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Software account manager vs technical account manager

The differences between software account managers and technical account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a software account manager, becoming a technical account manager takes usually requires 1-2 years. Additionally, a software account manager has an average salary of $104,783, which is higher than the $100,010 average annual salary of a technical account manager.

The top three skills for a software account manager include account management, software account and customer satisfaction. The most important skills for a technical account manager are cloud, database, and project management.

Software account manager vs technical account manager overview

Software Account ManagerTechnical Account Manager
Yearly salary$104,783$100,010
Hourly rate$50.38$48.08
Growth rate5%8%
Number of jobs113,068154,495
Job satisfaction-5
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 73%
Average age4640
Years of experience82

What does a software account manager do?

A software account manager is responsible for meeting clients' needs, overseeing software delivery, and developing sales support. They help clients with software customization and maintain client relationships. They are also responsible for strategic planning to help their company expand.

What does a technical account manager do?

A technical account manager is primarily responsible for providing technical support to clients through calls and correspondence, securing sales and ensuring customer satisfaction. Aside from assisting clients, a technical account manager may conduct an assessment to determine the needs of a client, perform follow up calls, offer upgrades and add-ons, answer inquiries, troubleshoot, and even provide extensive and detailed instructions to customers on using their products or services. Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.

Software account manager vs technical account manager salary

Software account managers and technical account managers have different pay scales, as shown below.

Software Account ManagerTechnical Account Manager
Average salary$104,783$100,010
Salary rangeBetween $72,000 And $151,000Between $73,000 And $135,000
Highest paying CitySan Francisco, CARedwood City, CA
Highest paying stateOregonCalifornia
Best paying companyNVIDIAPure Storage
Best paying industryTechnologyManufacturing

Differences between software account manager and technical account manager education

There are a few differences between a software account manager and a technical account manager in terms of educational background:

Software Account ManagerTechnical Account Manager
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaStanford University

Software account manager vs technical account manager demographics

Here are the differences between software account managers' and technical account managers' demographics:

Software Account ManagerTechnical Account Manager
Average age4640
Gender ratioMale, 56.7% Female, 43.3%Male, 75.0% Female, 25.0%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 7.8% Unknown, 5.6% Hispanic or Latino, 14.4% Asian, 6.3% White, 65.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%14%

Differences between software account manager and technical account manager duties and responsibilities

Software account manager example responsibilities.

  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Assign exclusively to Daimler-Chrysler in 2001 and gain the establishment of WebSphere as company's standard web-development platform.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Submit invoices electronically to various invoicing and payment sights against POs on a weekly basis.
  • Co-Own and operate a start-up telephony business utilizing innovative IP technologies.

Technical account manager example responsibilities.

  • Manage product life-cycle, windows configurations, networking and updates.
  • Achieve mastery of all aspect of project executions: planning, tagging, recruitment, QA and monitoring.
  • Facilitate clients' integration and adoption of product features to achieve business goals and maximize value of enterprise CRM software.
  • Manage product procurement, warranty and SLA agreements, plan resources, budget, and inventory for large, public sector accounts
  • Manage multiple functions-projects-programs through impact/scope analysis, resource forecasting, and quality/timely SDLC delivery.
  • Project manage, private label and turnkey enterprise-class, cloud-base SaaS platforms to deliver integrate marketing solutions.
  • Show more

Software account manager vs technical account manager skills

Common software account manager skills
  • Account Management, 32%
  • Software Account, 23%
  • Customer Satisfaction, 10%
  • CRM, 7%
  • Sales Process, 4%
  • Business Development, 4%
Common technical account manager skills
  • Cloud, 8%
  • Database, 6%
  • Project Management, 6%
  • Technical Support, 5%
  • Customer Service, 4%
  • Strong Analytical, 4%

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