Technical support engineer jobs in Florida - 2,362 jobs
IT Systems Administrator
Bugatchi
Technical support engineer job in Boca Raton, FL
BUGATCHI's South Florida office is seeking a highly motivated, results-oriented IT Systems Administrator with a passion for growing a business focused on luxury menswear. The IT Systems Administrator will be responsible for the following:
Ensuring high reliability and performance of the network, infrastructure and internet.
Help support data security and risk management protocols.
Developing and maintaining a culture of the highest customer service and user satisfaction.
Significant attention to new systems training and change management.
Provide IT system support including, installation, engineering, implementation, training, systems administration, and for several areas including: Applications and PC Desktop Systems/ Mac Computers, Apple Business Manager, Office 365 Administration, Printer Support/RFID Printing, Data loss prevention, LAN/WAN Network Services, Warehouse Management Solutions, CRM Solutions, Help Desk Operations/Customer Support and Telephone Systems.
Takes steps necessary to keep the overall technology infrastructure running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies.
Assist with IT vendor relationships.
Develop a continuous improvement focus of IT operations.
Work closely with business leadership team to understand & anticipate their needs to continuously assess & help plan for efficient & cost-effective technology solutions infrastructure.
Deploys/implements new technology.
Qualifications:
3 or more years' experience in a Systems Administration role.
Up to date knowledge of current technology and proficiency in IT best practices.
Proven ability to deliver a customer-centric IT function.
Ability to work collaboratively in teams and with executive management in a fast paced, robust environment
Excellent written and verbal communications skills.
Candidates must be legally authorized to work in the United States. Unfortunately, due to the receipt of a significant number of applications, only selected candidates will be promptly contacted to proceed with our interview process and, therefore, we will be unable to respond to email, fax and telephone inquiries regarding your application status. Thank you for your submission and interest in joining BUGATCHI.
$47k-70k yearly est. 5d ago
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Construction Technology Specialist
MSI Company 4.7
Technical support engineer job in Fort Lauderdale, FL
SCOPE AND ORGANIZATIONAL IMPACT
Our Construction Technologies Specialist position works to standardize field workflows and drives adoption of construction management platforms across projects. They bring deep knowledge of construction management processes from project setup through document control, RFIs and submittals, quality and safety routines, schedule handoffs, change management, and closeout. Working closely with Operations, the Lead Specialist position translates jobsite realities into clear, scalable practices, coordinates rollouts and training, and keeps feedback loops open so standards stay practical. They mentor others, support change in the field, and ensure technology use strengthens safety, quality, schedule, and cost outcomes.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Define and maintain SOPs, checklists, and standardized workflows that work on jobsites
Lead end-to-end implementation efforts for new or changed workflows, including planning, site readiness, pilot design, cutover playbooks, and go-live support
Travel to project sites to observe current processes, coach teams, capture pain points, and share best practices
Run change impact reviews with Operations and Shared Services and align roles and responsibilities across teams
Plan and deliver training and communications for new or changed workflows
Partner with team members to shape configurations, forms, logs, dashboards, and reports that match operational needs
Track adoption and data quality with straightforward KPIs; drive corrective actions with project leadership and report results
Surface system limitations and translate field needs into clear vendor enhancement requests and help influence product roadmaps
Coordinate with vendors on release timing, feature fit, and known issues; validate fixes and communicate impacts to project teams
Lead cross-functional working sessions to resolve cross-project process issues and improve handoffs
Support evaluations and pilots of new tools and features with clear goals, test scripts, and success criteria; recommend go/no-go
Act as an escalation point for process questions and adoption blockers; route technical issues to the right teams and follow through to closure
Mentor team members and project champions to build onsite capability and sustain standards over time
Perform other duties as assigned
EDUCATION AND WORK EXPERIENCE
Minimum bachelor's degree in the field of Construction Management, Engineering, Business or a related field (or equivalent experience)
6+ years in construction operations with strong project team exposure
Demonstrated experience with construction management platforms (e.g., Procore)
Proven experience with prevalent ERP platforms (e.g. CMiC, Oracle, Sage 300) is a plus
Expertise with field workflows, including document management, RFIs, submittals, quality, safety, and scheduling
Demonstrated experience with cost control processes related to construction, such as management of contracts, budgets, change orders, etc.
Proven record of creating SOPs, running trainings, and leading adoption across multiple implementation initiatives
Strong interpersonal and coaching skills; experience managing cross-functional stakeholders
Proven ability to translate business and user needs into scalable, platform-based solutions
Ability to lead change management efforts and facilitate field adoption of new technologies
Excellent written and verbal communication skills, with the ability to train and influence diverse project teams
Problem-solving skills and an innovative mindset for improving business processes and technology utilization
Bilingual (English/Spanish) preferred
$67k-99k yearly est. 5d ago
Business Systems Support & Training Specialist
ANF Group, Inc. 3.7
Technical support engineer job in Davie, FL
ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization.
Why Join Us?
We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive.
Company Benefits:
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Opportunities for professional development and growth
Responsibilities include:
Business Systems & CMiC Support
Provide hands-on support for CMiC users across enterprise and field teams.
Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance.
Manage user accounts, security settings, and system access for CMiC and other business systems.
Assist with CMiC configurations, module updates, and troubleshooting.
Ensure data integrity and accuracy within CMiC for reporting and operations.
Serve as the primary point of contact for CMiC-related issues and escalate when needed.
Help field teams troubleshoot CMiC mobile and on-site system access issues.
Support business units in leveraging CMiC for project tracking, cost management, and reporting.
Assist in testing, updating, and rolling out new CMiC features or system upgrades.
Work closely with IT, finance, and operations teams to support business system needs.
Coordinate with CMiC support and vendors to troubleshoot and resolve system issues.
Major incident management and companywide communication.
Training, Onboarding, and Learning Enablement
Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems.
Design, build, and maintain a clear, structured training curriculum, including role-based learning paths.
Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees.
Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities.
Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning.
Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness.
Support change management efforts by preparing users for system updates, new functionality, and process improvements.
Measure training effectiveness and continuously refine content to improve outcomes and adoption.
Qualifications
Education:
Bachelor's degree in Information Systems, Business, or a related field.
Experience:
2-4 years of experience in business systems support, IT support, or technical training.
Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees.
Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules.
Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion).
Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences.
Experience developing user guides, job aids, knowledge bases, and self-service learning resources.
Hands-on experience with CMiC highly preferred.
Experience troubleshooting ERP systems, business applications, and integrations.
Strong problem-solving skills, attention to detail, and a continuous improvement mindset.
Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups.
Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus).
The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technicalsupport by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization.
Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
**Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
$54k-86k yearly est. 2d ago
Temporary Store Support Associate
Pyramid Consulting Group, LLC 4.0
Technical support engineer job in Boca Raton, FL
Our client, a luxury fashion brand, is seeking a temporary Store Support Associate to join the team at their boutique in Boca Raton, FL.
This is a full-time temporary position starting immediately in January, on an ongoing basis for one month (tentatively).
Job Duties Include:
Provide client-facing support by greeting customers, answering initial inquiries, and ensuring a seamless experience until a sales associate can take over
Assist with sales as needed
Perform back-of-house (BOH) tasks such as pulling merchandise for client appointments and organizing stock efficiently
Maintain cleanliness and organization in both front-of-house and back-of-house areas to uphold brand standards
Support inventory management by restocking shelves, returning items to proper locations, and monitoring product availability
Additional duties as needed
Job Qualifications Include:
2+ years of experience with BOH and FOH support within a retail setting
Ability to act as a team player
Strong problem-solving and multitasking abilities with excellent communication and organizational skills
Ability to lift up to 50 lbs and stand for the duration of shift
Salary: $20/hr
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
$20 hourly 2d ago
IT Specialist
Straticon 3.8
Technical support engineer job in Boca Raton, FL
We are seeking an innovative and strategic IT Director to lead the design and implementation of
a unified, enterprise-wide IT Service Desk function. This role will play a pivotal part in
modernizing support services, driving organizational alignment, and enhancing the overall employee technology experience across a multi-location operation.
As a leader, you will champion the development of a comprehensive service delivery model that
acts as the centralized point of contact for all IT-related needs. Leveraging best practices in
integrating cutting-edge tools like AI, automation, and predictive analytics, you will build a
future-ready support ecosystem that empowers the business and elevates performance.
Core Responsibilities:
Strategic Direction & Vision
Architect and implement a unified service desk strategy that serves all business units and operational environments.
Create and execute a transformation roadmap that aligns with the company's broader digital and business initiatives.
Guide the shift to an experience-driven and results-oriented service delivery approach.
Embed leading service management practices to ensure governance, adaptability, and enterprise cohesion.
Cross-Functional Integration
Collaborate with stakeholders across departments (HR, Accounting, Legal, Operations, ect.) to unify workflows and standardize service offerings.
Ensure seamless support delivery across corporate offices, field teams, and remote environments.
Establish governance models that promote accountability and consistent service quality across the enterprise.
Operational Execution & Excellence
Define and track key performance indicators (KPIs) and experience-level agreements (XLAs) to measure support outcomes.
Cultivate a culture of continual improvement using performance metrics and user feedback.
Develop and maintain a dynamic knowledge base and robust self-service tools powered by AI.
Oversee third-party service providers and enforce service level agreements.
Technology Enablement & Innovation
Lead the integration of automation tools, AI-driven workflows, and predictive technologies to enhance service desk responsiveness.
Introduce intelligent service catalogs and user-personalized experiences to streamline IT interactions.
Monitor and adopt emerging technologies to ensure sustained innovation and agility.
People Leadership & Culture Development
Build and manage a service desk team, fostering a culture of accountability, innovation, and service excellence.
Promote an employee-first mindset focused on empathy, responsiveness, and problem ownership.
Provide coaching, development, and leadership opportunities to build team capability and resilience.
Qualifications:
Required:
Bachelor's degree in Information Technology, Business, or a related field (Master's preferred).
A minimum of 10 years' experience in IT service management or enterprise IT leadership, including 5+ years in a senior management role.
Demonstrated success in standing up or transforming service desk or ESM operations within distributed or multi-site organizations.
Background in construction industry.
Preferred:
ITIL 4 certification required; additional certifications (e.g., SIAM, HDI, COBIT, ISO/IEC 20000) highly desirable.
Hands-on experience with platforms like ServiceNow, Jira Service Management, Salesforce, CMiC, Autodesk, and Azure DevOps.
$52k-77k yearly est. 3d ago
Full Stack Engineer - AI & LLM Systems
Rent Solutions 3.0
Technical support engineer job in Tampa, FL
About the Role
We're looking for someone who genuinely loves building AI systems. Things like bots, knowledge bases, agentic workflows, RAG pipelines, and other intelligent tools. If you get excited about taking an idea and turning it into a real, working AI feature, you'll fit right in.
The title mentions “Full Stack,” but to be clear: the heart of this job is AI engineering. You'll be the one designing and building the AI capabilities that power our platform, end to end.
What You'll Work On (Primary Focus)
AI Systems Development - You will architect, build, and deploy advanced AI capabilities, including:
AI-powered bots and conversational assistants
Knowledge base systems (RAG, embeddings, vector DBs, context management)
Agentic systems with tool use, multi-step reasoning, and dynamic workflows
Fine-grained prompt design, guardrails, and output evaluation
Model selection, performance tuning, and cost optimization
Integrating AI features into our existing MERN-based product
If your passion is building real AI systems, not just prototypes, this role is built for you.
Requirements
AI Engineering Expertise (Required) - Candidates must have hands-on, production-level AI experience:
Built production AI systems (bots, RAG, agents, orchestrations)
Experience with GPT-4o, Claude, LangChain, LlamaIndex, Agent frameworks
Deep understanding of embeddings + vector databases
Experience designing RAG pipelines and context architectures
Ability to build multi-step agentic workflows and tool systems
Strong prompt engineering fundamentals + prompt security awareness
Experience evaluating model performance + improving reliability
Comfort with AI dev tooling (Cursor, Claude, Copilot, etc.)
Full Stack Ability (Supporting Skillset)
(Not the primary responsibility, but required for integrating AI features.)
Experience with MongoDB, Express, React, Node.js
Strong debugging and integration skills
Bonus Skills
AWS experience
Workflow engines (n8n, Zapier)
Experience with fine-tuning or model benchmarking
How to Apply (Must Follow Exactly)
Applicants who skip any step will be automatically declined.
1. Property Management / Real Estate Experience (Optional)
List any relevant experience (optional).
2. GitHub Repository
Share your GitHub link or specific repos showcasing your AI + full stack work.
3. 2-Minute Video Introduction (Required)
Record a 1-2 minute video (Loom, unlisted YouTube, Google Drive, etc.) answering:
Your name + where you're located
Your AI experience in one sentence
One AI system you built that you're proud of
Clear audio is enough - no heavy editing required.
(If this keyword is not at the top, the application will not be reviewed.)
$69k-95k yearly est. 2d ago
Global Procurement and Technical Support Team Leader | A&P Sourcing
GE Aerospace 4.8
Technical support engineer job in Jacksonville, FL
Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process.
**Roles and Responsibilities:**
+ Own sourcing specific processes and tools. Review and improve processes. Work on special initiatives.
+ Own the source to pay process for the A&P team. Ensure that FLIGHT DECK is being used to improve from current state, removing waste and making more efficient for both our commercial and fulfillment teams
+ Partner with the Commercial and Business Sourcing Operations teams to ensure team members are effectively trained and improvements are put in place to drive efficiency gains
+ Conduit between Sourcing Teams, Sourcing Compliance, and Product Lines to ensure proper processes meet changing demands of the company and lead efforts as required to minimize any GE risk
+ Ensure business operations teams are partnered with entire Sourcing organization to drive fundamentals of FLIGHT DECK every day and aiding in problem solving
+ Lead technical team of Engineers to drive proactive identification of right first-time risks and mitigate leading to both Delivery improvements as well as driving cost out with commercial teams
+ Deploy team of Engineers to supplier Genba to ensure ready for rate and proper capacity in place to meet business needs
+ Ensure Asia team is set up to meet growing LCC footprint and right resources are deployed to Genba to grow the region
+ Lead capacity efforts, along with proper readiness activity in order to support the Sourcing Business Operating teams as well as ensuring new supplier development highlighted by commercial team is fit for business requirement
+ Utilize data analytics in order to make end user jobs easier by removing waste and having global solutions to meet the business processes
+ May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business solutions to leaders in functional area. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers
**Required Qualifications:**
For applicants within the United States
+ Bachelor's degree from an accredited college/university (or a high school diploma/GED with at least 14 years of experience in Supply Chain, ideally Sourcing and Procurement)
+ Minimum of 10 years of experience in Supply Chain, ideally Sourcing and Procurement
For applicants within the United Kingdom
+ Must have major experience in Supply Chain, ideally Sourcing and Procurement
**Preferred Qualifications:**
+ Experience leading process improvement efforts, setting standards, and ensuring standard work is in place
+ Strong oral and written communication skills.
+ Strong interpersonal and leadership skills.
+ Demonstrated ability to analyze and resolve problems.
+ Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs.
+ Established project management skills.
+ Souring, Shop Operations, or Manufacturing Engineering
+ Manufacturing Experience in Aerospace or Automotive a plus
+ Humble: respectful, inclusive, good listener, learns from past
+ Transparent: Candid in feedback, shares to solve problems, helps grow others
+ Focused: Safety first, prioritizes work, measures success by the customer, continuously improve.
**For applicants within the United Kingdom:**
Right to Work
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.
Security Clearance
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance:
******************************************************************************************
**For applicants within the United States:**
The base pay range for this position is $157,000 - $209,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close by December 31, 2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$157k-209k yearly 8d ago
Technical Support Manager - Southeast
Cemen Tech 3.8
Technical support engineer job in Florida
The Regional TechnicalSupport Manager will maintain a territorial position while supporting the customers and maintaining dealer network relationships and understanding changing / developing needs by meeting those needs with improved and standardized processes.
The role will work closely with the Service Area Manager as well as, Customer Service and Sales Teams to ensure that Cemen Tech provides the highest level of service and support available to the established territory. The current assigned territory includes South Carolina, Georgia, Florida, Alabama and Mississippi.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
More specifically, the person will:
Maintain and nurture existing customer and dealer relationships.
Gather customer input to understand customer needs and communicate Voice of the Customer (VOC) to the factory.
Prepare and present training materials in both an office environment and in the field/at work site environments, as needed.
Understand and communicate information regarding company products, services, and policies and procedures to new and existing customers.
Provide on-going dealer training in areas relating to parts and service and related processes.
Understand dealer agreements and required performance and policy compliance for dealerships.
Possess and maintain thorough knowledge of company product information.
Attend and participate in business/trade events and company meetings.
Coordinate dealer-to-factory and vice versa relationship dialogue.
Conduct product demonstrations for customers and dealers.
Assist customers and dealers with technical and service-related questions and repairs.
Log in and assist customer and dealer technical and parts requests through the factory call center.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION - EXPERIENCE - COMPUTER SKILLS
3 - 5 years industry experience, or equivalent combination of education and experience preferred.
Minimum of 2 years of hands-on service repair skills preferred.
Ability to regularly travel to dealer and customer locations.
Demonstrated presentation skills to individuals and/or groups at all levels of an organization.
Creative, flexible and innovative team player.
Excellent problem resolution and consultative customer service skills.
Strong organizational skills; able to manage priorities and workflow in a busy and varied environment.
CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value.
Positive Mindset - We know our attitude affects our performance.
Ingenuity - Better, Faster, Easier
Accountable - We accept responsibility for our actions.
Do the Right Thing - We will stay productive and be contributors.
Engaged - Listening to understand...acting to accomplish.
Safety - We will reinforce safe habits by our own actions.
COMPETENCIES
To perform this position successfully, individual should demonstrate the following work competencies:
Problem Solving - Identifies and resolves issues in a timely manner.
Communication Skills - Speaks clearly, listens and receives clarification, respond to questions.
Dependability - Follows instructions, responds to management direction, and takes responsibility.
Quality Assurance - Demonstrates accuracy and thoroughness.
Ethics/Professionalism - Treats people with respect; Works ethically and with integrity.
Organizational Support - Follows policies and procedures.
Judgment - Exhibits sound and accurate judgment.
Safety and Security - Observes safety and security procedures; Uses equipment properly.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee:
Must be able to frequently stoop/bend.
Must be able to regularly use hands and arms.
Must be able to regularly stand and walk.
Must be able to lift and/or move up to 30 pounds.
Must be able to travel by vehicle or plane up to 50% of the workday.
ENVIRONMENTAL ADAPTABILITY
The noise level in the work environment is usually moderate.
Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.
$63k-102k yearly est. Auto-Apply 57d ago
IT Support Team Lead
Military, Veterans and Diverse Job Seekers
Technical support engineer job in Florida
Primary responsibilities will include:
Planning and overseeing inbound and outbound logistics, including on-site IT inventory management and packaging of IT end user equipment
Coordinating shipping to and from the Boca office
Contributing to and supervising the day-to-day activities of the IT Hardware depot and employees
Ordering, tracking, imaging, packaging, and shipping hardware for end users
Constantly coordinating and communicating with stakeholders of upcoming hardware requirements across North America
Analyzing and preparing for upcoming hardware requirements
Reviewing support tickets and other data to determine depth and breadth of troubleshooting
Performing quality assurance of outbound shipments
Inspecting and performing inventory management of shipments received
Spotting and understanding root cause of problems and executing countermeasures
Developing and implementing lean initiatives to guarantee continuous improvement in processes
Owning employee compliance to company policies and production procedures
The Candidate:
Required skills/qualifications:
Good teamwork skills
Good leadership skills
Ability to fully carry out instructions
Ability to multitask
Good knowledge of record keeping
Familiarity with desktop computer troubleshooting skills; ability to solve problems and determine root cause of issues
Ability to lift 50-100 pounds
Ability to work in a small, fast-paced environment
Effective handling of multiple critical client support situations and ability to effectively communicate with senior management
Strong attention to detail
Ability to adapt to change
Ability to manage stress appropriately
Preferred skills/qualifications:
Experience in leading a team in a warehouse/assembly environment
Microsoft Certified, or other technical certification
Associates degree in MIS/Computer Science or equivalent experience
$65k-96k yearly est. 60d+ ago
Production Application Support - Technology Support II
JPMC
Technical support engineer job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
$38k-70k yearly est. Auto-Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Saint Petersburg, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$45k-62k yearly est. 2d ago
Technical Network Support Engineer
Presidential Staffing Solutions
Technical support engineer job in Miami, FL
Replies within 24 hours Benefits:
401(k)
Competitive salary
Flexible schedule
Paid time off
Signing bonus
Technical Network SupportEngineers Location: Miami, FL Job Description We are currently seeking a Senior Level Network SupportEngineer to work in this fast-paced technology environment with world-class engineers and customers on cutting-edge technologies. Work on-site at a Customer in Miami, FL Primary responsibility is to ensure that the customer always has access to the critical data to support their business objectives. A very broad knowledge and a love for learning is required for this position from server and OS support, through multi-tiered application understanding, voice/video, VMware, Cloud, security and big data.Self-motivation is required as this is a very proactive position, but you must also have proven success working as part of a team. If you're eager to apply your talent and drive, you will quickly discover that you can make a difference. Help us grow our team, the business and your customers business. Essential Responsibilities:Work with customers to troubleshoot and resolve complex network and product issues Interface with our world-class support, development and SQA teams to identify and to resolve product issues Utilizing Companies Knowledge Management database, research & develop technical tips and solutions Advise customer on network management best practices using company product suite Required Experience Bachelor's Degree in Computer Science/Network Security or equivalent discipline Minimum of 7 years in network management supporting external customers2 plus years in critical and managed customer care Proven expertise in customer relationship and management Network Management experience in environment preferred Experience working remotely, but cooperatively with HQDemonstrated ability to identify and resolve complex network problems Cisco Certification (CCNA minimum, CCNP preferred) Linux Certification (RHTC minimum) Knowledge of Windows and Unix operating system environments Ability to write technical articles outlining problems resolution and troubleshooting steps contribute knowledge to the knowledge base) Ability to multi-task with strong attention to detail Project Management Certification a plus (PMP) Server Hardware Support Certification a plus (Dell DOSD) VMware Certification a plus Ability to multi-task with strong attention to detail
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job SummaryWe are seeking a Quality Assurance Engineer to join our team! As a Quality Assurance Engineer on the team, you will be working closely with many different teams and departments to support new product development, determine the best production processes, and improve current production processes to streamline efficiency. You will also train new operators and technicians on best practices, conduct internal and external audits with the company and suppliers, and troubleshoot problems as they arise. The ideal candidate has excellent analytical skills, is comfortable working independently or within a team, and has strong attention to detail.
Responsibilities
Work with different departments to develop new products and processes
Examine current manufacturing processes to see where improvements could be made
Train and mentor new and existing employees on best manufacturing practices
Troubleshoot problems with staff and suppliers
Conduct audits internally and with suppliers to maintain high standards
Qualifications
Bachelor's in Computer Science/Network Security or equivalent discipline
Previous experience working in quality control desired
Strong communication and organizational skills
Excellent attention to detail
Strong analytical skills
Compensation: $115,000.00 - $130,000.00 per year
PROVIDING QUALITY STAFFING AND CONSULTING
SINCE 2011
Based out of San Antonio, Tex as, our minority women-owned company specializes in all staffing and consulting needs. Whether you're trying to hire a pharmacist, a respiratory therapist, or skilled and non-skilled laborer, we will staff your company with the best candidate. We bring extensive experience and professionalism and we will personalize our assistance to your needs and concerns. Most of our contracts are with the Army and Air Force as Sub-Contractors.
Our staff has a quick turn around and have been able to fill positions within 48 hours with short notice, we have filled hard to fill locations and jobs, and managed over 16 contracts with over 70 employees at a time. Managed call-ins at 24/7 hospitals and ensured shifts were filled, and managed PRNs with notice of less than 24 hours. Also, provided temp laborers for next day jobs.
Our consulting division provides contracting assistance, program managing, application assistance, certification assistance and proposal writing. We are very knowledgeable in a variety of areas and are eager to assist your company's prosperity.
$115k-130k yearly Auto-Apply 50d ago
Network Support Engineer.
Ladgov Corporation
Technical support engineer job in Orlando, FL
Network SupportEngineer. Job Type: Full Time Requirements: The Candidate shall have the following technical competency:
Technical, analytical and personal skills.
Knowledge of Cisco Virtual Routing and Forwarding (VRF-lite) configuration.
Ability to communicate in an understandable, polite, and friendly manner, both written and verbal.
Knowledge, configuration, and maintenance of Cisco 6509, 6500 series data center equipment.
Knowledge, configuration, and maintenance of Cisco Catalyst 4000, 3000 access layer switches.
Knowledge, configuration and maintain Cisco Wireless Local Area Network (WLAN) systems 5500 series controllers, 3000 series access points (AP).
Cisco Access Control Server (ACS) 802.1X end point administration.
Conducts core services installs and management of Virtual LAN's (VLAN) enterprise wide.
Performs life cycle management of all network assets.
Manages enterprise network architecture, routing, routed, metro-e LAN's and VRF's.
10 years of Cisco experience.
Knowledge of wireless controllers.
ISC2 Certified Information Systems Security Professional.
Duties:
The Candidate will be responsible for:
Comprehensive Network Management: Designing, configuring, and maintaining LAN (both wired and wireless), IP address schemes, DNS, WINS, and Ether-Channel/Bonding. This includes managing multi-site network operations, enterprise network architecture, routing (including VRFs), and interconnections between all OVAHCS locations.
Industrial Control Network (ICN) Specialization: Leading the design, implementation, maintenance, and support of the ICN. This involves managing ICN IP space, coordinating new system installs, providing SME (Subject Matter Expert) support on the 6550-process, and offering support for various ICN-connected systems like CCTV, AMAG, Metasys (JCI), and storage devices, including migrating JCI network equipment to VA OIT.
Troubleshooting and Support: Proactively monitoring and troubleshooting network hardware, software, IP telephones, and security systems to resolve operational issues and restore services promptly. This includes responding to ICN inquiries from diverse stakeholders.
Project Management & Documentation: Leading and managing assigned network projects, developing project plans for migrations, coordinating with other contractors for MAC (Moves, Adds, Changes) related to ICN equipment, and maintaining thorough technical documentation for ICN and telecommunication room configurations.
Security & Compliance: Maintaining a deep understanding of internet basics (DNS, Security, IP Routing, HTTP, VPN, Email Routing), ensuring secured access for wireless networks, and providing support for CCTV and Access Control Systems hardware and software.
$64k-86k yearly est. Auto-Apply 60d+ ago
IT Network Support Engineer
Envera Systems 4.0
Technical support engineer job in Saint Petersburg, FL
About the Organization:
Envera Systems is a rapidly growing cloud-first security technology company specializing in live-monitored access control and active video monitoring for residential communities. Join a high-performance, team-driven culture delivering advanced, scalable, and secure technology solutions.
.
Description:
This position with Maintain and secure the network backbone for Envera's AWS-hosted security solutions and thousands of IoT field devices and provide Tier II/III support for cloud, network, and security infrastructure spanning AWS environments, FortiGate firewalls, and customer IoT installations.
Responsibilities:
Administer secure AWS VPCs, site-to-site VPNs, and network access controls for IoT edge devices.
Configure, monitor, and troubleshoot FortiGate firewall rules, cloud policies, and network routing.
Support scalable integrations with mobile/web apps (Flutter/React front ends) and proprietary security platforms.
Diagnose incidents and performance issues using monitoring tools, SIEM integrations, and follow incident response protocols.
Document resolutions, contribute to technical process improvement, and communicate complex concepts to customers and internal teams.
Qualifications:
Bachelor's degree or equivalent experience in networking, IT, or related discipline.
5+ years supporting cloud (AWS), network security, and enterprise firewall solutions.
Understanding of modern cloud/mobile platforms and IoT device management.
FortiGate certification strongly preferred.
$60k-82k yearly est. 49d ago
Global Procurement and Technical Support Team Leader | A&P Sourcing
GE Aerospace 4.8
Technical support engineer job in Clearwater, FL
Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process.
**Roles and Responsibilities:**
+ Own sourcing specific processes and tools. Review and improve processes. Work on special initiatives.
+ Own the source to pay process for the A&P team. Ensure that FLIGHT DECK is being used to improve from current state, removing waste and making more efficient for both our commercial and fulfillment teams
+ Partner with the Commercial and Business Sourcing Operations teams to ensure team members are effectively trained and improvements are put in place to drive efficiency gains
+ Conduit between Sourcing Teams, Sourcing Compliance, and Product Lines to ensure proper processes meet changing demands of the company and lead efforts as required to minimize any GE risk
+ Ensure business operations teams are partnered with entire Sourcing organization to drive fundamentals of FLIGHT DECK every day and aiding in problem solving
+ Lead technical team of Engineers to drive proactive identification of right first-time risks and mitigate leading to both Delivery improvements as well as driving cost out with commercial teams
+ Deploy team of Engineers to supplier Genba to ensure ready for rate and proper capacity in place to meet business needs
+ Ensure Asia team is set up to meet growing LCC footprint and right resources are deployed to Genba to grow the region
+ Lead capacity efforts, along with proper readiness activity in order to support the Sourcing Business Operating teams as well as ensuring new supplier development highlighted by commercial team is fit for business requirement
+ Utilize data analytics in order to make end user jobs easier by removing waste and having global solutions to meet the business processes
+ May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business solutions to leaders in functional area. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers
**Required Qualifications:**
For applicants within the United States
+ Bachelor's degree from an accredited college/university (or a high school diploma/GED with at least 14 years of experience in Supply Chain, ideally Sourcing and Procurement)
+ Minimum of 10 years of experience in Supply Chain, ideally Sourcing and Procurement
For applicants within the United Kingdom
+ Must have major experience in Supply Chain, ideally Sourcing and Procurement
**Preferred Qualifications:**
+ Experience leading process improvement efforts, setting standards, and ensuring standard work is in place
+ Strong oral and written communication skills.
+ Strong interpersonal and leadership skills.
+ Demonstrated ability to analyze and resolve problems.
+ Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs.
+ Established project management skills.
+ Souring, Shop Operations, or Manufacturing Engineering
+ Manufacturing Experience in Aerospace or Automotive a plus
+ Humble: respectful, inclusive, good listener, learns from past
+ Transparent: Candid in feedback, shares to solve problems, helps grow others
+ Focused: Safety first, prioritizes work, measures success by the customer, continuously improve.
**For applicants within the United Kingdom:**
Right to Work
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.
Security Clearance
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance:
******************************************************************************************
**For applicants within the United States:**
The base pay range for this position is $157,000 - $209,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close by December 31, 2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$157k-209k yearly 8d ago
Technical Support Manager - Southeast
Cemen Tech 3.8
Technical support engineer job in Florida
The Regional TechnicalSupport Manager will maintain a territorial position while supporting the customers and maintaining dealer network relationships and understanding changing / developing needs by meeting those needs with improved and standardized processes.
The role will work closely with the Service Area Manager as well as, Customer Service and Sales Teams to ensure that Cemen Tech provides the highest level of service and support available to the established territory. The current assigned territory includes South Carolina, Georgia, Florida, Alabama and Mississippi.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
More specifically, the person will:
Maintain and nurture existing customer and dealer relationships.
Gather customer input to understand customer needs and communicate Voice of the Customer (VOC) to the factory.
Prepare and present training materials in both an office environment and in the field/at work site environments, as needed.
Understand and communicate information regarding company products, services, and policies and procedures to new and existing customers.
Provide on-going dealer training in areas relating to parts and service and related processes.
Understand dealer agreements and required performance and policy compliance for dealerships.
Possess and maintain thorough knowledge of company product information.
Attend and participate in business/trade events and company meetings.
Coordinate dealer-to-factory and vice versa relationship dialogue.
Conduct product demonstrations for customers and dealers.
Assist customers and dealers with technical and service-related questions and repairs.
Log in and assist customer and dealer technical and parts requests through the factory call center.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION - EXPERIENCE - COMPUTER SKILLS
3 - 5 years industry experience, or equivalent combination of education and experience preferred.
Minimum of 2 years of hands-on service repair skills preferred.
Ability to regularly travel to dealer and customer locations.
Demonstrated presentation skills to individuals and/or groups at all levels of an organization.
Creative, flexible and innovative team player.
Excellent problem resolution and consultative customer service skills.
Strong organizational skills; able to manage priorities and workflow in a busy and varied environment.
CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value.
Positive Mindset - We know our attitude affects our performance.
Ingenuity - Better, Faster, Easier
Accountable - We accept responsibility for our actions.
Do the Right Thing - We will stay productive and be contributors.
Engaged - Listening to understand...acting to accomplish.
Safety - We will reinforce safe habits by our own actions.
COMPETENCIES
To perform this position successfully, individual should demonstrate the following work competencies:
Problem Solving - Identifies and resolves issues in a timely manner.
Communication Skills - Speaks clearly, listens and receives clarification, respond to questions.
Dependability - Follows instructions, responds to management direction, and takes responsibility.
Quality Assurance - Demonstrates accuracy and thoroughness.
Ethics/Professionalism - Treats people with respect; Works ethically and with integrity.
Organizational Support - Follows policies and procedures.
Judgment - Exhibits sound and accurate judgment.
Safety and Security - Observes safety and security procedures; Uses equipment properly.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee:
Must be able to frequently stoop/bend.
Must be able to regularly use hands and arms.
Must be able to regularly stand and walk.
Must be able to lift and/or move up to 30 pounds.
Must be able to travel by vehicle or plane up to 50% of the workday.
ENVIRONMENTAL ADAPTABILITY
The noise level in the work environment is usually moderate.
Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.
$63k-102k yearly est. Auto-Apply 56d ago
Production Application Support - Technology Support III
JPMC
Technical support engineer job in Tampa, FL
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
$38k-70k yearly est. Auto-Apply 60d+ ago
Technical Network Support Engineer
Presidential Staffing Solutions, LLC
Technical support engineer job in Miami, FL
Benefits:
401(k)
Competitive salary
Flexible schedule
Paid time off
Signing bonus
Technical Network SupportEngineers Job Description We are currently seeking a Senior Level Network SupportEngineer to work in this fast-paced technology environment with world-class engineers and customers on cutting-edge technologies. Work on-site at a Customer in Miami, FL
Primary responsibility is to ensure that the customer always has access to the critical data to support their business objectives. A very broad knowledge and a love for learning is required for this position from server and OS support, through multi-tiered application understanding, voice/video, VMware, Cloud, security and big data.
Self-motivation is required as this is a very proactive position, but you must also have proven success working as part of a team. If you're eager to apply your talent and drive, you will quickly discover that you can make a difference. Help us grow our team, the business and your customers business.
Essential Responsibilities:
Work with customers to troubleshoot and resolve complex network and product issues
Interface with our world-class support, development and SQA teams to identify and to resolve product issues
Utilizing Companies Knowledge Management database, research & develop technical tips and solutions
Advise customer on network management best practices using company product suite
Required Experience
Bachelors Degree in Computer Science/Network Security or equivalent discipline
Minimum of 7 years in network management supporting external customers
2 plus years in critical and managed customer care
Proven expertise in customer relationship and management
Network Management experience in environment preferred
Experience working remotely, but cooperatively with HQ
Demonstrated ability to identify and resolve complex network problems
Cisco Certification (CCNA minimum, CCNP preferred)
Linux Certification (RHTC minimum)
Knowledge of Windows and Unix operating system environments
Ability to write technical articles outlining problems resolution and troubleshooting steps contribute knowledge to the knowledge base)
Ability to multi-task with strong attention to detail
Project Management Certification a plus (PMP)
Server Hardware Support Certification a plus (Dell DOSD)
VMware Certification a plus
Ability to multi-task with strong attention to detail
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Quality Assurance Engineer to join our team! As a Quality Assurance Engineer on the team, you will be working closely with many different teams and departments to support new product development, determine the best production processes, and improve current production processes to streamline efficiency. You will also train new operators and technicians on best practices, conduct internal and external audits with the company and suppliers, and troubleshoot problems as they arise. The ideal candidate has excellent analytical skills, is comfortable working independently or within a team, and has strong attention to detail.
Responsibilities
Work with different departments to develop new products and processes
Examine current manufacturing processes to see where improvements could be made
Train and mentor new and existing employees on best manufacturing practices
Troubleshoot problems with staff and suppliers
Conduct audits internally and with suppliers to maintain high standards
Qualifications
Bachelors in Computer Science/Network Security or equivalent discipline
Previous experience working in quality control desired
Strong communication and organizational skills
Excellent attention to detail
Strong analytical skills
$63k-86k yearly est. 22d ago
Network Support Engineer.
Ladgov Corporation
Technical support engineer job in Orlando, FL
Network SupportEngineer. Job Type: Full Time Requirements: The Candidate shall have the following technical competency:
Technical, analytical and personal skills.
Knowledge of Cisco Virtual Routing and Forwarding (VRF-lite) configuration.
Ability to communicate in an understandable, polite, and friendly manner, both written and verbal.
Knowledge, configuration, and maintenance of Cisco 6509, 6500 series data center equipment.
Knowledge, configuration, and maintenance of Cisco Catalyst 4000, 3000 access layer switches.
Knowledge, configuration and maintain Cisco Wireless Local Area Network (WLAN) systems 5500 series controllers, 3000 series access points (AP).
Cisco Access Control Server (ACS) 802.1X end point administration.
Conducts core services installs and management of Virtual LAN's (VLAN) enterprise wide.
Performs life cycle management of all network assets.
Manages enterprise network architecture, routing, routed, metro-e LAN's and VRF's.
10 years of Cisco experience.
Knowledge of wireless controllers.
ISC2 Certified Information Systems Security Professional.
Duties:
The Candidate will be responsible for:
Comprehensive Network Management: Designing, configuring, and maintaining LAN (both wired and wireless), IP address schemes, DNS, WINS, and Ether-Channel/Bonding. This includes managing multi-site network operations, enterprise network architecture, routing (including VRFs), and interconnections between all OVAHCS locations.
Industrial Control Network (ICN) Specialization: Leading the design, implementation, maintenance, and support of the ICN. This involves managing ICN IP space, coordinating new system installs, providing SME (Subject Matter Expert) support on the 6550-process, and offering support for various ICN-connected systems like CCTV, AMAG, Metasys (JCI), and storage devices, including migrating JCI network equipment to VA OIT.
Troubleshooting and Support: Proactively monitoring and troubleshooting network hardware, software, IP telephones, and security systems to resolve operational issues and restore services promptly. This includes responding to ICN inquiries from diverse stakeholders.
Project Management & Documentation: Leading and managing assigned network projects, developing project plans for migrations, coordinating with other contractors for MAC (Moves, Adds, Changes) related to ICN equipment, and maintaining thorough technical documentation for ICN and telecommunication room configurations.
Security & Compliance: Maintaining a deep understanding of internet basics (DNS, Security, IP Routing, HTTP, VPN, Email Routing), ensuring secured access for wireless networks, and providing support for CCTV and Access Control Systems hardware and software.
Powered by JazzHR
ToYADIaOto
$64k-86k yearly est. 5d ago
IT Network Support Engineer
Envera Systems 4.0
Technical support engineer job in Saint Petersburg, FL
Job Description
About the Organization:
Envera Systems is a rapidly growing cloud-first security technology company specializing in live-monitored access control and active video monitoring for residential communities. Join a high-performance, team-driven culture delivering advanced, scalable, and secure technology solutions.
.
Description:
This position with Maintain and secure the network backbone for Envera's AWS-hosted security solutions and thousands of IoT field devices and provide Tier II/III support for cloud, network, and security infrastructure spanning AWS environments, FortiGate firewalls, and customer IoT installations.
Responsibilities:
Administer secure AWS VPCs, site-to-site VPNs, and network access controls for IoT edge devices.
Configure, monitor, and troubleshoot FortiGate firewall rules, cloud policies, and network routing.
Support scalable integrations with mobile/web apps (Flutter/React front ends) and proprietary security platforms.
Diagnose incidents and performance issues using monitoring tools, SIEM integrations, and follow incident response protocols.
Document resolutions, contribute to technical process improvement, and communicate complex concepts to customers and internal teams.
Qualifications:
Bachelor's degree or equivalent experience in networking, IT, or related discipline.
5+ years supporting cloud (AWS), network security, and enterprise firewall solutions.
Understanding of modern cloud/mobile platforms and IoT device management.
FortiGate certification strongly preferred.