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Account services manager vs strategic accounts manager

The differences between account services managers and strategic accounts managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an account services manager and a strategic accounts manager. Additionally, a strategic accounts manager has an average salary of $83,574, which is higher than the $71,771 average annual salary of an account services manager.

The top three skills for an account services manager include customer service, digital marketing and account management. The most important skills for a strategic accounts manager are account management, healthcare, and customer service.

Account services manager vs strategic accounts manager overview

Account Services ManagerStrategic Accounts Manager
Yearly salary$71,771$83,574
Hourly rate$34.51$40.18
Growth rate5%5%
Number of jobs223,390141,224
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 79%
Average age4646
Years of experience88

What does an account services manager do?

An account services manager is in charge of overseeing account procedures and building positive relationships with clients. They typically reach out to clients by performing calls and correspondence to offer products and services, discuss product specifications, perform follow-up calls, and resolve issues promptly and professionally. They also supervise the performance of account service teams, ensuring to reach sales targets and customer satisfaction. Furthermore, as an account services manager, it is essential to lead and encourage the workforce to accomplish sales goals, all while implementing the company's policies and regulations.

What does a strategic accounts manager do?

A strategic accounts manager is an individual who is responsible for establishing and maintaining productive relationships with new and existing large clients. Strategic accounts managers assign staff members to provide help and support with client accounts and how they can be of service to the clients. They are required to create an appropriate sales strategy for each of their clients and identify needs. Strategic accounts manager must also create comprehensive reports on client sales and strategy to their upper management.

Account services manager vs strategic accounts manager salary

Account services managers and strategic accounts managers have different pay scales, as shown below.

Account Services ManagerStrategic Accounts Manager
Average salary$71,771$83,574
Salary rangeBetween $46,000 And $111,000Between $51,000 And $135,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkNew Jersey
Best paying companySAPVMware
Best paying industryTechnologyTechnology

Differences between account services manager and strategic accounts manager education

There are a few differences between an account services manager and a strategic accounts manager in terms of educational background:

Account Services ManagerStrategic Accounts Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Account services manager vs strategic accounts manager demographics

Here are the differences between account services managers' and strategic accounts managers' demographics:

Account Services ManagerStrategic Accounts Manager
Average age4646
Gender ratioMale, 56.1% Female, 43.9%Male, 68.2% Female, 31.8%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between account services manager and strategic accounts manager duties and responsibilities

Account services manager example responsibilities.

  • Lead open enrollment presentations using PowerPoint, large & small group public speaking.
  • Meet with clients to coordinate and manage their email marketing efforts to ensure optimum ROI goals.
  • Manage a national merchant retail portfolio.
  • Catapult sales, inventory and operations process efficiency by managing vendor partnership and development of proprietary web-base CRM.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Land sales for IBM's entire brand portfolio and drive accounts from sales to delivery and execution.
  • Show more

Strategic accounts manager example responsibilities.

  • Manage a daily, weekly, and monthly sales funnels and pipelines to track accounts from initial call to close.
  • Employ sales processes using SalesForce CRM tool.
  • Maintain client schedules and records within SalesForce to keep campaigns on track.
  • Increase ACR revenues by cross-selling products and services and ensuring client retention.
  • Provide web demonstrations (GoToMeeting, WebEx) of on demand SaaS printing-marketplace solution.
  • Support infrastructure and sales teams to meet technical, administration, and special support requirements.
  • Show more

Account services manager vs strategic accounts manager skills

Common account services manager skills
  • Customer Service, 19%
  • Digital Marketing, 11%
  • Account Management, 11%
  • Healthcare, 5%
  • Client Relationships, 4%
  • Business Development, 4%
Common strategic accounts manager skills
  • Account Management, 9%
  • Healthcare, 7%
  • Customer Service, 6%
  • Salesforce, 5%
  • CRM, 5%
  • Digital Marketing, 5%

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