Remote automatic data processing customer liaison job
Our Mission At Palo Alto Networks, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
As a Customer Focus Analyst on the Unit 42 Managed Detection and Response (MDR) team, you will serve as the primary communication link between our expert MDR analysts and our customers. You will be responsible for bridging the gap between technical incident response activities and customer understanding by onboarding new clients, managing communications, and answering technical questions. This role is ideal for a technical professional who excels at customer interaction and is dedicated to ensuring clients feel confident and supported in their cybersecurity partnership with us.
Key Responsibilities
* Serve as part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance.
* Support onboarding activities for new customers to ensure a smooth transition and setup.
* Monitor, triage, and route incoming customer communications, and provide technical answers regarding reports, alerts, and recommendations.
* Proactively collaborate and exchange information with MDR analysts to ensure customer's technical questions about incidents or threats are fully addressed.
* Own the customer communication lifecycle during ongoing incidents, ensuring timely updates, clarity, and alignment on next steps.
* Help drive consistency and quality in how incidents and threat intelligence are communicated externally.
* Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team to ensure resolution.
Qualifications (Additional Job Description)
Required Qualifications
* 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, customer support, or Tier 1/2 SOC analyst.
* Hands-on experience with security tools such as EDR, SIEM, SOAR, or XDR.
* Strong customer communication skills (verbal and written) with the ability to explain complex technical details clearly and concisely.
Preferred Qualifications
* Experience reviewing, drafting, or presenting incident reports and security findings.
* Familiarity with Cortex XDR or Cortex XSOAR.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$104,500.00 - $169,125.00/yr
Our Commitment
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
$104.5k-169.1k yearly 4d ago
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Customer Services Analyst (Remote)
Poli Conecta
Remote automatic data processing customer liaison job
We are looking for talented professionals fluent in Portuguese and English to join a fast-growing international operations partner supporting consumer brands across the US and Europe.
If you thrive in dynamic environments, enjoy solving complex challenges, and want to grow in a global startup context, this opportunity is for you!
What You Will Do
Support clients in their daily questions related to logistics and finance operations.
Analyze PowerBI reports and OMS tools to provide accurate information.
Manage and resolve client tickets within agreed SLAs.
Identify communication gaps and propose improvements.
Collaborate with a network of partners: warehouses, carriers, systems, and freight forwarders.
Guide clients on how to use internal tools effectively.
Requirements
Fluent in English and Portuguese (written and spoken).
2+ years of experience in Customer Service and/or Supply Chain.
Organized, analytical, detail-oriented, and proactive.
Able to manage multiple priorities in a fast-paced environment.
Curious, tech-oriented, and eager to learn.
Familiarity with logistics operations or retail environments is a plus.
$54k-102k yearly est. 49d ago
Workplace Solutions - Customer Service Analyst
JPMC
Automatic data processing customer liaison job in Columbus, OH
If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service.
Job Responsibilities
Provide excellent customer service via email and phone at 1st and 2nd level response
Escalate unresolved issues to 2nd and 3rd line support teams
Interact with other areas of the company in resolving queries raised by clients and participants (Operations, Payments, Settlement, Trading, IT, Product Design, Sales, etc)
Provide ad-hoc training and education to users as well as contribute to Knowledge base articles
Maintaining contact with customers throughout the ticket life cycle
Identify and recommend areas for improvement within the Service Desk function that support and add value to business activities.
Required Qualifications, Capabilities and Skills:
Excellent Customer Service skills in telephone and email etiquette.
Strong problem solving skills
Client focus, interpersonal skills and ability to network.
Proactivity and Continuous Improvement mindset.
Maintains highest level of technical skill in field of expertise.
This position requires a high degree of discretion and judgement.
Passion for learning new things every day and a continuous improvement mindset.
Preferred Qualifications, Capabilities and Skills:
University degree in Economics, Finance or equivalent work experience desired.
Experience in Customer Service role, preferably in the Financial Services or Software industry.
Experience with Contact Center solutions.
J.P. Morgan Wealth Management Solutions comprises a workforce of more than 2500 professionals spanning across 50 cities globally. Within WM Solutions, diversity is not only a fundamental necessity, but a business imperative and we are committed to building an equitable workforce that represents the communities we serve. We understand the importance of inclusion, work-life balance, and our robust benefits (including comprehensive parental leave offerings, inclusive family building programs, and discounted childcare) reflect the wide-ranging needs of our increasingly diverse workforce. WM Solutions also fosters a culture of active engagement in our Business Resource Groups (BRGs), which serve as supportive networks for employees to share, develop and create community together.
$35k-66k yearly est. Auto-Apply 60d+ ago
Customer Service Analyst
Nationwide Property & Appraisal Services
Remote automatic data processing customer liaison job
Job DescriptionDescription:
Job Title:
Customer Service Analyst
Date Revised:
12/05/2025
Department:
Customer Service
Status:
Hourly, Non-Exempt
Reports to:
Customer Service Manager
Position:
The purpose of Customer Service is to facilitate orders from the time they are accepted until the time they are submitted by the appraiser, which includes speaking to appraisers, clients, handling updates and managing issues/deficiencies along the way. It is also their duty to provide excellent service which will ensure client retention and growth.
Primary Duties:
Being the first line of action when an individual calls in. Quantified incoming calls (20-30 per rep), Quantified outgoing calls (40-60 per rep)
Confirm who is calling and what file it pertains too. If there is not a Customer Service issue or update, they are to transfer to the correct employee.
Daily chain of tasks: NPAS email, System messages/updates, Call Lates, Call for submission confirmation on Due orders, Accepted, Holds, Re-call Late Files, Review file, Check new Accepted for contracts/star rate appraisers.
Communicate order status with other departments, vendors, clients.
Loop managers in with internal issues if no resolution for over 48 hours.
Manage a pipeline of 200-300 orders.
Occasionally a situation may present itself that some responsibility overlaps departments, if you are unsure of what direction to take, seek advice from your supervisor.
Second Level Tasks: (To be discussed with Supervisor and potentially designated)
Third Party Non-Integrated websites depending upon client needs.
Helping team out with questions when supervisor unavailable
Overtime is available seasonally for certain tasks (messages/lates) on evenings or holidays while no manager is present.
Performance Measurement: Progress is measured through 90-day and annual employee evaluations. The evaluation process includes being evaluated against the company's objectives.
Attendance: Measures the employee's punctuality and reliability.
Job Knowledge: Measures how well the employee handles assignments with minimal direction.
Required training/seminars/course completed in a timely manner.
Personal Relations: Measures the employee's ability to get along with supervisors, peers, customers and appraisers alike.
Operational Standards: Measures the employees' work and how it relates to the standards of the company.
Customer Satisfaction: Measures how fast, friendly, and accurate service is provided to each customer.
Requirements:
Qualifications:
Education: High School Diploma or equivalent.
Remote Work Requirement: must have strong computer skills. The ability to self-diagnose simple computer issues like Wi-Fi, running windows updates, set up computer/ docking station/ screens.
Must have the ability to associate and work well with others including co-workers, vendors, suppliers and customers.
Must have 1-3 years' experience in the customer service field or related field.
Must have strong phone skills - Being able to communicate effectively, good listening skills, deal with difficult calls, problem solve.
Be able to work in a fast-paced environment.
Must be able to multitask.
Skillsets which are a plus:
General knowledge of mortgage/processing, underwriting or appraisals.
Bilingual speaking.
Job Environment:
Work From home. You must have a dedicated workspace where you have internet access and are able to take calls in a volume-controlled environment.
Working Hours: Monday - Friday, 8:30a.m. - 5:30p.m. Hours may change depending on business needs.
Predictable and regular attendance is required.
Physical Requirements:
Prolonged periods of sitting (up to 7 hours) at a workstation operating a PC
Heavy data entry (a significant amount of typing on a keyboard and repetitive motion with a mouse)
Focusing/looking at a computer monitor for extended periods
Reading documents in print and electronically
Bending, twisting and stooping required on a regular basis
Use of a telephone to make and receive calls
$53k-102k yearly est. 9d ago
Growth Analyst, Digital Product & CRM (Loyalty)
Potbelly Sandwich Shop
Remote automatic data processing customer liaison job
* $75,000 - $85,000 base salary range + annual bonus potential! * 100% remote in the United States Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?
What's In It For You:
* Competitive pay with performance-based annual raises!
* Medical, Dental & Vision Insurance
* Domestic Partnership Benefits
* Paid Parental Leave
* FSA and HSA with Employer Contribution
* Commuter Benefit Program
* Retirement Savings 401(k) WITH company match
* Employee Assistance Program
* Paid Time Off
* Discount Program
* Flexible Work Schedule
* Career growth opportunities
If hired, you must meet and maintain all eligibility requirements to qualify
Purpose
At Potbelly, we believe in feeding smiles - and that starts with understanding and connecting with our guests through data, insights, and innovation.
The Growth Analyst, Digital Product & CRM (Loyalty) transforms data into meaningful insights that drive guest engagement, digital adoption, and loyalty growth. You'll sit at the intersection of product, marketing, and analytics - using data to shape strategy, fuel experimentation, and deliver experiences that make every digital interaction count.
This role influences the digital product roadmap through behavioral and loyalty insights, partners with product managers and UX to measure and improve feature performance and adoption, and uses experimentation and analytics to optimize our digital experiences across app, web, and ordering platforms. You'll balance both marketing and product KPIs, helping Potbelly create seamless, guest-centered experiences that deliver measurable business impact.
What You'll Do
1. Lead a Culture of Experimentation
* Design and execute A/B and multivariate tests across digital product features, CRM, and loyalty channels.
* Develop structured testing roadmaps prioritizing high-impact hypotheses and ensuring statistical rigor.
* Define success metrics for feature launches, campaigns, and guest engagement initiatives.
* Embed experimentation frameworks into both marketing and product development cycles.
2. Elevate Product Analytics
* Partner with Product and UX to define KPIs and measure feature adoption, engagement, and retention across digital touchpoints.
* Translate user behavior, journey flow, and loyalty data into actionable insights that influence the digital product roadmap.
* Identify friction points and growth opportunities across app, web, and online ordering experiences.
* Conduct post-launch analyses to evaluate feature success and guide future iterations.
3. Analyze and Optimize Campaign & Loyalty Performance
* Monitor CRM, loyalty, and digital campaign performance to identify lift drivers and engagement trends.
* Build dashboards and reports that balance marketing and product KPIs - from conversion rates and redemptions to feature adoption and guest lifetime value.
* Conduct control group and lift analyses to measure impact across channels and audiences.
* Recommend optimization strategies for targeting, offers, and personalization based on test results.
4. Strengthen Data Infrastructure & Collaboration
* Work closely with Data and Martech teams to enhance measurement, testing, and reporting capabilities.
* Ensure consistency and accuracy of data across loyalty, CRM, and product analytics systems.
* Automate dashboards and standardize KPIs for a unified view of digital performance.
* Partner cross-functionally to align data insights with business, product, and marketing goals.
5. Communicate Insights that Drive Action
* Present insights in clear, compelling narratives that connect data to guest behavior and business strategy.
* Influence decisions across Marketing, Product, and Leadership through data storytelling.
* Act as a trusted advisor on experimentation, performance management, and digital optimization.
What We're Looking For
Education
* Bachelor's degree in Analytics, Mathematics, Statistics, Engineering, Economics, or a related quantitative field.
Experience
* 4+ years of data analysis experience using SQL, R, Python, or similar tools.
* 4+ years of dashboarding experience (Tableau, Power BI, or similar platforms).
* 2+ years in product analytics, CRM, or loyalty analytics - ideally in hospitality, retail, or fast-casual dining.
* Proven success designing, executing, and analyzing A/B tests and growth experiments.
* Experience translating behavioral and loyalty insights into product roadmap recommendations.
Skills & Strengths
* Deep knowledge of experimental design, hypothesis testing, and statistical evaluation.
* Strong understanding of product, marketing, and loyalty performance metrics.
* Ability to connect quantitative insights to guest experiences and business outcomes.
* Excellent communication and data storytelling skills.
* Collaborative, curious, and self-starter mindset.
* Passion for food, hospitality, and delivering experiences that make guests smile.
Preferred
* Experience with Snowflake or similar data warehouses.
* Advanced SQL/Excel skills and familiarity with dataautomation.
* Hands-on experience with analytics tools like Amplitude, Mixpanel, or GA4.
* Familiarity with omnichannel attribution and campaign measurement frameworks.
Why Potbelly?
We're more than sandwiches - we're a community built on warmth, curiosity, and care. At Potbelly, your work helps us understand and engage millions of guests every day. You'll join a team that values creativity, collaboration, and experimentation - turning data into experiences that feed smiles, one guest (and one sandwich) at a time.
Application Deadline: We accept applications for this position until 3/31/2026. We encourage all individuals to submit their applications.
Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.
We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
$75k-85k yearly 43d ago
Dispatcher - Service Customer Care Rep
Crown Equipment Corporation 4.8
Automatic data processing customer liaison job in Grove City, OH
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
* Process incoming calls from both Crown customers and Service Technicians
* Dispatch technicians
* Enter technician payroll hours
* Process parts and service billing
* Create daily work orders
* Maintain records and files
* Assist other departments as needed
Minimum Qualifications
* Less than 2 years related experience
* High school diploma or equivalent
Preferred Qualifications
* Excellent phone skills
* Good communication, organizational, math and computer skills
* Experience with Microsoft Office
* Leadership skills, technical experience and knowledge a plus
* Ability to multitask
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Nearest Major Market: Columbus
Job Segment: Customer Service Representative, Warehouse, Dispatcher, Customer Service, Sales, Manufacturing, Operations
$32k-36k yearly est. 44d ago
Remote Data Processing Specialist
Park Lawless & Tremonti LLP
Remote automatic data processing customer liaison job
Job Title: Remote DataProcessing Specialist
Type: Full-Time/Part-Time, Remote
As a Remote DataProcessing Specialist, you'll ensure the accuracy, consistency, and security of our case and client-related data, even while working remotely. Your role is essential to enabling our litigation teams-handling automotive defense, consumer protection, and business disputes-to access reliable, up-to-date information without interruption.
Responsibilities & Duties
Digital Data Management & Integrity
Enter, update, and maintain case-related data in the firm's systems with precision.
Conduct validation checks to catch errors and maintain high-quality structured data.
Generate routine reports, summaries, and status updates from processeddata.
(Expertia)
Document Processing & Quality Control
Estimate metadata for digital documents, ensuring accurate indexing and retrieval.
Compare source documents against system entries, identify inconsistencies, and make corrections.
(remotoworkforce.com, mrweb.com)
Remote Workflow & Collaboration
Collaborate virtually with attorneys, paralegals, and other staff to ensure data consistency and resolve queries.
Maintain confidentiality when handling sensitive legal information in a remote environment.
(Expertia)
Process Documentation & Reporting
Draft and follow standard operating procedures for data handling and data correction protocols.
Escalate critical data issues when appropriate and document resolution steps.
(Talentify, mrweb.com)
Qualifications & Skills
Requirement
Details
Education
Minimum: High school diploma or equivalent; Bachelor's degree preferred. (mrweb.com, Talentify)
Experience
2+ years in dataprocessing, legal support, or data specialist roles; familiarity with litigation workflows is a plus.
Technical Proficiency
Skilled in Microsoft Excel and Office tools; experience with data validation, reporting software, or statistical packages (e.g., SPSS) is a plus. (mrweb.com, Talentify)
Soft Skills
Strong attention to detail, self-motivated, effective remote communication, and high-level of discretion.
Work Setup
Reliable internet connection and a functional home office setup. (Expertia)
Why This Role Is Critical to Park Lawless & Tremonti LLP
Given the firm's focus on intricate litigation-requiring airtight documentation and accurate data tracking-the Remote DataProcessing Specialist ensures that attorneys have immediate access to critical information, boosting case readiness and operational efficiency even across distances.
$46k-83k yearly est. 23d ago
Analyst - Customer & Quality Services (Center X)
MWI Animal Health
Remote automatic data processing customer liaison job
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Summary:
Under the general direction of the Manager - Customer & Quality Services, responsible for success of the Operations, Product Quality, and Customer Support Department.
Primary Duties and Responsibilities:
Complete client-specific projects to a consistent level of quality, value and timeliness
Partner with Operations and Customer & Quality Svcs team to ensure that our preparation and output is consistent with our client experience objectives
Acts as Subject Matter Experts (SMEs) for Strategic Account Managers relative to backend form build processes
The expectation is that the role can speak knowledgeably and confidently about our abilities within the CenterX software
Presents ideas and solutions to streamline the build process or deliver an improved experience for clients by creating and maintaining standards/procedures for implementation of objectives
Executes production tasks according to a documented schedule that meets or exceeds customer expectations
Develops and manages monitoring plans for existing clients to establish baseline trends and developing action plans for variances
Executes necessary technical training for continued growth within Customer & Quality Services
Perform liaison duties between operations and programming personnel in the areas of systems design, modifications, or trouble shooting
Perform liaison duties within Customer & Quality Svcs personnel to drive cohesion between QA, Form Mapping, and FEW operations and objectives
Required Skills and Qualifications:
Requires broad training in fields such as business administration or similar vocations generally obtained through completion of a four-year Bachelor's Degree Program
Normally requires a minimum of one (1) year related and progressively responsible experience
Understanding of the healthcare industry
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities
Ability to ask for feedback and drive to improve, while actively developing members of the Form Mapping team
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated CompaniesAffiliated Companies: Cencora Benefit eServices LLC
$33k-60k yearly est. Auto-Apply 4d ago
Data Processing Specialist / Remote
Workoo Technologies
Remote automatic data processing customer liaison job
We are seeking a professional Data Entry Specialist with patience, accountability, and a keen sense for detail. The Data Entry Specialist is responsible for supporting branch operations. Looking for problem solvers, who enjoy working independently and as a part of a team and are looking to start a career path!
Excellent compensation, paid training, medical/dental/vision, 401k, PTO and more!
What will I be doing?
You will be providing excellent customer service to an assigned group of Truly Nolen branches for the worlds largest family owned pest control company. Your attention to detail is the key! Your job will involve entering a variety of information submitted by your assigned branches. You will review and verify the accuracy of information. You will update information as needed and enter adjustments when necessary and process credit card payments.
What we are looking for?
You need previous experience working in a data entry role. You are detailed and deadline oriented. Must have good keyboarding and 10-keys kills. You are a true professional who is committed to working full time. Your excellent communication, organization, and problem-solving skills are crucial within our fast-paced service industry business. We will give you all the training you need to be a success!
Why Join our Team?
Not only do you get to work for a well established industry and the worlds leading family-owned pest control company; but you will receive ongoing incentives plans and continuous training and development! One thing our partners all have in common: they found a career they never expected!
SOUNDS LIKE ME..what do I do now?
Click the apply to position button below to create a profile and apply to the position; it takes less than five minutes to complete. An actual person, not a screening program will review your information and contact you to start the interview process!
$40k-68k yearly est. 60d+ ago
Tier 2 Customer Care Representative
Fubo
Remote automatic data processing customer liaison job
FuboTV Inc. is a consumer-first live TV streaming company that is defining the future of TV.
Ranked among The Americas' Fastest-Growing Companies 2025 by the
Financial Times
, FuboTV owns Hulu + Live TV (entertainment), Fubo (sports) and Molotov (entertainment and sports), which stream in markets around the globe.
Our Mission:
Our mission is to deliver premium sports, news and entertainment programming through a best-in-class user experience that offers greater choice, flexibility and value.
Central to executing our mission is the AI technology built out of Fubo India. Our Bangalore office is a critical tech hub for Fubo, and is leading the company's tech innovation on a global scale.
About the role:
*This role is a full time remote position.*
Fubo is currently seeking a Tier 2 Customer Care representative to deliver world-class support and build customer satisfaction and loyalty by handling all inquiries regarding Fubo's service and customer subscriptions over the phone and online (via email and social media). We need a resourceful and attentive individual who can best use all their tools and technologies to help resolve customer service issues. The ideal candidate will be expected to complete ongoing training to stay abreast of product, service, policy changes, and technical issues relevant to our users.
The candidate will also provide effective and timely resolution of a range of customer inquiries from billing, technical, and social media and should strive for a one-call resolution of customer issues.
Education and Technical Requirements:
High school diploma or GED equivalent
Ability to speak, read, and write professionally
Experience handling advanced customer care contact contacts escalation from Tier agents
Experience with social media platforms, managing posts, and engagement.
Excellent interpersonal skills
Ability to identify and meet customer's needs and requirements
Exceptional phone and customer service skills
Punctual, regular, and consistent attendance is required
Knowledge, Skills, and Abilities:
Excellent telephone etiquette, verbal, and written communication skills
Must be self-motivated with a demonstrated ability to work independently in a fast-paced environment
Ability to establish and maintain effective relationships with customers
Strong team and interpersonal relationship skills conducive to team development
Ability to work independently, make judgment decisions, and demonstrate consistent follow-through
Very strong written and verbal communication skills are required
Exercises good judgment in decision-making to routinely deliver exceptional customer support at all times
Other Requirements:
Must be available for the weekend (Saturday & Sunday) hours
Most Call Center employees work on a shift basis, and as such will be required to periodically rotate shifts and regular days off
All customer care representatives must be willing to work all shifts, overtime, holidays, and emergency shifts as required
Perks & Benefits:
At Fubo, you will have the opportunity to personally influence what live media looks like after it goes through its next big transformation
Professional development courses and learning opportunities
Fubo provides a highly competitive compensation based on experience and market standards
Robust benefit package including Health/Dental/Vision coverage, 401k, Life Insurance, and commuter benefits
Free Premium Fubo Account
Unlimited PTO days and regular company-wide activities.
Fubo's main Headquarters are located in Midtown Manhattan, with offices in Denver, Paris, and Bangalore
Fubo is an e-verified company
Fubo's salary for this role is $22.50 per hour. Additionally, this role is eligible to participate in unlimited PTO, and a full range of medical benefits. The final offer amount will be at the company's sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations.
$22.5 hourly Auto-Apply 2d ago
Representative II, Customer Care Order Placement
Cardinal Health 4.4
Remote automatic data processing customer liaison job
SHIFT: Your new hire training will take place Monday-Friday, 8:00am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule.
Shift bid schedule is based on business need. Must be open & flexible to work any hours 8am EST to 9:00pm EST & will also involve Saturday hours.
What Customer Service Operations contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Job Summary
Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
Responsibilities
The Customer Care Representative operates as a “Universal Agent”, who is able to meet the needs of our customers throughout the entire order placement lifecycle. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.
Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker
Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while maintaining composure with customersProcess orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed
Operate company provided hardware and navigate multiple computer programs throughout the day to address customer's concerns
Consults with Supervisor or Team Lead on complex and unusual problems
Adhere to business processes to ensure all work is being done compliantly and in accordance with regulatory standards
Navigate multiple systems and consult with internal resources to provide order status updates to achieve first time call resolution
Interpret the meaning of insurance terminology, plans and documentation and explain what it means in an easy-to-understand way
Explain our products and offerings to our customers to ensure compatible with customer conditions
Identify and communicate appropriate next steps and expectations to customers based upon system messaging, insurance requirements, and order placement process
Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times
Qualifications
High school diploma, GED or equivalent, or equivalent work experience, preferred
2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
Previous experience working in a remote/work from home setting is preferred
Prior experience working with Microsoft Office is preferred
Prior experience working with order placement systems and tools preferred
Customer service experience in prior healthcare industry preferred
Root cause analysis experience preferred
Familiarity with call-center phone systems preferred
Excellent Phone Skills with a focus on quality
Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
REMOTE DETAILS: You will work from home, full-time.
As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet.
Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are
NOT
acceptable.
If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity.
Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming.
Upload speed of (10Mbps - Recommended)
Ping Rate Maximum of 30ms (milliseconds)
Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
WHO WE ARE: Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future.
Anticipated hourly range: $15.75/hr. - $18.50/hr.
Bonus eligible: NO
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 1/19/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$15.8-18.5 hourly Auto-Apply 41d ago
Salon Service Liason
Philosophi Salon
Automatic data processing customer liaison job in Columbus, OH
Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment
Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day.
What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant
Requirements:
High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role)
Active enrollment in a cosmetology program or active cosmetology license Acceptable background check
Able to use point-of-sale software
$29k-40k yearly est. 28d ago
Data Processing Specialist (Remote)
Remote Career 4.1
Remote automatic data processing customer liaison job
Pasadena, California-based RemoteCareer is looking to add two DataProcessing Specialists to its team. In this role, they will be
responsible for credentialing new accounts and dataprocessing. This
is remote, fulltime, and works Monday through Friday.
The primary responsibilities for this role include:
Researching skills: the major task in this role is locating people
and assets through quality research. A good skip tracer is
methodological, creative, and resourceful when searching for
information.
Conflict management: this job sometimes involves conversations with
Landlords or Property Management organizations we need to verify who may
feel hesitant to provide information.
Attention to detail: credentialers perform a lot of data entry.
Theyre careful and accurate when inputting information, but easily
notice and fix errors.
Problem-solving skills: since their primary responsibility is
verifying/validating information who may or may not be accurate,
credentialers have to solve a lot of mysteries. Theyre comfortable with
the fact that not every workday will be the same.
Required skills and experience:
Tech-savvy; can learn quickly and is skilled in Google products
Possesses a strong work ethic and dedicates themself fully to their projects
Strong attention to detail
Highly organized
Excellent verbal and written communication skills
Excellent and accurate data entry and processing skills
RemoteCareer has helped over 40,000 renters achieve their goals of
building their credit and continues to work towards assisting the 45
million people who are unable to obtain a credit score, but should have a
credit score that reflects their responsible rent payment history.
$41k-64k yearly est. 60d+ ago
Finance Segment Region Liaison - Customer Solution Center
Huntington National Bank 4.4
Automatic data processing customer liaison job in Columbus, OH
Partnering closely with Customer Solution Center or other region colleagues, the Finance Segment/Region Liaison is responsible for continuous improvement on financial focus and performance expectations in an effort to deliver enhanced earnings to the organization.Duties & Responsibilities:
+ Provides advanced, short & long-term financial forecasting, budgeting, reporting and financial analysis support to identified region or business segment.
+ Lead project workflows on a regular basis.
+ Performs other duties as assigned, like supporting finance and corporate operations
+ Working in fast paced environment with tight deadlines, while building strong relationships with segments
+ Create and interpret variance analysis, forecasts, and budgets
+ Translate operational metrics into financial insights.
+ Monitor and analyze performance against plan; provide actionable insights
+ Support workforce planning with financial impact analysis.
+ Prepare monthly reporting packages and executive summaries.
+ Identify cost-saving opportunities and efficiency improvements.
Basic Qualifications:
+ Bachelor's degree
+ 5 + years of financial analyst/analytics experience in Financial Services
Preferred Qualifications:
+ Strong proficiency in Excel and Power Point and Essbase
+ Strong quantitative and analytical skills with attention to detail.
+ Self-motivated, forward thinking individual with a strategic mind-set who can drive performance
+ Strong interpersonal skills, with the ability to communicate complex material concisely and effectively across all layers of the organization
+ Strong quantitative, analytical, critical thinking, and writing skills
+ Proficiency in Excel, PowerPoint, and Word
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$93k-134k yearly est. 21d ago
Workplace Solutions - Customer Service Analyst
Jpmorgan Chase & Co 4.8
Automatic data processing customer liaison job in Columbus, OH
If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service.
Job Responsibilities
Provide excellent customer service via email and phone at 1st and 2nd level response
Escalate unresolved issues to 2nd and 3rd line support teams
Interact with other areas of the company in resolving queries raised by clients and participants (Operations, Payments, Settlement, Trading, IT, Product Design, Sales, etc)
Provide ad-hoc training and education to users as well as contribute to Knowledge base articles
Maintaining contact with customers throughout the ticket life cycle
Identify and recommend areas for improvement within the Service Desk function that support and add value to business activities.
Required Qualifications, Capabilities and Skills:
Excellent Customer Service skills in telephone and email etiquette.
Strong problem solving skills
Client focus, interpersonal skills and ability to network.
Proactivity and Continuous Improvement mindset.
Maintains highest level of technical skill in field of expertise.
This position requires a high degree of discretion and judgement.
Passion for learning new things every day and a continuous improvement mindset.
Preferred Qualifications, Capabilities and Skills:
University degree in Economics, Finance or equivalent work experience desired.
Experience in Customer Service role, preferably in the Financial Services or Software industry.
Experience with Contact Center solutions.
J.P. Morgan Wealth Management Solutions comprises a workforce of more than 2500 professionals spanning across 50 cities globally. Within WM Solutions, diversity is not only a fundamental necessity, but a business imperative and we are committed to building an equitable workforce that represents the communities we serve. We understand the importance of inclusion, work-life balance, and our robust benefits (including comprehensive parental leave offerings, inclusive family building programs, and discounted childcare) reflect the wide-ranging needs of our increasingly diverse workforce. WM Solutions also fosters a culture of active engagement in our Business Resource Groups (BRGs), which serve as supportive networks for employees to share, develop and create community together.
$54k-87k yearly est. Auto-Apply 60d+ ago
Top Paying Remote Customer Service Job - 19 Per Hour
Nogigiddy
Remote automatic data processing customer liaison job
Remote Customer Service Coordinator - $19/hr Starting, No Degree Required Are you enthusiastic about providing top-notch customer service and resolving issues? Join our team as a Remote Customer Service Coordinator and deliver outstanding support from your home. This position is ideal for someone who excels in a supportive role and thrives in a dynamic environment.
Responsibilities:
Efficiently handle customer inquiries and provide effective solutions.
Troubleshoot and resolve issues while ensuring customer satisfaction.
Communicate clearly and maintain professionalism in all interactions.
Demonstrate a consistently positive and empathetic approach.
Qualifications:
A strong passion for customer service and helping others.
Excellent communication skills, both written and verbal.
Ability to work independently and prioritize tasks effectively.
Proficiency in digital tools and software applications.
What We Offer:
The flexibility of a remote work arrangement.
The ability to set your own schedule to suit your lifestyle.
Competitive pay starting at $19 per hour, with opportunities for advancement.
A supportive environment with access to training and professional growth.
Take the Next Step:
Additional Information:
No degree or prior experience necessary, but you will need a quiet, professional home workspace and a reliable internet connection. All candidates must pass a background check. We are an equal opportunity employer committed to diversity and inclusion. We do not discriminate on any basis including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#ZR
$19 hourly Auto-Apply 60d+ ago
Salon Service Liason
Phia Concept Salons 3.6
Automatic data processing customer liaison job in Columbus, OH
Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment
Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day.
What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant
Requirements:
High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role)
Acceptable background check
Able to use point-of-sale software
$27k-35k yearly est. 4d ago
Customer Care Representative
Kastle Systems 3.6
Remote automatic data processing customer liaison job
Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction and oversee revenue growth of the portfolio. The Account Manager is expected to consistently provide excellent customer service to accounts, socialize the Kastle value proposition as well as represent client needs and goals within the organization to ensure quality. In addition, the Account Manager will build relationships with clients to encourage new and repeat business opportunities.
Position Summary
Kastle is the nation's leading provider of Managed Security Services. Our customers depend on us every day and include the who's who of commercial real estate, distinguished global retail brands, leading commercial enterprises and critical government facilities. We are committed to providing a 'Wow' customer experience and we continually invest in the next big ideas to shape and transform our industry. We are proud to say that our people are the industry's best and we work hard to create a culture that provides a compelling career for talented individuals
Manages customer requests associated with deployed monitored outside video systems (OSV). Works directly with customers and Kastle employees to ensure customer requests are properly handled. Administers deployed monitored video systems and monitors these systems for proper functionality.
Responsibilities
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities Include:
* Field and coordinate incoming customer requests
* Perform daily video system operational checks/camera checks
* Investigate video system outages and forward findings to Engineers/OSV Service Coordinator
* Investigate video events, export video, review operations logs, review phone call recordings
* Work with Kastle's Operation Center as needed for video event/alert investigations
* Administer OSV automated reports
* Billing questions/requests
* Manage lift orders/ invoicing
* Provide training to Kastle customers (internal and external) on various video management systems
* Manage CRM cases pertaining to customer requests
* Support OSV sales and PM teams as needed
* Support OSV Service Coordinator as needed
* Support OSV Senior Video Specialist as needed
Qualifications
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
This job operates in a professional climate controlled, open, well-lit office environment with conversational noise levels. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The employee is subject to prevailing weather conditions at the time and required to work remotely as necessary to ensure timely payroll disbursement.
Physical Demands
Must be able to sit for long period of time performing sedentary work. While performing the duties of this job, the employee is regularly required to talk and hear with or without an accommodation. The employee is frequently required to use repetitive motion using a keyboard, mouse, and telephone. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee may be required lift and move up to 10 pounds and occasionally lift and move objects up to 20 pounds.
Required Education and Experience
Required education and experience include:
* High School Diploma or GED
* 1-5 years of experience working in a customer care role
* Excellent verbal and writing ability
* Excellent customer communications ability
* Proficient with Windows OS and Windows based video applications
* Excellent organizational skills and attention to detail
Additional Eligibility Requirements
* Ability to pass a pre-employment drug screening.
Equal Opportunity Statement
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
$26k-32k yearly est. Auto-Apply 31d ago
Work From Home | Customer Service Role - (Flexible & Beginner Friendly) Start ASAP + Bonuses
Ao Globe Life
Remote automatic data processing customer liaison job
HIRING NOW - Remote Customer Service Rep | No Experience Needed | Weekly Pay
Company: Globe Life AO Job Type: Full-Time / Part-Time
Why Join Us?
Looking for a remote career with growth, flexibility, and uncapped earning potential? Globe Life AO has been protecting families for 65+ years and is now expanding our remote team nationwide. No experience? No problem - we provide paid training, weekly pay, and union-backed benefits.
This is perfect for:
Recent grads ready to launch their career
Career changers looking for stability & growth
Anyone motivated to work from home with weekly income
What You'll Do
Handle inbound/outbound calls, emails & chats with clients
Provide client support with claims, policies & enrollments
Update digital records & stay organized using CRM tools
Run virtual consultations (Zoom/phone) from your home office
Hit simple team & individual performance goals
What We're Looking For
No experience required - full training provided
Strong communication skills (written & verbal)
Reliable internet & basic tech knowledge (Zoom, email, CRM)
Positive, professional, and motivated attitude
Must be 18+ and authorized to work in the U.S.
Willing to get a Life & Health License (we'll guide you)
Pay & Perks
Weekly commission-based pay + bonuses
Uncapped earning potential ($60K-$120K+ first year possible)
Residual income from client renewals = long-term stability
Flexible schedules - part-time or full-time
Union-backed benefits (life, health, retirement)
Career growth into leadership in as little as 90 days
Fun incentives, contests & even travel rewards!
Why Work Here?
At Globe Life AO, your hard work = direct results. No waiting years for promotions - we reward performance, not tenure. With our proven training, supportive team, and fast hiring process, you can start building your career and income this week.
Job Board Keywords (SEO Boost)
Remote Jobs | Work From Home | Entry-Level Remote | Hiring Immediately | Weekly Pay | Customer Support | Insurance Jobs | Client Service Rep | Remote Sales | Flexible Hours | No Experience Needed | Apply Today Start Tomorrow
How to Apply
Click Apply Now and our hiring team will reach out within 24-48 hours to schedule your virtual interview. No resume? No problem - just bring your motivation and internet connection.
👉 Don't wait - interviews are filling fast. Start your remote career today with Globe Life AO!
$26k-39k yearly est. Auto-Apply 60d+ ago
Customer Care Representative - WFH Nevada
MTM 4.6
Remote automatic data processing customer liaison job
Join Our Team at MTM Health!
At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
Make a meaningful difference every day.
Join a team that values your ideas and contributions.
Be part of a company that exceeds NCQA standards for customer service.
Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you're ready to transform lives and grow your career, apply today and join us as we break down community barriers-together!
Position Title: Customer Care Representative
Location: Remote Nevada
Hourly Rate: $14.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
Must currently reside in Nevada
1 year of Call Center experience
6 months Customer Service experience
Basic typing/computer experience with excellent navigational skills
High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “air cards” is prohibited
A quiet space within the home free of distractions including caretaking of any kind
Your Potential. Our Mission.
At MTM Health, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don't talk about a better workplace - we make it happen.
Benefits without Barriers
To show appreciation for our staff's hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
Health, Dental and Vision Insurance
Life and Disability Insurance
401(k) Retirement Plan with Company Match
FSA and HSA Savings Plans
Wellness Program with Incentives
Voluntary & Ancillary Plans
Additional Perks
Pay on Demand
Paid Time Off and Holiday Pay
Birthday Holiday
Maternity/Paternity Leave
Continuing Education Reimbursement Program
MTM Perks Discount Program
Career Development Programs
MTM Health is Proud to be an Equal Opportunity Employer
MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.
$14 hourly Auto-Apply 5d ago
Learn more about automatic data processing customer liaison jobs