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  • Customer Care Representative

    Harman Becker Automotive Systems Inc. 4.8company rating

    Remote automatic data processing customer liaison job

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. About the Role As a Customer Care Representative, you will join our Roon Support Team, building meaningful relationships with our customers. Interaction by interaction, your role is to ensure customers feel heard and supported in achieving their goals. This individual contributor role is essential in delighting customers with our product and service, while contributing to Roon's growth and success. You will report to the Head of Roon Support. What You Will Do Serve as the primary point of contact for customer inquiries, providing product information, account support, basic troubleshooting, and escalating issues as needed. Deliver exceptional customer support across multiple channels, including the desk system, community site, and social media, for B2C, B2B, and prospective customers. Manage, triage, and prioritize customer interactions to ensure timely and effective resolution. Support customer retention, engagement, renewals, and win-back efforts to strengthen long-term relationships. Maintain and enhance the customer-facing help center. Keep customer records accurate and up to date in the ticketing system and internal tools. Develop and maintain deep expertise in Roon's features, updates, partnerships, and certified devices. Monitor customer trends and service issues, communicate insights, and advocate for customer needs internally. Collaborate with team members and cross-functional partners to achieve shared goals. What You Need to Be Successful Bachelor's degree in communications, English, related field, or relevant experience. Three years of customer support experience, ideally in a technology or software environment. Excellent written and verbal communication skills in English, with the ability to deliver clear, engaging customer interactions. Strong understanding of customer support processes, including issue identification and effective problem resolution. Proficiency with desk systems and the Microsoft Office Suite for managing inquiries and maintaining accurate records. Skilled in task prioritization, proactive decision-making, and adapting to evolving products and workflows to support team goals. Bonus Points if You Have Prior experience thriving in remote work environments. Comfort and proficiency engaging with customers on community forums. A genuine passion for music or active engagement in the audio and music industry. What Makes You Eligible You are eligible to work in the United States. You are willing to work remotely in a fully distributed team environment. You have mastery of the English language, both written and verbal. Due to the distributed nature of our team, you are flexible with your schedule to accommodate core EST hours. Successfully complete a background investigation and drug screen as a condition of employment. What We Offer Competitive wellness benefits and 401K Retirement Savings plan. An inclusive and diverse work environment that fosters and encourages career development opportunities. Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment. Professional development opportunities through HARMAN University's business and leadership academies and extensive course catalog. Tuition Reimbursement. Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.). “Be Brilliant” employee recognition and rewards program. An inclusive and diverse work environment that fosters and encourages professional and personal development. #LI-EC1 #LI-REMOTE Salary Ranges: $ 44,250 - $ 64,900 HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $44.3k-64.9k yearly Auto-Apply 44d ago
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  • Customer Focus Analyst (Unit 42 MDR) - Remote Weekend Shift

    Palo Alto Networks Inc. 4.8company rating

    Remote automatic data processing customer liaison job

    Our Mission At Palo Alto Networks, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary As a Customer Focus Analyst on the Unit 42 Managed Detection and Response (MDR) team, you will serve as the primary communication link between our expert MDR analysts and our customers. You will be responsible for bridging the gap between technical incident response activities and customer understanding by onboarding new clients, managing communications, and answering technical questions. This role is ideal for a technical professional who excels at customer interaction and is dedicated to ensuring clients feel confident and supported in their cybersecurity partnership with us. Key Responsibilities * Serve as part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance. * Support onboarding activities for new customers to ensure a smooth transition and setup. * Monitor, triage, and route incoming customer communications, and provide technical answers regarding reports, alerts, and recommendations. * Proactively collaborate and exchange information with MDR analysts to ensure customer's technical questions about incidents or threats are fully addressed. * Own the customer communication lifecycle during ongoing incidents, ensuring timely updates, clarity, and alignment on next steps. * Help drive consistency and quality in how incidents and threat intelligence are communicated externally. * Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team to ensure resolution. Qualifications (Additional Job Description) Required Qualifications * 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, customer support, or Tier 1/2 SOC analyst. * Hands-on experience with security tools such as EDR, SIEM, SOAR, or XDR. * Strong customer communication skills (verbal and written) with the ability to explain complex technical details clearly and concisely. Preferred Qualifications * Experience reviewing, drafting, or presenting incident reports and security findings. * Familiarity with Cortex XDR or Cortex XSOAR. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $104,500.00 - $169,125.00/yr Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
    $104.5k-169.1k yearly 4d ago
  • Customer Services Analyst (Remote)

    Poli Conecta

    Remote automatic data processing customer liaison job

    We are looking for talented professionals fluent in Portuguese and English to join a fast-growing international operations partner supporting consumer brands across the US and Europe. If you thrive in dynamic environments, enjoy solving complex challenges, and want to grow in a global startup context, this opportunity is for you! What You Will Do Support clients in their daily questions related to logistics and finance operations. Analyze PowerBI reports and OMS tools to provide accurate information. Manage and resolve client tickets within agreed SLAs. Identify communication gaps and propose improvements. Collaborate with a network of partners: warehouses, carriers, systems, and freight forwarders. Guide clients on how to use internal tools effectively. Requirements Fluent in English and Portuguese (written and spoken). 2+ years of experience in Customer Service and/or Supply Chain. Organized, analytical, detail-oriented, and proactive. Able to manage multiple priorities in a fast-paced environment. Curious, tech-oriented, and eager to learn. Familiarity with logistics operations or retail environments is a plus.
    $54k-102k yearly est. 50d ago
  • Workplace Solutions - Customer Service Analyst

    JPMC

    Automatic data processing customer liaison job in Columbus, OH

    If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service. Job Responsibilities Provide excellent customer service via email and phone at 1st and 2nd level response Escalate unresolved issues to 2nd and 3rd line support teams Interact with other areas of the company in resolving queries raised by clients and participants (Operations, Payments, Settlement, Trading, IT, Product Design, Sales, etc) Provide ad-hoc training and education to users as well as contribute to Knowledge base articles Maintaining contact with customers throughout the ticket life cycle Identify and recommend areas for improvement within the Service Desk function that support and add value to business activities. Required Qualifications, Capabilities and Skills: Excellent Customer Service skills in telephone and email etiquette. Strong problem solving skills Client focus, interpersonal skills and ability to network. Proactivity and Continuous Improvement mindset. Maintains highest level of technical skill in field of expertise. This position requires a high degree of discretion and judgement. Passion for learning new things every day and a continuous improvement mindset. Preferred Qualifications, Capabilities and Skills: University degree in Economics, Finance or equivalent work experience desired. Experience in Customer Service role, preferably in the Financial Services or Software industry. Experience with Contact Center solutions. J.P. Morgan Wealth Management Solutions comprises a workforce of more than 2500 professionals spanning across 50 cities globally. Within WM Solutions, diversity is not only a fundamental necessity, but a business imperative and we are committed to building an equitable workforce that represents the communities we serve. We understand the importance of inclusion, work-life balance, and our robust benefits (including comprehensive parental leave offerings, inclusive family building programs, and discounted childcare) reflect the wide-ranging needs of our increasingly diverse workforce. WM Solutions also fosters a culture of active engagement in our Business Resource Groups (BRGs), which serve as supportive networks for employees to share, develop and create community together.
    $35k-66k yearly est. Auto-Apply 60d+ ago
  • Customer Service Analyst

    Nationwide Property & Appraisal Services

    Remote automatic data processing customer liaison job

    Job DescriptionDescription: Job Title: Customer Service Analyst Date Revised: 12/05/2025 Department: Customer Service Status: Hourly, Non-Exempt Reports to: Customer Service Manager Position: The purpose of Customer Service is to facilitate orders from the time they are accepted until the time they are submitted by the appraiser, which includes speaking to appraisers, clients, handling updates and managing issues/deficiencies along the way. It is also their duty to provide excellent service which will ensure client retention and growth. Primary Duties: Being the first line of action when an individual calls in. Quantified incoming calls (20-30 per rep), Quantified outgoing calls (40-60 per rep) Confirm who is calling and what file it pertains too. If there is not a Customer Service issue or update, they are to transfer to the correct employee. Daily chain of tasks: NPAS email, System messages/updates, Call Lates, Call for submission confirmation on Due orders, Accepted, Holds, Re-call Late Files, Review file, Check new Accepted for contracts/star rate appraisers. Communicate order status with other departments, vendors, clients. Loop managers in with internal issues if no resolution for over 48 hours. Manage a pipeline of 200-300 orders. Occasionally a situation may present itself that some responsibility overlaps departments, if you are unsure of what direction to take, seek advice from your supervisor. Second Level Tasks: (To be discussed with Supervisor and potentially designated) Third Party Non-Integrated websites depending upon client needs. Helping team out with questions when supervisor unavailable Overtime is available seasonally for certain tasks (messages/lates) on evenings or holidays while no manager is present. Performance Measurement: Progress is measured through 90-day and annual employee evaluations. The evaluation process includes being evaluated against the company's objectives. Attendance: Measures the employee's punctuality and reliability. Job Knowledge: Measures how well the employee handles assignments with minimal direction. Required training/seminars/course completed in a timely manner. Personal Relations: Measures the employee's ability to get along with supervisors, peers, customers and appraisers alike. Operational Standards: Measures the employees' work and how it relates to the standards of the company. Customer Satisfaction: Measures how fast, friendly, and accurate service is provided to each customer. Requirements: Qualifications: Education: High School Diploma or equivalent. Remote Work Requirement: must have strong computer skills. The ability to self-diagnose simple computer issues like Wi-Fi, running windows updates, set up computer/ docking station/ screens. Must have the ability to associate and work well with others including co-workers, vendors, suppliers and customers. Must have 1-3 years' experience in the customer service field or related field. Must have strong phone skills - Being able to communicate effectively, good listening skills, deal with difficult calls, problem solve. Be able to work in a fast-paced environment. Must be able to multitask. Skillsets which are a plus: General knowledge of mortgage/processing, underwriting or appraisals. Bilingual speaking. Job Environment: Work From home. You must have a dedicated workspace where you have internet access and are able to take calls in a volume-controlled environment. Working Hours: Monday - Friday, 8:30a.m. - 5:30p.m. Hours may change depending on business needs. Predictable and regular attendance is required. Physical Requirements: Prolonged periods of sitting (up to 7 hours) at a workstation operating a PC Heavy data entry (a significant amount of typing on a keyboard and repetitive motion with a mouse) Focusing/looking at a computer monitor for extended periods Reading documents in print and electronically Bending, twisting and stooping required on a regular basis Use of a telephone to make and receive calls
    $53k-102k yearly est. 9d ago
  • Growth Analyst, Digital Product & CRM (Loyalty)

    Potbelly Sandwich Shop

    Remote automatic data processing customer liaison job

    * $75,000 - $85,000 base salary range + annual bonus potential! * 100% remote in the United States Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? What's In It For You: * Competitive pay with performance-based annual raises! * Medical, Dental & Vision Insurance * Domestic Partnership Benefits * Paid Parental Leave * FSA and HSA with Employer Contribution * Commuter Benefit Program * Retirement Savings 401(k) WITH company match * Employee Assistance Program * Paid Time Off * Discount Program * Flexible Work Schedule * Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify Purpose At Potbelly, we believe in feeding smiles - and that starts with understanding and connecting with our guests through data, insights, and innovation. The Growth Analyst, Digital Product & CRM (Loyalty) transforms data into meaningful insights that drive guest engagement, digital adoption, and loyalty growth. You'll sit at the intersection of product, marketing, and analytics - using data to shape strategy, fuel experimentation, and deliver experiences that make every digital interaction count. This role influences the digital product roadmap through behavioral and loyalty insights, partners with product managers and UX to measure and improve feature performance and adoption, and uses experimentation and analytics to optimize our digital experiences across app, web, and ordering platforms. You'll balance both marketing and product KPIs, helping Potbelly create seamless, guest-centered experiences that deliver measurable business impact. What You'll Do 1. Lead a Culture of Experimentation * Design and execute A/B and multivariate tests across digital product features, CRM, and loyalty channels. * Develop structured testing roadmaps prioritizing high-impact hypotheses and ensuring statistical rigor. * Define success metrics for feature launches, campaigns, and guest engagement initiatives. * Embed experimentation frameworks into both marketing and product development cycles. 2. Elevate Product Analytics * Partner with Product and UX to define KPIs and measure feature adoption, engagement, and retention across digital touchpoints. * Translate user behavior, journey flow, and loyalty data into actionable insights that influence the digital product roadmap. * Identify friction points and growth opportunities across app, web, and online ordering experiences. * Conduct post-launch analyses to evaluate feature success and guide future iterations. 3. Analyze and Optimize Campaign & Loyalty Performance * Monitor CRM, loyalty, and digital campaign performance to identify lift drivers and engagement trends. * Build dashboards and reports that balance marketing and product KPIs - from conversion rates and redemptions to feature adoption and guest lifetime value. * Conduct control group and lift analyses to measure impact across channels and audiences. * Recommend optimization strategies for targeting, offers, and personalization based on test results. 4. Strengthen Data Infrastructure & Collaboration * Work closely with Data and Martech teams to enhance measurement, testing, and reporting capabilities. * Ensure consistency and accuracy of data across loyalty, CRM, and product analytics systems. * Automate dashboards and standardize KPIs for a unified view of digital performance. * Partner cross-functionally to align data insights with business, product, and marketing goals. 5. Communicate Insights that Drive Action * Present insights in clear, compelling narratives that connect data to guest behavior and business strategy. * Influence decisions across Marketing, Product, and Leadership through data storytelling. * Act as a trusted advisor on experimentation, performance management, and digital optimization. What We're Looking For Education * Bachelor's degree in Analytics, Mathematics, Statistics, Engineering, Economics, or a related quantitative field. Experience * 4+ years of data analysis experience using SQL, R, Python, or similar tools. * 4+ years of dashboarding experience (Tableau, Power BI, or similar platforms). * 2+ years in product analytics, CRM, or loyalty analytics - ideally in hospitality, retail, or fast-casual dining. * Proven success designing, executing, and analyzing A/B tests and growth experiments. * Experience translating behavioral and loyalty insights into product roadmap recommendations. Skills & Strengths * Deep knowledge of experimental design, hypothesis testing, and statistical evaluation. * Strong understanding of product, marketing, and loyalty performance metrics. * Ability to connect quantitative insights to guest experiences and business outcomes. * Excellent communication and data storytelling skills. * Collaborative, curious, and self-starter mindset. * Passion for food, hospitality, and delivering experiences that make guests smile. Preferred * Experience with Snowflake or similar data warehouses. * Advanced SQL/Excel skills and familiarity with data automation. * Hands-on experience with analytics tools like Amplitude, Mixpanel, or GA4. * Familiarity with omnichannel attribution and campaign measurement frameworks. Why Potbelly? We're more than sandwiches - we're a community built on warmth, curiosity, and care. At Potbelly, your work helps us understand and engage millions of guests every day. You'll join a team that values creativity, collaboration, and experimentation - turning data into experiences that feed smiles, one guest (and one sandwich) at a time. Application Deadline: We accept applications for this position until 3/31/2026. We encourage all individuals to submit their applications. Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
    $75k-85k yearly 43d ago
  • Dispatcher - Service Customer Care Rep

    Crown Equipment Corporation 4.8company rating

    Automatic data processing customer liaison job in Grove City, OH

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties * Process incoming calls from both Crown customers and Service Technicians * Dispatch technicians * Enter technician payroll hours * Process parts and service billing * Create daily work orders * Maintain records and files * Assist other departments as needed Minimum Qualifications * Less than 2 years related experience * High school diploma or equivalent Preferred Qualifications * Excellent phone skills * Good communication, organizational, math and computer skills * Experience with Microsoft Office * Leadership skills, technical experience and knowledge a plus * Ability to multitask Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities Nearest Major Market: Columbus Job Segment: Customer Service Representative, Warehouse, Dispatcher, Customer Service, Sales, Manufacturing, Operations
    $32k-36k yearly est. 44d ago
  • Seasonal Customer Care Representative for SmartEquine

    Covestro

    Remote automatic data processing customer liaison job

    Seasonal Customer Care Representative About SmartEquine: When most people say, "work hard, play hard," they don't mean at the same time. But we're not most people. SmartEquine is a little more awesome than that, and we're willing to bet that you are, too. SmartEquine, formerly known as SmartPak, is the #1 equine health brand dedicated to helping every horse live its best life every day. For more than a quarter of a century, SmartEquine has earned the trust of riders and veterinarians through science-backed supplements, innovative delivery systems, and world-class customer care. Believing every horse is One of a Kind, SmartEquine delivers personalized solutions that make daily care easier and more precise. Its signature SmartPak supplement feeding system provides the ultimate in accuracy and control - so horses get exactly what they need, every day. Beyond supplements, SmartEquine offers a complete wellness portfolio that includes grooming, tack, barn essentials, and therapeutic products - everything horse owners need to support health, comfort, and performance. Based in Plymouth, Massachusetts, we are a direct-to-consumer ecommerce Equine business specializing in patented subscription-based supplements known as "SmartPaks”. It Since 1999, we've connected the equine community through our passion and love for horses and their health. Our story is being written by remarkable people with innovative ideas who are the inspiration and foundation for our future success. We're proud to have gained the trust of the equine community through our impressive product offerings and are positioned to successfully maintain our market leadership. At SmartEquine, we are building a culture of inclusion that is grounded in the principles of respect, kindness, and a sense of belonging for all. We are committed to modeling our values while setting the highest standards for performance, ownership, and accountability of our deliverables. Here, you can expect to participate and collaborate fully on dynamic teams and make meaningful contributions every day. You can also expect to grow, innovate, inspire, and feel supported in building a rewarding career. If this speaks to you, we invite you to come and write the next chapters of our story with us. What role will you play in helping us write the next chapter? About the job: This position is hourly at $17 per hour, fully remote and seasonal, beginning in early March, 2026, and running until the end of August, 2026. Seasonal term start and end dates will be confirmed in the interview process. Strong performers may be offered the opportunity to join the Customer Care team in a regular full-time role at the end of the season. Schedule: Initial systems training and phone onboarding - estimated 4 weeks - Monday through Friday, 8:30am - 5:30pm EST. Regular schedule will be finalized in training period, and will require some evening shifts. Here's what you'll do: Talking with SmartEquine customers over the phone, partnering with them to make recommendations and provide creative solutions Promoting brand loyalty by providing solutions to SmartEquine customers for their equestrian needs Increasing sales of SmartPaks, supplement subscriptions, and tack and equipment by demonstrating an expertise in our current product assortment Cultivating relationships with our customers by providing exemplary customer service Driving brand-building initiatives through the execution of marketing programs and promotions Provide accurate account management and follow-up based on customer needs Here's how you'll do it: Offer exemplary and seriously playful customer service Practice consultative selling Sell SmartPaks and subscription-based programs Learn and utilize internal tools and systems Be proficient in equine and canine health and nutrition Hone your SmartPak voice Own your professional development and growth Be reliable following our attendance policy Other duties as assigned Here's what we're looking for: 5+ years of hands-on equine experience - this one is a must! Our customers are horse people, so you need to be, too. Equine or equine nutrition focused degrees preferred Focus and passion for helping customers and their horses Sophisticated verbal and written communication skills Technologically savvy with working knowledge of Microsoft Office, including Word, Excel, and Outlook Aptitude to quickly learn and confidently navigate new computer systems Ability to offer creative and out-of-the-box solutions Proficient time management and organizational skills Confident, risk-taker with a great sense of humor Exhibits sales aptitude and willingness to improve upon these skills Comfortable working independently, as well as in a group Ability to stay motivated in a remote environment Customer service experience preferred Telephone and/or retail background are a plus Remote Technology requirements: Remote position requires access to high-speed Cable or Fiber Optic internet with a modem. Connection must be hard-lined into modem (use of WiFi is not allowed); SmartPak will provide a standard 4-foot CAT-6 line. Candidates with Satellite and DSL internet will not be considered as these connections are NOT compatible with SmartPak's internet phone system. Must own a mobile device that has the capability to download and access the Okta Verify application (free app). Applicant or a member of their household must be personally responsible for the bill received from their internet service provider in the event any IP address modifications are needed Covetrus is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Jobs that are in Colorado: If you are a Colorado applicant, you are eligible to receive information about the salary range and benefits for this role. Please contact ************************ Covetrus is dedicated to advancing the world of veterinary medicine and empowering veterinary healthcare teams across the companion, equine, and large-animal health markets. We provide a comprehensive suite of products, software, and services to help drive improved patient health, strong client relationships, and successful financial outcomes for veterinary professionals. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows: $16-$21 Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $16-21 hourly Auto-Apply 25d ago
  • Analyst - Customer & Quality Services (Center X)

    MWI Animal Health

    Remote automatic data processing customer liaison job

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: Under the general direction of the Manager - Customer & Quality Services, responsible for success of the Operations, Product Quality, and Customer Support Department. Primary Duties and Responsibilities: Complete client-specific projects to a consistent level of quality, value and timeliness Partner with Operations and Customer & Quality Svcs team to ensure that our preparation and output is consistent with our client experience objectives Acts as Subject Matter Experts (SMEs) for Strategic Account Managers relative to backend form build processes The expectation is that the role can speak knowledgeably and confidently about our abilities within the CenterX software Presents ideas and solutions to streamline the build process or deliver an improved experience for clients by creating and maintaining standards/procedures for implementation of objectives Executes production tasks according to a documented schedule that meets or exceeds customer expectations Develops and manages monitoring plans for existing clients to establish baseline trends and developing action plans for variances Executes necessary technical training for continued growth within Customer & Quality Services Perform liaison duties between operations and programming personnel in the areas of systems design, modifications, or trouble shooting Perform liaison duties within Customer & Quality Svcs personnel to drive cohesion between QA, Form Mapping, and FEW operations and objectives Required Skills and Qualifications: Requires broad training in fields such as business administration or similar vocations generally obtained through completion of a four-year Bachelor's Degree Program Normally requires a minimum of one (1) year related and progressively responsible experience Understanding of the healthcare industry Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities Ability to ask for feedback and drive to improve, while actively developing members of the Form Mapping team What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated CompaniesAffiliated Companies: Cencora Benefit eServices LLC
    $33k-60k yearly est. Auto-Apply 4d ago
  • Data Processing Specialist / Remote

    Workoo Technologies

    Remote automatic data processing customer liaison job

    We are seeking a professional Data Entry Specialist with patience, accountability, and a keen sense for detail. The Data Entry Specialist is responsible for supporting branch operations. Looking for problem solvers, who enjoy working independently and as a part of a team and are looking to start a career path! Excellent compensation, paid training, medical/dental/vision, 401k, PTO and more! What will I be doing? You will be providing excellent customer service to an assigned group of Truly Nolen branches for the worlds largest family owned pest control company. Your attention to detail is the key! Your job will involve entering a variety of information submitted by your assigned branches. You will review and verify the accuracy of information. You will update information as needed and enter adjustments when necessary and process credit card payments. What we are looking for? You need previous experience working in a data entry role. You are detailed and deadline oriented. Must have good keyboarding and 10-keys kills. You are a true professional who is committed to working full time. Your excellent communication, organization, and problem-solving skills are crucial within our fast-paced service industry business. We will give you all the training you need to be a success! Why Join our Team? Not only do you get to work for a well established industry and the worlds leading family-owned pest control company; but you will receive ongoing incentives plans and continuous training and development! One thing our partners all have in common: they found a career they never expected! SOUNDS LIKE ME..what do I do now? Click the apply to position button below to create a profile and apply to the position; it takes less than five minutes to complete. An actual person, not a screening program will review your information and contact you to start the interview process!
    $40k-68k yearly est. 60d+ ago
  • Representative II, Customer Care Order Placement

    Cardinal Health 4.4company rating

    Remote automatic data processing customer liaison job

    SHIFT: Your new hire training will take place Monday-Friday, 8:00am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule. Shift bid schedule is based on business need. Must be open & flexible to work any hours 8am EST to 9:00pm EST & will also involve Saturday hours. What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Job Summary Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. Responsibilities The Customer Care Representative operates as a “Universal Agent”, who is able to meet the needs of our customers throughout the entire order placement lifecycle. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day. Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while maintaining composure with customers Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed Operate company provided hardware and navigate multiple computer programs throughout the day to address customer's concerns Consults with Supervisor or Team Lead on complex and unusual problems Adhere to business processes to ensure all work is being done compliantly and in accordance with regulatory standards Navigate multiple systems and consult with internal resources to provide order status updates to achieve first time call resolution Interpret the meaning of insurance terminology, plans and documentation and explain what it means in an easy-to-understand way Explain our products and offerings to our customers to ensure compatible with customer conditions Identify and communicate appropriate next steps and expectations to customers based upon system messaging, insurance requirements, and order placement process Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times Qualifications High school diploma, GED or equivalent, or equivalent work experience, preferred 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized Previous experience working in a remote/work from home setting is preferred Prior experience working with Microsoft Office is preferred Prior experience working with order placement systems and tools preferred Customer service experience in prior healthcare industry preferred Root cause analysis experience preferred Familiarity with call-center phone systems preferred Excellent Phone Skills with a focus on quality Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA What is expected of you and others at this level Applies acquired job skills and company policies and procedures to complete standard tasks Works on routine assignments that require basic problem resolution Refers to policies and past practices for guidance Receives general direction on standard work; receives detailed instruction on new assignments Consults with supervisor or senior peers on complex and unusual problems REMOTE DETAILS: You will work from home, full-time. As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are NOT acceptable. If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity. Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming. Upload speed of (10Mbps - Recommended) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment WHO WE ARE: Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future. Anticipated hourly range: $15.75/hr. - $18.50/hr. Bonus eligible: NO Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 1/19/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $15.8-18.5 hourly Auto-Apply 41d ago
  • Salon Service Liason

    Philosophi Salon

    Automatic data processing customer liaison job in Columbus, OH

    Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day. What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant Requirements: High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role) Active enrollment in a cosmetology program or active cosmetology license Acceptable background check Able to use point-of-sale software
    $29k-40k yearly est. 28d ago
  • Data Processing Specialist (Remote)

    Remote Career 4.1company rating

    Remote automatic data processing customer liaison job

    Pasadena, California-based RemoteCareer is looking to add two Data Processing Specialists to its team. In this role, they will be responsible for credentialing new accounts and data processing. This is remote, fulltime, and works Monday through Friday. The primary responsibilities for this role include: Researching skills: the major task in this role is locating people and assets through quality research. A good skip tracer is methodological, creative, and resourceful when searching for information. Conflict management: this job sometimes involves conversations with Landlords or Property Management organizations we need to verify who may feel hesitant to provide information. Attention to detail: credentialers perform a lot of data entry. Theyre careful and accurate when inputting information, but easily notice and fix errors. Problem-solving skills: since their primary responsibility is verifying/validating information who may or may not be accurate, credentialers have to solve a lot of mysteries. Theyre comfortable with the fact that not every workday will be the same. Required skills and experience: Tech-savvy; can learn quickly and is skilled in Google products Possesses a strong work ethic and dedicates themself fully to their projects Strong attention to detail Highly organized Excellent verbal and written communication skills Excellent and accurate data entry and processing skills RemoteCareer has helped over 40,000 renters achieve their goals of building their credit and continues to work towards assisting the 45 million people who are unable to obtain a credit score, but should have a credit score that reflects their responsible rent payment history.
    $41k-64k yearly est. 60d+ ago
  • Finance Segment Region Liaison - Customer Solution Center

    Huntington National Bank 4.4company rating

    Automatic data processing customer liaison job in Columbus, OH

    Partnering closely with Customer Solution Center or other region colleagues, the Finance Segment/Region Liaison is responsible for continuous improvement on financial focus and performance expectations in an effort to deliver enhanced earnings to the organization. Duties & Responsibilities: Provides advanced, short & long-term financial forecasting, budgeting, reporting and financial analysis support to identified region or business segment. Lead project workflows on a regular basis. Performs other duties as assigned, like supporting finance and corporate operations Working in fast paced environment with tight deadlines, while building strong relationships with segments Create and interpret variance analysis, forecasts, and budgets Translate operational metrics into financial insights. Monitor and analyze performance against plan; provide actionable insights Support workforce planning with financial impact analysis. Prepare monthly reporting packages and executive summaries. Identify cost-saving opportunities and efficiency improvements. Basic Qualifications: Bachelor's degree 5 + years of financial analyst/analytics experience in Financial Services Preferred Qualifications: Strong proficiency in Excel and Power Point and Essbase Strong quantitative and analytical skills with attention to detail. Self-motivated, forward thinking individual with a strategic mind-set who can drive performance Strong interpersonal skills, with the ability to communicate complex material concisely and effectively across all layers of the organization Strong quantitative, analytical, critical thinking, and writing skills Proficiency in Excel, PowerPoint, and Word Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $93k-134k yearly est. Auto-Apply 21d ago
  • Workplace Solutions - Customer Service Analyst

    Jpmorgan Chase & Co 4.8company rating

    Automatic data processing customer liaison job in Columbus, OH

    If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service. Job Responsibilities Provide excellent customer service via email and phone at 1st and 2nd level response Escalate unresolved issues to 2nd and 3rd line support teams Interact with other areas of the company in resolving queries raised by clients and participants (Operations, Payments, Settlement, Trading, IT, Product Design, Sales, etc) Provide ad-hoc training and education to users as well as contribute to Knowledge base articles Maintaining contact with customers throughout the ticket life cycle Identify and recommend areas for improvement within the Service Desk function that support and add value to business activities. Required Qualifications, Capabilities and Skills: Excellent Customer Service skills in telephone and email etiquette. Strong problem solving skills Client focus, interpersonal skills and ability to network. Proactivity and Continuous Improvement mindset. Maintains highest level of technical skill in field of expertise. This position requires a high degree of discretion and judgement. Passion for learning new things every day and a continuous improvement mindset. Preferred Qualifications, Capabilities and Skills: University degree in Economics, Finance or equivalent work experience desired. Experience in Customer Service role, preferably in the Financial Services or Software industry. Experience with Contact Center solutions. J.P. Morgan Wealth Management Solutions comprises a workforce of more than 2500 professionals spanning across 50 cities globally. Within WM Solutions, diversity is not only a fundamental necessity, but a business imperative and we are committed to building an equitable workforce that represents the communities we serve. We understand the importance of inclusion, work-life balance, and our robust benefits (including comprehensive parental leave offerings, inclusive family building programs, and discounted childcare) reflect the wide-ranging needs of our increasingly diverse workforce. WM Solutions also fosters a culture of active engagement in our Business Resource Groups (BRGs), which serve as supportive networks for employees to share, develop and create community together.
    $54k-87k yearly est. Auto-Apply 60d+ ago
  • Top Paying Remote Customer Service Job - 19 Per Hour

    Nogigiddy

    Remote automatic data processing customer liaison job

    Remote Customer Service Coordinator - $19/hr Starting, No Degree Required Are you enthusiastic about providing top-notch customer service and resolving issues? Join our team as a Remote Customer Service Coordinator and deliver outstanding support from your home. This position is ideal for someone who excels in a supportive role and thrives in a dynamic environment. Responsibilities: Efficiently handle customer inquiries and provide effective solutions. Troubleshoot and resolve issues while ensuring customer satisfaction. Communicate clearly and maintain professionalism in all interactions. Demonstrate a consistently positive and empathetic approach. Qualifications: A strong passion for customer service and helping others. Excellent communication skills, both written and verbal. Ability to work independently and prioritize tasks effectively. Proficiency in digital tools and software applications. What We Offer: The flexibility of a remote work arrangement. The ability to set your own schedule to suit your lifestyle. Competitive pay starting at $19 per hour, with opportunities for advancement. A supportive environment with access to training and professional growth. Take the Next Step: Additional Information: No degree or prior experience necessary, but you will need a quiet, professional home workspace and a reliable internet connection. All candidates must pass a background check. We are an equal opportunity employer committed to diversity and inclusion. We do not discriminate on any basis including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
    $19 hourly Auto-Apply 60d+ ago
  • Salon Service Liason

    Phia Concept Salons 3.6company rating

    Automatic data processing customer liaison job in Columbus, OH

    Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day. What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant Requirements: High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role) Acceptable background check Able to use point-of-sale software
    $27k-35k yearly est. 4d ago
  • Customer Care Representative

    Kastle Systems 3.6company rating

    Remote automatic data processing customer liaison job

    Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants. The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction and oversee revenue growth of the portfolio. The Account Manager is expected to consistently provide excellent customer service to accounts, socialize the Kastle value proposition as well as represent client needs and goals within the organization to ensure quality. In addition, the Account Manager will build relationships with clients to encourage new and repeat business opportunities. Position Summary Kastle is the nation's leading provider of Managed Security Services. Our customers depend on us every day and include the who's who of commercial real estate, distinguished global retail brands, leading commercial enterprises and critical government facilities. We are committed to providing a 'Wow' customer experience and we continually invest in the next big ideas to shape and transform our industry. We are proud to say that our people are the industry's best and we work hard to create a culture that provides a compelling career for talented individuals Manages customer requests associated with deployed monitored outside video systems (OSV). Works directly with customers and Kastle employees to ensure customer requests are properly handled. Administers deployed monitored video systems and monitors these systems for proper functionality. Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsibilities Include: * Field and coordinate incoming customer requests * Perform daily video system operational checks/camera checks * Investigate video system outages and forward findings to Engineers/OSV Service Coordinator * Investigate video events, export video, review operations logs, review phone call recordings * Work with Kastle's Operation Center as needed for video event/alert investigations * Administer OSV automated reports * Billing questions/requests * Manage lift orders/ invoicing * Provide training to Kastle customers (internal and external) on various video management systems * Manage CRM cases pertaining to customer requests * Support OSV sales and PM teams as needed * Support OSV Service Coordinator as needed * Support OSV Senior Video Specialist as needed Qualifications Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Environment This job operates in a professional climate controlled, open, well-lit office environment with conversational noise levels. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The employee is subject to prevailing weather conditions at the time and required to work remotely as necessary to ensure timely payroll disbursement. Physical Demands Must be able to sit for long period of time performing sedentary work. While performing the duties of this job, the employee is regularly required to talk and hear with or without an accommodation. The employee is frequently required to use repetitive motion using a keyboard, mouse, and telephone. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may be required lift and move up to 10 pounds and occasionally lift and move objects up to 20 pounds. Required Education and Experience Required education and experience include: * High School Diploma or GED * 1-5 years of experience working in a customer care role * Excellent verbal and writing ability * Excellent customer communications ability * Proficient with Windows OS and Windows based video applications * Excellent organizational skills and attention to detail Additional Eligibility Requirements * Ability to pass a pre-employment drug screening. Equal Opportunity Statement At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
    $26k-32k yearly est. Auto-Apply 31d ago
  • Work From Home | Customer Service Role - (Flexible & Beginner Friendly) Start ASAP + Bonuses

    Ao Globe Life

    Remote automatic data processing customer liaison job

    HIRING NOW - Remote Customer Service Rep | No Experience Needed | Weekly Pay Company: Globe Life AO Job Type: Full-Time / Part-Time Why Join Us? Looking for a remote career with growth, flexibility, and uncapped earning potential? Globe Life AO has been protecting families for 65+ years and is now expanding our remote team nationwide. No experience? No problem - we provide paid training, weekly pay, and union-backed benefits. This is perfect for: Recent grads ready to launch their career Career changers looking for stability & growth Anyone motivated to work from home with weekly income What You'll Do Handle inbound/outbound calls, emails & chats with clients Provide client support with claims, policies & enrollments Update digital records & stay organized using CRM tools Run virtual consultations (Zoom/phone) from your home office Hit simple team & individual performance goals What We're Looking For No experience required - full training provided Strong communication skills (written & verbal) Reliable internet & basic tech knowledge (Zoom, email, CRM) Positive, professional, and motivated attitude Must be 18+ and authorized to work in the U.S. Willing to get a Life & Health License (we'll guide you) Pay & Perks Weekly commission-based pay + bonuses Uncapped earning potential ($60K-$120K+ first year possible) Residual income from client renewals = long-term stability Flexible schedules - part-time or full-time Union-backed benefits (life, health, retirement) Career growth into leadership in as little as 90 days Fun incentives, contests & even travel rewards! Why Work Here? At Globe Life AO, your hard work = direct results. No waiting years for promotions - we reward performance, not tenure. With our proven training, supportive team, and fast hiring process, you can start building your career and income this week. Job Board Keywords (SEO Boost) Remote Jobs | Work From Home | Entry-Level Remote | Hiring Immediately | Weekly Pay | Customer Support | Insurance Jobs | Client Service Rep | Remote Sales | Flexible Hours | No Experience Needed | Apply Today Start Tomorrow How to Apply Click Apply Now and our hiring team will reach out within 24-48 hours to schedule your virtual interview. No resume? No problem - just bring your motivation and internet connection. 👉 Don't wait - interviews are filling fast. Start your remote career today with Globe Life AO!
    $26k-39k yearly est. Auto-Apply 60d+ ago
  • Customer Care Representative - WFH Nevada

    MTM 4.6company rating

    Remote automatic data processing customer liaison job

    Join Our Team at MTM Health! At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise. As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry. Why MTM Health? Make a meaningful difference every day. Join a team that values your ideas and contributions. Be part of a company that exceeds NCQA standards for customer service. Enjoy a supportive environment with multilingual services available 24/7, 365 days a year. If you're ready to transform lives and grow your career, apply today and join us as we break down community barriers-together! Position Title: Customer Care Representative Location: Remote Nevada Hourly Rate: $14.00 What Will Your Job Look Like? The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays. All you need for the Customer Care Representative role is: Must currently reside in Nevada 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with excellent navigational skills High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “air cards” is prohibited A quiet space within the home free of distractions including caretaking of any kind Your Potential. Our Mission. At MTM Health, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. We don't talk about a better workplace - we make it happen. Benefits without Barriers To show appreciation for our staff's hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded. Health, Dental and Vision Insurance Life and Disability Insurance 401(k) Retirement Plan with Company Match FSA and HSA Savings Plans Wellness Program with Incentives Voluntary & Ancillary Plans Additional Perks Pay on Demand Paid Time Off and Holiday Pay Birthday Holiday Maternity/Paternity Leave Continuing Education Reimbursement Program MTM Perks Discount Program Career Development Programs MTM Health is Proud to be an Equal Opportunity Employer MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.
    $14 hourly Auto-Apply 5d ago

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