Service representative jobs in Lubbock, TX - 130 jobs
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Call Center Rep - In Office
The Briggs Agencies 4.4
Service representative job in Post, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 15d ago
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Technical Services Representative
Carlisle Companies Inc. 4.2
Service representative job in Anton, TX
The Account Technical ServicesRepresentative is responsible for leading and providing technical service and support on polyurethane products and equipment to key accounts within Carlisle Polyurethane Systems. This role requires a considerable amount of travel. The position will ideally be located in the Austin, Texas area.
Duties and Responsibilities:
* Technical Support & Cross-Functional Coordination
* Act as a technical support for both site operations and Carlisle R&D regarding product challenges, quality concerns, or design updates.
* Communicate recommended changes to Account Manager on product design, QC standards, or technical requirements that may impact performance, quality, or production timelines.
* Develop and implement training, verbally, written and physically in both equipment and application of polyurethane products.
* Assist leadership with SOPs and product documentation updated
* Other duties as assigned
* Equipment, Operations & Quality Control
* Monitor equipment performance and ensure repairs, maintenance, and spare parts inventory meet Carlisle's standards and required timeframes.
* Provide support for equipment operations, including troubleshooting equipment issues and ensuring corrective actions.
* Conduct periodic and random QC inspections to ensure adherence to required quality standards.
* Document all product or equipment performance issues and support formal Root Cause Analysis (RCA).
Required Knowledge/Skills/Abilities:
* Applied experience in polyurethane/polyurea products, equipment, and applications.
* Knowledge of equipment operations, basic troubleshooting, and maintenance coordination.
* Proactive problem-solving and ability to make fast, sound decisions in dynamic environments.
* High attention to detail and accuracy in documentation and reporting.
* Strong understanding of production processes, quality control, and safety protocols.
* Demonstrated record of influencing key internal and external stakeholders in the design process.
* Must be willing to travel up to 75% of the time.
* Must have a passport with the ability to travel outside the US.
* High School Diploma or Equivalent
Education and Experience:
* High school diploma or equivalent
* Minimum of 3-5 years of experience as an applicator spraying polyurethane insulation systems with at least 1 year of technical troubleshooting experience with Graco, PMC, and or other manufacturers' equipment.
* Direct experience with polyurethane technologies and equipment a plus.
Working Conditions:
* Work may take place at customer work sites with possible exposure to the outside environment, including high and low temperature extremes.
* Significant travel is required, which necessitates the ability to drive/ride long distances in a motor vehicle or Fly commercial airlines.
* When providing support during the application process, the wearing of PPE will be required, which may include a respirator, protective suit, gloves, and eye protection.
* When not working at a job site, work can be done in a home office that has been outfitted to allow for the use of Teams meetings and provides a sufficient level of internet access and bandwidth.
#LI-MN1
$34k-45k yearly est. 8d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service representative job in Lubbock, TX
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-34k yearly est. 2d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Service representative job in Lubbock, TX
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoyoversight
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$30k-39k yearly est. Auto-Apply 8d ago
CSA PM1 Technician
Warren Cat 4.3
Service representative job in Lubbock, TX
TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information.
* Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs.
WHAT YOU'LL NEED:
* Ability to work independently and follow instructions as given.
* Knowledge of Caterpillar equipment.
* High school diploma or general education degree (GED).
* Valid drivers' license and good driving record. Will have to get a CDL.
* Computer knowledge a plus.
* Excellent customer service.
* Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram.
* Successfully complete Work Steps assessment.
WHY WORK WITH US?
* We like to take care of business and have fun doing it!
* We offer health, dental, vision, life, and more as a comprehensive benefits package.
* Don't you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 60%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
$24k-32k yearly est. Auto-Apply 34d ago
Juris Customer Success Consultant
Lexis Nexis 4.4
Service representative job in New Home, TX
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 48d ago
Call Center Representative
Perdue, Brandon, Fielder, Collins and Mott L.L.P
Service representative job in Lubbock, TX
Job Description
Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities. Perdue Brandon continues to grow and currently has 15 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in nine states.
For more information on our Firm, please visit our website at **************
Position Summary: Perdue Brandon is a high-volume collection firm that offers a professional, yet casual environment. We
are in search of a team member for our Collections Department to assist in the collection of
delinquent fines and fees accounts through varying communication methods and possible suit preparation.
We pay our Call Center Representatives a competitive wage of $15.00/hour.
Essential Job Functions:
Receive high volume of inbound phone calls
Make outbound calls to account owners
Track correspondence sent, received or requiring further action in account management system
Research owner contact information as needed
Meet daily, weekly and monthly production objectives
Be accountable for call quality, attendance, and adherence to work schedule results
Experience Requirement(s):
Previous Office Experience (Preferred)
Experience in a law office, collections environment or tax office (Preferred)
Experience in customer service (Preferred)
Education Requirement(s):
High School diploma or equivalent (Required)
Some college (Preferred)
Competencies / Skills
Essential Skills:
Strong oral and written communication skills
Proficiency in Microsoft Office, specifically Word, Excel and Outlook
Ability to meet deadlines, work under pressure and prioritize tasks
Strict attention to detail
Ability to work independently
Strong proficiency at multi-tasking
Punctuality and dependability
Preferred Skills:
Decision-making skills Ability to work independently and make decisions that balance the interests of the
firm and the customer
Conflict Resolution skills Customers can be difficult, and you need to be able to respond to difficult behavior
with diplomacy and tact
Ability to work under pressure Candidates must demonstrate a healthy response to stressful situations
Adaptability and Teamwork - Ability to accept and implement coaching and feedback in order to achieve
individual and team performance goals
Work Environment
This position involves:
Sitting at a computer most of the day
Utilizing a headset and being on the phone frequently
On the job training
Annual performance reviews
ARE YOU READY TO JOIN OUR TEAM?
If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Job Posted by ApplicantPro
$15 hourly 10d ago
Customer Service Representative
Fastsigns 4.1
Service representative job in Lubbock, TX
Benefits:
Employee discounts
Health insurance
Paid time off
Training & development
FASTSIGNS #11701 is hiring for a Customer ServiceRepresentative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer ServiceRepresentative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in weekly team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer ServiceRepresentative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $2,600.00 per month
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$2.6k monthly Auto-Apply 60d+ ago
TPWD - Staff Services Officer III (Internal Applicants Only)
Texas Parks and Wildlife Department 4.1
Service representative job in Lubbock, TX
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. EXCELLENT BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page.
PLEASE NOTE:
All applications must contain complete job histories in the WORK HISTORY SECTION to include
* Job Title
* Dates of employment (month/year)
* Hours worked per week
* Name of Employer, Name of Supervisor and Phone Number
* Description of duties performed
* Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit towards meeting the minimum requirements.
* Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience.
* Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields.
* College Transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.
* Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application.
* Work In Texas (WIT) Applications: WIT applicants are required to complete the supplemental questions to be considered for the posting. To complete the supplemental questions, login to CAPPS Recruit.
IF THIS INFORMATION IS NOT SUBMITTED, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE.
NEED HELP? Watch our VIDEO ON HOW TO APPLY FOR JOBS
MILITARY OCCUPATIONAL SPECIALTY CODES:
Job Classification
Service
Military Specialty
Staff Services Officer I-V
Army
36B, 42A, 51C, 89A, 92A, 92Z, 36A, 42B, 42H, 51C, 70C, 70F, 92A, 420A, 920A, 920B
Staff Services Officer I-V
Navy
LS, LSS, PS, YN, YNS, 120X, 641X
Staff Services Officer I-V
Coast Guard
SK, YN, F&S, FIN10, PERS, SEI11, SEI15, WEPS
Staff Services Officer I-V
Marine Corps
0111, 0147, 0161, 0171, 0431, 0491, 3152, 4821, 8411, 8412, 0102, 0160, 0170, 0430, 2102, 4801, 4802, 4803, 4804, 4810, 6607, 8840, 8862
Staff Services Officer I-V
Air Force
2G0X1, 3F0X1, 3F1X1, 4A1X1, 8A200, 8U000, 16GX, 20C0, 30C0, 38FX, 60C0, 63AX, 63G0, 63S0
Staff Services Officer I-V
Space Force
63A
* More information on military occupational specialty codes can be found below:
*****************************************
**********************************************************************************
MILITARY EMPLOYMENT PREFERENCE:
If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted. If you have questions regarding this requirement, please visit our Military Employment Reference page at **************************************
Required forms that will need to be attached with application for Military Employment Preference:
* Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation).
* Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation.
* Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation.
* Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active-duty military orders.
* Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating.
Documentation must be attached to the application before military preference can be granted.
HIRING CONTACT: Major Chris Daigle, **************
PHYSICAL WORK ADDRESS: Law Enforcement Region 6 - Lubbock, 1702 Landmark Ln, Suite 1, Lubbock, TX 79415
GENERAL DESCRIPTION
NOTE: INTERNAL POSTING, OPEN TO TPWD EMPLOYEES ONLY.
Under the direction of the Major, Game Warden, this position performs complex (journey-level) staff services work. Plans, coordinates and performs duties involving several staff services functions such as human resources, accounting, budgeting, purchasing, training, payroll, records management, and/or property management. Plans and coordinates special and administrative assignments and/or programs. Coordinates various records processing activities and responds to inquiries requiring the interpretation of regulations, regulations, policies and procedures. Provides assistance to and coordinates activities among several staff services functions and roles such as division directors, supervisors/managers, and/or staff. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
ESSENTIAL JOB DUTIES:
% of Time
Essential Job Duties by Category
15 %
Human Resource, Training and/or Payroll Duties:
In consultation with the Human Resources Division, prepares, edits, and distributes correspondence, reports, forms, and documents. Plans and coordinates special and administrative assignments or programs. Coordinates varied records processing activities requiring the application of policies and procedures. Assists in interpreting and ensuring compliance with applicable federal, state and local laws, rules, and regulations. May coordinate and schedule training for agency employees. May coordinate and assist with developing job postings and screening applicants; and may answer policy and procedure questions on promotions, demotions, merit increases, transfers, and separation of employees. May process employee payroll changes, handle employee leave requests, and serve as leave coordinator.
50%
Purchasing, Accounting and/or Budgeting Duties:
May order merchandise, supplies, and equipment in accordance with state and agency requirements. May prepare and track all procurement requests in accordance with all state and agency requirements. May process purchase orders, coordinate and monitor
expenditures, and maintain inventory.
20%
Travel, Records and/or Property Management Duties:
May coordinate and schedule travel for agency employees and serve as travel coordinator. Develops and maintains records, filing systems and perform record retention work including coordinating with staff on disposal of records according to the agency retention schedule.
Assists with analyzing internal processes and recommending and implementing procedural or policy changes to improve operations. May perform facilities management functions such as submitting work order requests and completing reports. May maintain equipment,
materials, and supplies.
10%
Other Division Specific Job Duties:
Provides Office Support - Receives and disseminates Regional or Division information. Answers customer and employee questions by phone and in person concerning Parks & Wildlife rules and regulations.
5%
Marginal Job Duties:
Performs additional duties as assigned. Complies with Agency, Division and Department rules, regulations, and procedures.
MINIMUM QUALIFICATIONS
Education:
Graduation from High School or GED.
Experience:
Five years of administrative support experience.
Experience in planning, coordinating and performing staff services functions such as office management, business administration, human resource administration, purchasing or budget preparation work.
Experience providing assistance to several positions such as division directors, supervisors/managers, and/or staff related to various staff services functions.
Experience preparing, editing, and distributing correspondence, reports, forms or documents. Experience providing guidance to others.
NOTE: Experience may have occurred concurrently.
Licensure:
Must successfully complete the Texas Comptroller of Public Accounts Basic Texas Purchaser Course within six months of employment hire date if required by agency or divisional leadership.
Must possess a valid State of Texas driver's license.
NOTE: Retention of position contingent upon obtaining and maintaining required license and completion of required training.
ACCEPTABLE SUBSTITUTIONS
Education:
Thirty semester hours from an accredited college or university may substitute for one year of experience with a maximum substitution of two years' experience.
PREFERRED QUALIFICATIONS
Experience:
Experience in office management.
Experience in accounting, auditing and/or finance. Experience in budget preparation and analysis.
Experience in preparation of budgetary and forecasting measurement and reporting.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of fiscal control or budgeting techniques.
Knowledge of administrative support.
Knowledge of human resource administration.
Knowledge of practices and policies in purchasing and accounting.
Skill in coordinating activities.
Skill in the use of a computer and/or applicable software.
Skill in critical thinking.
Skill in using Microsoft Office Suite, Virtual meeting platforms (MS Teams, Zoo, Webex, etc), and/or Adobe products.
Skill in managing several projects simultaneously while meeting deadlines.
Skill in knowing how to find information and identifying essential information
Ability to study or evaluate programs and propose recommendations.
Ability to communicate effectively.
Ability to analyze and solve work problems.
Ability to use sound judgment and maintain strict confidentiality in dealing with matters of significant consequences.
Ability to monitor, analyze, and report on budget development and use of funds.
WORKING CONDITIONS
Required to work 8 hours per day, 5 days per week.
May be required to work overtime, holidays, weekends, and hours other than regularly scheduled with supervisor approval.
May be required to operate a state vehicle. Required to travel 5% with possible overnight stays.
Must be in compliance with the Texas CJIS Systems Access Policy.
Required to pass a national fingerprint-based background check to maintain employment.
Required to conform to dress and grooming standards, work rules and safety procedures. Required to follow non-smoking policy in all state buildings and vehicles.
TPWD IS AN EQUAL OPPORTUNITY EMPLOYER
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$53k-78k yearly est. 7d ago
Sales & Service Representative
MRC Global Inc. 4.3
Service representative job in Lubbock, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & ServiceRepresentative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & ServiceRepresentative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance.
Key Duties & Responsibilities
* Respond to customer quote requests by sourcing products from inventory or external suppliers.
* Build quotes that create customer value and profitability for MRC Global.
* Identify and pursue sales opportunities to support overall growth.
* Engage proactively with customers, using product knowledge to recommend solutions.
* Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks.
* Adhere to customer contract requirements (pricing, freight, delivery, KPIs). Monitor shipping/delivery status and communicate updates to customers.
* Resolve customer concerns using a problem-solving approach.
* Ensure quoted products comply with approved manufacturer lists (AML) or specifications.
* Reference customer guides and consult with internal/external resources to enhance service.
* Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing).
* Communicate professionally with customers, suppliers, and coworkers.
Required Experience
* One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields.
Skills & Abilities
* Proficient in computer and software use.
* Strong communication and knowledge-sharing skills.
* Effective in one-on-one and small group presentations.
* Detail-oriented with a sense of urgency.
Working Conditions
* Frequent driving/traveling.
* Regular interaction with others.
* Primarily desk/computer-based work.
* Ability to sit/stand for extended periods.
* For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
* Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$27k-41k yearly est. Auto-Apply 11d ago
Juris Customer Success Consultant
RELX 4.1
Service representative job in New Home, TX
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 48d ago
Service Rep 1
Altman Specialty Plants 4.2
Service representative job in Lubbock, TX
Job Description
is onsite
Department: Sales Reports to: District Service Manager FLSA Status: Non-exempt
Revision: 01/27/2025
Do you love working outdoors and have a passion for plants? Join Altman Plants, the industry leader in Garden Center service and nursery innovation! We are looking for enthusiastic individuals to work at retail store locations, both as part of a team and independently. In this role, you will handle live plants shipped on delivery racks, stock and service the displays, communicate regularly with coworkers and store personnel regarding the needs and of your assigned garden centers.
We seek team members who embody our core values of Joy, Unity, Integrity, Consistency, Excellence, Growth, Accountability, and Respect every day. This role offers the chance to work in beautiful spring weather while embracing the unique challenges of varied seasonal conditions. We aim to provide flexible scheduling options that allow you to balance work with your personal life. Our paid training program is designed to help you build all the skills you need to succeed.
Who We Are:
Altman Plants is a family-owned and privately held company, recognized for innovation, high-quality products, and creative sales programs. We are the world's #1 supplier of cacti and succulents, and we also grow a diverse range of annuals, perennials, and shrubs. Since 1975, we have been dedicated to saying yes to our customers and making garden centers beautiful every day! As one of the largest nurseries in the US, we partner with key retail customers nationwide. We are passionate about exceptional customer service, people development, and long-term growth. With operations in multiple states, there are opportunities for growth and relocation.
Key Responsibilities:
Maintain a sales-ready appearance for plants and displays.
Ensure plants are merchandised and empty racks are removed.
Rotate merchandise and sign products with correct pricing.
Dispose of and record scrap of PBS plants that have passed their prime selling condition.
Work cooperatively with vendors and retail associates to maintain the best possible appearance of the product we provide.
Assist with resets, displays, and special events.
Communicate effectively with Altman Plants merchandisers and supervisors.
Provide feedback and inventory updates to internal teams.
Be responsive to communication while on the clock.
Complete inventory cycle counts as directed.
Review sales reports to ensure product flow meets goals.
Work assigned schedules, including weekends and holidays.
Adhere to a consistent service call scheduled for assigned stores.
Follow all safety guidelines and use equipment safely.
Keep work areas clean and safe.
Use tools like pallet jacks, pruners, ladders, etc.
Follow all company SOPs.
Execute tasks as instructed by supervisors.
Assist in the training of new team members within your assigned location.
Use cell phone for job-related tasks like clocking in/out, store check-in/out, taking photos, and completing tasks.
Qualifications:
Positive attitude and teamwork skills.
Attention to detail and problem-solving abilities.
Capable of working independently with a strong sense of responsibility.
Reports to work timely and as scheduled.
Strong customer service skills.
Ability to lift and move up to 50 pounds frequently.
Comfortable working in various weather conditions.
Proof of Driver's License and Auto Insurance
Reliable transportation to and from assigned stores.
Clean DMV driving record
Proficiency with mobile apps for clocking in/out and task completion
Willingness to embrace and work by our Core Values
Physical Demands:
Frequent standing, walking, carrying, pushing, and pulling.
Pushing of loaded and empty delivery racks daily
Ability to lift up to 50 pounds frequently.
Frequent kneeling, stooping, bending, and standing for long periods.
Work Environment:
Outdoor work in various weather conditions (heat, cold, rain, etc.).
Budgeted hours vary by season and are affected by weather and sales demands
Exposure to dust, soil, wind, uneven pavement and moving mechanical parts.
Moderate noise levels.
Benefits
30/60/90 Day Earn Green Bonus
Cell phone stipend
Auto Allowance / Mileage Reimbursement (varies by state)
Paid training
Paid time off (FT employees only)
Growth opportunities
401(k)
Life Insurance
Health insurance
Dental insurance
Flexible spending accounts
Vision insurance
Short Term Disability Insurance
Accident & Hospital Indemnity
Employee assistance program
Apply to join our team and help make garden centers beautiful every day!
$28k-36k yearly est. 15d ago
Service Development Representative
Freedom Behavioral Hospital of Plainview
Service representative job in Lubbock, TX
Job DescriptionSalary:
NOTE: This position is currently filled. However, it is the policy of Freedom Behavioral to continue to take applications so that we can ensure there is no disruption in patient care if a vacancy occurs.
Freedom Behavioral Hospital of Plainview, Texas is a 20 bed, acute geriatric psych facility located in Plainview, Texas. We are looking for an experienced Service Development Representative. Previous psychiatric experience in an acute setting is a must. Strong preference given to previous geriatric psych experience. Teamwork, team development and team training are all key qualities for this position.
The Service Development Representative develops referral relationships with resources in the community and acts as a conduit for information between the facility and the resources making each aware of how their services may compliment and meet the clients needs. Collaborates with the Service Development Director, staff and community to identify specific areas of educational needs. An annual educational calendar is developed and then implemented to enhance community understanding of mental health issues and/or develop/improve staff skill levels. As Service Development Representative, case management functions within the community are undertaken. The function acts as a liaison between providers and referral sources to ensure the smooth transition of services from different levels of clinical intensity.
PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED:
Identify and develop potential referral sources.
Increase referral sources.
Assist hospital with maximizing the census through effective marketing.
Generate public relations and marketing opportunities.
Receive incoming inquiries and referrals from hospitals, community agencies, and families.
Arrange for medical information to be received, both initial nursing report and required written paperwork.
Without the Admissions/Marketing Coordinator, speak and/or meet with families about specifics of admission requirements and placement procedures.
Contact area hospitals, community agencies and groups to promote and maintain good working relationships.
Arrange and coordinate visits from area hospitals and agency staff.
Competent with working on devices for daily and weekly reporting to gather data important to growth of your regions and services.
Education:
Prefer a license as a Social Work (preferably LCSW, LMSW, LPC or LPC (I))
Preference also as a Registered Nurse
Experience:
A minimum of two (2) years experience in Sales, Development or Admission Setting in healthcare and/or medical industry is required
Proven experience in marketing/sales/customer service and or a clinical educator.
Accustom using mobile tools and applications
Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards
Proficient knowledge of tablets and smart phones
Dependable Transportation and daily travel is a must for this position
Compensation is outstanding with a stipend for gas, etc. as well car allowance.
Freedom Behavioral Hospital of Plainview, Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$25k-35k yearly est. 11d ago
Customer Service Facility Attendant
Spinxpress
Service representative job in Lubbock, TX
Job Description
At SpinXpress, we're all about creating a vibrant and fun work environment while delivering an outstanding customer service experience.
As a Customer Service Facility Attendant, you'll play a key role in this mission by bringing your energy, attention to detail, and positive attitude to our team. We're not just about laundry; we're about building a people-first culture where growth, fun, and flexibility are part of the everyday experience.
Join us and be part of an innovative company that truly values your potential. Whether you're starting your career or seeking new opportunities, SpinXpress offers a path to grow your skills and advance into leadership roles. Our team culture is engaging, with games, challenges, and prizes to keep things exciting. Plus, with flexible part-time shifts and a commitment to career development, your journey with us can be as dynamic as you make it. If you're ready to make a meaningful impact and have some fun along the way, apply today, and let's start this exciting journey together!
Compensation:
$8 - $12 hourly
Responsibilities:
Customer Service / Team Work / Community Satisfaction / Career Growth
Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility
Be a part of changing the way people think about laundry
Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
Greet, Help, and Thank our customers
Respond with urgency to customer inquiries, product and service questions, along with any customer issues
Maintain a great visual presentation of our merchandise
Educate and share our services, products, and promotions - sharing value for our customers
Follow our company policies and procedures
Comply with our uniform dress code
Prioritize both Customer and Associate Safety
Report in a timely manner all equipment, machines, and building maintenance opportunities
Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
Be an integral part of our organization and help drive our growth: There'll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we're looking for at our facilities
Qualifications:
Availability / Team Player / Outgoing
Enthusiasm, high energy, initiative, and professionalism
Basic computer knowledge
Ability to communicate effectively
Ability to work on time and when scheduled
Ability to multitask
What you will earn:
This is a Part-time Position, but you can work as many shifts as you like
Flexible shifts. We'll work with your schedule to get a routine that works for you and your life - available mornings, evenings, weekends, and overnights
One-on-one time with different leaders in the company to help you achieve your personal goals.
Talent Development support for our upcoming leaders to staff, and a place for our continued company growth
Access to an internal social media app to connect with colleagues from other facilities
Engage in friendly competition with coworkers and other stores, earning rewards for exceeding productivity goals
About Company
Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities -
Clean, Bright, and Safe - A Better Laundry, That's The SpinXpress Way
!
$8-12 hourly 18d ago
Relief Customer Service Representative
Vestis 4.0
Service representative job in Lubbock, TX
The Relief Customer ServiceRepresentative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful “Relief CSR” must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
--Responsibilities/Essential Functions:
Safely operate a company step van or box truck in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
--Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
--Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
--Education:
High school degree or equivalent
--License Requirements/ Certifications:
Valid Driver's License
-- Location: Lubbock, TX
$26k-34k yearly est. 12d ago
Merchant Services Officer
Primelending 4.4
Service representative job in Lubbock, TX
PlainsCapital Bank is seeking to hire a Merchant Services Officer.
The Merchant Services Officer is responsible for the development of new merchant services business, the expansion of existing bank business relationships, and the servicing of existing customers primarily in the area of merchant services. This position will serve as a merchant services point of contact and advisor in product knowledge, basic integration and specialization aspects with a focus on sales.
Must be able to report to PCB's Main Bank located @ 5010 University Avenue, Lubbock, TX 79413, without the need for relocation assistance.
Bachelor's degree in business or related field OR combination of equivalent relevant work experience and high school diploma, GED, or equivalent required.
3 to 5 years of relevant experience in a customer-facing banking (or related) role required. Previous experience in merchant services or treasury management sales strongly preferred.
ETA CPP certification preferred.
Self-motivated with strong business development, sales, and negotiation skills.
Excellent verbal, written and interpersonal communication skills with the ability to interact with all levels of clients and Bank personnel.
Excellent customer service and personal skills.
Excellent PC skills, including word processing, presentations, and spreadsheets via Microsoft Office products as well as custom applications and systems. Experience using Salesforce or other CRM (customer relationship management) system a plus.
Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Generates sales calls and leads with prospective and existing merchants to sell and support credit card processing and other optional services.
Analyzes existing merchant statements to determine pricing options and provide client direction.
Prepares, delivers, and presents proposals to prospective and existing merchants.
Maintains proficiency in the changing environment of payment processing in order to set-up merchants, provide training, and download terminals.
Maintains detailed records, reports, and logs pertaining to merchant referrals.
Maintains an understanding and knowledge of compliance and risk issues collaborating with management to determine solutions.
Answers questions regarding merchant services from customers and internal contacts.
Communicates in a clear and succinct manner using multiple platforms.
Additional responsibilities as required.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
$30k-50k yearly est. Auto-Apply 60d+ ago
Relief Customer Service Representative
Vestis Services
Service representative job in Lubbock, TX
The Relief Customer ServiceRepresentative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
--Responsibilities/Essential Functions:
Safely operate a company step van or box truck in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
--Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
--Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
--Education:
High school degree or equivalent
--License Requirements/ Certifications:
Valid Driver's License
-- Location: Lubbock, TX
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$26k-34k yearly est. 12d ago
Customer Service Representative - State Farm Agent Team Member
Peter Griffith-State Farm Agent
Service representative job in Lubbock, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k)
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Peter Griffith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 4d ago
Guest Services Representative | Aloft Lubbock, TX
Aloft Lubbock, Tx 4.2
Service representative job in Lubbock, TX
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Aloft in Lubbock, TX.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Hourly Wage $12.50-$13.00 based on experience
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
$12.5-13 hourly 8d ago
Guest Services Representative | Baymont Inn I-27, Lubbock, TX
Baymont Inn I-27 Lubbock, Tx
Service representative job in Lubbock, TX
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Baymont Inn I-27 in Lubbock, TX.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Hourly rate: $11.00-$11.50 based on experience
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
How much does a service representative earn in Lubbock, TX?
The average service representative in Lubbock, TX earns between $22,000 and $41,000 annually. This compares to the national average service representative range of $24,000 to $45,000.
Average service representative salary in Lubbock, TX
$30,000
What are the biggest employers of Service Representatives in Lubbock, TX?
The biggest employers of Service Representatives in Lubbock, TX are: