construction plans, GIS maps, and utility pole load studies. Strong organizational and communication skills, with the ability to collaborate across teams and negotiate with third parties. Proficiency in Microsoft Office, permit tracking systems, and document management platforms. Experience with Indiana-based telecom or utility providers. Understanding of FCC regulations related to aerial infrastructure deployment. Certifications in Utility Coordination, Right-of-Way Permitting, or Project Management. Compensation & Benefits We offer competitive hourly pay ($30-$35/hr based on experience) along with a comprehensive benefits package, including: Medical, dental, and vision coverage for employees and dependents 401(k) retirement plan, with company match after 1 year Short-term disability coverage after 1 year Paid time off and holidays About PRG Since 2001, PRG has been a leader in construction management and outside plant damage recovery for the telecommunications and utility industries. With 20+ offices and 800+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise. Equal Opportunity EmployerPRG is proud to be an Equal Opportunity Employer. PRG does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. nationwide.

Activities Assistant/Life Enrichment Assistant Part Time-Every Third Weekend Included Daily Pay Available! Primary Responsibilities The Activities Assistant/Life Enrichment Assistant is responsible for assisting in planning; coordinating and implementing appropriate activity programs to meet the individual needs of our residents. Responsibilities Activities Assistant Essential Functions Activities Assistant/Life Enrichment Assistant will develop and implement activity programs which are appropriate to the residents based on varied backgrounds, emotional needs and interests Assisting the Activities Director with an evaluation of each resident according to their backgrounds, activity interests, abilities, physical limitations and need for meaningful activity programs Documenting activity plans and progress notes as directed Work closely with the Activities Director to plan and set up each assigned activity, which includes gathering supplies re-arranging rooms, etc. Assisting in the development and distribution of monthly activity calendars to residents and posting these calendars throughout the facility Assisting in the development and maintenance of facility newsletters Comply with safety requirements, infection control measures, and maintaining a clean work environment in accordance with facility policy Performing other duties as assigned by the Administrator Qualifications Activities Assistant Qualifications Must possess a High School Diploma or GED Knowledge on the use of personal computers, e-mail accounts, software programs such as Word and Excel Have a thorough understanding of the principles of best Activities practices Patience, a cheerful disposition, enthusiasm and willingness to handle residents based on whatever maturity and physical level in which they are currently functioning The ability to be discrete and protect the integrity of confidential information and stay within Corporate Compliance and HIPPA Previous experience in long-term care is preferred

Grow with TRU LAND Equipment We're a leading John Deere dealer with 18 locations across Indiana and Ohio, serving residential, commercial, and agricultural customers. If you're hardworking, eager to learn, and ready to thrive in a fast-paced, team-driven environment-we want to hear from you! Purpose: Our Service Support Person will assist service, sales, and parts with machine prep, machine configuration, various deliveries, and other functions to maintain efficiencies within the dealership. In this fast-paced environment, communication and organization are vital to success. Supporting service, sales, and parts to ensure quality while gaining efficiency for the dealership. Responsibilities: Ongoing communication with all departments and understanding status and priority of workload. Line up, tag, and organize all incoming trade-in equipment on the lot and document needed work. Perform wash and detail on arriving and departing dealer stock inventory. Clean customer equipment of dirt and debris upon arrival prior to the unit leaving the lot Maintain all wash bay equipment, including but not limited to accounting for supply of cleaning agents, pressure washer, and drainage system Periodically inspect the lot for sales equipment status, looking for abnormal conditions such as no-starts, flat tires, etc., and report needed repairs to the Service Manager Accountable for billable time and assigned work orders Match machine and attachment/component serial numbers to correctly configure units for delivery Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on-time submittal of information. Assist parts department in unloading trucks, delivering parts, and loading customer vehicles. May participate in Service Training programs required for the development of skills and knowledge Operates and maintains vehicles, tools, and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Maintains current knowledge of John Deere and competitive products Other appropriate responsibilities assigned by manager Experience, Education, Skills, and Knowledge: High School diploma or equivalent experience Valid driver's license is required; CDL (commercial driver's license) preferred Driving record that meets Employer's insurance company requirements Experience with basic computer functions; experience using Service ADVISOR™ or other computer-based diagnostic repair tools preferred Experience working cooperatively in a team environment Experience communicating effectively verbally and in writing Must have an adequate toolset to perform job responsibilities Ability to lift up to 75 pounds. Comprehensive benefit package for full-time team members includes: Competitive bi-weekly wages Health, dental, and vision insurance 401(k) plan with company contributions Flexible Spending Account (FSA) & Health Savings Account (HSA) Paid Time Off (PTO) and Paid Holidays Company-paid short-term disability & long-term disability insurance Life Insurance Team member discounts Access to additional voluntary insurance plans Employee Assistance Program (AEP) Company-provided uniforms About TRULAND Equipment TRULAND Equipment is a John Deere dealer with 18 locations in Indiana and Ohio that supplies and services a wide range of new and used equipment for residential, commercial and agricultural applications. We understand the unique needs and challenges that come with working your land, and we're dedicated to delivering solutions that exceed expectations. With every phone call, every visit, and every job well done, we're creating lasting partnerships built on trust. Our Vision: To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency. Our Values Integrity: Do the right thing Trust: Do what we say we are going to do Simplify Business Transactions: Easy to do business with Urgency: Engage with a sense of urgency Respect and Teamwork: Work together to solve our customer's needs Imaginative Solutions: Create solutions with thoughtfulness and purpose

Job Responsibilities Provide administrative support to the playing rules and officiating staff, including compiling and formatting annual meeting materials, processing waivers, assisting the research staff in distributing rules surveys, preparing and distributing comment period surveys, processing accounting requests, and maintaining the playing rules website. Assist with the annual contract renewal process for over 50 independent contractors. Serve as staff liaison to assigned committees with playing rules responsibilities, which govern all NCAA contests (regular season and NCAA postseason competition). Edit and produce annual rules books and other publications (officiating manuals, online interpretations, etc.), with assistance from the secretary-rules editors of assigned committees. Serve as staff liaison for assigned sports that follow non-NCAA rules and oversee the rules modification process accordingly. Serve as secondary liaison to RefQuest and assist associate director with RefQuest payment program. Other duties as assigned. Job Requirements Education Required: High school diploma or equivalent. Bachelor's Degree Preferred. Two years of previous related work experience in intercollegiate athletics administration or a related field. Working knowledge of printing and web-based production technology. Knowledge and understanding of the Association's structure, function, and mission. Ability to optimize work processes in the most effective and efficient manner, with a focus on continuous improvement. Proficiency in planning and prioritizing work to meet commitments. Ability to anticipate and balance the needs to multiple stakeholders. Estimated Travel Required This position will be based out of the national office in Indianapolis, Indiana. Current work environment is hybrid; 3 days in the office and 2 days are remote. Key Competencies Effective Communications | Can exchange ideas, thoughts, opinions, knowledge, and data so that the message is understood with clarity and purpose. Teamwork | Can effectively work together with other people and collaborate to achieve a common goal or to complete a task in the most effective and efficient way. Accountability | Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Strategic Partnering | Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Attention to Detail | Allocates cognitive resources to achieve thoroughness and accuracy when accomplishing tasks, no matter how small or large. Core Values LEADERSHIP| We actively listen and continually strive to provide vital solutions, counsel and advocacy for student-athletes and intercollegiate athletics. INCLUSION| We seek and incorporate different perspectives and experiences to drive innovation and impact. COMMUNICATION| We commit to an environment of openness to build trust and make timely decisions. COLLABORATION| We work together, based on mutual respect, to lead and serve our stakeholders. ACCOUNTABILITY| We take ownership for our actions and results to add value every day.

Perks and Benefits*: Activity Assistant for Assisted Living, Full Time with Every Other Weekend. Experience working with Seniors. Earn up to 1% wage increase every Quarter Sinceri Senior Living Discount Marketplace Employee Referral Bonus of $1,000 Access to earned wages prior to payday Generous PTO Plan Career Development An employee engaged scheduling system Length of Service Bonus Program Affordable Medical, Dental, Vision, Supplemental Benefits 401K Retirement Plan Oh, and did we mention an amazing Team Environment? *Some benefits may vary depending on position and employment status Minimum Eligibility Requirements: High school diploma or equivalent. 1 year of experience working in a social or recreational program in a healthcare setting is preferred. At least minimal experience in planning and directing activities for elderly residents, and in planning, and organizing special programs for residents, families, and staff. Good verbal communication skills, including the ability to give directions to others in a manner that is pleasant and easily understood. Ability to display enthusiasm and a positive attitude in promoting activities, and enlisting the support of facility team members for activity programming. Must be able to evaluate residents' needs and able to adjust programming as needed. Able to respond to resident, family, or team concerns in a respectful, patient, and professional manner elevating concerns to the Administrator as needed. Ability to represent the Community in a positive and professional manner. Current and valid state driver's license. Must be able to pass a criminal background clearance. Essential Functions: Assist Resident Experience Director (RED) in planning and providing activities that support and maintain the residents' quality of life, and that meet state requirements for addressing residents' social, physical, spiritual, and mental health. Follows and implements programs posted on the Calendar of Events created by the RED that is built around resident life profiles and demonstrate an active, social, and creative environment. Assists the RED in maintaining an updated social history and Life Profile of each resident. Assists the RED in maintaining a successful “Better Health for a Better Self” program to meet the health and wellness needs of the residents. Meets all new residents and families upon arrival, informing them of the activity program and encouraging participation. Maintains the inventory of activity supplies and equipment and submits a monthly list of needs to the RED. As requested, assists with set up and break down of events of holiday parties. As needed, operates, and drives the community bus for resident outings, community outreach opportunities, or another programming away from the community. And other duties assigned by supervisor. Why You Should Work With Us: As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that's why we have been certified by our employees as a Great Place to Work for our 6th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer. Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you! Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3 rd party recruiters will not be considered.

The Loan Servicing Assistant is responsible for managing a variety of duties necessary for the servicing of SBA Guaranteed Loans. Responsible for providing quality customer service after loans have closed and funded through payoff. The Loan Servicing Associate will respond to inquiries and/or initiate contact with clients and third parties (insurance agents, etc.). The Loan Servicing Associate will work with the SBA Loan Servicing Manager closely as it relates to working with clients in all aspects of the servicing of the SBA Loans. Expected Outcomes: To make it an easy flow from the time the loan closes until the loan is paid in full. To provide excellent customer service to our borrowers and to be a team player. You will know you a successful Loan Servicing Assistant if you can do the following confidently and independently... * Effectively manage Loan Servicing relationships with borrowers. * Familiarity and understanding of all SBA Loan Servicing policies (SOP) * Become a proficient user in CSI (our core banking system) * Review all loan payments as they post in CSI to verify accurate posting to loans. * Review and support Loan On-Boarding Process. * Collect and review borrower financials and insurance documentation for accuracy and compliancy. Forward financials to our Portfolio Management Team and contact insurance companies if insurance docs are not filled out correctly. * Track UCC filings for renewals. * Exhibit a detailed understanding of Loan Servicing policies and procedures. * Keep complete and accurate electronic documentation. * Will become the full back up to the SBA Servicing Manager, which will include completing the 1502 report in a timely manner and making disbursements of unfunded loans, including construction draws. Requirements What we are looking for... * Bachelor's Degree or Equivalent Work Experience. * Minimum of 5 years' experience in a fast-paced work environment with increased responsibilities. * Knowledge of loan processing and basic accounting as well as legal and closing documents, insurance documents, construction documents etc. - Nice to have. * Knowledge of SBA Government Guaranteed Loans - preferred * Proficient in Microsoft Office About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here.

Job Summary: The Legal Services Assistant position provides direct administrative support to assigned timekeepers and plays a key role in ensuring the smooth day-to-day management of attorney workflows. Legal Services Assistants work in practice-specific support teams and share responsibility for overflow tasks, coverage, and high-quality support across all assigned timekeepers. The Legal Services Assistant is expected to manage multiple projects and priorities, delegate appropriate tasks to other support teams, and ensure timely follow-up and quality control. This position requires strong communication skills, attention to detail, and the ability to maintain professionalism and discretion while interacting with clients, visitors, staff, and attorneys. Success in this role requires strong organizational and technical skills, a collaborative approach, and a commitment to excellent service. ***Salary in the range of $65,000 - $80,000 dependent on location and experience level*** Essential Job Duties: While the regular or day-to-day duties of an Ice Miller Legal Services Assistant may vary depending on the LSA's scope and practice area, all individuals in this role must meet a core set of basic requirements. In addition to these foundational expectations, the following qualifications are considered essential for success as a Legal Services Assistant, as applicable to the specific assignment: Document Skills Ability to complete all skills described in the Level 1 . Prepares and edits documents in Microsoft Word that are stable and implements use of advanced formatting tools such as Styles, Table of Contents, and Table of Authorities. Leverages firm-adopted technology and systems to manage and format legal documents with precision. Learns and troubleshoots document issues efficiently, demonstrating growing technical confidence. Executes complex document markups and formatting instructions accurately and in a timely manner. Ability to create basic to intermediate-level spreadsheets and print all spreadsheets in Excel. Ability to create basic to intermediate-level PowerPoint presentations. Administrative and Operational Support Adapts to differing substantive and individual attorney styles across various practice areas. Anticipates timekeeper needs and proactively provides administrative and project support. Demonstrates initiative in resolving workflow challenges and contributes to the overall efficiency of the team. Maintains high standards of organization, follow-through, and attention to detail in day-to-day support tasks. Client Service and Team Collaboration Maintains a client-first mindset in all interactions, both internal and external. Demonstrates strong written and verbal communication skills, with emphasis on accuracy, tone, and professionalism. Works collaboratively with peers across practice teams and contributes to a supportive team environment. Begins to guide and support less experienced team members, sharing knowledge and modeling best practices. Adaptability and Professional Growth Remains composed and productive under pressure and during periods of high-volume work. Adjusts to shifting priorities and timelines with a flexible and solution-focused approach. Embraces and leverages legal technology to improve processes and workflows. Demonstrates motivation to grow technical and soft skills through continuous learning. Minimum Requirements: The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. High school diploma required At least three (3) years of previous administrative experience in the legal industry required Willingness and ability to learn multiple practice areas within the law firm Ability to prioritize work and balance multiple projects and deadlines Continuous learner who is adaptable and proactive Contributes to a working group and provides reliable service to a diverse group of professionals Ability to maintain a professional demeanor, exhibit sound judgment, use discretion, and maintain confidentiality Ability to exhibit problem-solving skills and demonstrate initiative Excellent clerical skills and knowledge of grammar, spelling, and punctuation Exceptional client service skills in person, over the phone, and via email Exceptional attention to detail and ability to work independently and proactively Ability to work with a diverse group of professionals across all offices Must be able to perform all essential duties A professional, flexible, and positive approach to working with colleagues and clients Must be able to perform all essential duties Technical Skills Required: Intermediate to proficient skills in Microsoft Word (see “Document Skills” above for specific examples), Adobe, Excel, and PowerPoint. Proficiency in Word editing tools such as Litera, DocXtools, NTD, and Check is required. Intermediate knowledge of legal billing software, conflicts and new matter software, document management systems, and expense reimbursement software is also required. Prior experience with workflow software is a plus; at Ice Miller, we use BigHand to collaborate across offices within practice group teams. The Firm currently utilizes the following programs: InTapp, NetDocuments, BillPro, Elite 3E, and Emburse (formerly ChromeRiver). Other Requirements: The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equipment Operated: This position requires extensive use of a computer and a telephone. This position also requires the use of printing, copying, faxing, and scanning equipment. Physical Requirements: While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear. Mental Requirements: Ability to communicate effectively, verbally and in writing, with a diverse group of people. Work Environment: While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Ice Miller is committed to recruiting, developing, and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly, and has the opportunity to perform to their highest potential. Candidates must have permanent authorization to work in the United States. Ice Miller LLP is an Equal Opportunity Employer.