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The differences between service secretaries and administrative supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service secretary and an administrative support. Additionally, an administrative support has an average salary of $37,692, which is higher than the $30,948 average annual salary of a service secretary.
The top three skills for a service secretary include patients, customer service and data entry. The most important skills for an administrative support are customer service, administrative tasks, and data entry.
| Service Secretary | Administrative Support | |
| Yearly salary | $30,948 | $37,692 |
| Hourly rate | $14.88 | $18.12 |
| Growth rate | -8% | -8% |
| Number of jobs | 25,307 | 114,480 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 49% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
A service secretary performs administrative and clerical duties, such as maintaining databases and filing systems, coordinating meetings, and preparing documents. The core skills that a service secretary should possess to perform his/her or her responsibilities include strong interpersonal skills, knowledge of general office procedures, and the ability to operate office equipment. Service secretaries are employed in industries like business, law, and education. Having extensive experience in secretarial and clerical work is an advantage to qualify for the service secretary position.
Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.
Service secretaries and administrative supports have different pay scales, as shown below.
| Service Secretary | Administrative Support | |
| Average salary | $30,948 | $37,692 |
| Salary range | Between $22,000 And $42,000 | Between $26,000 And $53,000 |
| Highest paying City | East Hartford, CT | Washington, DC |
| Highest paying state | Connecticut | Rhode Island |
| Best paying company | EastHartford Schools | Pacific Investment Management Company LLC |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a service secretary and an administrative support in terms of educational background:
| Service Secretary | Administrative Support | |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between service secretaries' and administrative supports' demographics:
| Service Secretary | Administrative Support | |
| Average age | 50 | 50 |
| Gender ratio | Male, 7.0% Female, 93.0% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7% | Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |