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  • Customer Service FT

    R+L Carriers 4.3company rating

    Service representative job in Arlington, WA

    Customer Service Representative R+L Carriers is seeking a Customer Service Representative to work at our Arlington, WA Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. Customer Service Representative, Starting at $19.81 hr. Full-Time, Monday - Friday, Various Shifts Paid Sick Leave available after the first 90 calendar days of employment. Earn 1 week of vacation after 90 days of employment, Paid Sick Leave available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click her to learn more about our employee resorts Company Culture R+L Carriers - Women in Trucking R+L Carriers is seeking a Customer Service Representative to work at our Arlington, WA Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. Requirements: Strong communication/telephone skills Able to work in a fast-paced environment Strong critical thinking skills Ability to deal with potentially stressful situations General office and customer service experience Basic knowledge or Windows, Outlook and other Microsoft products Ability to type 30+ WPM Preferred: 2+ years of experience as a clerk or similar role in a fast pace environment Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $19.8 hourly Auto-Apply 1d ago
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  • Customer Support Representative

    Place 3.7company rating

    Service representative job in Bellingham, WA

    BRIVITY | Powered by PLACE PLACE is an end-to-end technology and business services platform designed to simplify the real estate lifecycle for both consumers and their real estate agents. Top producing real estate teams partner with PLACE because we take care of bookkeeping, human resources, in-house legal, design and marketing, talent acquisition, business training and coaching. Consumers choose real estate teams Powered by PLACE because our partners are positioned to deliver a better experience to their valued clients. About Brivity: Brivity Platform is the all-in-one real estate solution that automates 50-75% of daily tasks and offers real estate professionals the leverage they need to generate more business, stay top of mind, close more deals, and deliver unparalleled service to their valued clients-all in one system[place]. Brivity is the technology suite of choice for 3,000+ of the nation's top producing real estate agents and teams, including those Powered by PLACE. Customer Support Representative Our Customer Support Representatives are the front line of our customer experience, providing product expertise, solutions, and service with empathy and precision. They take full ownership of customer inquiries, ensuring timely documentation and resolution, while collaborating closely with the Escalation and Product teams to improve systems and enhance the overall customer journey. This role is ideal for someone who thrives in a fast-paced, customer-first environment, enjoys problem-solving, and is eager to grow their technical and communication skills. Reports to: Support Team Lead Responsibilities Resolve product or service issues by clarifying customer concerns, identifying root causes, determining the best solutions, and following up to ensure satisfaction. Deliver accurate, timely, and complete information through calls, chats, and support tickets using the appropriate tools and resources. Manage high volumes of customer interactions while maintaining professionalism and efficiency. Identify recurring issues and communicate trends or feedback to leadership to inform product enhancements. Recommend process or product improvements that elevate the customer experience. Meet or exceed personal and team service-level targets. Handle complaints with empathy and composure, always representing the brand with professionalism. Follow established communication standards, procedures, and guidelines. Go above and beyond to engage and delight customers. Stay informed about company updates, events, and promotions to provide accurate information to customers. Your Skills Strong verbal and written communication skills. Proven ability to learn and maintain thorough product knowledge. Demonstrated success in managing multiple priorities with attention to detail and accuracy. Strong pattern recognition and analytical thinking skills. Excellent organizational and multitasking abilities. Ability to respond to customer inquiries in a professional, timely, and empathetic manner. Willingness to learn and leverage AI tools to enhance productivity, efficiency, and customer experience. Positive, team-oriented attitude with a desire to continuously learn and improve. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees. Employees and their qualified dependents are offered the following benefits: Medical Health Savings Account Dental Vision Additionally they are eligible to enroll in the following voluntary benefits: Short Term Disability Accidental and Illness Insurance Life Insurance Employees are also enrolled in Long Term Disability Insurance and eligible to enroll in the company's 401k program. Employees are offered the following: Vacation Time as Needed 10 Sick Days 9 Paid Holidays and 2 Paid Floating Holidays 3 days of Bereavement Leave Time off for Voting and Jury Duty Employee Assistance Program Employees are eligible to participate in the company's yearly Stock Purchase Program. Salary: $22-25 per hour We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.
    $22-25 hourly Auto-Apply 38d ago
  • Client Services Administrator (CSA)

    Crete Professionals Alliance

    Service representative job in Bellingham, WA

    Job Description Client Services Administrator (CSA) Schedule: Monday through Friday - 8:00 am to 5:00 pm Work Arrangement: Full time - In Office Pay Rate: $21.00 - 29.00 per hour (DOE) Larson Gross is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. We currently have offices in: Bellingham, WA Burlington, WA Lynden, WA Yakima, WA Wenatchee, WA We are seeking a full-time Client Services Administrator (CSA) in our Bellingham, Washington office. At Larson Gross, we're dedicated to delivering exceptional client experiences, empowering our team to do their best work, and fostering a culture of collaboration, integrity, and growth. We're currently seeking a Client Service Administrator (CSA) to join our team and provide proactive, high-level administrative support to a group of Relationship Owners (ROs) and those working on their behalf. What You'll Do As a CSA, you'll play a vital role in helping our team and clients thrive by: Maximizing efficiency for our accounting professionals and firm operations Building strong relationships with our clients through thoughtful service Ensuring quality in all deliverables by adhering to firm policies and taking initiative Core Responsibilities Client Support & Communication Serve as a professional, friendly point of contact for clients Proactively collect and manage client documents Format, submit, and deliver client deliverables (paper and electronic) Assist with correspondence, portal uploads, and general client follow-up Administrative & Project Support Set up and manage jobs and project data; ensure accuracy with ROs Generate job lists and reports; monitor deadlines Help roll jobs forward and finalize completed engagements Manage client and contact records in CRM, including preferences and reporting needs Scheduling & Meetings Schedule client appointments and coordinate meeting logistics Prepare agendas and assemble materials Manage conference room reservations and virtual meeting setups Reception & Office Operations Greet clients and manage lobby area Answer and direct incoming phone calls Manage incoming/outgoing mail Provide email support to ROs and assist with special projects as needed What We're Looking For High school diploma or equivalent required Minimum 2 years of increasingly responsible administrative experience Experience in professional services or client-facing environments preferred Skills & Attributes Intermediate to advanced Microsoft Office skills (Word, Excel, Outlook); comfortable with new software Excellent verbal and written communication Strong attention to detail and accuracy Highly organized with proven ability to manage multiple tasks Friendly, positive, and service-oriented attitude Ability to work both independently and collaboratively in a fast-paced environment What Success Looks Like Client Service Anticipate client needs and follow through with initiative Understand the services we offer and support their delivery Ensure timely, polished, and professional client experiences Teamwork & Personal Effectiveness Collaborate with colleagues to ensure firm-wide success Take ownership of your role and contribute with integrity Remain open to feedback and committed to growth Technical Competence Communicate clearly and professionally Prioritize and adapt to shifting deadlines and responsibilities Uphold firm standards and seek continuous improvement This position operates as part of a US Northeast-based team, with typical working hours aligning with Pacific Standard Time (PST) to facilitate effective collaboration. We offer flexibility in managing your schedule to maintain a healthy work-life balance while meeting business needs. We are excited to invite talented individuals to join our dynamic team! In addition to a rewarding career, we provide a robust benefits package, including: Health, Dental, and Vision Insurance (with options for fully paid employee-only coverage for health and dental) Company-Paid Life and Long-Term Disability Insurance Ancillary Benefits such as supplemental life insurance and short-term disability options Classic Safe Harbor 401(k) Plan with employer contributions Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! “Larson Gross” is the brand name under which Larson Gross Assurance, PLLC and Larson Gross Advisors, LLC (and its subsidiaries) provide professional services. Larson Gross Assurance, PLLC and Larson Gross Advisors, LLC practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Larson Gross Assurance, PLLC is a licensed independent CPA firm that provides attest services to its clients, and Larson Gross Advisors, LLC provides tax and business consulting services to their clients. Larson Gross Advisors, LLC is not a licensed CPA firm. The entities falling under the Larson Gross brand name are independently owned and are not liable for the services provided by any other entity providing services under Larson Gross brand. Our use of the terms “our firm” and “we” and “us” and terms of similar import, denote the alternative practice structure conducted by Larson Gross Assurance PLLC, and Larson Gross Advisors, LLC (and its subsidiaries). Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
    $21-29 hourly 9d ago
  • LMHC Associate - Fee For Service

    Thriveworks 4.3company rating

    Service representative job in Bellingham, WA

    Thriveworks is currently seeking provisionally licensed individuals pursuing Washington Licensure as an LMHC in Bellingham, WA to provide remote or a mix of telehealth and face-to-face sessions. This role is eligible for a $12,500 ramp stipend for clinicians offering 25+ hours of availability per week. At Thriveworks, we're not just growing a practice-we're building a movement to transform mental health care. Founded and led by clinicians, we understand what it takes to support our team so they can focus on what they do best: delivering exceptional care. Who We Are Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career. What We're Looking For We're hiring provisionally licensed clinicians in Washington who are ready to make a difference and grow with us. We're especially interested in: Full-time availability (30 hours/week - 25+ client visits with 5 hours administrative time including supervisory meetings). Behavioral health generalists (open to seeing couples/children, with our support) Clinicians who value autonomy and also enjoy being part of a team Strong character matters - we value integrity, openness, and a commitment to quality care Flexibility in your work schedule Qualifications: Must live and be seeking licensure in the state where services are provided A graduate of an approved 60-credit hour program Approved by the board as a LMHCA Graduate or Post-graduate work experience in a counseling setting treating depression and anxiety is required Graduate or Post-graduate work experience independently conducting intakes and diagnosing (preferred) according to the current DSM-5 under a licensed supervisor. Compensation: Up to $57,700 based on licensure type/level, session volume, and bonus opportunities. What We Provide We do the heavy lifting so you can focus on care. As a W2 employee, you'll receive: $12,500 ramp stipend for 25+ clinical hours/week Guaranteed, bi-weekly pay (no need to wait on reimbursement) FREE group and individual clinical supervision provided Paid orientation and annual pay increases PTO and flexible scheduling (7am-10pm, 7 days/week) No-show protection and caseload build within 90 days of credentialing Credentialing, billing, scheduling, and marketing support Health, dental, life, liability, and disability insurance options 401k with 3% employer match CEU reimbursement and free in-house training Opportunities for paid resident supervisory roles A vibrant clinical community-online and in person Monthly peer consultations and professional development A clear path for career growth and internal promotion A Place to Belong and Thrive Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you're seeking mentorship, advancement, or a place where your impact matters, you'll find it here. 93% of our team reports feeling included, and 87% say their work has purpose-and we think that says a lot. Ready to Join Us? Apply today to become part of a team that's changing mental health care for clients and clinicians alike. #LI-Hybrid #LI-MS1 Interested in joining Team Thriveworks? We're thrilled to meet you! With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from ************************* or an @thriveworks.com email address. Our interviews will take place over Google Meet (not Microsoft Teams or Zoom) We will never ask you to purchase or send us equipment. If you see a scam related to Thriveworks, please report to ***********************. You can contact ************************** with any questions or concerns. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team. By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
    $57.7k yearly Auto-Apply 31d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Brad Methner-State Farm Agent

    Service representative job in Mount Vernon, WA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Paid time off Training & development 401(k) matching Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $40k-52k yearly est. 21d ago
  • Patient Services Representative

    Family Care Network 4.0company rating

    Service representative job in Bellingham, WA

    Earn a sign-on bonus (up to $1,000) when you join our team as a Patient Services Representative! Title: Patient Services Representative City: Bellingham, WA Position: Full-time position, Monday through Friday, 5, 8-hour shifts. One shift per week is 10:30am-7:30pm non-exempt (hourly). Compensation: The full wage scale is $19.50 - $28.93 per hour. Placement within the wage range is determined by the candidate's relevant experience. Bonus: Candidates are eligible to receive a sign-on bonus of $1,000 when accepting a full-time position (0.75 - 1.0 FTE) or $500 when accepting a part-time position (0.5 - 0.74 FTE) (Subject to payback clause ). Benefits: At FCN, we offer a comprehensive benefits package designed to support your well-being and that of your family, with flexibility and quality care. Health Benefits: Three Medical plan options Two Dental plans, including orthodontia for children and adults Employer-paid Vision coverage for employee and family Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships Flexible Spending Account (FSA), Healthcare and Dependent Care Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility) Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage) Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire Voluntary Accident and Hospital insurance plans with annual wellness benefits *Eligibility for these benefits depends on your full-time or part-time status. Time Off & Wellness: Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB) to support your vacation, health, and personal needs PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment Full-time employees generally begin earning 18 days of PTO, increasing 33 days over time per our PTO policy. You can rollover unlimited PTO hours into the next year. PSL accrues at 1 hour per 40 hours worked EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours Retirement: 401(k) plan with employer match, both Traditional and Roth options available 401(k) Profit Sharing Plan Free financial planning guidance to support your retirement goals *Eligibility for these programs is based on your years of service and required hours. Additional Benefits: Eligibility for FCN applicable bonuses About FCN: As an independent, locally owned, physician-run network of family medicine providers, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea. Job Summary: This position is responsible for the daily administrative functions of the clinic, acting to support patients while adhering to company policies and standards. Duties are site-specific and may involve all or some of the following: reception, medical records, switchboard, referrals, and scheduling. We are looking for a qualified, motivated individual with a passion for family medicine who can: Communicate effectively Provide excellent customer service Effectively manage patient flow Respond to patient questions and/or concerns in a calm and helpful manner Accurately enter and review patient data in the EMR Prioritize and multitask on multiple projects with frequent interruptions Knowledge, Skills and Abilities: Ability to establish lasting and effective employee relationships in a team environment Proficiency in using standard computer and office equipment Good spelling, grammar, typing, data entry, and phone skills Ability to maintain patient privacy and confidentiality Ability to adapt to process and procedure changes Ability to thrive and grow in a fast-paced, learning environment Medical office experience is helpful, but not required Bilingual a plus Qualifications Education & Experience: High School diploma or GED, or equivalent knowledge and skills obtained through a combination of education, training, and experience. Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, use hand to finger coordination, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, and listen attentively. The employee must occasionally lift and/or move up to 30 pounds. Immunization Requirements: Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role. A simple process is in place for employees to request exemptions for medical or religious reasons. Family Care Network is a Drug-Free, Equal Opportunity Employer.
    $19.5-28.9 hourly 10d ago
  • Customer Support Specialist

    PTLA Career

    Service representative job in Bellingham, WA

    PRIMARY RESPONSIBILITIES: Meets and exceeds weekly revenue/leasing goals Provides excellent customer service to internal and external customers through the facilitation and implementation of company wide customer centric programs and initiatives and is evidenced through above benchmark customer satisfaction scores Presents the community to prospective residents through tours of the community, its amenities, model units and/or other available floorplans Participates in the marketing of the community through outreach marketing to specific markets identified by the Team Leaders, as needed Ensures most current, relevant information about the community is provided to prospective customers through monitoring and updating online and print advertisements and postings daily Manages life cycle of relationship of all leads through first contact to move-in continuing through to the renewal process Actively involved in ensuring first-class property curb appeal including merchandising market ready apartments to optimum visual appeal for prospective customers. Completes market surveys by identifying and contacting direct competitors and shopping competitors regularly Adheres to the letter and spirit of Fair Housing laws. Completes assigned tasks and projects as directed by direct supervisors QUALIFICATIONS: Polished Presentation Proven Sales Skills Problem Solving and Conflict Resolution Skills Ability to multi-task Strong Verbal and Written Communication Skills Team Player Intermediate Computer Skills / Internet Savvy CORE COMPETENCIES: In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific: Achievement Focus Adaptability Business Ethics Customer Service Communications Consultative Selling Sales Skills EDUCATION AND/OR TRAINING: High school diploma, GED or equivalent Job Type: Part-time Application Question(s): This position will require the ability to work more than 10-20 hours a week between the end of August to mid-September. It will also require flexibility to work weekends. Are you comfortable with both requirements? Ability to Commute: Bellingham, WA 98229 (Required) Ability to Relocate: Bellingham, WA 98229: Relocate before starting work (Preferred) Work Location: In person
    $37k-51k yearly est. 16d ago
  • Customer Support Specialist (On-site Banking Call Center)

    Heritage Bank 4.4company rating

    Service representative job in Burlington, WA

    Heritage Bank has an exciting opportunity to join our organization! Are you a friendly and helpful customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center. Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs. This position is Full Time; typical schedule is Monday - Friday 8:00 a.m. to 5:00 p.m. and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences. This position is fully onsite in Burlington, Washington. Base Salary Range: Level I - $20.00 - $21.62- $24.84 per hour Level II - $22.00 - $22.70- $26.87 per hour Senior - $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I - Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. Heritage Bank is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law. Job applicants have certain legal rights. Please click here for information regarding these rights. If you need assistance completing the online application, please email: ******************************* Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. Keywords: #BankingCallCenter, #CustomerServiceRepresentative, #CustomerSupport, #BankingCustomerService #telephonebanker ##JobCategory:Customer Service Center## ##Street:435 E. George Hopper RD## ##City:Burlington## ##State:WA## ##ZipCode:98233## ##Internal:false## *mon
    $22-22.7 hourly Auto-Apply 60d+ ago
  • Market Float Customer Service Representative III

    Coastal Community Bank 4.1company rating

    Service representative job in Arlington, WA

    About us: Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here. Job Summary: Responsible for soliciting or building relationships with new customers, servicing and expanding relationships with existing customers. Assess customer needs, suggest or promote alternative products or services, and either fill the need or refer to appropriate area. Provide timely and accurate resolution of account related issues. This role will fill staffing needs within a specified market area: Arlington, Darrington, Smokey Point and Downtown Everett Essential Duties and Responsibilities: * Provide customer service in accordance with Coastal's Core Values. * Interview and assess customer and non-customer needs and suggest appropriate products or services. This may be in the branch or a call to a local business, or from a book of business. * Conduct phone follow up and actively raise customer awareness of bank products and services. These activities may have a standard of frequency set by branch management. * Maintain an organized system for tracking and following up on customer needs and track monthly production to the branch and individual goals. * Provide customer referrals to Treasury Management, Commercial and Consumer Lending, Cash Management and Real Estate Lending. * Provide timely resolution and follow through on customer issues and concerns. * Complete account documentation according to bank guidelines. * Maintain current knowledge of banking rules and regulations and complete monthly online training. * Represent Coastal in a positive and professional manner. * Provide back-up to the tellers and/or assist with operations duties as assigned. * Actively work a book of customers to build relationships, grow the value of the book as management has goaled and keep a strong grasp on the retention of our clients. This may also include relationship reviews with a line of business. * Compliance with all regulatory requirements. * Conduct research and calling on prospects. * Can open all personal and business accounts and issue debit cards. * Can work BOB and give referrals to LOB partners. * Can actively work new accounts, research businesses to call, and set up appointments for calling. * Conducts audits, wires, business loans, and consumer/ RE loans. * Other duties assigned. Requirements Qualifications: * Outgoing, professional attitude with customers, prospects and co-workers * Proven effective verbal and written communication skills * Required to handle multiple tasks at the same time * PC experience navigating in a Windows environment and using multiple applications * Must have excellent attention to detail to ensure timely and effective communication with customer until request/issues have been resolved * Previous sales experience, preferably of financial products and relationship development for retention * Basic internet skills * Must have banking experience EDUCATION AND/OR EXPERIENCE * Associate's degree (AA) or equivalent from two year college or technical school; or * One to two years related experience and/or training; or * Equivalent combination of education and experience HOW YOU'LL THRIVE AT COASTAL * Be the Best - Communicate effectively, pay close attention to detail, and prioritize your personal development. * Be Relentless - Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. * Be Un-Bankey - Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. * Embrace Gray Thinking - Use sound judgment while decision-making and problem-solving. Think outside the box. * Stay Flexible - Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. * Take Care of Each Other - Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. BEING YOU AT COASTAL Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.? BENEFITS WE OFFER We're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include: * Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle. * Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions. * Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs. * Dental and Vision Insurance: Plans?to keep you and your family smiling and seeing clearly. * Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents. * Long-Term (LTD)/Short-Term Disability (STD): Income protection in the event of a long-term illness or injury. * Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most. * 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future. * Paid Time Off: Generous vacation and sick leave policies to support your time away from work. * Holidays: Enjoy 11 paid holidays throughout the year. Check out our benefits on our careers site! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this Job, the employee must: * have the ability to sit for extended periods of time * have the ability to stand for extended periods of time * have the ability to perform repetitive finger, hand and arm movement * have ability to use electronic office equipment such as, computer keyboard and mouse, ten key, telephone, etc * Occasionally stoop, kneel, crouch, or crawl. * Occasionally lift and/or move up to10 pounds * have the ability to view and read computer screen for extended periods of time Salary Description $24.28 - $33.99 per hour
    $24.3-34 hourly 45d ago
  • Customer Service English Spanish Billingual Part-time

    Triplenet Technologies

    Service representative job in Mount Vernon, WA

    Job Title: Temporary Bilingual Customer Service Representative (Spanish/English) Schedule: Part-Time, 2 days per week (to start) We are seeking a Temporary Bilingual Customer Service Representative to support our team on a part-time basis. This assignment will involve assisting customers in both English and Spanish, providing clear communication and excellent service. Responsibilities: Handle customer inquiries by phone, email, or in person in English and Spanish Assist with product/service questions and resolve issues promptly Record customer interactions and maintain accurate information Provide professional, courteous support to ensure customer satisfaction Qualifications: Fluent in Spanish and English (spoken and written) Strong communication and customer service skills Prior customer service experience preferred Available to work 2 days per week (to start) for the duration of the temporary assignment Location: Mt. Vernon Pay: $18-$22 per hour
    $18-22 hourly 60d+ ago
  • Part Time Customer Service and Sales Associate

    Hertz 4.3company rating

    Service representative job in Bellingham, WA

    The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs. Wages: $18.00/hr. Responsibility of a Sales and Service Associate includes: Effectively communicate and offer ancillary products and services to enhance customer's travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience. Convert phone shops to reservations and rentals Creating a positive customer service experience by listening to and identifying customer needs Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. Assist customers with various post rental inquiries that involve the rental and billing process. Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. Skills/Experience: Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Have the competitive drive and confidence to succeed in a commission-based environment. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate sales, professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Show proven experience of working well within a team. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions. Stand for long periods of time. Qualified applicants will have the following: A valid driver's license with record in good standing Ability to drive and operate vehicles Fluency in English 1-2 years of customer service and sales experience. Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
    $18 hourly Auto-Apply 17d ago
  • Domino's Pizza Maker/CSR - Lynden, WA (7073)

    Domino's Franchise

    Service representative job in Lynden, WA

    JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. ADDITIONAL INFORMATION - Full Time or Part time available! Or even just a day or two a week! - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay! - CSRs make state minimum + tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder! Qualifications At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores! Additional Information Benefits: -Paid sick leave per Washington law -Health Care benefits for full time employees (30+ hours per week after waiting periods) -Dental and Vision plans available to purchase All your information will be kept confidential according to EEO guidelines. If there are any errors in the wages posted, or in the benefits that we provide, please email [email protected] with the subject WAGE TRANSPARENCY and the store location you are applying for, and we will correct the advertisement within 5 days.
    $33k-42k yearly est. 9d ago
  • Market Float Customer Service Representative III

    4618

    Service representative job in Arlington, WA

    About us: Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here. Job Summary: Responsible for soliciting or building relationships with new customers, servicing and expanding relationships with existing customers. Assess customer needs, suggest or promote alternative products or services, and either fill the need or refer to appropriate area. Provide timely and accurate resolution of account related issues. This role will fill staffing needs within a specified market area: Arlington, Darrington, Smokey Point and Downtown Everett Essential Duties and Responsibilities: Provide customer service in accordance with Coastal's Core Values. Interview and assess customer and non-customer needs and suggest appropriate products or services. This may be in the branch or a call to a local business, or from a book of business. Conduct phone follow up and actively raise customer awareness of bank products and services. These activities may have a standard of frequency set by branch management. Maintain an organized system for tracking and following up on customer needs and track monthly production to the branch and individual goals. Provide customer referrals to Treasury Management, Commercial and Consumer Lending, Cash Management and Real Estate Lending. Provide timely resolution and follow through on customer issues and concerns. Complete account documentation according to bank guidelines. Maintain current knowledge of banking rules and regulations and complete monthly online training. Represent Coastal in a positive and professional manner. Provide back-up to the tellers and/or assist with operations duties as assigned. Actively work a book of customers to build relationships, grow the value of the book as management has goaled and keep a strong grasp on the retention of our clients. This may also include relationship reviews with a line of business. Compliance with all regulatory requirements. Conduct research and calling on prospects. Can open all personal and business accounts and issue debit cards. Can work BOB and give referrals to LOB partners. Can actively work new accounts, research businesses to call, and set up appointments for calling. Conducts audits, wires, business loans, and consumer/ RE loans. Other duties assigned. Requirements Qualifications: Outgoing, professional attitude with customers, prospects and co-workers Proven effective verbal and written communication skills Required to handle multiple tasks at the same time PC experience navigating in a Windows environment and using multiple applications Must have excellent attention to detail to ensure timely and effective communication with customer until request/issues have been resolved Previous sales experience, preferably of financial products and relationship development for retention Basic internet skills Must have banking experience EDUCATION AND/OR EXPERIENCE • Associate's degree (AA) or equivalent from two year college or technical school; or • One to two years related experience and/or training; or • Equivalent combination of education and experience HOW YOU'LL THRIVE AT COASTAL Be the Best - Communicate effectively, pay close attention to detail, and prioritize your personal development. Be Relentless - Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. Be Un-Bankey - Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. Embrace Gray Thinking - Use sound judgment while decision-making and problem-solving. Think outside the box. Stay Flexible - Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. Take Care of Each Other - Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. BEING YOU AT COASTAL Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.? BENEFITS WE OFFER We're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include: Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle. Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs. Dental and Vision Insurance: Plans?to keep you and your family smiling and seeing clearly. Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents. Long-Term (LTD)/Short-Term Disability (STD): Income protection in the event of a long-term illness or injury. Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most. 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future. Paid Time Off: Generous vacation and sick leave policies to support your time away from work. Holidays: Enjoy 11 paid holidays throughout the year. Check out our benefits on our careers site! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee must: have the ability to sit for extended periods of time have the ability to stand for extended periods of time have the ability to perform repetitive finger, hand and arm movement have ability to use electronic office equipment such as, computer keyboard and mouse, ten key, telephone, etc Occasionally stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to10 pounds have the ability to view and read computer screen for extended periods of time Salary Description $24.28 - $33.99 per hour
    $24.3-34 hourly 46d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Luis Sanchez-State Farm Agent

    Service representative job in Marysville, WA

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency first opened its doors in 2008, and since then weve grown into a close-knit team of four dedicated professionals. Ive been part of the State Farm family since 2003, starting as a team member and working my way up, and I now bring more than 22 years of industry experience to leading this agency. Before becoming an agent, I worked in sales, which helped me develop the relationship-building and communication skills I now use every day to support both my team and our clients. We pride ourselves on creating a welcoming, collaborative, and enjoyable work environment where team members feel valued and excited to come to work each day. Our office culture is focused on teamwork, dependability, and follow-through we go the extra mile to ensure our clients receive exceptional service and feel supported in every interaction. If youre someone who thrives on building relationships, enjoys helping others, and wants to be part of a team where your contributions truly matter, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Luis Sanchez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish preferred.
    $40k-52k yearly est. 23d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Brian Pepelnjak-State Farm Agent

    Service representative job in Marysville, WA

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened in July 2016 and is home to a team of four. Im a second-generation State Farm agent, proudly continuing a family legacy that began 47 years ago at this very location. Before taking over the agency, I worked at a startup in California, helping grow it into a multi-million-dollar company specializing in packaging products. I graduated from a local college where I met my wife. Together, were raising three children, one in college at University of Washington and the other two are still in high school. I love the outdoors, skiing, mountain biking, and cycling, and Im deeply involved in my church and several local nonprofits. We offer a casual office environment, PTO, team events and lunches, team-building activities, and birthdays off. We make it a priority to celebrate milestones and achievements together as a team. Our culture is close-knit and relationship-driven, centered around a simple motto: Truly caring and serving customers with empathy and genuine care. We work hard, play hard, and keep things fun Im known for my sense of humor and for leading with heart. Were looking for team members who are sincere, kind, driven, and genuinely care about making a difference in the lives of others. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Brian Pepelnjak - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $40k-52k yearly est. 2d ago
  • Customer Service Representative

    West Mechanical Inc.

    Service representative job in Bellingham, WA

    Job Description Customer Service Representative West Mechanical has been serving the greater Bellingham and surrounding area for over 40 years. We are currently looking for an experienced Customer Service Representative to join our team. Position Summary: A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. Pay: $21-25/hr Depending On Experience Work Hours: Monday - Friday; 8:30am to 5 pm BENEFITS: Highly competitive wages Health, Dental and Vision insurance - 100% paid for the employee by the employer PTO- This is based on hours worked .25 multiplier per hour/52 hours Paid Holidays New Years, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day 401 k - After 1 year eligible up to 4% match Direct Deposit Required Qualifications: High school diploma or equivalent Aggressive self-starter Able to multi-task and answer a multi-line phone system Fast learner Advanced customer service skills Strong data entry skills Excellent verbal and written communication skills Strong interpersonal skills 1+ years of customer service experience Professional phone etiquette Strong attention to detail Well organized and ability to work independently Able to work flexible schedule that may include weekends Intermediate computer skills Problem solving skills
    $21-25 hourly 7d ago
  • Route Service Representative - UniFirst

    Unifirst 4.6company rating

    Service representative job in Marysville, WA

    At UniFirst, we Always Deliver-for our customers and our people. As a Route Service Representative (RSR), you'll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route. You'll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you're customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity. What Your Role Entails: • Manage an Assigned Route\: Serve as the primary point of contact for customers, delivering and picking garments and products daily. • Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency. • Deliver Consistent, Reliable Service\: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction. • Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience. • Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential. • Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships. • Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety. • Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards. • Maintain a Predictable Schedule: Monday-Friday daytime hours with no nights, weekends - servicing the same route and customers each week to build consistency and trust. Core Competencies • Customer-Centric Mindset & Relationship Building: You consistently deliver outstanding service that exceeds expectations, building lasting trust with every customer on your route. You understand that each interaction is an opportunity to strengthen relationships and grow business. • Time Management, Route Efficiency & Safety Awareness\: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent schedule, handle unexpected challenges with ease, and ensure each stop receives the same level of quality service and care. • Dependability, Problem-Solving & Professional Communication: You take ownership of your responsibilities, showing up prepared, following through on commitments, and representing UniFirst with professionalism. You communicate effectively with customers and internal teams, quickly addressing needs or concerns, and finding solutions that support both service excellence and business growth. • Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. You approach upselling as a way to strengthen customer relationships, ensuring their needs are met with the right solutions at the right time. Why You'll Enjoy This Role • Consistent Customer Connections\: Service the same set of customers on your dedicated route, building trust and strong, long-term relationships. • Earning from Day One: This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route. • Make a Direct Impact: Be the face of UniFirst for your customers-delivering great service, resolving issues, and helping their businesses succeed. What You Bring to UniFirst • Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation. • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam. • Educational Requirements: High school diploma, GED, or military service required. • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus! • Tech-Savvy\: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience. • Physical Stamina\: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. • Training & Development: Formal training through our SCP program to set you up for success as an RSR • Career Development\: Continuous training and growth opportunities • Company Culture: A supportive and inclusive workplace rooted in a strong sense of community • Stability & Work-Life Balance: Monday-Friday daytime schedule, no nights or weekends • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! The estimated weekly base compensation for this position is $1,000.00 weekly guaranteed pay with additional earned commissions. Additionally, geographic differentials may apply based on the location where the position is ultimately filled, which could affect the final compensation. Please note that there is no application deadline for this role, and the recruitment process will continue until the position is filled. About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
    $1k weekly Auto-Apply 28d ago
  • Entry Level Customer Service/Sales

    Global Elite Group 4.3company rating

    Service representative job in Bellingham, WA

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to long term success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Social Services Liaison

    Regency Coupeville

    Service representative job in Coupeville, WA

    As Social Services Liaison, you assist in providing for residents' social, emotional, and psychological needs. You plan for residents' discharge and ensure they reach their full potential.You will: Support individual needs, preferences, routines, concerns, and choices Arrange needed adaptive equipment, clothing, personal items, and referrals to outside agencies Coordinate social services with the management team Document in the patient clinical record Communicate with and encourage the family to participate in care planning Provide residents with information concerning resident rights, living wills, etc. Explain as necessary Report to community Administrator/ Social Services Director You currently: Promote resident rights, dignity, and confidentiality standards Problem-solve creatively, are organized, and flexible. Display excellent written and oral communication skills Prefer one to two years working in geriatrics/long-term care. Must have Bachelor's or Master's degree in Social Work. Our full-time Benefits: Medical / Dental / Vision Insurance Prescription Drug Coverage Paid Time Off (PTO) Paid Life Insurance Employee Assistance Program (EAP) Employee Discounts (movies, restaurants, gifts, & more) 401-K We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
    $35k-46k yearly est. 8d ago
  • Customer Service Representative

    Midas Birnbaum

    Service representative job in Bellingham, WA

    Midas is looking for a customer service representative with the knowledge of automobiles and the parts needed to help customers with complaints and questions, give customers information about products and services, make reservations, take orders, and process returns. You will need to answer phones, call vendors for parts, order parts online, have the knowledge to be able to put together a estimate for the customer. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers and the knowledge of the vehicle and the parts needed to do the job . We are asking for at least 3 years experience in the automotive field. You need to be able to multi-task. Compensation: $19.00 - $23.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $19-23 hourly Auto-Apply 60d+ ago

Learn more about service representative jobs

How much does a service representative earn in Bellingham, WA?

The average service representative in Bellingham, WA earns between $28,000 and $47,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Bellingham, WA

$36,000

What are the biggest employers of Service Representatives in Bellingham, WA?

The biggest employers of Service Representatives in Bellingham, WA are:
  1. Global Elite Group
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