Shift supervisor jobs in Wilmington, NC - 880 jobs
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Aerie - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters 4.4
Shift supervisor job in Jacksonville, NC
YOUR ROLE As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
You're a people leader:
You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
You know that teamwork makes the dream work:
You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
You're an operational innovator
: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You know how to lead and develop teams and have a general understanding of employment law.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$59k-109k yearly est. Auto-Apply 60d+ ago
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PT Customer Service Leader
Ahold Delhaize
Shift supervisor job in Wilmington, NC
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
PT Customer Service Leader
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
$29k-36k yearly est. 15d ago
Retail Supervisor, Part Time - Mayfaire Town Center
The Gap 4.4
Shift supervisor job in Wilmington, NC
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.
What You'll Do
* Consistently treat all customers and employees with respect and contribute to a positive work environment.
* Promote customer loyalty by educating customers about our loyalty programs.
* All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience.
* Support sales leader during (non-peak) hours, with the customer as the primary focus
* Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
* Build and share expertise in the product lifecycle
* Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* You embody Gap Inc's Purpose, Mission, Vision, Values and Behaviors
* Provides clear and direct communication of expectations.
* Ability to utilize technology effectively to engage with customers and team to meet goals
* Demonstrate interest and initiative towards continuous improvement and growth
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.
Benefits at Gap
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$33k-44k yearly est. 60d+ ago
Part Time Sales Lead - Independence Mall
Store 3.8
Shift supervisor job in Wilmington, NC
A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.
Responsibilities:
Bear Builder Role:
Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
Actively engage with guests, demonstrating genuine enthusiasm for our brand
Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
Strong team commitment; be dependable, engaged, and helpful
Floor Leader on Duty Role:
Be a role model to others in providing exceptional guest service to ensure a memorable experience
Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
Model Experience First behaviors
Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations
Required Qualifications:
High school diploma or GED equivalent
P
referred Qualifications:
Build-A-Bear store associate experience
Associate's (or higher) degree in business, management, or a related field
Behavioral Traits for Success:
Thrives in an Experience First environment
Connects with others to inspire results
Enjoys meeting and interacting with new people
Possesses a “How can I help” attitude
Strong desire to develop, train, and support others' success
Exercises good judgment in ambiguous situations
Displays strong initiative and self-direction
Thrives in a dynamic and changing environment
Able to remain calm when faced with challenging circumstances
Working Environment:
Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
Work environments include indoor/outdoor malls, strip centers, and other retail locations
Lift > 25 pounds
Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
Decision-making, judgment, and execution
Ability to create an Experience First culture for guests and associates
Achievement of assigned goals
Consistent execution of operational standards
Stakeholder feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
$43k-84k yearly est. 60d+ ago
Department Manager
H&M 4.2
Shift supervisor job in Wilmington, NC
About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
Representing yourself and the H&M brand positively during customer interactions
Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
Establish & analyze sales and budget goals, creating plans to optimize results
Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Manage your department in a cost-efficient way
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
Complete performance evaluations and succession planning to support business & team needs
Retain and share your knowledge and skills with your team
Collaboration, planning & teamwork with in-store Visual Merchandiser team
Give & receive feedback with your colleagues to learn, develop & support each other
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
Ensure all procedures, routines, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
Secure a clean and tidy sales floor and back of house including stockroom areas
Ensure high fashion quality, visual and commercial product presentation, with good garment care
Secure good stock levels and provide input on allocation to Area team
Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
Responsible for opening & closing of store daily
Qualifications
Who You Are
To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $19.02-$21.40 hourly**
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas
. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shiftsupervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community.
We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits.
Basic Qualifications
* Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
* Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
* Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
* Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
* Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
* At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
Knowledge, Skills and Abilities
* Ability to direct the work of others
* Ability to learn quickly
* Effective oral communication skills
* Knowledge of the retail environment
* Strong interpersonal skills
* Ability to work as part of a team
* Ability to build relationships
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com.
At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or ***************.
$27k-34k yearly est. 27d ago
Area Supervisor for Wilmington, NC
Helix Traffic Solutions
Shift supervisor job in Wilmington, NC
OverviewWe are seeking an experienced and motivated Area Supervisor to join our team. In this role, you will supervise field crew to ensure company safety policies and work zone standards are being followed. Responsibilities: Manage traffic control personnel in designated areas to include performance evaluations and continuous improvement activities.
Assist with training crew members and prepping them for advancement.
Perform work zone safety checks and audits at least once per week.
Ensure time sheets from crew leads are accurate, complete, and turned in on time.
Communicate daily with planning and scheduling team regarding any issues in fulfilling job requirements.
Create leaders from the field
Skills and Qualifications:
Team player
Lead by example
Effective communication skills
At least 1 year of experience in the field, performing traffic control and flagging activities.
Good computer skills to include emails (Outlook), excel, and other Windows applications.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
PTO/ Holiday Pay
401k with company match
Company Truck
Company computer and phone
We are Phoenix Spirit Group (PSG), a traffic services company that prides itself on keeping our roadways safe. Safety is among our top priorities and is prevalent in every aspect of our operation. We provide top-quality solutions to all traffic-related needs while providing our services all over the North and South Carolina areas. Each Phoenix Spirit Group employee supports our collective commitment to safety. Employees agree to think and practice job safety every moment of every day. We encourage input from all levels of the company and expect everyone to strive continuously for improvement. Here at Phoenix Spirit Group, we are looking for someone who shares the same determination for road safety to add to our team!
$27k-40k yearly est. 9d ago
Constable Supervisor- Day Shift
The Nemours Foundation
Shift supervisor job in Wilmington, NC
Nemours is seeking a Constable Supervisor to join our team in Wilmington, DE.
The Public Safety Supervisor is responsible for leading and managing security personnel to ensure a safe, professional, and service-oriented environment. This role emphasizes accountability, integrity, and continuous improvement in public safety operations.
Responsibilities:
Supervise and direct assigned staff, ensuring performance expectations are met and shift operations run efficiently.
Make timely, informed decisions aligned with organizational values and safety priorities.
Coach and develop team members through feedback, training, and support.
Facilitate daily shift activities, including whiteboard meetings, and manage payroll using Kronos.
Promote a culture of service excellence by aligning behavior with goals, measuring key performance metrics, and recognizing success.
Maintain professionalism and confidentiality while effectively prioritizing and resolving issues.
Respond effectively to emergency situations and manage resources cost-effectively.
Uphold ethical standards and foster a diverse, inclusive work environment.
Qualifications:
Valid State of Delaware Constable License.
Valid State Driver's License with ability to operate authorized hospital vehicles.
Familiarity with the Delaware Criminal Code.
Strong leadership, communication, and problem-solving skills.
Ability to handle sensitive issues confidentially and professionally.
$27k-35k yearly est. Auto-Apply 40d ago
Shift Supervisor
Felker Day-KFC
Shift supervisor job in Wilmington, NC
Job Description
About the Job:
As a Shift Manager, you will be a cultural mentor for our 28 FounDAYtions. You will report to the Assistant Manager and the RGM and communicate to Inspire, coach, and support your restaurant team members. You will assist in the training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you will create a culture that is vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team.
The Day-to-Day:
Assist to Recruit, onboard, and conduct orientations for top Team Members and potential ShiftSupervisors, ensuring a strong, well-prepared team.
Oversee execution of mandatory training program for each position resulting in qualified and certified team members and managers.
Recognize and reward outstanding performance regularly, while fostering a culture of team building and great results.
Address and resolve conflicts promptly, maintaining a positive work environment.
Personally engage with guests and Do what's Best For The Guest with the goal of everyone leaving with the intention of returning.
You will place orders, receive orders, and manage rotation and proper storage.
Strategically deploy Team Members to optimize food quality, accuracy, and speed.
Coach and develop yourself as well as team members to run productive and efficient shifts to grow the business and gain the trust of the guest.
Attend scheduled Management meetings and contribute to the success of the restaurant.
Assist the RGM by focusing on the restaurant's performance of Key Indicators including Food cost, labor cost, speed, cash control, cleanliness and organization, Food Safety and Brand standards.
Be the example for your team to treasure, respect, and promote our reputation.
You are the leader of the restaurant when you are the MOD.
Is this you?
1+ Years as a manager w/ Restaurant or Retail Experience.
Accessibility to dependable and reliable transportation
Reliable and On Time for all scheduled shifts
Must have Sunday Availability
Proficient with email and basic computer use.
Good communication skills, including written, verbal, and interpersonal.
Ability to identify and communicate all safety and equipment maintenance issues.
Teach and exemplify Felker Days 28 FounDAYtions everyday.
Experienced in recognizing and motivating teams. Have FUN on your shifts.
Set Shift goals and inspire team to achieve them.
Be relentless about Continued improvement and embrace change by being a change agent in your restaurant.
Maintains a safe and secure working environment that complies with all policies and regulations.
Benefits:
Competitive pay
Performance Bonuses paid every 28 days.
Paid Time Off after one year w/ payout of unused PTO up to one week
Career advancement and professional development
Tuition reimbursement and scholarship opportunities
Medical benefits after 90 days w/ qualifying hours.
401k retirement plan with 100% match up to 3% of salary after 1 yr
Health and Wellness supplemental benefits resulting in higher net pay.
Free Uniforms
Free meal each shift
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
$27k-35k yearly est. 4d ago
Retail Part Time Team Lead
The ODP Corporation
Shift supervisor job in Wilmington, NC
Overview At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. Primary Responsibilities: * Print Sales and Services: *
Responsibility in the Print function to support efficient operation while driving overall store sales. * Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. * Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. * Operational Efficiency: *
Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. * Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. * Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned. * Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. * Client Engagement: *
Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. * Supports community outreach initiatives to drive client/customer retention. * Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. * Performs other duties as assigned. * External Key Carrier and Leader on Duty: *
Ensuring the safety and security of the building and associates during the absence of the management team. * In partnership with all associates, ensure regular loss prevention compliance. * Performing opening or closing responsibilities. * This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store. * May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. * Other duties as deemed necessary Education and Experience: * High School diploma or equivalent education preferred * Minimum 1-3 years of experience in related field * Sales and/or Customer Service experience preferred. * Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. * Skilled in Customer Service and Print Services experience would be desired. * Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. * Must be adaptable to a changing environment. * Must be able to assist others in a professional environment. * Possess excellent verbal and written communication skills. * Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. * Must possess ability to process information/merchandise through POS register system. * Pays close attention to detail to ensure high quality production in the Print Services area * Positive and Engaging * Action Oriented * Integrity, Accountability & Trust * Demonstrate passion for the brand, products, services and solutions offered to our customers * Must possess a desire to continually develop personal selling skills and product knowledge * Drive for Results * Decision Quality * Patience About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The salary range for this role is 12.00 to 15.00, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
$46k-93k yearly est. 4d ago
Team Leader
Veritas HHS LLC
Shift supervisor job in Wilmington, NC
Job DescriptionDescription:
Veritas HHS seeks a Team Leader for New Hanover County Child Support Services office located in Wilmington, NC
About the Company
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values.
Mission - Do socially useful work, have fun, and prosper.
Core Values - Integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Telehealth Services
Paid Time Off
Rewards Program
About the Position:
The Team Leader provides supervisory oversight for a team of case managers, specialists and/or administrative staff in a discreet or combined functional area, such as establishment, fiscal, or interstate case processing. This individual reports to the Program Manager.
Primary Responsibilities:
Supervise a team of case managers, specialists and administrative staff
Recruit, hire, and train replacement staff as needed
Review staff work for accuracy, quality, and completeness (quality assurance)
Analyze work and devise process improvements
Evaluate performance, provide feedback, coach, and mentor team members
Identify and address training needs and provide employee development opportunities
Participates in identifying issues, generating alternatives, and implementing solutions
Receive, evaluate, and resolve customer problems and complaints
Other related duties as assigned
Requirements:
Associate's Degree or Paralegal Certification
At least four years of experience as a child support case manager or similar relevant experience (paralegal, eligibility case manager, etc.).
Two years of additional education may be substituted for equal amount of experience.
Proven Ability to manage, provide and direct work activities of self and others
Knowledge of State child support policy and procedures and systems
Learn about Veritas HHS at *******************
$46k-93k yearly est. 7d ago
Pink Zebra Professional Team Leader
Pink Zebra Moving of Wilmington, Nc
Shift supervisor job in Wilmington, NC
Job DescriptionWe are searching far and wide for motivated leaders who are excited to make a difference in our customer's and our employees lives as part of our new launch at Pink Zebra Moving. The ideal candidate will be an ambitious, energetic, and service-oriented individual who enjoys providing top-quality service to our clients. Experienced leader with leadership and coaching skills to lead our employees forward in their career.
Why Pink Zebra of Wilmington?
Great hourly rates
Tips
5-Star Review incentive
Saturday/Sunday (when needed)-incentive pay
Flexible hours
Qualities we are looking for:
Customer Focused
Pink Zebra Moving is a customer service company that just happens to help our customers move.
Dependability
Availability and attendance is a must.
Availability
Part-Time and Full-Time positions available.
Trustworthy
- As a bonded company, we require each candidate to pass a nationwide criminal background check, drug screens, and display a high level of honesty and integrity at all times.
Energetic
- Our days are fast-paced, full of surprises, and challenging in so many ways! There is very little sitting or down time, so please be honest with yourself.
Communications
- We communicate with our customers, managers, and co-workers in a clear and professional manner.
Problem Solving
- It's very important to be able to resolve issues in the field throughout your day without relying on someone to hold your hand.
Time Management
- Being able to efficiently handle the day's work will make or break an individual's stress level and job satisfaction. Always running late or being pressed for time takes away from our ability to provide excellent customer service!
Detail Oriented
Taking the time to correctly protect our customers items. A trained and patient individual will notice every detail and ensure customer satisfaction every single day.
Leadership Skills
Able to coach and lead a team by example. Create individual development plans for his team and help them reach their career goals.
All Team Members of our company must meet the following requirements:
You must be 18 years of age or older
Must be able to lift more than 50 lbs
You must be punctual and dependable
More about the Position:
As a Professional Mover, you will be traveling to our customer's homes as part of a team to perform routine and specific tasks as assigned. As a Professional Mover, you will be responsible for providing top quality work and customer service to our customers through various tasks and communications. We offer a competitive compensation package that includes tips, paid training, all your supplies and equipment, and various awards and incentives. We believe that hard work and top performance deserve recognition, and our company provides a culture where it is possible to have fun, work hard, and feel appreciated. We cannot wait to see your big smile and learn more about your ambitions!!!
$46k-93k yearly est. 12d ago
Cafeteria Team Lead - 7hrs/day
Public School of North Carolina 3.9
Shift supervisor job in Wilmington, NC
TITLE: Cafeteria Team Lead QUALIFICATIONS: 1. High School degree or equivalent 2. Two years' cooking experience, preferably in child nutrition 3. Current ServSafe/NC Safe Plate Certificate REPORTS TO: Cafeteria Team Manager JOB GOAL: Performs a variety of routine kitchen tasks essential to the efficient operation of the Child Nutrition program for New Hanover County Schools.
Terms of Employment: Ten-month work year/At Will/FLSA Non-Exempt
Starting Salary and/or Grade: 55
Please click the link below for full job description.
$44k-82k yearly est. 4d ago
Restaurant Shift Leader
Potbelly Sandwich Shop
Shift supervisor job in Wilmington, NC
Job Title: Shift Leader Department/Function: Operations Report to: General Manager/Assistant Manager Details: Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to:
FOCUS
People
* Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
* Know and support appropriate personnel policies, labor laws and safety procedures.
* Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
* Transitions into opening/closing duties.
Customers
* Make customers really happy.
* Resolve customer complaints/issues.
* Empowers Associates to make sure all customers leave happy.
* Execute and support all food safety requirements and practices.
Sales
* Lead Associates to open, transition, and close shifts without supervision.
* Manage and organize the line and delegate duties to Associates.
* Know and uphold standards for product quality.
* Work the line as needed.
* Ensure back-of-the-house procedural standards are met.
* Promote sales on the shift through executing the marketing plan within the four walls.
Profits
* Control food costs, labor, waste, and cash on the shift.
* Count drawers and follow proper daily cash handling procedures.
ESSENTIAL PHYSICAL FUNCTIONS
* Must have the ability/stamina to work a minimum of 40 hours a week.
* Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day.
* Must be able to exert well-paced and frequent mobility for periods of up to five hours.
* Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
* Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
* Must be able to tolerate higher levels of noise from music, customer and employee traffic.
* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
* Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.
EXPERIENE, EDUCATION AND BEHAVIORS
* Must represent Potbelly Advantage and Our Values.
* Minimum of 1 year supervisory experience in a restaurant or retail environment.
* Minimum educational requirement: High School degree.
* Must be able to work a minimum of 2 opens and/or closes per week.
* As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
* Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
* Exceptional customer service skills.
* Strong communication skills, both written and verbal.
* Strong organizational skills and the ability to multi-task.
* Strong interpersonal skills.
* Ability to train and coach others.
* Must be able to demonstrate strong leadership skills at all times.
* Must be a strong team-player.
* Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
$24k-32k yearly est. 33d ago
Shift Leader
1061-Dave's Hot Chicken-Wilmington
Shift supervisor job in Wilmington, NC
Job Description
Guaranteed extra $3/hr from Credit Card Tips... if you make $12/hr, you will be at $15/hr... etc. If tip rate falls below $3/hr we will pay the difference ourselves! The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the
restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
$24k-32k yearly est. 10d ago
Shift Leader
Bbqholdingscareersite
Shift supervisor job in Wilmington, NC
Our Story: Papa Murphy's is different on purpose. Not only because we make our pizzas completely from scratch with fresh ingredients at over 1,300 locations nationwide, but because we do it with swagger. We know our product is better than our competitors. The fact that our pizza is take 'n' bake adds to the quality of our pies and to the convenience for our guests. At Papa Murphy's, we don't think it's cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the ShiftSupervisor role has many other rewarding benefits as well.
Position Overview: In this lively leadership role, the ShiftSupervisor champions Papa Murphy's commitment to quality, service, integrity, and teamwork by:
- Conquer all aspects of the Crew Member position.
- Oversee and encourage all team members to be their best on shift.
- Accomplish or assist with all necessary tasks to ensure all aspects of the store are prepared for the projected business needs.
- Energize team members so the store operates to or above the standard guest service, product quality, food handling, sanitation, safety, and security guidelines.
- Hold yourself and other team members accountable for all cash handling, schedules, breaks, opening and or closing duties, and accurate shift paperwork using the POS.
- Address emergencies, guest complaints, equipment problems, product shortage, and team member problems, in a calm and friendly manner.
- Train and develop team members for successful growth and development.
- Operate the store independently if needed, in the absence of the manager.
What we bring to the table:
- Work within your local community
- No late hours, ovens, grease traps, or public restrooms
- Opportunity to work with an amazing team
- Earn more dough with tips!
- PIZZA!
- Education and tuition assistance
What you bring to the table:
(Position-specific knowledge, skills, abilities, and more)
- Ability to communicate, read, and apply fundamental math skills effectively.
- Outstanding customer services skills.
- Capacity to manage various difficult or emotional guest and crew situations.
- Novice computer skills, including MS Word, Excel, Outlook, and POS.
- Basic knowledge of store financials, P&Ls, break-even, food cost, labor cost, and other economic information relative to store operations.
Foundations of your career:
- Desire to be a team player and lead with a great attitude!
- Just to help you know the business, at lease six months experience in QSR (or previous crew) involvement.
- Ability to build positive relationships with supervisors, co-workers, and guests!
- We'd like you to be knowledgeable in food safety.
Other requirements:
- Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms.
- Occasionally required to bend and stoop, kneel or crouch.
- Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping.
- Must be able to lift and/or move up to 30 pounds.
- Maintain punctual and regular attendance at work.
Please Note:
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Papa Murphy's International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$24k-32k yearly est. 21h ago
Arby's Shift Leader
Campbell Oil Company 4.0
Shift supervisor job in Leland, NC
Open Interviews Daily Monday thru Friday, 10:00am - 2:00pm!!!!
Title: Shift Leader Reports To: General Manager (Store) Purpose: To assist in managing and provide exceptional guest service and the attainment of company sales and profit goals by working within the framework of our companies' values and policies.
Duties Include:
Executing systems daily to ensure a well-run shift and a clean and organized restaurant. Be prepared each shift and day to provide outstanding products and services.
Assist in the training of team members using the appropriate training systems to provide high quality, plus one hospitality and spotless restaurants.
Ensure all guests leave happy and all complaints are resolved. Maintain high standards of service throughout the operational shift and day.
Operate shifts in accordance with established performance, profit, and operating standards as outlined by the GM and operations manual.
Responsible for the safety and security of all employees and guests by following all federal, state, and company policies as related to safety.
Have a good working knowledge and training of all equipment and assume responsibility for the preventive maintenance of restaurant equipment. (Proper cleaning and operation)
Supervise and engage team members to perform to their highest possible level of ability.
Utilize all available tools to keep accurate and up-to-date records providing historical data to plan for increased sales and profits.
Provide consistent leadership creating a culture that engenders excitement, enthusiasm, a positive mental attitude, and commitment towards company objectives.
Support all marketing strategies by coaching team members to execute them at a high-level building repeat guests and regulars.
Education/Experience:
Minimum 6 months experience (supervisory) in the restaurant or retail industries.
$26k-34k yearly est. 60d+ ago
Shift Leader
Flynn Pizza Hut
Shift supervisor job in Leland, NC
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!**
Working at Pizza Hut is about being part of something bigger, having fun, making new friends, while earning extra cash with a flexible schedule. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop your management skills and offer future career success. All you need is the willingness to be great.
Sound good? We have
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company, then Pizza Hut is the place for you!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$24k-32k yearly est. 60d+ ago
Hardees Shift Leader
Hardee's Franchises-Boddie-Noell Enterprises
Shift supervisor job in Leland, NC
Click HERE to Apply!Job Title - Restaurant Shift Leader/Hardee's
NOW HIRING EXCEPTIONAL RESTAURANT SHIFT LEADERS If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.
If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement.
Who Are We?
Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee's restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people's lives wherever and whenever we can.
What is our Team Approach?
Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.
What Will You Do?
POSITION SUMMARY
Train for the position of Shift Leader to operate the restaurant in the absence of the Senior/General Manager. Assist in achieving sale growth through maintaining the highest standard in quality, service, and cleanliness with constant focus on profitability and achieving operating standards.
ESSENTIAL FUNCTIONS
To train in the essential functions of a Shift Leader which include the following:
Supervise shifts and maintain the company standards for quality, service, and cleanliness.
Train and develop crew under the direction of management.
Maintain a cooperative, harmonious working relationship with management and crew. Assist with crew member duties as needed.
Conduct crew meetings prior to shift, as needed, to discuss operations procedures, promotions, safety, security, training, etc.
Manage labor cost to meet company standard.
Control inventory to meeting company GAP standard.
Maintain reports and records based on company standards and in compliance with state and federal regulations.
Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.
Responsible for all cash when in charge of a shift including bank deposits. Ensure that cash procedures are followed.
Ensure personal appearance meets company standard and displays professionalism at all times.
Ensure all HR, sanitation, safety, and security policies and procedures are recognized and enforced to provide a safe and compliant environment for all when in charge of the shift.
Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.
* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. Please also refer to the Company's ADA job description for a more detailed discussion of essential job functions, physical demands, and other job requirements
.
What Will You Need?
Must be 18 years or older
Must meet Physical demands required of the role
Must be able to lead, recognize, and train successful talent
1 year of shift management experience
Ability to pass background check and drug screen
Preferably Valid Driver's License
Love working in a fast-paced, team-oriented environment
Consistent and reliable
Cheerful and Positive attitude
Values teamwork
Loves serving and helping others
What is in it for You?
Now Paying Weekly
Fun & Flexible Work Environment
Paid Training
401K
Vacation, Sick, Bereavement pay
Discounted Meals During Shift
Medical, Dental, Vision Insurance
Opportunity to Advance
Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.
Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.
Corporate Chaplains - Offers care to employees with personal and professional life issues.
*Veterans and those with previous military experience are encouraged to apply!
EOE
Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC
$24k-32k yearly est. Auto-Apply 60d+ ago
Sushi Team Leader
Hana Financial 4.3
Shift supervisor job in Wilmington, NC
About Hana Group Hana Group is a global leader in ready-to-eat Pan-Asian cuisine, bringing fresh, chef-crafted sushi and Asian-inspired dishes to customers through our in-store kiosks and food service operations. With a presence in major grocery retailers across the U.S., we're committed to delivering high-quality food that's convenient, delicious, and prepared with care. Our culinary teams operate with a passion for food and a dedication to service that drives every customer interaction.
Our Culture
At Hana Group, we believe our people are the heart of our success. We're proud to foster a diverse and inclusive work environment where team members feel empowered, supported, and inspired to grow. Whether you're rolling sushi, managing a kiosk, or supporting operations behind the scenes, your work makes a real impact on the customer experience and the company's success. We invest in our employees through hands-on training, leadership development, and clear pathways for career advancement.
Why Join Us
Joining Hana Group means being part of a fast-paced, entrepreneurial company that's transforming the way people eat. We operate with a focus on food safety, operational excellence, and customer satisfaction, while never losing sight of the people who make it all happen. If you're passionate about food, thrive in dynamic environments, and want to be part of a company that's growing across the U.S., Hana Group could be the perfect fit for you.
Job Description
The Sushi Team Leader (STL) position is a destination role in the kiosk organization. The on-site supervisor, you will be accountable for schedule adherence, product ordering, food safety and training of Sushi Chefs. The STL is also responsible for prepping ingredients to prepare items and maintaining a clean and safe work environment as well as customer and client communication and engagement.
Key Competencies:
People Skills, Expert Culinary Skills, Product Knowledge, Quality and Food Safety, Profit Knowledge and Waste Control
Driving sales through operations and marketing execution
Controlling profit and loss by monitoring inventory management and business analysis
Expert understanding of food waste and costs and how it impacts the goals of the kiosk
Training and developing the team to meet the goals and expectations of the company
Adhering to training guide/manual specs, creating rolls based upon guidelines provided to each kiosk
Preparing various types of sushi dishes according to established company guidelines on quality, portion size, presentation and food safety
Inspecting the quality of fruits, vegetables, and fish used to prepare sushi dishes and informing the STL when quality is sub-standard
Setting the example of customer service through ongoing communication with both the customer and client
Coaching and evaluating employees on ways of working aligned to company policy and expectations
Recruiting talent and leading team members aligned to the company culture
Creating an expectation for a clean work environment in order to prevent food contamination
This job posting describes the general duties and responsibilities for the position. Other duties may be assigned as needed.
Qualifications
Minimum of three years in the food service industry; sushi rolling experience required
Excellent knife skills - experienced in cutting large fish for sashimi & nigiri and prepping vegetables for common sushi rolls & garnish
Ability to read, write and communicate in English
Demonstrated professionalism in front of the customers and respect for co-workers and workplace at all times
Valid food handler's license, with expert knowledge of food safety regulations
The ability to stand for long periods of time
The ability to work under pressure with sound judgement
Encompass the company mission and core values
Additional Information
Apply Today
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$20.00 - $25.00 USD Hourly
How much does a shift supervisor earn in Wilmington, NC?
The average shift supervisor in Wilmington, NC earns between $24,000 and $39,000 annually. This compares to the national average shift supervisor range of $26,000 to $44,000.
Average shift supervisor salary in Wilmington, NC
$30,000
What are the biggest employers of Shift Supervisors in Wilmington, NC?
The biggest employers of Shift Supervisors in Wilmington, NC are: