Service Coordinator
Service coordinator job in Raleigh, NC
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Signing bonus
Vision insurance
Now Hiring: Service Coordinator Pro-Serv Food Equipment
Location: Raleigh NC
Pay: $17$20 per hour (based on experience)
Full-Time | MondayFriday
About Us
Pro-Serv Food Equipment is a leading commercial kitchen equipment service company proudly serving North and South Carolina. We specialize in the repair, maintenance, and installation of commercial refrigeration, HVAC, and cooking equipment. We are a tech-driven, high-performance company with a strong commitment to customer service and team accountability.
Position Overview
We are seeking a highly organized and proactive Service Coordinator to join our operations team. This role is the central hub for ensuring that service orders are received, scheduled, dispatched, and processed according to our standards. The right candidate will thrive in a fast-paced, team-oriented environment and take pride in creating seamless service experiences for our clients and technicians.
Key Responsibilities
Answer incoming service calls and input service requests
Schedule and dispatch technicians based on availability and job urgency
Order parts and coordinate delivery timelines
Prepare and send estimates to customers
Provide timely and professional customer service throughout the service process
Ensure all service work orders are processed and closed accurately
Requirements
Minimum 5 years of customer service and administrative office experience
High school diploma or equivalent required
Strong proficiency in Microsoft Office and Windows-based systems
Excellent organizational and communication skills
Ability to multitask and manage priorities in a dynamic environment
Experience in the service industry or dispatching is a plus
Why Join Pro-Serv?
Competitive pay ($17$20/hr based on experience)
Opportunities for growth and advancement
Supportive, high-energy team culture
Leadership that values accountability, communication, and results
Apply Today!
If youre ready to be the heartbeat of our service operations and help keep our team and customers running smoothly, we want to hear from you.
RCT Service Coordinator
Service coordinator job in Roanoke Rapids, NC
Functional Area: RC Maintenance The RCT Service Coordinator plays a key role in supporting the growth of our commercial fleet business by serving as the primary point of contact throughout the entire customer lifecycle. This role combines the responsibilities of a Central RO Processor and Service Coordinator, emphasizing hands-on, field-based customer engagement and operational coordination. The ideal candidate will ensure efficient repair order processing, accurate invoicing, and outstanding customer service to both internal and external clients.
Duties & Responsibilities
Repair Order Management:
* Process new work requests from initiation through completion
* Create and manage estimates; submit for approvals to internal stakeholders and customers
* Review and approve the accuracy of repair orders (ROs)
* Handle invoicing for internal and external customers, including third-party billing portals
Customer Experience & Communication:
* Serve as the primary contact for commercial fleet customers
* Provide timely updates and handle all customer inquiries and complaints
* Foster and maintain strong, professional customer relationships
Vendor & Remote Location Coordination:
* Process vendor repair orders and oversee work at unmanned locations
* Manage paperwork and documentation for outside services.
* Facilitate and track road call requests
Administrative Duties:
* Perform SharePoint approval processing
* Coordinate credit and rebill transactions as needed
* Enter new parts, process recalls, and warranty claims
* Support campaign creation and rollout
* Serve as backup for parts processing functions
Knowledge, Skills, & Abilities
* 2+ years of experience in fleet maintenance, service coordination, or a related field
* Strong understanding of repair order processes and service operations
* Excellent customer service and communication skills
* Ability to work independently in a field-based environment
* Proficient in Microsoft Office Suite and comfortable using SharePoint and third-party customer portals
* Strong attention to detail and time management
Minimum Qualifications
* High school diploma or equivalent
Preferred Qualifications
* Associates or Bachelor's degree
Work Environment
Office Environment
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Nearest Major Market: Roanoke
Shop Service Coordinator
Service coordinator job in Raleigh, NC
Job DescriptionDescription:
Raleigh Concrete LLC / Standard Concrete Pumping LLC / Fortress Cement Inc. Raleigh, NC - Raleigh Shop Office Schedule: Monday-Friday, 8:00 AM - 5:00 PM
The Shop Service Coordinator is the organizational engine of the maintenance shop, supporting the Fleet Manager, Mechanics, and Facilities Team by managing work orders, parts, inventory, and vendor communication. This role is highly administrative and requires exceptional organization, accuracy, and computer skills to keep the shop running efficiently and the fleet in service.
If you love structured systems, staying ahead of moving parts, and bringing order to a fast-paced environment, this role is your sweet spot.
Key Responsibilities
Work Orders, Scheduling & Administrative Support
Create, update, and manage work orders with precise detail and accurate documentation.
Enter labor hours, parts usage, notes, and status updates in Fleetio or similar systems.
Organize daily and weekly repair schedules with the Fleet Manager.
Maintain electronic files and logs for all maintenance activities.
Computer & Systems Work
Use Fleetio to track repairs, PMs, downtime, and parts.
Generate reports, run searches, and update databases with accurate information.
Use Excel for tracking parts, inventory, and workflow metrics.
Manage digital purchase orders, packing slips, and vendor communications.
Navigate vendor portals, online ordering systems, and pricing tools.
Parts Procurement & Purchasing
Create purchase orders and order parts with strong attention to accuracy.
Track orders from purchase to delivery; follow up on delays or missing items.
Compare pricing and availability across vendors using online tools.
Ensure parts are matched to work orders and entered correctly in the system.
Inventory & Organization
Maintain a clean, organized, well-labeled inventory storage area.
Track stock levels and reorder materials before shortages occur.
Perform regular cycle counts and reconcile discrepancies.
Implement improvements to inventory layout, digital tracking, and system accuracy.
Communication & Coordination
Communicate equipment status updates with mechanics, fleet, dispatch, and management.
Schedule mobile mechanics, vendor repairs, inspections, and specialty services.
Coordinate shared equipment needs with the Facilities Team.
Provide timely updates to the Fleet Manager to ensure workflow transparency.
Why This Role Matters
When the shop is organized, the entire operation runs smoother. The Shop Service Coordinator is the behind-the-scenes force that ensures every repair is documented, every part is tracked, and every mechanic has what they need to keep trucks on the road.
Requirements:
Qualifications
Exceptional organizational skills with the ability to manage many moving parts.
Strong computer proficiency (Fleetio or similar, Excel/Sheets, PDF tools, vendor portals).
Comfortable working in a shop office environment near active equipment, noise, and traffic flow.
Strong communication, follow-up, and documentation skills.
Experience in a fleet, trucking, heavy equipment, or shop setting preferred.
Detail-oriented with consistent accuracy and accountability.
Work Environment
Based in the Raleigh Shop Office, adjacent to active maintenance areas.
Fast-paced environment with equipment movement, noise, and frequent interaction with mechanics and drivers.
Supports multiple operating companies and departments daily.
Service Coordinator
Service coordinator job in Raleigh, NC
The purpose of the Service Coordinator is to maintain SFS's office management activities for the Service department, this includes scheduling and answering phones to ensure profitability and customer satisfaction for the department.
ESSENTIAL JOB DUTIES:
Schedule service calls with customers.
Coordinate the necessary equipment/materials accordingly.
Schedule emergency service with customers.
Create Technician schedules.
Schedule all necessary subcontractors, lifts as required.
Work with the Service Operations Manager to review reports and upload for customer access.
Communicate system impairments and service requests to the appropriate Manager.
Communicate with internal and external customers in a professional manner.
Provide backup assistance on phones for the administrative assistance.
Communicate with internal and external customers in a professional manner.
Other duties as assigned.
QUALIFICATIONS:
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
HS Diploma or equivalent required. Associate degree preferred.
Experience, Knowledge, Skill Requirements:
1 year scheduling facility services experience, preferred.
1 years of professional computer skills.
Efficient time management skills developed organizational skills and ability to prioritize initiatives and business goals.
Demonstrated critical thinking skills.
Collaborator and ability to work with all levels of employees.
Strong diligence and accuracy
Communication Skills:
Must have the ability to effectively read, write and communicate in English with employees and customers.
Strong interpersonal, written, and oral communication skills.
Systems and Software Skills:
Ability to operate a computer, use Microsoft Office required.
Experience with SalesForce preferred.
Other Qualifications:
Valid driver's license with acceptable driving record required.
Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
Up to 10% travel
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift
Work Environment:
Employee will consistently be required to work indoors in an office setting, work alone and with others. Employees will occasionally be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee must occasionally wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
#LI-AH1
Auto-ApplyService Coordinator
Service coordinator job in Bailey, NC
Description:
American Scale Company, a division of American Equipment Holdings, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy - take care of our customers and take care of our people.
We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.
The Service Coordinator plans scale related operations (service contracts, service calls, projects, and rentals), organizes resources, and coordinates with stakeholders (the customer, technicians, office staff, and suppliers) to efficiently and effectively handle all day-to-day and week-to-week flow of events. This is key to ensure we always continue to provide the customer the best possible service. A successful service coordinator will enable the organization to anticipate workflow requirements, apply resources, and accomplish our short & long term objectives. We will strive to accomplish our work on the first attempt with zero return trips for the same issue.
Duties and Responsibilities
Plan daily operations for each service technician and disseminate the following day's plan at the earliest possible time there is sufficient information or no later than 6pm.
Communicate with all stakeholders and respond in a prompt manner. Stakeholders include customers (existing and new), suppliers, and our team.
Respond to service calls and deploy technicians in the most cost effective and efficient manner while assessing the full picture.
Maintain status of monthly service contracts; continually update shared map and stress the importance to technicians for full situation awareness across the operation.
Report parts needed for stock and to complete service calls, anticipate inventory requirements, and follow the parts through to completion, including re-stock.
Process all parts incoming and outgoing appropriately in ERP.
Send daily reports to headquarters including:
Service contracts completed
Service calls completed
Other miscellaneous operational metrics
Develop and maintain standard inventory load plans for each vehicle and technician. Publish this information widely; assess each technician's unique need and explain rationale.
Perform weekly spot checks on vehicles to ensure compliance with load plans and prepare for first time go operations.
Spot check vehicles to ensure they are clean and in line with their report.
Anticipate steady state ops (service calls + service contracts) but continually push for additional business from existing customers, as well as new business.
Perform activities with a proper balance of urgency and diligence.
Manage customer scale certifications in database.
Respond to customer request for scale certifications.
Maintain branch quality records, test weight certifications and calibration schedules.
Prepare service orders and process customer invoices daily.
Additional relevant duties may be assigned.
Qualifications
High school degree
Mechanically inclined is a plus. Knowledge of Microsoft Office products and responsive communication is paramount.
Forklift certification or experience is a plus.
Strong knowledge of the industrial weighing industry including exposure to high precision balances and lab scales through to large capacity rail scales although expertise in all areas is not required.
Leads by example
Natural ability to converse with customers
Team player
Proficiencies in Handbook 44, MSHA 46 a plus
Experience
3 years of experience in industrial services or closely related business preferred.
Working Conditions
The nature of the industrial weighing business is 24/7/365 and the Service Coordinator must commit to lead their group of technicians. Special working conditions include evening and weekend work, working outdoors, working in and around industrial facilities across a wide swath of industries, working with challenging stakeholders, and so forth. Tasks outside of normal office hours may be performed remotely.
Physical Requirements
The job may be physically demanding, and the service coordinator must be able to stand for extended periods of time, lift heavy objects on a regular basis, do repetitive tasks with few breaks. The service coordinator must be able to access and clean scales as well as move 500 lbs by cart.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers' overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.
Proof of right to lawfully work in the United States required.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Requirements:
SERVICE COORDINATOR
Service coordinator job in Raleigh, NC
Job Description
The Service Coordinator ensures the smooth day-today operations of Wake Enterprises sites by supervising program services staff. Monitors and ensures the implementation of programming goals for participants. Provides professional supervision for staff and volunteers and assures compliance with all applicable regulatory standards necessary for service delivery including requirements of funding sources and staff training requirements.
Section 3: Major Responsibilities
RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTS:
Adheres to Wake Enterprises Code of Ethics.
Assures that no person is subject to abuse, neglect, and/or exploitation.
Recognizes obligation to report any suspected abuse, neglect, and/or exploitation.
Provides leadership and professional supervision for Associate Professionals, Direct Support Professional and Employment Specialists. Assures supervision plans are complete on all staff assigned to site or service location.
Coordinates daily operations, including transportation, and provides supervision to staff at assigned site or service location.
Ensures compliance with all funding sources regulations and documentation requirements.
QDDP CLINICAL FUNCTIONS:
Assumes responsibility for assigned participant caseload.
Completes documentation necessary to admit and discharge participants.
Ensures that caseload is at capacity. Reaches out to MCOs and Residential Agencies to obtain referrals for new participants. Meets goals regarding annual growth. Conducts agency tours for new potential participants.
Initiates contact and represents Wake Enterprises at service plan meetings for which another agency is the lead agency. Coordinate meeting and writes service plans when lead agency.
Reviews quarterly reports, updates program goals and objectives. Coordinates and confers with agency program staff, parents, outside administrators, testing specialists, social workers and case managers to develop or review participant's treatment program.
Assures all participant plans, documentation and authorizations are current. Review and signs off participant daily goals ensuring compliance with regulatory requirements.
Documents (manually and electronically) participant time and services. Assures accuracy of time records. Communicates with Quality Assurance Specialist when complete. Responsible for timely and accurate billing submission.
Coordinates with QAS to investigates, signs off and distributes incident reports. Responsible for maintaining regulatory compliance.
Coordinates, monitors, and evaluates the implementation of program activities considering the physical, emotional, educational levels and preferences of individual participants. Assures compliance with behavior plans. Directly observes staff/staff and staff/participant interaction on and off-site.
Plan special events and activities both on-site and in the community considering participants treatment goals and preferences. This includes off-site check-ins as appropriate.
Responsible for assuring standards implementation relating to CQL accreditation. Coordinates monthly POM data collection for participants and submits results to QAS.
Assures compliance with all applicable standards necessary for service delivery. Participates in all audits and agency self-audits.
Documents time worked accurately.
SITE COORDINATOR FUNCTIONS:
Schedules and coordinates staff ensuring proper coverage. Assures assigned sites are operating within capacity. Acts as a back-up DSPs/Aps/ESs and other Service Coordinators.
Monitors building and fleet maintenance and communicates any issues to Facility/Transportation Coordinator.
Train and advise staff on service delivery, person-centered planning, documentation requirements, confidentiality, participant rights and incident/accident reporting. Trains staff on implementation and documentation relating to behavior plans.
Communicates program needs to staff and management, including needs for policy development and/or revisions necessary for effective administration of services.
Partners with HR representatives and QAS to schedule staff training days including any outside contracted training needed.
Coordinates and conducts staff in-service monthly meetings. Assures completion of minutes relating to staff meetings. Relays Agency policy/procedures to staff.
Supervises and evaluates assigned staff in accordance with organizational policy/procedure. Coordinates with HR and provides guidance and/or disciplinary action when necessary.
Work with Peer Mentors to ensure adequate onboarding for new staff and retention of new staff. Actively engaging in staff retention activities such as planning activities for DSP week and implementation of retention programs.
Participates in Safety, Admissions, Human Rights & Quality Improvement workgroups.
Keeps attendance records and payroll information for all staff assigned to location. Assures accuracy of information and approves timecards on time.
Monitors supplies inventory and submits requests to replenish office and program supplies; purchase supplies as necessary.
Maintains effective working relationships with participants, staff and other professionals.
ADHERE TO AND FOLLOW
The By-Laws of the Corporation and as set forth in the Articles of Incorporation
Section 6: Job Qualifications and Competencies
Job Qualifications
Education and Experience:
MINIMUM EDUCATION AND EXPERIENCE QUALIFICATION REQUIREMENTS:
Bachelor's degree in Special Education, Psychology, Social Work, Counseling, or other human service related field and two years of full-time, post baccalaureate, accumulated experience with the population served
OR
Bachelor's degree in an unrelated field with four years post baccalaureate accumulated experience with the population served. (Service Coordinator) One-year supervisory experience preferred.
Must have a valid North Carolina Driver's License, personal vehicle and insurance and be eligible to be placed on Wake Enterprises insurance coverage.
Must have NCI certification.
Must have First Aid/CPR Certification.
Must have Medication Administration Certification.
May be required to receive instructor certification and teach classes for Person Centered Planning, NCI, First Aid/CPR or any other required training.
REQUIRED SKILLS:
Strong verbal and written communication skills;
Strong documentation skills;
Excellent judgment, problem solving, organizational, and time management skills.
Excellent interpersonal skills and ability to communicate effectively.
Physical ability to fulfill job requirements.
Ability to work collaboratively in a cross-functional team environment.
Detail-oriented with a strong commitment to accuracy.
Strong problem-solving skills and a continuous improvement mindset.
Proven experience in financial planning and analysis or related roles.
Strong analytical skills with proficiency in data analysis tools and software.
Job Competencies
Familiarity with developmental disabilities.
An understanding of the philosophy of community-based and work programs.
Awareness of principles of normalization and development.
Effective writing skills and ability to chart data, to track participant progress and generate reports in an accurate and timely manner.
Ability to deal effectively with staff, participants, and outside community.
Must be able to read, write, speak, and interpret documents and instructions in English.
Must have experience working with computers.
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
Service Coordinator
Service coordinator job in Raleigh, NC
The purpose of the Service Coordinator is to maintain SFS's office management activities for the Service department, this includes scheduling and answering phones to ensure profitability and customer satisfaction for the department.
* Schedule service calls with customers.
* Coordinate the necessary equipment/materials accordingly.
* Schedule emergency service with customers.
* Create Technician schedules.
* Schedule all necessary subcontractors, lifts as required.
* Work with the Service Operations Manager to review reports and upload for customer access.
* Communicate system impairments and service requests to the appropriate Manager.
* Communicate with internal and external customers in a professional manner.
* Provide backup assistance on phones for the administrative assistance.
* Communicate with internal and external customers in a professional manner.
* Other duties as assigned.
QUALIFICATIONS:
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
* HS Diploma or equivalent required. Associate degree preferred.
Experience, Knowledge, Skill Requirements:
* 1 year scheduling facility services experience, preferred.
* 1 years of professional computer skills.
* Efficient time management skills developed organizational skills and ability to prioritize initiatives and business goals.
* Demonstrated critical thinking skills.
* Collaborator and ability to work with all levels of employees.
* Strong diligence and accuracy
Communication Skills:
* Must have the ability to effectively read, write and communicate in English with employees and customers.
* Strong interpersonal, written, and oral communication skills.
Systems and Software Skills:
* Ability to operate a computer, use Microsoft Office required.
* Experience with SalesForce preferred.
Other Qualifications:
* Valid driver's license with acceptable driving record required.
* Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
* Up to 10% travel
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift
Work Environment:
Employee will consistently be required to work indoors in an office setting, work alone and with others. Employees will occasionally be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee must occasionally wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
#LI-AH1
Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you!
Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.
Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.
Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.
Benefits
Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
* Paid Vacation and Holidays
* Medical Insurance
* Dental Insurance
* Vision Insurance
* 401(k) Plan with Company Match
* Flexible Spending Accounts
* Long-Term Disability - Employer Paid
* Short-Term Disability - Employer Paid
* Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
* Life Insurance for Team Members and Dependents
* Employee Assistance Program
* Employee Referral Program
Our Core Values
PIPE
* We are PASSIONATE about life safety
* We have INTEGRITY (Do the right thing)
* We work in PARTNERSHIP with our customers and community
* We constantly strive for OPERATIONAL EXCELLENCE (Do things right)
Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
Outreach Coordinator
Service coordinator job in Raleigh, NC
We're growing fast and looking for a dynamic, outgoing Outreach Coordinator who can help us share our mission with more families and deepen our impact across the community. If you love building relationships, thrive in a fast-paced environment, and are energized by the idea of helping families navigate their journey into ABA services, we want to hear from you.
This is not a back-office role. You'll be the warm, welcoming voice providers first hear when they reach out - and the strategic brain behind creative outreach campaigns that grow our presence, build partnerships, and connect us to the community.
Position Overview
We're looking for an Outreach Coordinator to expand awareness of our services and drive referrals from pediatricians, psychologists, diagnostic providers, schools, and other key referral sources. This role bridges the gap between our clinical team and the community by developing strong, mission-aligned relationships that support access to quality care for children with autism.
Key Responsibilities
Build and maintain relationships with referral sources, including Autism diagnosis partners, Psychologists, pediatricians, developmental specialists, schools, and hospitals.
Identify and pursue outreach opportunities to increase brand visibility and generate qualified referrals.
Represent Cardinal Pediatric Therapies at networking events, conferences, and community meetings.
Develop, schedule, and facilitate in-person and virtual presentations about our ABA services.
Track referral activity, lead conversions, and outreach performance metrics in CRM.
Collaborate with the clinical and intake teams to ensure a smooth onboarding process for new families.
Stay informed on trends in autism services, pediatric healthcare, and early intervention.
Qualifications
2+ years experience in outreach, community relations, sales, or business development in a healthcare or behavioral health setting (ABA preferred).
Strong understanding of autism services, pediatric therapy, or healthcare systems.
Excellent interpersonal, communication, and presentation skills.
Self-motivated, organized, and able to manage multiple partnerships and events.
Proficient in using CRM and productivity tools (e.g., HubSpot, Salesforce, Google Workspace).
Bachelor's degree in healthcare, psychology, marketing, or related field (preferred).
Clayton Management
Service coordinator job in Clayton, NC
Job Description
Hwy 55 is looking for a motivated and professional General Manager to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same.
Responsibilities:
Manage the restaurant operations, including scheduling, inventory management, and customer service.
Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience.
Develop and implement strategies to increase profitability and maintain financial stability.
Foster a positive work environment that encourages teamwork, creativity, and open communication.
Ensure compliance with all health and safety regulations, as well as company policies and procedures.
Provide exceptional customer service and address customer complaints promptly and professionally.
Monitor and analyze customer feedback to identify areas for improvement.
Requirements:
At least 3 years of experience in a similar role in the restaurant industry.
Strong leadership skills, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills.
Strong organizational and time-management skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Understanding of financial statements and restaurant operations.
Knowledge of food safety regulations and best practices.
Passion for the restaurant industry and commitment to delivering exceptional customer service.
Culture fit, character, and drive are essential qualities we are looking for in our ideal candidate. We want someone who is excited about providing an exceptional experience to our customers. The successful candidate will be someone who is positive, energetic and has a can-do attitude. They will have excellent communication skills and be able to lead by example. We are looking for someone who is committed to our company values and is willing to work hard to achieve our goals.
This is a salaried position with benefits and a quarterly 10% profit share bonus.
The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees are former Hwy 55 General Managers who operated their stores at a high level. The opportunity to own your own business is available to ALL Hwy 55 employees.
Check out this video to learn more about our in-house financing for franchisees:
If you are a motivated, professional with restaurant management experience who is looking for a challenging and rewarding opportunity, we encourage you to apply. We look forward to hearing from you!
ICITAP Global Program Advisor
Service coordinator job in Raleigh, NC
Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents.
Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). ****************************************
ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs.
**Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.**
**Position Summary**
The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts:
- Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training
- Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters
- Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities.
DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations.
This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected.
**Job Duties and Responsibilities**
+ Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence
+ Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs.
+ Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad.
+ Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies.
+ Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts.
+ Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations.
+ Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles.
+ Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing.
+ Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision.
+ Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience.
+ Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals.
+ Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation.
+ Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits.
+ Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism.
+ Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc.
**Requirements/Qualifications:**
+ Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree.
+ Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred.
+ Intimate knowledge of Hizballah and other Iranian-backed proxies.
+ Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena.
+ Experience working overseas with high-ranking senior government officials.
+ Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations.
+ Experience working with professional development networks in law enforcement.
+ Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security;
+ At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions;
+ Proven ability to exercise a high degree of professional judgement and diplomacy at all times;
+ Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months);
+ Experience working in rapidly changing environments and flexibility.
+ Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
Care Support Coordinator
Service coordinator job in Kinston, NC
Kinston Community Health Center is seeking a dedicated full-time Care Support Coordinator to join our mission-driven team and help transform community health across Eastern North Carolina. This role plays a vital part in guiding patients through their care journey by coordinating medical, behavioral health, and community-based services; identifying and reducing barriers to care; and ensuring timely referrals, education, and follow-up. The ideal candidate is compassionate, highly organized, and excels in communication, collaboration, and problem-solving within a fast-paced, integrated Care Management environment.
Position Details & Perks:
* Full-time, Monday-Friday, 100% On Site
* 8:00 a.m.-5:00 p.m. schedule
* Hourly, benefits-eligible role
* Approximately 5 weeks off each year, including PTO and paid holidays
If you are service-minded and passionate about making a meaningful impact in the lives of individuals and families, we invite you to consider joining our team.
Position Summary
The Care Support Coordinator plays a key role in supporting KCHC's integrated Care Management model by engaging patients, addressing barriers to care, and coordinating services across clinical, behavioral health, and community-based teams. This position ensures patients receive timely referrals, education, and follow-up to improve health outcomes and promote continuity of care. The Care Support Coordinator works closely with multidisciplinary team members to streamline communication, schedule appointments, connect patients with appropriate resources, and maintain accurate documentation in care management systems. This role requires strong organization, clear communication, and a commitment to service excellence within a fast-paced community health environment.
Qualifications
Education:
* High School Diploma or equivalency.
* Associate degree in Human Services or Health Sciences preferred.
Certifications & Licenses:
* NA
Experience:
* Minimum (3) years of experience in ambulatory/care management or acute care setting, home health, or public health.
Skills:
* Strong organizational skills.
* Knowledge of EHR and health management systems.
* Proficient in Microsoft Office Suite and cloud-based collaboration tools.
Essential Duties and Responsibilities
* Engages with patients to identify and address barriers that impede health outcomes.
* Implements and support Care Management interventions per the patient's care plan or assessed community needs.
* Processes referrals from members of the multidisciplinary team (social work, behavioral health, community resource coordinators, pharmacy, pharmacy technician, care managers) appropriately, accurately and timely according to established workflows.
* Coordinates home visits with Outreach and/or practice encounters with patients via phone or correspondence based on referrals.
* Documents all interactions with patients/others appropriately in the care management software.
* Schedules/verifies appropriate medical appointments for patients as needed.
* Coordinates referrals to outside agencies as directed by interdisciplinary team in a timely fashion.
* Provides education to patient/family within scope of practice.
* Serves as liaison among the patient/family, community services, primary providers, specialists, and other care team members to coordinate services.
* Provides educational information to care team, patient, family and care givers, about community-based organizations (existing and new) within service area.
* Maintains appropriate documentation in the Care Management documentation platform, in accordance with organizational policies and procedures for KCHC and CMHN.
* Participates in Quality Improvement initiatives to improve efficiency and effectiveness of patient health outcomes.
* Adheres to KCHC and NCCHCA privacy and security policies.
* Abides by Health Center guidelines, policies and procedures, and HIPAA regulations
* Attends departmental meetings, local and regional trainings, or other events as required.
* Maintains a professional appearance, demeanor, and dedication to service.
* Adheres to all federal regulations regarding HIPAA as well as KCHC employee policies.
* Completes all other duties as assigned.
* Performs other duties as assigned.
Work Environment
* Must be able and comfortable working in a variety of settings including, but not limited to clinical environments and office spaces.
* Must be able to work nights and weekends as departmental needs arise.
Travel Requirements
* None
Core Competencies
* Communication: Demonstrates strong verbal, written, and digital communication skills; able to clearly explain complex information.
* Judgment & Decision-Making: Provides thoughtful input into operational and program decisions.
* Accountability & Self-Management: Works independently and efficiently, managing multiple responsibilities with minimal supervision.
* Teamwork & Collaboration: Builds effective working relationships across teams, departments, and the community.
* Problem-Solving & Initiative: Applies critical thinking and initiative to resolve issues and improve service delivery.
Knowledge, Skills, and Abilities
* Delivers high-quality customer service with professionalism and cultural sensitivity.
* Actively listens and communicates clearly across diverse populations.
* Maintains confidentiality and handles sensitive information with discretion.
* Applies knowledge of clinical and administrative standards and institutional policies.
* Manages time effectively, prioritizing tasks and meeting deadlines.
* Demonstrates community awareness and understanding of the population served.
* Projects a professional image and provides leadership when delegating or guiding team efforts.
Physical Demands
* Occasionally required to sit, walk, reach, and handle materials.
* May be required to lift or move items up to 25-50 pounds.
* Frequent phone-based communication, requiring prolonged periods of speaking, active listening, and headset use throughout the workday.
* Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Supervisory Responsibilities
* NA
Compliance Responsibilities
As part of Kinston Community Health Center's commitment to ethical practices and regulatory compliance, all employees are expected to:
* Act in accordance with the KCHC Employee Handbook, policies and procedures, and all applicable federal and state laws.
* Promptly report any known or suspected violations of compliance/safety standards.
These responsibilities are essential to maintaining a culture of integrity and accountability across the organization.
Community Outreach and Enrollment Coordinator (Full-Time) (Bilingual) - Wilson Community Health Center
Service coordinator job in Wilson, NC
Come join our “Family” and be part of providing healthcare In the Community…For the Community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients. Position Overview The Outreach Enrollment Associates with our Wilson Community Health Center promotes services of Carolina Family Health Centers with the goal of increasing services to high-risk, low income, and minority individuals.
In addition, Network with local agencies and organizations, participate in health fairs and health promotion activities. Provide education / information related to the Affordable Care Act, to prospective and current patients. Determine individual eligibility and offer appropriate insurance options as well as completing enrollment for individuals and families. Execute field-work eligibility assessments and other related outreach activities in the community.
THIS POSITION OFFERS A 40-HOUR WORKWEEK, SOME WEEKENDS, 12 PAID HOLIDAYS, FULL BENEFITS PACKAGE, BI-WEEKLY PAY.
Essential Tasks
Support, promote and market the services of Carolina Family Health Centers, Inc., network and coordinate outreach activities with community agencies.
Provide interpreting services for Spanish speaking patients, as needed.
Provide safe and reliable transportation services.
Provide maintenance to company transportation vehicles by cleaning after use at end of work shift.
Assist migrant seasonal farmworkers in completing forms/documents as required for their medical visit.
Translate from English to Spanish educational brochures, pamphlets, flyers, etc.
Assist in the development of culturally appropriate educational material and displays.
Promote and inform low-income and/or minority families living in our communities of the services and hours of operation of CFHC, Inc. Assist potential patients, as needed, in making appointments at the clinic.
Participate in community health fairs and health screenings.
Experience and Education
High school diploma or GED.
Bilingual in Spanish.
Effective communication skills.
Customer service skills.
Basic computer skills.
Familiarity with the Hispanic and Latino communities in Wilson, Nash, and Edgecombe counties.
Must pass the certification process for enrollment specialist.
Schedule
Monday, Tuesday, Wednesday, Thursday, Friday 2 pm - 10 pm 8-hour shift Day shift Occasional Saturday and/or Sunday. Must have flexibility with schedule. Physical Requirements
Individuals may need to sit or stand for long periods of time, occasional bending, stooping, lifting including of patients, reaching forwards and overhead.
Possibly requires walking primarily on a level service for periods throughout the day.
Both proper lifting techniques and frequent computer work are required.
Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.
Benefits
401(k) and match
AD&D insurance
Dental insurance
Disability insurance
Employee assisted program
Flexible spending account
Health insurance
Life insurance
Paid time off
Holidays
Vision insurance
Job Type Full-time License/Certification
North Carolina Driver's License with a clean driving record
BLS Certification
Certified Application Counselor
Base Pay Overview The starting pay for this position is $13.25 per hour. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the roles.
ISS Coordinator at Hope Middle School
Service coordinator job in Greenville, NC
Hope Middle School is seeking an ISS Coordinator. This position will support our behavior and administrative team in providing a safe space for students to decompress and reflect. The ideal candidate will be someone with previous experience working with students, conflict-resolution and/or mentorship.
Duties will be assisting student learning outside the classroom, supporting behavior support team and communicating with teachers, and other duties as assigned.
This role is considered a dual employee position, which requires the selected candidate to be eligible to obtain a CDL (clean driving record).
A CDL is not required before hiring, the candidate must be eligible.
Dental Front Desk / Patient Services Coordinator
Service coordinator job in Garner, NC
Garner Family & Cosmetic Dentistry - a growing, primarily fee-for-service practice located in Garner, NC (************************ - is seeking a hard-working, engaged, and compassionate Dental Front Desk/Patient Services Coordinator to join our team. We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors.
We have a permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, cosmetic, restorative, prost, implants, and reconstructive dentistry.
If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients.
What you can expect from us:
An environment in which team members are treated with respect, appreciation, and kindness
Supportive management that is invested in developing the practice and the people at the practice
A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care
A learning environment that fosters continuous improvement and growth in skill
Consistency in schedule and working hours
What a successful team member looks like:
Does everything with positivity and enthusiasm
Is committed to being a team player and takes pride in the victories of their teammates
Looks for ways to make new ideas work, not for reason they won't
Has a growth mindset, is open to feedback, and strives to increase their self-awareness
Is committed to the practice and doing great work
What you will receive:
Competitive pay
Health, vision, short-term disability, and life insurance
Dental benefit
401k with employer match
3 weeks PTO
7 paid holidays
Scrub/uniform allowance
Auto-ApplyPatient Services Coordinator
Service coordinator job in Raleigh, NC
[NM1] The Patient Services Coordinator (PSC) Float serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embodies our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm.
A detailed description of role responsibilities is outlined below.
Administrative Responsibilities:
Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals [LF2] within 1 business day
Learn, become proficient, and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal)
Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean
Adhere to the Missed Visit Report SOP responsibilities as outlined
Adhere to the Medical Records Policies and Procedures responsibilities as outlined
Coordinate lunches with pharmaceutical representatives and Center Directors on the center calendar
Order center and clinical supplies [NM3] [LF4] [NM5]
Maintain current stock of clinician appointment cards
Check email and respond to received emails and Teams messages
Attend all meetings and training as assigned
Responsibilities to Clinicians:
Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format[LF6]
Forward all-important patient or referring clinician correspondence to the clinician in a timely manner
Task MST messages that need their attention (medication-related questions)
[BC7] Process and send out pharmacogenetic testing [BC8] [NM9] [BC10]
Process and send out drug screens
Administer computerized testing for patients and upload results (CNS-VS and Qb)
Confirm that Center calendar is current with team member time off requests
Patient Responsibilities:
Greet patients professionally and respectfully upon entering [LF11] by adhering to the MPCC Service Excellence Standards
Check-in patients and ensure clinician is notified of patient's arrival
Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR>
Confirm each patient's demographic information at each visit (insurance, address, phone number, email)
Collect the patient's payment for DOS, existing balance and any other payment required.
Upload patient notes, information, etc. into the patient's charts in AMD
Notify Prior Authorization department of any requests and follow up as needed
Prepare, scan, transmit letters and/or documentation as needed
Manage waitlist for patients requesting a sooner appointment
Schedule and reschedule appointments as necessary
Requirements for Position:
Travel to different locations and act as additional coverage as needed
Excellent communication skills, both verbal and written
Organized with an ability to multi-task
Ability to maintain a calm and professional demeanor in potentially stressful situations.
Ability to problem solve
At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills
Auto-ApplyDental Front Desk / Patient Services Coordinator
Service coordinator job in Raleigh, NC
Stonehenge Family & Cosmetic Dentistry - a growing, fee for service practice located in North Raleigh - is seeking a hard-working, engaged, and compassionate Dental Front Desk/Patient Services Coordinator to join our team. We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the Stonehenge team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors.
We have a permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, cosmetic, restorative, prost, implants, and reconstructive dentistry.
If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients.
What you can expect from us:
An environment in which team members are treated with respect, appreciation, and kindness
Supportive management that is invested in developing the practice and the people at the practice
A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care
A learning environment that fosters continuous improvement and growth in skill
Consistency in schedule and working hours
Monday: 7am - 3pm
Tuesday: 8am - 5pm
Wednesday: 7am - 4pm
Thursday: 8am - 4pm
What a successful team member looks like:
Does everything with positivity and enthusiasm
Is committed to being a team player and takes pride in the victories of their teammates
Looks for ways to make new ideas work, not for reason they won't
Has a growth mindset, is open to feedback, and strives to increase their self-awareness
Is committed to the practice and doing great work
What you will receive:
Competitive pay
Health, vision, short-term disability, and life insurance
Dental benefit
401k with employer match
3 weeks PTO
7 paid holidays
Scrub/uniform allowance
Auto-ApplyHealthcare Marketer / Community Outreach Specialist
Service coordinator job in Raleigh, NC
Responsive recruiter Benefits:
Your Effort = Your Income
Uncapped Potential
Monthly Bonus Eligibility
Ground Floor Opportunity
Entrepreneurial Environment
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Healthcare Marketer / Community Outreach Specialist
In-Field & Hybrid (Must reside in NC)
About Executive Home Care of Wake Forest Expanding across the vibrant Triangle region, Executive Home Care of Wake Forest is more than a care agency-we're partners in people's lives. We bring comfort, consistency, and compassion into the homes of our clients and their families. We're building a mission-driven, locally-rooted team that is passionate about reimagining how home care connects to the community.
About This Role We're looking for a dynamic, passionate, and driven Healthcare Marketer / Community Outreach Specialist who is not only great at building professional relationships but thrives on making a real difference. Your influence and ideas won't just be welcomed, they'll be foundational.
This isn't traditional sales-it's about connection, credibility, and community impact. You'll help families find trusted care during some of the most vulnerable moments in their lives, and you'll do it by being present, building trust, and creating visibility for our services across the region.
What You'll Be Doing
Build, nurture, and grow referral relationships with healthcare professionals, discharge planners, social workers, elder law attorneys, senior living communities, and more
Host and coordinate community events, workshops, and info sessions to spread awareness and engage prospects
Represent the agency in local networking groups, professional circles, and industry events
Manage and grow our digital presence (social media, newsletters, etc.) to attract both clients and referral partners
Track leads, follow up promptly, and guide families through the intake process with empathy and clarity
Drive growth through innovative outreach strategies while staying rooted in our mission and values
Who You Are (The Superstar We're Seeking)
A natural connector-personable, confident, and emotionally intelligent
Self-motivated, coachable, and enthusiastic about taking initiative
Professional and polished, but approachable and authentic
Compassionate about the needs of all individuals, older adults, and their families
Comfortable using technology (CRM, social media, digital tools) to engage and convert leads
Someone who sees challenges as opportunities and is excited to help build something that brings change.
Qualifications / Desired Experience
2+ years in marketing, outreach, business development, or sales-preferably in healthcare, home care, or senior services
Proven ability to meet or exceed weekly and monthly referral and lead generation targets to drive client conversion
Excellent verbal and written communication skills
Proven ability to build and maintain professional relationships
Valid NC driver's license with the ability to travel locally across the Triangle area
Social media savvy (Instagram, Facebook, LinkedIn, Canva, a plus)
Bilingual or multilingual (a plus, not required)
Compensation & RewardsAt Executive Home Care of Wake Forest, we offer a competitive, growth-minded compensation structure. This role includes a base hourly rate combined with a performance-based incentive plan tied to referral generation, lead conversion, and community engagement outcomes.
While initial compensation is structured hourly, successful candidates will have the opportunity for performance reviews at 90 days and periodically thereafter, with a clear career track toward a salaried leadership role. We are committed to recognizing and rewarding contributions that drive our mission forward and building future executive leaders from within our team.
Important Note on Employment Eligibility
All applicants must be authorized to work in the United States on a permanent basis.
How to ApplyIf you're ready to combine purpose with performance, heart with hustle, and community with career, we want to hear from you. Even if you don't meet every single qualification, if this sounds like your calling-apply anyway.
Flexible work from home options available.
Compensation: $15.00 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones.
Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field.
Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential.
Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided.
Explore Opportunities Near You
If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.
Auto-ApplyHouse Cleaning Specialist (Lead)
Service coordinator job in Raleigh, NC
Ivory Pines Cleaning was born from a cleaner's journey, our mission is to protect the health of cleaners, families, and their pets by using only eco-friendly products - while delivering the kind of detailed, caring service that sets a new standard in our industry.
The Role
The House Cleaning Specialist (Lead) is someone who sets the pace and raises the standard for what great cleaning looks like. You'll be trusted to lead by example - showing professionalism with clients, delivering spotless work with consistency, and taking full ownership of your responsibilities.
This isn't just about cleaning - it's about becoming the person clients look forward to seeing, the one who ensures our promise of health, safety, and excellence is delivered every single day. You'll also be supported with training, feedback, and our Tell Us Your Dreams program to ensure your personal and professional goals are achieved along the way.
What's in it for Me?
Our Promise to You as a Cleaner
At Ivory Pines, you're not just “another cleaner.” You're part of a mission:
Stability - We take care of your hours to ensure you make a steady paycheck each month irrespective of how many hours of work you get.
Protecting your health first - We only use eco-friendly, safe cleaning products, so you don't sacrifice your health for your paycheck.
Raising the standard in cleaning - We're Standard Setters, trusted to deliver work we can be proud of every single time.
Building a career, not just a job - We invest in your growth with training, leadership opportunities, and recognition tied to our core values.
Salary
Salary and Bonuses
You will start with a base salary of $3,000/month, plus additional commissions, bonuses, and tips.
Promotion Fairness in Organization
We are an Equal opportunity workspace with fairness & transparency in Promotions across the Organization.
Pay Transparency
Salary paid bi-weekly in calculation of Base + Commissions + Bonuses made on the 1st and the 15th of the month.
Schedule
Monday-Friday (weekends off!)
Cleans between 8:00AM - 6:00PM
Benefits
Mileage Reimbursement
Flexible Time Off Policy
Paid Company-wide Holidays
Health, Vision, and Dental Insurance
Opportunities for Advancement
Work Environment
You will be Autonomous in your working without micromanagement with expectation you achieve your quota for day in a timely manner.
We believe in recognizing talent instead of punishing, so across your work experience we ensure there are consistent and clear expectations set at all times.
"Tell Us Your Dreams" Program
At Ivory Pines, we believe every team member deserves more than just a job - they deserve the chance to grow and pursue what truly matters to them. That's why we created our “Tell Us Your Dreams” program, a dedicated space where you can share your goals, whether personal or professional, and know that they will be heard and supported.
Each month, we take time to listen, plan, and work with you on your path forward. Through regular feedback, ongoing training, and continuous opportunities to develop, we make sure you have the tools and encouragement to progress. Your dreams are important to us, and we are committed to helping you achieve them while building a career you can be proud of.
As you continue on this path to help us achieve our mission, we want to ensure we help you achieve your dreams too.
Culture
Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great Culture.
Unimpeachable Character
Be the type of person others are proud to welcome into their homes and lives. Professional, respectful, empathetic, and positive - someone whose presence builds trust, comfort, and long-lasting relationships.
Standard Setters
Do work so reliable and precise that it becomes the definition of excellence. Through punctuality, attention to detail, and consistency, raise the bar so high that your effort becomes the benchmark everyone else follows.
Extreme Ownership
Take full responsibility for outcomes - no excuses, no blame. See every challenge as yours to solve, embrace feedback as fuel for growth, and hold yourself accountable to delivering results that stand on their own.
What Success Looks LikeResponsibilities
Perform high-quality, detailed cleaning tasks - ensuring nothing is overlooked and every space meets our standards.
Lead quality, pace, and communication on all jobs. Including quality check walkthroughs before completion.
Manage your daily schedule and complete assigned jobs on time without the need for micromanagement.
Model professionalism and respect in all client interactions, building trust and strong relationships.
Identify and communicate any issues or improvement opportunities, taking ownership of solutions.
Participate in training, feedback sessions, and our Tell Us Your Dreams program to support your growth.
Follow safety protocols to protect yourself, your teammates, and the clients' environment.
Results
Client Satisfaction: Clients consistently rate your work 4.8+/5 and request your service again.
Reliability: Jobs are completed on time, with less than 2% requiring reclean.
Consistency: Every clean meets Ivory Pines' “Standard Setter” benchmark without supervision.
Trust & Professionalism: Zero incidents of client complaints regarding respect, safety, or demeanor.
Ownership: Issues are resolved proactively, and feedback is implemented quickly.
Growth & Improvement: You demonstrate continuous skill and performance improvement month over month.
What We Look For
Must-Haves (Required)
Ability to reliably commute to jobs in and around Raleigh, NC.
A minimum of 3 years experience in
professional residential cleaning
.
Physical ability to perform cleaning duties (standing, bending, lifting up to 30 lbs).
Legal authorization to work in the U.S.
Willingness to undergo a background check in line with company policy.
Nice-to-Haves (Not Required)
Experience in a lead, supervisor, or trainer role.
Familiarity with eco-friendly or non-toxic cleaning products
Bi-lingual (english & spanish)
Auto-ApplyHouse Cleaning Specialist
Service coordinator job in Raleigh, NC
About Us Join Home Clean Heroes as a cleaning specialist and enjoy a $14 -$16 hourly rate, along with quality paid training, a company car while working, no nights or weekends, paid holidays, and paid vacation. Home Clean Heroes is not your regular maid service - we are a fresh take on the home cleaning industry, setting the new standard for excellent customer service. Our cleaners are Heroes, not maids. A portion of every cleaning fee goes to support our local First Responders. We believe that quality service is built on reliability and customer confidence, so we go the distance to ensure that we provide professionals that our clients can trust.
No experience? If you have a willingness to learn, we provide the training! You need to have a great attitude and want to grow with our amazing and fun company!
Job Description Home Clean Heroes is looking for top-quality candidates with a natural smile and a love for cleaning for our Central Raleigh customers. Our cleaning specialists are responsible for providing top-notch cleaning services and a positive customer experience for each of our valued clients.
You must be:
Willing to learn the Home Clean Heroes methods of cleaning, using our products and equipment
A team player - you'll work with a partner each day to clean homes throughout the Central Raleigh and Triangle areas.
A hard worker - this is a physical (dusting, mopping, vacuuming, etc.) job
Honest, reliable and have an eye for detail
A good driver with a valid license without restrictions required
Comfortable working in homes with pets
Willing to submit to a national background check
(Preferred but not required)
NC Licence
What you'll receive:
Paid training program
$14 - $16 hourly rate- no nights or weekends
Company car provided while working
Uniforms provided
All products and equipment necessary to complete any job is provided
Benefits package that includes paid holidays and vacation,
Employee referral bonus
Free snacks and drinks
Be a Hero, not a maid. Compensation: $14.00 - $16.00 per hour
Home Clean Heroes is not your ordinary maid service - we are a fresh take on the home cleaning industry, setting the new standard for excellent customer service.
Our cleaners are Heroes, not maids. We believe that quality service is built on reliability and customer confidence, so we go the distance to ensure that we provide professional house cleaners that our clients can trust. Our ideal Hero is detail-oriented, hardworking, passionate about serving others and extremely dependable! No experience? We provide the training!
Do you want to serve your local community? If so, Home Clean Heroes could be your perfect opportunity.
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Clean Heroes Corporate.
Auto-ApplyPersonal Enrichment Coordinator (Part-Time)
Service coordinator job in Wilson, NC
Under the direction of the Dean of Human Services and Public Safety, the Personal Enrichment Coordinator will manage existing community service program offerings and personal enrichment courses and develop new offerings based on student and community needs, including but not limited to creative writing, photography, languages, financial & retirement planning, and any courses that provide a lifelong learning opportunity for adults to meet their non-vocational needs and interests. This is a part-time position working 20 hours per week (hours may vary depending on the week).
Essential Duties and Responsibilities:
* Coordinate and schedule personal enrichment classes and summer camps
* Assist in the development of new programs and classes
* Recruit, hire, and supervise part-time instructors for personal enrichment classes
* Orient new instructors to job responsibilities and college operations
* Schedule and set up classes in the College's course management system, ensuring accurate record-keeping and timely submission of required paperwork
* Coordinate and collaborate in the development of marketing strategies to promote available courses
* Engage with area businesses and organizations to create classes
* Assist administration in preparing and monitoring budgets for personal enrichment classes
* Procure and manage supplies, textbooks, equipment, and instructional materials
* Maintain, review, and update course descriptions, objectives, and outlines
* Willing to work evenings and weekends as needed
* Serves on college committees as assigned
College-wide Expectations:
WCC places a high value on creating an engaged, collaborative campus environment; therefore, employees are required to complete their work hours in person on WCC's campus. By working on campus and in person, employees have greater opportunities to engage with students and co-workers, attend on-site meetings and presentations, recruit students, and support local business and industry partners.
* Communicates clearly and frequently in writing and speaking to ensure consistency of purpose and vision.
* Works collaboratively with all members of the college community.
* Understands and supports the college's mission, vision, and values.
* Remains current on emerging higher education and division-relevant issues.
* Fosters a work environment characterized by transparency, trust, and professionalism.
* Retains a focus on the student experience, specifically, ensuring instructional rigor, fostering students' sense of belonging, and developing their soft skills.
Education and Experience:
* High School Diploma or Equivalent - required
* Previous experience in an educational setting - preferred
* Previous experience in community college or higher education - preferred
Wilson Community College is an Equal Opportunity Employer. In accordance with the ADA, if you require a reasonable accommodation to apply for this position, please notify the Human Resources Office.