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The differences between administrative technical supports and administrative technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative technical support and an administrative technician. Additionally, an administrative technical support has an average salary of $46,753, which is higher than the $41,290 average annual salary of an administrative technician.
The top three skills for an administrative technical support include technical support, customer service and troubleshoot. The most important skills for an administrative technician are customer service, data entry, and patients.
| Administrative Technical Support | Administrative Technician | |
| Yearly salary | $46,753 | $41,290 |
| Hourly rate | $22.48 | $19.85 |
| Growth rate | 10% | -8% |
| Number of jobs | 186,858 | 73,101 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 49% |
| Average age | 42 | 50 |
| Years of experience | 2 | 2 |
Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
Administrative technicians are employees who manage a variety of administrative tasks. They are in charge of sorting out mail, taking phone calls, and managing meeting room reservations. They work on the upkeep of files and records, office supplies, and admin systems. Administrative technicians are sometimes assigned to conduct research and devise ways to improve the efficiency of office operations. They assist administrative officers and managers in drafting policies and guidelines. Administrative technicians may also be assigned to create presentation materials and documentary requirements needed by the department.
Administrative technical supports and administrative technicians have different pay scales, as shown below.
| Administrative Technical Support | Administrative Technician | |
| Average salary | $46,753 | $41,290 |
| Salary range | Between $29,000 And $75,000 | Between $25,000 And $65,000 |
| Highest paying City | New York, NY | Boston, MA |
| Highest paying state | New Jersey | Connecticut |
| Best paying company | AIG | InfosysPublicService |
| Best paying industry | - | Finance |
There are a few differences between an administrative technical support and an administrative technician in terms of educational background:
| Administrative Technical Support | Administrative Technician | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 49% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Western Carolina University |
Here are the differences between administrative technical supports' and administrative technicians' demographics:
| Administrative Technical Support | Administrative Technician | |
| Average age | 42 | 50 |
| Gender ratio | Male, 67.6% Female, 32.4% | Male, 34.0% Female, 66.0% |
| Race ratio | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 6% |