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Service secretary vs administrative support

The differences between service secretaries and administrative supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service secretary and an administrative support. Additionally, an administrative support has an average salary of $37,692, which is higher than the $30,948 average annual salary of a service secretary.

The top three skills for a service secretary include patients, customer service and data entry. The most important skills for an administrative support are customer service, administrative tasks, and data entry.

Service secretary vs administrative support overview

Service SecretaryAdministrative Support
Yearly salary$30,948$37,692
Hourly rate$14.88$18.12
Growth rate-8%-8%
Number of jobs25,307114,480
Job satisfaction--
Most common degreeBachelor's Degree, 30%Bachelor's Degree, 49%
Average age5050
Years of experience22

What does a service secretary do?

A service secretary performs administrative and clerical duties, such as maintaining databases and filing systems, coordinating meetings, and preparing documents. The core skills that a service secretary should possess to perform his/her or her responsibilities include strong interpersonal skills, knowledge of general office procedures, and the ability to operate office equipment. Service secretaries are employed in industries like business, law, and education. Having extensive experience in secretarial and clerical work is an advantage to qualify for the service secretary position.

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

Service secretary vs administrative support salary

Service secretaries and administrative supports have different pay scales, as shown below.

Service SecretaryAdministrative Support
Average salary$30,948$37,692
Salary rangeBetween $22,000 And $42,000Between $26,000 And $53,000
Highest paying CityEast Hartford, CTWashington, DC
Highest paying stateConnecticutRhode Island
Best paying companyEastHartford SchoolsPacific Investment Management Company LLC
Best paying industryManufacturingTechnology

Differences between service secretary and administrative support education

There are a few differences between a service secretary and an administrative support in terms of educational background:

Service SecretaryAdministrative Support
Most common degreeBachelor's Degree, 30%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Service secretary vs administrative support demographics

Here are the differences between service secretaries' and administrative supports' demographics:

Service SecretaryAdministrative Support
Average age5050
Gender ratioMale, 7.0% Female, 93.0%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7%Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between service secretary and administrative support duties and responsibilities

Service secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Assist payroll administrator with completing bi-weekly payroll.
  • Compose and edit PowerPoint presentations for physicians.
  • Develop several PowerPoint presentations utilize for training purposes.
  • Developed/Implemented/Monitore annual budgets and payroll system for both departments.
  • Demonstrate professional integrity and tactful handling of confidential and protect health information according to HIPAA and administrative policy guidelines.
  • Show more

Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
  • Show more

Service secretary vs administrative support skills

Common service secretary skills
  • Patients, 14%
  • Customer Service, 14%
  • Data Entry, 9%
  • Payroll, 7%
  • Telephone Calls, 7%
  • Word Processing, 6%
Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%

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