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Administrative technical support vs student information technician

The differences between administrative technical supports and student information technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative technical support and a student information technician. Additionally, an administrative technical support has an average salary of $46,753, which is higher than the $33,327 average annual salary of a student information technician.

The top three skills for an administrative technical support include technical support, customer service and troubleshoot. The most important skills for a student information technician are GPA, data entry, and java.

Administrative technical support vs student information technician overview

Administrative Technical SupportStudent Information Technician
Yearly salary$46,753$33,327
Hourly rate$22.48$16.02
Growth rate10%10%
Number of jobs186,858131,007
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 62%
Average age4242
Years of experience22

What does an administrative technical support do?

Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.

What does a student information technician do?

In learning institutions, a student information technician is typically in charge of handling information systems, ensuring data security and accuracy. Their responsibilities include installing and upgrading systems, providing technical support in different areas, managing software and hardware, and devising strategies to keep student information safe and secure. They may also assist employees in troubleshooting, repairs, and coordinating information as needed. Furthermore, as a student information technician, it is essential to monitor the progress of all systems, conduct maintenance checks, and perform corrective measures quickly and efficiently.

Administrative technical support vs student information technician salary

Administrative technical supports and student information technicians have different pay scales, as shown below.

Administrative Technical SupportStudent Information Technician
Average salary$46,753$33,327
Salary rangeBetween $29,000 And $75,000Between $20,000 And $53,000
Highest paying CityNew York, NY-
Highest paying stateNew Jersey-
Best paying companyAIG-
Best paying industry--

Differences between administrative technical support and student information technician education

There are a few differences between an administrative technical support and a student information technician in terms of educational background:

Administrative Technical SupportStudent Information Technician
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 62%
Most common majorComputer ScienceInformation Technology
Most common collegeStanford UniversityStanford University

Administrative technical support vs student information technician demographics

Here are the differences between administrative technical supports' and student information technicians' demographics:

Administrative Technical SupportStudent Information Technician
Average age4242
Gender ratioMale, 67.6% Female, 32.4%Male, 65.9% Female, 34.1%
Race ratioBlack or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 14.5% Asian, 14.5% White, 54.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between administrative technical support and student information technician duties and responsibilities

Administrative technical support example responsibilities.

  • Manage video teleconference sessions, troubleshoot connection issues.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Used Citrix remote access to demonstrate and diagnose software problems.
  • Perform automation of scripts for all the environments in UNIX.
  • Train new users, assist in maintenance and deployment of SLA.
  • Maintain DNS zones, virtual web sites and POP3 email client accounts.
  • Show more

Student information technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design frontend of application by using combination of HTML, CSS, and dot.net.
  • Set up new computers; install OS, anti-virus, Microsoft office, etc.
  • Create outputs for user define inputs including amounts, interest rates, and repayment periods in CSS.
  • Develop a website and user interface in using Javascript to access eligible information for each student and professor.
  • Test, troubleshoot and resolve software problems under all support operating environments and browsers to produce error free programs.
  • Show more

Administrative technical support vs student information technician skills

Common administrative technical support skills
  • Technical Support, 13%
  • Customer Service, 9%
  • Troubleshoot, 7%
  • Phone Calls, 6%
  • Data Entry, 5%
  • Desk Support, 5%
Common student information technician skills
  • GPA, 12%
  • Data Entry, 8%
  • Java, 6%
  • SharePoint, 5%
  • Python, 5%
  • Technical Support, 5%

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