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  • Bilingual Customer Service Specialist (Spanish)

    Sherwin-Williams 4.5company rating

    Service representative job in Lancaster, PA

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work within 15 miles of Store #3334, located at: 1186 DILLERVILLE RD LANCASTER, PA 17601. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment
    $30k-37k yearly est. Auto-Apply 1d ago
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  • Customer Support Coordinator

    Classical Academic Press

    Service representative job in Camp Hill, PA

    PLEASE NOTE: A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should (1) address your specific interest in the position, (2) respond to the stated mission of Classical Academic Press found on our Careers page, and (3) outline skills and experience that directly relate to this position. Classical Academic Press (CAP) is a faith-based publisher of award-winning curricula and educational media designed for classical schools, Christian schools, homeschoolers, and charter schools. With 30+ employees and year-over-year growth, CAP is committed to delivering creative, high-quality educational resources. We are seeking a full-time Customer Support Coordinator to join our team. This role serves as a central connection point for customer communication, community support, and marketing operations. The ideal candidate is warm, highly organized, technologically adept, and able to balance customer-facing responsibilities with internal coordination and project support. Primary Responsibilities Customer Support & Communication Answer all inbound customer phone calls with professionalism and clarity. Manage the HubSpot Support Inbox, ensuring timely responses and accurate resolutions. Advocate for customer needs across departments and contribute to improving customer experience processes. Provide direct support for: Ask the Magister inquiries MyLibrary access and troubleshooting Digital resource and fulfillment questions Forms, ShelfIt, and other web-based tools Assist in setting up co-ops, including coupon creation and distribution. Marketing Support Support the marketing team with the annual CAP Catalog project, including planning, proofing, coordination, and task management. Seasonal conference planning and logistics support Manage and maintain customer and audience segmentation, ensuring list freshness and accuracy. Assist with marketing automations, including: Post-purchase customer journey emails Multi-step drip campaigns Customer lifecycle email updates Provide administrative or communication support to marketing initiatives as assigned. Internal Operations & Special Initiatives Contribute to the development and maintenance of CAP's AI database for customer support, including tagging, categorization, and content updates. Schedule and coordinate internal learning opportunities such as Lunch & Learns with various authors and members of the CAP leadership team. Assist with annual seasonal communications, including coordinating and sending Christmas cards. Skills & Qualifications Preferred: Bachelor's degree in a related field. Experience in customer service, marketing, operations, or community support (ideally in education or publishing). Familiarity with classical homeschooling or classical Christian education. CRM experience (HubSpot strongly preferred). Key Skills: Strong verbal and written communication abilities. Excellent organizational and administrative skills. Comfort working both independently and collaboratively. Proficiency with Google Suite and cloud-based tools. A proactive, empathetic, customer-first mindset. Cross-Department Collaboration The Customer Support Coordinator will work closely with: Marketing Sales Scholé Communities Web Development Systems Integration Finance & Operations Special Projects (as assigned) Customer journey and lifecycle communication improvements Data and segmentation projects Digital resource support initiatives Internal training coordination AI database buildout and optimization
    $33k-53k yearly est. 3d ago
  • Technical Service Representative

    Ppg Architectural Finishes 4.4company rating

    Service representative job in York, PA

    Primary Worksite location: York, PA As a Technical Service Representative, you will represent PPG onsite at customer locations ensuring our Industrial Coatings customers' satisfaction by providing outstanding customer service. Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. Be self-directed and support both the customer and PPG goals. Participate on Continuous Improvement Team and problem resolution meetings with Operations and Management. Specialized training is provided to those who meet the qualifications of the role. You will report to the Technical Service Manager and will be primarily onsite in York, PA Benefits: PPG offers excellent and affordable benefits; Paid Vacation, Holiday, and Sick time; Disability and Life Insurance, outstanding matching 401K plus additional PPG provided Retirement Benefits. Responsibilities: Support the ongoing PPG activities at PPG facilities as well as onsite at customer production facilities at various locations and communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner. Ensure accurate reporting to the customer and coatings team. Communicate with PPG Technical and Account Management, direction of the PPG on site team activity, and to promote EH&S. Provide resolution to customer inquiries, application process monitoring, mix-room guidance, and hands-on support; followed by a daily trip report. Support sales to implement commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement. Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements. Qualifications: HS Diploma, GED, or Equivalent. 5+ years' experience in Electrocoat, wet paint, powder coating, electrostatic spray, or similar for paint/coatings experience for industrial or manufacturing experience. Good experience with, paint mixing, paint application, or similar experience is ideal. Good computer skills Experience providing detailed troubleshooting and resolutions to users. Experience interpreting and responding to customer questions and requests. Strong technical troubleshooting and problem-solving skills. Ability to work well alone and within a team environment to solve ever-changing challenges. Travel to customer site locations locally and regionally. #LI-Remote About us: Here at PPG we make it happen, and we seek candidates of the highest integrity who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Enterprise Solutions Representative

    Pitt Ohio Express 4.5company rating

    Service representative job in Harrisburg, PA

    PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in Harrisburg, PA. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. Territory- Lancaster, York and Gettysburg PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities * Manage a portfolio of accounts with a special focus on building shipper relationships.• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.• Secure accurate supply chain maps to support our consultative sales approach.• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base.• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.• Support PITT OHIO Operations and Administration in reducing cost with your customer base• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments• Support all Company goals and policies• Able to react to change productively and handle other essential tasks as assigned Other Duties * Interface with Operations, Pricing, Claims, Collections and other internal departments• Able to react to change in response to changes in the Company's go-to-market strategy.• Proficiently use PITT OHIO Sales applications.• Participate in "Huddles" (collaborative sales meetings) to grow business.• Participate in monthly terminal safety meetings and summer driver cookouts. Qualifications * Minimum 3-5 years sales experience• Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers• Must possess excellent interpersonal, verbal and written communication skills• Experienced in Microsoft Office programs and the Internet• Skillful typing• Valid Drivers License and clean driving record required• Problem solving, negotiation, and time management skills are essential Working Conditions * Travel is required; must be able to energetically travel by car, plane or public transportation• Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Financial Services Representative

    MJ Morgan Group 3.6company rating

    Service representative job in Bel Air, MD

    Ready to make a real impact? As a Financial Services Representative, you'll be the friendly face members trust and the expert who helps them reach their financial goals. Every day brings something new-from opening accounts and processing transactions to uncovering ways members can save, borrow, and thrive. What You'll Do: Create amazing experiences for every member who walks through the door Help members find the right accounts, loans, and financial solutions Handle day-to-day transactions with accuracy and confidence Support loan applications and keep members updated along the way Work with a supportive team that celebrates wins and drives results together Stay sharp on products, policies, and new opportunities to serve members better What Makes You Great for This Role: A passion for helping people and delivering standout service Confidence in recommending products that truly meet member needs Strong communication, attention to detail, and problem-solving skills Comfortable learning new systems and juggling multiple tasks Experience in customer service, sales, or cash handling (banking is a plus!) If you're energized by helping people, love working in a fast-paced environment, and want to grow your financial career, this role is your perfect launchpad. Build relationships that matter-one member at a time!
    $26k-31k yearly est. 4d ago
  • Service & Support Professional- Implementation

    Compugroup Medical N 4.0company rating

    Service representative job in Owings Mills, MD

    Create the future of e-health together with us by becoming a Service & Support Professional- Implementation At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: * Responds to customer inquiries and performs problem evaluation, diagnosis and resolution in a professional and efficient manner. * Provides complex application support and guidance to end users. * Performs and coordinates project timelines with clients and third party vendors . * Makes recommendations to different operational departments as potential solutions to problems or efficiencies. * Assists with training. Your Qualification: * Bachelor's degree in Healthcare, Information Systems, Computer Science or related field or equivalent work experience. * Advanced Windows knowledge, including XP, Vista, Windows 7 and Server grade operating systems. * Minimum of 3 year of IT or medical experience required. * Minimum 2 years of management/team lead experience required. * Willingness to work onsite at our Ownings Mills, MD office, for a minimum of three days per week, with additional evening and weekend hours as needed, based on project deadlines or the severity of support issues. What you can expect from us: * Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. * Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. * Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. * Security: We offer a secure workplace in a crisis-proof market. * All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. * Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $67k-108k yearly est. Auto-Apply 15d ago
  • Customer Relations Specialist

    Spectrum Control 4.1company rating

    Service representative job in Fairview, PA

    At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment. ESSENTIAL FUNCTIONS Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys. Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed. Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts. Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests. Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required. Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules. Follow up on quotations to secure orders and document reasons for lost business. Obtain pricing approvals in accordance with established guidelines and authorization levels. Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs. Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable. Manage customer portals and maintain accurate, up-to-date customer order information. Administer channel stock rotation through quarterly reviews. Manage inactive, obsolete, and retired part number quotations. Review and interpret customer terms and conditions, escalating concerns as appropriate. Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality. Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices. Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations. REQUIRED QUALIFICATIONS Associate degree. Three (3) to five (5) years of experience in customer service, inside sales, or a related customer-facing role within a manufacturing or technical environment. Or an equivalent combination of education and relevant experience. DESIRED QUALIFICATIONS Proficiency with ERP/MRP systems, CRM platforms, and related business tools. Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems. Ability to read and interpret company procedures, technical documentation, and customer requirements. Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams. Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts. Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment. Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules. WORK ENVIRONMENT On-site role within a manufacturing environment, supporting cross-functional teams in a regulated aerospace/defense setting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.
    $31k-52k yearly est. Auto-Apply 13d ago
  • Client Success Renewals Specialist

    Norstella

    Service representative job in Harrisburg, PA

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 20d ago
  • Part-time Customer Relations Specialist

    Zimmerman Plumbing & Heating, Inc.

    Service representative job in Mechanicsburg, PA

    Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Our Customer Service Representatives (or CSR's) are responsible for creating a positive first impression for Zimmerman Plumbing & Heating, Inc. to all callers and visitors. The position is further accountable for the efficient operation of Zimmerman Plumbing & Heating, Inc.'s dispatching and oversight of the customer journey. We're looking for candidates who are great listeners, enjoy working as part of a team, and strive to do their best each and every day. Duties include: Assisting clients, technicians, vendors, and others with general information when they call or stop into the office Scheduling and organizing appointments for customers Dispatching technicians to job sites Utilizing computer system for a multitude of tasks Answering and transferring callers to the appropriate department and staff member Taking and distributing messages as needed Updating and keeping customer and company information current Performing general clerical and administrative functions Job Qualifications: High school diploma or equivalent Experience and physical ability to perform all modern business office roles Excellent telephone and customer service skills General computing proficiency, i.e. Microsoft Word, Excel, Outlook, Adobe and similar Ability to handle multiple tasks efficiently and timely Ability to operate all current administrative office equipment including computers and other computer equipment, copiers, printers, etc Strong organizational skills required
    $31k-50k yearly est. 26d ago
  • Behavioral Services Specialist

    Community Services Group 4.2company rating

    Service representative job in York, PA

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Behavioral Services Specialist is responsible for the development and implementation of positive behavioral support plans for individuals with intellectual and developmental disabilities served by Community Services Group (CSG) in a variety of settings. The Behavioral Services Specialist works closely with supervisory and direct service staff to monitor the development and implementation of positive behavioral support plans. This position is responsible for ensuring individuals' rights and quality behavioral support in accordance with the principles of self-determination, Positive Behavior Support, Applied Behavior Analysis, recovery and resiliency and CSG policies. The Behavioral Services Specialist reports directly to the Director of Clinical Services or designee. Wage Information: $48,000 per year Job Description: Conduct comprehensive Functional Behavior Assessments (FBA) including indirect methods (interviews, record review) and direct methods (observations, ABC data collection), to determine the function of challenging behaviors. Monitors individuals' progress through on-site visits, data collection, and periodic assessments to ensure appropriate and adequate programs. Develop individualized, data-driven Behavior Support Plans (BSP) based on FBA findings, incorporating positive, proactive, trauma informed,and least restrictive strategies and using a whole person biopsychosocial approach. Design and recommend environmental modifications, antecedent strategies, and replacement skill training. Participates in the development of individual service or treatment plans to determine long and short term goals. Reviews individual service plans with program specialists to ensure accuracy, thoroughness and recommends revisions as individuals' needs change. Supervises the completion of periodic progress reports and monitors all program records to ensure active rehabilitation. Leads training for support staff on positive behavioral support techniques and other pertinent topics to enhance staff effectiveness. Maintain accurate, timely, and thorough documentation of assessments, plans, progress notes, and service delivery in compliance with organizational, state, and federal regulations. Collaborates with direct service staff in creating goal plans and behavioral support plans. Demonstrates knowledge of intellectual and developmental disabilities, mental health disorders, autism, trauma informed care, Down Syndrome and other common disorders. Implements best practice behavioral interventions. Qualifications: This position requires the following combination of education and experience: Master's degree from an accredited college or university in special education, psychology, counseling, social work, education, applied behavior analysis, or gerontology and two years of direct experience supporting individuals with mental illness/intellectual and developmental disabilities. Board Certified Behavior Analyst (BCBA), Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) is preferred. Additional requirements include: Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend training, meetings, and/or transport individuals to appointments. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through my FlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.
    $48k yearly Auto-Apply 26d ago
  • Call Center Representative

    West Shore Home 4.4company rating

    Service representative job in Mechanicsburg, PA

    Inside Sales Representative Location: Mechanicsburg, PA (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #corpisshp #LI-NM1
    $17.8-19.8 hourly 22d ago
  • Dining Services Specialist - Part-time

    Cross Keys Village 4.1company rating

    Service representative job in New Oxford, PA

    Dining Services Specialist Cross Keys Village - The Brethren Home Community (CKV) is currently seeking Dining Services Specialists to become a part of our team and help provide our residents with quality meals and a dignified dining experience. As a Dining Services Specialist working at CKV, we will provide you with opportunities to enjoy a friendly work environment guided by Christian values. Our current needs include; Part-time working a minium of 15 hours per week 6:00 a.m. - 2:00 p.m. Must be ability to work evenings, weekends and holidays. All Dining Services Specialist positions are eligible for CKV's current Welcome Bonus! Who We Are: As the largest nonprofit, single-site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals - and more through our compassionate team of individuals who strive every day to provide the best care and services our community needs. Job Description: As a Dining Services Specialist, your scope of responsibilities will include but is not limited to: Preparing, serving and delivering meals to residents and team members. Setting-up and cleaning dishes, dining rooms and kitchen. Performing duties of cashier by charging correct established prices, accepting correct payment and giving correct change. Keeping cafeteria and neighborhoods supplied with food items, silverware, dishware, trays and proper utensils for serving. Completing production count sheets. Assisting residents to and from the dining rooms and neighborhood lounges as needed. Following sanitation standards and procedures for the use of all chemicals. Education and Experience: Must be at least 16 years of age. Previous experience in dining and/or a health care setting preferred. Thorough knowledge of HACCP procedures and Pennsylvania Department of Agriculture Sanitation Certification is helpful. Must possess excellent customer service skills and the ability to routinely interact with residents, families, team members and visitors. Join Our Work Family: As a team member at Cross Keys Village, you will be provided with many benefits such as a positive work environment and comprehensive training opportunities. Our large and beautiful campus also offers you excellent dining options, community events and much more. If you want to become a part of our unique and friendly team, apply to be a Dining Services Specialist with Cross Keys Village today!
    $33k-39k yearly est. 60d+ ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Service representative job in Manheim, PA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * You'll develop and manage relationships with internal and external business partners, and you'll assist with auction operations from start to finish, right up to notifying customers of the latest news. * You'll assist with the coordination and execution of sale day activities. * You'll input vital vehicle info into the Application System /400 and database. * You'll establish, update, verify, and maintain vehicle and pricing files. * You'll team up with our title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction. * You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify sale eligibility. * You'll partner with departments to prepare and notify customers of the sale run process. * You'll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations. * You'll communicate with our accounting team to balance sales and perform post-sale invoicing as needed. * You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests. Work Shift: * Monday - Friday * 8:00 am - 4:30 pm EST Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. * OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Safe drivers needed; valid driver's license required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $19.6-29.4 hourly Auto-Apply 45d ago
  • Call Center Talent Pool Req (Harrisburg, PA)

    Freedomcare

    Service representative job in Harrisburg, PA

    Make a Difference in Healthcare: Join FreedomCare in Pennsylvania! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Pennsylvania. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with individuals over the phone to build relationships with those interested in having home care support for themselves or a loved one Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them through the application and enrollment process for our supported programs, with the goal of completing eligibility and onboarding them over the phone. Onboarding Specialist I: guide patients and caregivers through the onboarding and orientation process of joining FreedomCare. Care Support Specialist I: support patients and caregivers throughout their home care journey over phone calls, ensuring that patients receive the care they need and feel heard and valued. Field Care Coordinator: supports patients and caregivers throughout their home care journey in person, ensuring that patients receive the care they need while feeling heard and valued. This role requires frequent travel to patients' homes. Ideal Candidate Will Possess: Customer Service Excellence: a passion for delivering high-quality customer service, including the ability to manage a high-volume inbound and outbound call queue. Must demonstrate empathy, active listening, patience, and the ability to handle difficult situations with professionalism and care. Communication Skills: exceptional verbal and written communication skills, with the ability to convey empathy and compassion to patients and caregivers. Emotional Intelligence & Teamwork: strong emotional intelligence, active listening skills, and the ability to collaborate effectively within a team environment. Problem-Solving Abilities: proven ability to resolve issues over the phone, including de-escalating frustrated callers and addressing concerns with confidence and composure. Time Management & Multitasking: excellent time management skills with the ability to prioritize tasks, meet and exceed expectations, and manage multiple responsibilities simultaneously while supporting patients and caregivers. Technical Proficiency: strong computer skills, including fast and accurate typing, and the ability to leverage technology to resolve customer issues efficiently while taking notes and multitasking. These are hybrid positions requiring employees to commute to their designated FreedomCare Pennsylvania office 2-3 days per week. Each candidate will be assigned to the office location closest to their residence, which may be in Philadelphia, Harrisburg, or Pittsburgh. **Please be aware that this is a Pipeline Talent Pool requisition. We will reach out to you once new job opportunities become available** Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth Opportunities: We offer a supportive environment for professional development and advancement. Competitive Benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD
    $18-22 hourly Auto-Apply 38d ago
  • Client Specialist Key

    Knitwell Group

    Service representative job in Bel Air, MD

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00387 Bel Air, MD-Bel Air,MD 21015Position Type:Regular/Part time Pay Range: $16.00 - $20.00 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $16-20 hourly Auto-Apply 25d ago
  • Guest Services Representative (PT)

    Spooky Nook Sports 3.5company rating

    Service representative job in Manheim, PA

    The Guest Services Representative is responsible for welcoming all Spooky Nook Sports guests and providing an inviting, fun and healthy experience for all faculty members and visitors. This position requires paramount customer service skills. Schedule: Weekend and evening availability is required as they will make up the majority of hours. NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment: PA State Police criminal history record, PA Child Abuse Clearance, and FBI Fingerprint-based criminal history clearance. If you do not already have these, please follow this link to begin the process of obtaining your clearances: ************************************************************** We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 35% off all Nook apparel Free child care Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Acts as central resource for entire Spooky Nook Sports community Promotes Spooky Nook Sports programming and provides related information to existing and potential customers Responds to various inquiries by guests in the facility and over the phone Remains calm during member/participant interactions involving urgent or stressful matters Processes payments for internal programming registrations, memberships dues, and daily fees Follows all cash handling policies and procedures All other duties as assigned Requirements PA Child Abuse Clearance and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer). NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin. 18 years of age or older Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Integrity: Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Demeanor to remain calm in tense or stressful situations Initiative to work efficiently with minimal supervision Working Conditions Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 40 lbs occasionally. Noise Level: The noise level in this environment is typically variable. Salary Description $12/hr
    $12 hourly 3d ago
  • Enterprise Solutions Representative

    Pitt Ohio 4.5company rating

    Service representative job in Harrisburg, PA

    PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in Harrisburg, PA. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. Territory- Lancaster, York and Gettysburg PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities • Manage a portfolio of accounts with a special focus on building shipper relationships. • Leverage PITT OHIO service offerings to create a deeper relationship with existing customers. • Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers. • Secure accurate supply chain maps to support our consultative sales approach. • Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base. • Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools. • Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base. • Support PITT OHIO Operations and Administration in reducing cost with your customer base • Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments • Support all Company goals and policies • Able to react to change productively and handle other essential tasks as assigned Other Duties • Interface with Operations, Pricing, Claims, Collections and other internal departments • Able to react to change in response to changes in the Company's go-to-market strategy. • Proficiently use PITT OHIO Sales applications. • Participate in “Huddles” (collaborative sales meetings) to grow business. • Participate in monthly terminal safety meetings and summer driver cookouts. Qualifications • Minimum 3-5 years sales experience • Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers • Must possess excellent interpersonal, verbal and written communication skills • Experienced in Microsoft Office programs and the Internet • Skillful typing • Valid Drivers License and clean driving record required • Problem solving, negotiation, and time management skills are essential Working Conditions • Travel is required; must be able to energetically travel by car, plane or public transportation • Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2
    $27k-33k yearly est. Auto-Apply 23d ago
  • Technical Service Sales Representative

    Ppg Architectural Finishes 4.4company rating

    Service representative job in Lancaster, PA

    As the Technical Service Representative, you will work independently to maximize MSO account retention, profitability and partnership. You will increase sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing main metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Your territory will be Southeast Pennsylvania (York, Harrisburg, Lancaster). You will report to the Senior Sales Manager. Responsibilities Communicate market changs. Stay current on products, processes, and system upgrades (Continuous Learning). Be a gatekeeper for installations, upgrades and national account mandates. Account Management. Communicate with the sales team about the product needs or product information. Industry Knowledge Qualifications College Degree or 3+ years of equivalent work experience in a related field,. Customer Service Experience Accountability with experience and accurate follow up. Work with all levels of team. Manage technical customer service support. Experience interpreting and responding to customer requests PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $31k-37k yearly est. Auto-Apply 39d ago
  • Customer Relations Specialist

    Zimmerman Plumbing & Heating

    Service representative job in Mechanicsburg, PA

    Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Wellness resources Our Customer Relations Specialists are responsible for creating a positive first impression for Zimmerman Plumbing & Heating, Inc. to all callers and visitors. The position is further accountable for the efficient operation of Zimmerman Plumbing & Heating, Inc.'s dispatching and oversight of the customer journey. We're looking for candidates who are great listeners, enjoy working as part of a team, and strive to do their best each and every day. Duties Include: Assisting clients, technicians, vendors, and others with general information when they call or stop into the office Scheduling and organizing appointments for customers Dispatching technicians to job sites Utilizing computer system for a multitude of tasks - ServiceTitan is primary software Answering and transferring callers to the appropriate department and staff member Taking and distributing messages as needed Updating and keeping customer and company information current Performing general clerical and administrative functions Job Qualifications: High school diploma or equivalent Experience and physical ability to perform all modern business office roles Excellent telephone and customer service skills General computing proficiency, i.e. Microsoft Word, Excel, Outlook, Adobe and similar. Ability to handle multiple tasks efficiently and timely Ability to operate all current administrative office equipment including computers and other computer equipment, copiers, printers, etc Strong organizational skills required Compensation: $18.00 - $22.00 per hour We have opportunities for a career waiting for you. If you're looking for a career that offers job stability, strong pay, excellent benefits and more, then you've come to the right place!
    $18-22 hourly Auto-Apply 60d+ ago
  • Call Center Representative

    West Shore Home 4.4company rating

    Service representative job in Harrisburg, PA

    Inside Sales Representative Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-NM1 #corpisshp
    $17.8-19.8 hourly 22d ago

Learn more about service representative jobs

How much does a service representative earn in Shiloh, PA?

The average service representative in Shiloh, PA earns between $24,000 and $59,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Shiloh, PA

$38,000

What are the biggest employers of Service Representatives in Shiloh, PA?

The biggest employers of Service Representatives in Shiloh, PA are:
  1. Cintas
  2. Goodwill Keystone Area
  3. Veterinary Innovative Partners
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