Service representative jobs in Mount Pleasant, MI

At Glastender, we've built our reputation on integrity, innovation, quality, and relationships. For over 55 years, we've delivered stainless steel bar equipment that sets the standard in the foodservice industry. Our customers expect more from us - because we expect more from ourselves. We are seeking a Technical Service Representative to join our Technical Service team. This role goes beyond troubleshooting equipment-it's about delivering a customer experience that reflects our brand promise: Expect More. What You'll Do As a Technical Service Representative II, you'll be the go-to resource for customers with questions about installation, service, repair parts, warranty, and troubleshooting. You'll: Respond to calls, emails, and chats with professionalism, empathy, and efficiency. Diagnose mechanical and electrical issues and guide customers through solution steps. Process warranty requests and replacement part orders with accuracy and timeliness. Collaborate with internal teams-engineering, production, sales, purchasing, and more-to resolve issues quickly. Identify trends and contribute to improvements in product quality, service processes, and resources for customers. This position requires balancing technical knowledge with a strong customer-first mindset. We don't just want someone who can fix the problem-we want someone who makes customers feel valued, heard, and confident in choosing Glastender. What We're Looking For Education: High school diploma or equivalent (required). College degree or technical certification (preferred). Experience: 3-7 years in technical customer service, ideally with installation, service and operation of commercial food equipment, including refrigeration. Customer-facing service experience strongly preferred. Skills & Abilities: Proven ability to deliver exceptional customer service. Strong communication skills across phone, email, text, and chat. Active listening and problem-solving skills with a customer-centered approach. Ability to read technical documents and diagnose mechanical/electrical issues. Proficiency with standard office software. Independent, organized, and accountable in managing tasks. Why Join Glastender? Be part of a family-owned company with a long-standing reputation for excellence. Work in a collaborative environment where customer relationships come first. Enjoy competitive pay and benefits. Ready to help us exceed expectations? Apply today and become part of a team that delivers more than service-we deliver memorable customer experiences.

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms. Job Description ENTRY LEVEL & EXPERIENCED - Customer Service, Marketing, Management, Retail! *WE ARE LOCATED IN MOUNT PLEASANT MI* Optimum Retail Dynamics is expanding at a tremendous rate! We are currently hiring for entry level and experienced marketing and sale representatives, who we can bring on to our already established firm. Our company is looking for ATHLETES and SPORTS-MINDED individuals who are going to take us to the next level during this unprecedented time of expansion! EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! OUR FIRM WILL PROVIDE FULL PAID TRAINING! Optimum Retail Dynamics specializes in promotional campaigns in the entertainment and technology industry, while continually providing the top notch customer service experience that we have become known for. We are now looking to fill ENTRY LEVEL customer service, sales, advertising, marketing, and entry level management in training positions as soon as possible! We need the right team in order to achieve results! STOP LOOKING AND START APPLYING Submit your Resume by clicking the Apply button! Apply if you have the following experience: entry level sales, customer service, manager, marketing, student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, receptionist, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customer service, full-time, restaurant, quality control, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer service, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, buyer, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer service Qualifications Requirements: We are looking for COMPETITIVE, STRONG, SPORTS-MINDED individuals with PERSONABLE PERSONALITIES and a LEADER MENTALITY to take our company to the next level. Our firm maintains the policy of training our employees from scratch in the following areas: Entry Level Management Junior Marketing Campaign Development Event Coordination Public Relations Salesmanship Customer Service Public Speaking Additional Information All your information will be kept confidential according to EEO guidelines. Send in your resume today or call Carmen in the HR Department at ************ for Immediate Consideration!

CITY OF BAY CITY Full Time - Customer Service Clerk Department of Utility Customer Service - U.W.U.A L#542 Work in this position is performed with some degree of independence, consistent with City and department policies. This position operates under guidelines such as State Laws and City Ordinances; and works directly with contractors, City staff, and the public. This is a moderately difficult position. It requires the ability to receive payments for a variety of transactions involving utility services, fines, taxes, maintaining records on the payment of personal property taxes, providing information on assessments and property taxes, parking tickets invoicing, and non-sufficient funds invoicing. This position requires the ability to conduct customer needs assessments and make decisions that affect other people and the financial resources and/or image and reputation of the City. This position must meet strict deadlines and ensure that accurate information is correlated and incorporated into all property tax collections, invoicing, work-orders submitted on final reads, name and address changes, shut-off notices, and initiations of new services. Work includes monitoring on-line utility and bank draft payments and managing red flag rules in order to prevent identity theft or the misuse of customer accounts. ILLUSTRATIVE JOB DUTIES AND RESPONSIBILITIES An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties which an employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Act as a Customer Service Clerk for utility billing, including, but not limited to: AMI meter reading entry and collecting and processing utility deposits. Acknowledge, greet, and respond to both walk-in customers and telephone inquiries in a tactful, professional, and efficient manner. Research, tabulate, and compile information required to process billing statements, process and issue letters of credit, delinquent letters, budget billing agreements, duplicate payments, bankruptcy, and utility deposits. Review Tax Liens and the Security Deposit process. Analyze customer situations and confer with customers by telephone or in person to determine reasons for overdue payments, and review and advise customers on necessary actions for account repayment. Monitor all customer accounts using automated systems, establish repayments schedules for overdue accounts, and persuade customers to pay amounts due on all accounts. Receive cash, checks, money orders, and credit card payments for a variety of transactions including utility bills, tax bills, assessments, fines, service fees, and all related City revenue. Open, sort, and process mail and on-line payments. Compose and type correspondence, records, reports, and invoices. Maintain and be responsible for filing and record keeping. Assist supervisor in gathering information, recording data, summarizing data, and calling attention to any unusual findings. Answers inquiries and handle complaints. Handle the collection of past due utility accounts. Schedule service appointments for the Utilities Crew. Reconcile and validate daily cash deposits and prepare reports. The includes the reconciliation of receipts and all other cash and credit card payments received by the City. Provide information regarding property taxes and assessments and record payments of real and personal property taxes. Perform related duties as required. JOB REQUIREMENTS The Fiscal Services Director may accept any combination of experience, education, skills and certifications, or substitutions at their discretion. The requirements listed below are representative of the knowledge, skills, abilities, and qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Knowledge of modern office practices and procedures. Knowledge of accounting terms and related subjects. Knowledge of the methods and techniques of proper telephone etiquette. Knowledge of the principles and procedures of record keeping and filing. Knowledge of the methods and techniques for basic report preparation and writing. Knowledge of English usage, spelling, grammar, and punctuation. Knowledge of business letter writing and basic report preparation. Assemble data and prepare accurate records and reports. Perform mathematical calculations quickly and accurately including adding and subtracting, multiplying, dividing, calculating percentages, calculating fractions, and calculating decimals. Accurately make change, issue the appropriate receipts, and credit the proper accounts. Possess excellent organizational and time management skills with the ability to work with numerous interruptions and work effectively under time constraints to meet deadlines. Comprehend and carry out oral and written instructions. Implement and maintain filing systems. Possess excellent communication skills both orally and in writing. Cross-train within department roles, not limited to collections and billing. Maintain composure and exercise good judgement when answering demanding questions. Greet and deal with the public courteously and tactfully. Establish and maintain effective working relationships with other employees, City officials, and the public. Accurately type a minimum of 40 words per minute. Possess attention to detail and be comfortable with decision making. Must possess excellent computer skills and be proficient in Microsoft Office applications and 10-Key Operations. Have the ability to learn the AMI billing software system, New World System Financial, and Billing software. Work requires regular in-person attendance on scheduled days and times. A high level of mental alertness and integrity is necessary. EDUCATION AND EXPERIENCE The Fiscal Services Director may accept any combination of experience, education, skills and certifications, or substitutions at their discretion. High school diploma or equivalent, and one (1) or more years of general clerical, banking, cash handling, or accounting experience. Prior training or education in business, bookkeeping, and/or accounting preferred. Must possess a valid driver's license. Please see Full Job Description for more information

Gateway Services is North America's leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them. Please visit Gateway Services Inc. to learn more about us. Pay Rate: $18/hr Work Hours: Mon-Fri 6am-2pm Location: Trusted Journey Pet Memorial 9193 W Houghton Lake Dr, Houghton Lake, MI 48629 Job Overview The Operations Team Member, reporting into the Operations Care Center Manager, is responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains. The position works with a close-knit team within a care center. Duties & Responsibilities Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time. Assist with pick-ups/deliveries to pet parent homes, vet clinics, and animal hospitals using a company vehicle. Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence. Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests. Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting. Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder. Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles. Other duties as assigned. Education, Training & Qualifications High school diploma or equivalent Minimum of 12 months experience in a service industry Valid Driver License may be required Skills & Abilities Passion for Pets - Caring, patient, kind, and empathetic. Customer Focus - Prioritize quality, safety, and ethics. Problem Solving - Developing Solutions and Quick Thinking Proven team player who is flexible and adaptable. Energetic, self-motivated, and results oriented. Good verbal communication skills. Excellent time management skills with a proven ability to meet deadlines. The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team. Safety - Committed to working in a safe environment, e.g., OSHA Strong attention to detail Working Conditions Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion Regular lifting/moving 100+ lbs Regularly be exposed to elevated noise levels. Regularly be exposed to elevated heat levels. Regular handling of deceased pets. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve WHAT YOU CAN EXPECT FROM US: Generous salary and benefits package includes: 3 national medical plans that pay 100% after the members' deductible and copays 2 national dental plans that cover many services at no cost to the plan members National vision plan Company paid Life/ AD&D and LTD for all full-time employees Chance to purchase additional Life/AD&D coverage at discounted rates Critical Illness, Accident and Pet insurance are offered as an employee's choice Tax savings account: HSA, Health and Dependent Care FSAs 401(k) Retirement plan Potential for Career Growth Employee Assistance Program Paid Holidays & Time Off A Sense of Community Great Hearts & Minds Scholarship Program Gateway Tuition Reimbursement Program Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

Our agency is seeking a Commercial Lines Customer Service Representative to start immediately. In this role you would be responsible for servicing customers by obtaining accurate information, quoting new policies, maintaining and reviewing policies, processing policy endorsements, as well as assisting customers with billing questions, payments, and other insurance/policy-related items. General Duties: Handle customer inquiries Provide information about current or new insurance products and services Troubleshoot and resolve customer issues or concerns Develop and maintain customer relationships pertaining to individual insurance needs Interact with company underwriters throughout servicing processes Qualifications: Property & Casualty Insurance License is required Previous experience in an insurance agency customer service environment preferred Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills The right candidate must have a strong work ethic, be dependable, have a customer-centered mentality, and be able to work well in our team-based environment.

Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Kelly Services is an Equal Opportunity Employer. Job Description The CSR interfaces with customers and multiple business and functional partners to deliver exceptional service to customers and profitability to our client. By building successful relationships, they pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. They manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. In the event of a service failure, the Customer Service Representative initiates the corrective action for resolution of the failure, and takes the lead position in resolution for the customer. It is expected they know what it takes to go above and beyond the daily calls from customers; to build customer loyalty and confidence. This specific role requires French speaking language capabilities as the representative will support Canadian accounts. Perform Order Management Activities: Handles routine and non-routine customer order activities, including managing customer demand, following up on samples, guiding and leading the activities of the order process utilizing work process, business strategy, and best practice to ensure high quality service. Display Customer Advocate Leadership: Requires the desire and determination to meet and exceed customer expectations. Champions customer needs across all functions. Realizes and anticipates how events and trends are likely to affect the customer's future needs and satisfaction. CSR's meet the demand of customer requirements through appropriate sense of urgency, with competing priorities. They leverage many internal resources to optimize customer satisfaction with cost to serve objectives. Intimate with customer plans, objectives and demands, through customer visits, account team activities and interactions. Execute System and Technology Requirements: Execute complex work processes through multiple systems and technology including: SAP and Elemica as examples. The integration of the system requires knowledge of Supply Chain, Customer Financial Services, Planning and Invoicing. High degree of systems knowledge and understanding is required. Problem Solver: Makes recommendations to leverage client resources and capital to create business opportunities for Customer Success. Demonstrates persistence in overcoming resistance or objections leads conflict resolution and reaches win- win agreements. Uses knowledge of Business strategies to make decisions and take action that improve performance in their area of responsibility. Order Entry: Utilizing the ECC system to accurately and timely place customer orders. The CSR typically works with a very complex combination of order scenarios, such as multiple delivery location, various modes of transport, and hundreds of products. The CSR must analyze the Business Service Standards to meet customer needs while supporting Business functional performance. This requires the ability to multi-task with critical thinking skills. Accountability for Action: Demonstrates urgency, acts promptly and quickly removes road blocks while assessing multiple opportunities. This requires prioritization by impact, and accountability for taking actions that keep things moving forward. Qualifications Fluent in French Bachelors Degree Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Join Our Team as a Full-Time Member Contact Specialist (Call Center) Schedule: 40 hours/week (Monday through Saturday) Are you energized by helping people, building relationships over the phone, and delivering service that goes above and beyond? Do you thrive in a supportive, community-focused environment where every interaction matters? If you're ready to give it all you've got, every day and everywhere , then Jolt Credit Union wants to meet you! Why Join Jolt? At Jolt Credit Union, we're more than just a financial institution - we're a movement. We believe in giving back to our community, building meaningful relationships with our members, and supporting each other as teammates. When you join our team, you're part of something bigger. What We Offer You 4 Competitive Medical Plan Options Dental and Vision Insurance 401(k) with Employer Match Flexible Spending Account(s) Employee Assistance Program Employee Wellness Program with Quarterly Bonus Incentives Training, Growth Opportunities, and a Supportive Team Culture Paid Time Off About the Role As a Member Contact Specialist, you'll be the voice of Jolt for our members - greeting them over the phone, helping them navigate financial transactions, and recommending products that improve their financial well-being. Your schedule will be Monday - Friday, including some Saturdays from 9am-12pm. This role is perfect for someone who loves connecting with people and delivering top-notch service in a fast-paced environment. Key Responsibilities Provide exceptional member service, cross sell & recommend credit union services to members on a daily basis, primarily over the telephone Ability to analyze member problems/complaints and find beneficial solutions in a timely manner Provide deposit, loan rate, and service information as well as information on new and ongoing promotions Process share withdrawal and fund transfer requests Provide account information: balances check clearings, deposit postings and statement information Record research requests. Deliver to appropriate personnel for forms distribution Provide membership information: field of membership qualification and new account initiation Process payment or deposit corrections when necessary Explain credit union policies and procedures, including wire transfers, stop payments, address changes, loan applications, and direct deposit requests Process stop payments, address changes and loan applications Responsible to uphold the principle of privileged communication Demonstrates an understanding of and adheres to the requirements of all federal, state, and local laws, including those of the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC), as it specifically relates to the job functions What You Bring to the Team Customer service expertise (2+ years preferred, especially in banking, credit union, teller, or lending). Excellent communication & problem-solving skills. Confidence with computers and Microsoft Office. Ability to stay organized, multitask, and adapt in a fast-paced environment. A passion for helping others and selling solutions that benefit them Incentives & Growth We believe great service deserves to be rewarded. You'll have opportunities to earn referral-based incentives, and we support your growth every step of the way through continuous, in-house education and opportunities to level up in your role with increased pay. Note: Telephone conversations between Member Contact Specialists and members may, on occasion, be monitored or recorded for the purposes of training, coaching, and feedback and quality assurance on an unannounced basis. Job Posted by ApplicantPro

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Saginaw, MI, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Saginaw, MI! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening! Salary: 10-16 an hour Position: Part-time Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge. Responsibilities: • Create and track sales orders, purchase orders, and invoices • Maintain a high level of professionalism with customers demonstrating excellent customer service • Ensure orders are input accurately and follow up on missing information and open orders • Control and manage incoming and outgoing documents • Respond to customer questions with accurate and relevant information promptly Requirements • A high school diploma and 1-3 years of customer service experience is preferred • Able to complete assigned tasks working with little to no supervision • Good written and oral communication skills and excellent organizational skills • Experience using Microsoft Word, Excel, and Outlook • Knowledge of purchasing or inventory management is desirable • Good interpersonal and leadership skills • Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day • Comply with all safety guidelines to ensure a safe work environment • Successfully pass the required pre-employment background check and drug screen Benefits Medical Insurance, Dental Insurance, Vision Insurance, and PTO

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Benefits: • 15 days of paid time off • Competitive medical, dental, and vision plan options • Health Savings Account with employer match option • Paid Parental Leave • 401(k) with an employer match up to 4% • Supplemental health plans through Aflac • Employer paid basic life insurance • Employee paid short-term disability option • Employer-paid long-term disability • Mental health support through Employee Assistance Program • 7 paid holidays annually The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Key Responsibilities: Must be willing to perform occasional special projects and data entry in addition to standard CSR responsibilities. • Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. • Communicate clearly and concisely with on-the-road employees to give instructions and assistance. • Answer incoming and make outgoing customer telephone calls. • Receive and resolve, within established guidelines, customer questions and concerns. • Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. • Track customer information and concerns and enter data into database. • Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. • Maintain new account files. • Work with supervisors to ensure that all missed stops and special pick ups are completed daily. • Provide timely and accurate information regarding missed stops or other customer concerns. • Generate call-in work orders for drivers • Download, distribute and answer all customer inquiries received via email. • Take web request and process payments by phone. • Process customer payments via internet and take cash payment's as needed. • Enter new subscription residential accounts into system. • Run credit checks on new customers. • Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. • Key all new/cancelled accounts into Tower system and verify in system. • Scan all contracts into system and maintain records of them. • Assist in completing the Affirmative Action log for all applicants. • Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. • Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. • Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. • May provide back up assistance for Office Coordinator. • Perform other duties and responsibilities as required or requested by management. Requirements: • High School Diploma or GED. • One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: • Ability to implement solutions to general and specific customer concerns. • Ability to work in fast-paced environment, meet time deadlines and perform under pressure. • Possess good organizational skills and record keeping skills. • Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. • Proficient in Microsoft Outlook, Microsoft Word and Excel. • Good problem solving ability. • Excellent data entry skills. Physical/Mental Demands: • Ability to stand, sit, walk, use hands and fingers, talk and hear. • Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: • Work in indoor office environment 95% of the time. • Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Steve VanElls - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Friendly, great phone voice. Skilled with technology.

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. We are A Company Culture Devoted to Innovation & Improvement AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization. Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style. Customer Service Vending Solutions Primary Responsibilities: Receive all tooling into P21 for location. (Purchase orders, RMA's etc.). Put away all tooling received into P21 in location. (PO Receiving Report). Responsible for the whereabouts of all in stock tooling at location. All inventory should be assigned to a bin/location. Set up and delete bin locations for all in stock tooling in location. Perform all shipping functions. (Maintaining the quality and 100% accuracy of all outgoing shipments.) Greet customers and ensure a great customer experience. Maintain the Issues shelf daily and follow up weekly with outstanding issues that need resolution. (Nothing comes in w/out paperwork). Assist in the speedy resolution of all shipping & receiving inquiries. Crosstrain with the warehouse manager to ensure warehouse standards and workflow. Collect / maintain inventory for regrind purposes as well as sending out any items that need to be ground. Print incoming transfers for backorder items daily. Perform weekly cycle counts on back up inventory. Load vending machines as needed. Qualifications and Requirements: H.S. Diploma Preferred Skills: Microsoft Office: Outlook, Excel, Word Basic computer skills Organizational skills Team Player Exceptional written and verbal communication skills Job Type: Full-time Schedule: 8-hour shift Day shift Monday to Friday, 7:30-4:30PM Work Location: In-person, Saginaw, MI Hourly Pay: $18.00-22.00 Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are an AA/EEO/Veterans/Disabled employer. #AFC123

CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire BDC/Internet Sales Representatives. - The perfect candidate for this position will: Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in a professional and courteous manner consistent with company standards. You will Need to be dressed professionally And You Must be Organized and have the ability to communicate effectively with both co-workers and customers This Dealership is willing to: Pay you an above average salary based on industry standards Offer you a full benefits package Paid Vacation and Paid Time Off Employee Discounts on both auto repairs and parts They offer Growth and advancement opportunities Along with Long term Job Security Skills:Dealership BDC representative, Dealership Internet Representative, Automotive BDC Representative, Automotive internet representative, Automotive dealership BDC representative, Automotive dealership internet representative, internet sales representative, BDC sales representative, appointment setting, lead generating, internet leads, appointment setting, automotive appointment setting, sales appointment, service appointment, customer service agent, customer service representative,customer service, CRM, lead marketing, digital marketing, internet marketing, *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Job DescriptionSalary: $17.40 per hour General Responsibilities: The Rapid Resolution Specialist plays a critical role in ending homelessness by implementing shelter diversion and rapid exit strategies. This position supports households by identifying safe, alternative housing options outside of the shelter system and facilitating quick transitions to permanent housing. Essential Duties and Responsibilities: Conduct trauma-informed diversion conversations at the point of shelter entry, point of contact by street outreach, or other housing crisis. Utilize mediation, conflict resolution, and problem-solving techniques to identify safe alternatives to homelessness. Build rapport and trust with individuals experiencing homelessness through consistent, respectful, and nonjudgmental engagement. Support rapid exit from shelters by identifying and facilitating connections with permanent housing options. Assist with obtaining identification, benefits, and documentation required for housing applications. Educate clients about the Coordinated Entry process, housing options, and available resources. Assist clients in locating and securing housing, including shared housing and returning to a support network. Provide transportation assistance or accompany clients to appointments as needed. Provide housing search assistance, landlord engagement, and lease-up support. Coordinate with the Homeless Outreach Specialist, Homeless Intake Specialist, and Housing Specialists to ensure seamless client transitions. Maintain accurate and timely records in the Homeless Management Information System (HMIS) and other required databases. Participate in case conferencing and housing prioritization meetings as needed. Participate in personal and professional development activities, including staff meetings, conferences, and training opportunities, as identified and approved by supervisors. Travel throughout the service area as needed Overnight travel may be required for training. Perform other duties as assigned. Education and Experience Qualifications: Associates degree in human services Lived experience of homelessness or experience working with homeless populations Additional Requirements: Proficient computer skills, including Office 365 and web-based tools Reliable transportation, valid drivers license, proof of insurance, and acceptable driving record review Successful completion of a comprehensive background check, including the review of criminal records, abuse, neglect, and sex offender registries Adherence to smoke-free and drug-free policies

Job DescriptionBenefits: Company parties Competitive salary Flexible schedule Paid time off Parental leave Training & development ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Lori Harrison - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Consult customers with financial planning and investment options. Assist customers with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services. Analytical and communication skills. FINRA Series 7 and 63 licenses preferred.

Benefits: Salary PLUS Commission/Bonuses 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Financial Services Representative State Farm Agent Team Member Darrick Earegood Agency, a highly successful, award winning and well-respected firm, is seeking an ambitious Financial Services Representative with expertise in financial products and services. If you love working with clients but feel stuck in a cycle of endless cold calling and the challenges of a commission-only role, we want to connect with you! Job Description As a Financial Services Representative, you will join a dynamic team dedicated to transforming the way financial advising is done. We are looking for driven, collaborative, passionate, and customer-focused individuals to make a meaningful impact. Your responsibilities will include: Provide comprehensive financial planning and advice to State Farm customer households while maintaining and enhancing client relationships through active communication and support. Partner with and learn from a career agent to develop a business plan and implement a client service model effectively. Exhibit expertise in financial markets, sound business judgment, and unwavering integrity to prioritize clients best interests at every opportunity. Educate clients on available tools and resources to manage their investments, offer holistic financial coaching, and ensure compliance with agency and industry regulations. Hire a team of junior advisor(s) to work underneath you. You will receive commissions from their sales and have the ability to scale both your salary and variable compensation. The right candidate will transition into VP of Client Acquisition role within 2 years. Qualifications Minimum of 2 years of experience as a Financial Services Representative. Proven success in acquiring clients, building, and maintaining strong client relationships, and collaborating effectively with key partners and team members. Enthusiastic, self-motivated professional with a passion for helping clients achieve their financial goals. Eagerness to learn and grow with the financial services industry. Comfortability offering Advisory services, brokerage services, and variable life and annuity products. Requirements Bachelors degree preferred. Active Securities Industry Essentials (SIE) Exam, Series 6, and/or 63, Series 65 and/or ChFC Licenses preferred. Licensed in Life and Health Insurance with extensive knowledge of annuities and the life insurance industry preferred.

Part-time Description Provides quality service to internal and external members' in-person and over the telephone. Performs all duties assigned to the teller and member services areas according to established policies and procedures. Essential Job Functions Maintain working knowledge of and aggressively promote credit union products/services at every opportunity, to include completing outbound calls, making referrals that result in new services to new/existing members. Complete Sales Plus logs. Perform duties necessary to order and maintain department office supplies and supplies in individual work area. Prepare workstation daily and keep workstation organized. Process mail distribution (incoming/outgoing). Train/mentor other credit union employees as directed. Maintain update of work status to supervisor as required. Balance daily. Perform operational duties and troubleshoot problems with department equipment. Report errors, abnormalities, and out of balance conditions to supervisor immediately. Correct all out of balance conditions as applicable. Perform office closing procedures. Maintain functional knowledge of online systems and all software used in the department, including the process to follow if the system goes down. Prepare reports, file, make photocopies/scans, and scan signature cards as required and assigned. Create new Excel reports and maintain current. Backup the duties of the head employee, and/or other functions as assigned by management. Perform all member service related duties, including but not limited to; opening/closing/changing of deposit accounts and regular/IRA certificates; issue, order new, close/renew, change/adjust, report travel requests, process balance transfer on Credit/Debit card accounts; processing of stop payments, copies, corrections, orders, and balancing checking accounts; safe deposit applications and member access; process electronic service requests, process and issue Visa or consumer loans, storage waivers; mortgage/home equity preliminary applications; process share to share or share to loan payment transfers; wire transfers; skip-a-payments; investigate account or card fraud and process any necessary paperwork and all member account related file maintenance requests according to procedures. Maintain working knowledge of; lending policy, loan approval guidelines, and other related laws and/or regulations; NADA values/resources, MLA and HMDA. Aggressively promote and sell the CUNA Mutual Lender Development Program to credit union members. Calculate loan term, rate, amount financed, and payment amount with all eligible insurance coverages. Assist members with Credit Life, Disability, Debt Protection, and GAP claims. Perform duties of membership officer and/or notary as assigned and according to procedures. Perform duties to; unlock/lock entrance doors; schedule/assume responsibility for member appointments; pull/review consumer credit reports and investigate disputes; process lien terminations; clean loan files; keep loan vault in order; review security title and tracking exception report; handle any CPI follow-up issues; loan verifications; youth program related activities; handle all office deliveries; and department assigned side jobs. Perform all teller related duties, including but not limited to; balance cash drawer, checks received, TCDs or TCRs, and other miscellaneous items; process member deposits, payments, withdrawals, check cashing, mail requests; , cashier checks, Visa/MasterCard cash advances, money orders, gift cards and other promotional items; scan checks and balance Check 21; open/close check printer and money order machine and instant issue machine; opening/closing of sub-accounts.; member deposit verifications. Maintain updated brochures in lobby; supply of brochures and ensure they are up-to-date; maintain and verify all required logs are completed; process night drop-box or in-office drop box transactions; and perform all member acknowledgement desk related duties. Perform other job-related duties as assigned. The list of essential job functions is not limited. It may be supplemented as necessary from time to time. Workplace Expectations Ensure prompt and courteous service is provided to all internal and external members/customers. Conduct work in a safe and healthful manner. Maintain thorough knowledge and understanding of credit union policies and procedures that are necessary for performing your job. Perform as part of a team and assist other employees and other departments as needed. Place documents that need to be shredded in the proper area for shredding. Maintain knowledge of and follow the established process for key control, security, and the security of all codes and procedures related to office security. Open and close office by disarming and arming alarms, as established procedures require. Maintain total working knowledge of department. Complete necessary logs. Maintain thorough knowledge and understanding of credit union policies/procedures that are necessary for performing job duties, including but not limited to Negotiable Instrument Reference & Guidelines, NACHA, BSA, and OFAC. Requirements Standards Perform all job tasks/functions as assigned and/or directed; according to compliance, policy, procedures and standards; use Service/Sales plus skills at all times; meet all cross-sell and productivity standards as set by management; and read/respond to all communications (voice mail/email/message board) communications in a timely fashion. Core Competencies Reasoning: apply rational method of problem solving to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, blueprint, or schedule form. Math: add, subtract, multiply, and divide all units of measure. Perform the four operations with like common and decimal fractions. Compute ratio, rate, and percent. Draw and interpret bar graphs. Perform arithmetic operations involving all American monetary units. Language - read a variety of books and magazines. Write reports and essays with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak before an audience with poise, voice control, and confidence, using correct English and well-modulated voice. Position Specific Competencies Must have good keyboard skills. Must have good numerical, clerical, and communication skills. Must have good customer service skills and cross-selling ability. Must have the ability to work effectively with management and other staff. Must have the ability to deal effectively with people, and promote a team environment. Minimum Qualifications Education: A high school diploma or equivalent. Experience: Previous cash handling and customer service experience desired. Licenses/Certifications: Must attain all required licenses and/or certifications to perform duties of position. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, fingers, talk, or hear. The employee is frequently required to sit, stand, and reach with hands and arms. The employee may occasionally lift up to 20 lbs. and/or exert force to move up to 50 lbs. Salary Description $17.92 to Start