Business office clerk vs front office clerk

The differences between business office clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a business office clerk and a front office clerk. Additionally, a front office clerk has an average salary of $31,051, which is higher than the $28,097 average annual salary of a business office clerk.

The top three skills for a business office clerk include patients, data entry and insurance verification. The most important skills for a front office clerk are patients, check-in, and data entry.

Business office clerk vs front office clerk overview

	Business Office Clerk	Front Office Clerk
Yearly salary	$28,097	$31,051
Hourly rate	$13.51	$14.93
Growth rate	-5%	-5%
Number of jobs	183,094	163,789
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Associate Degree, 28%
Average age	47	47
Years of experience	2	2

What does a business office clerk do?

A business office clerk is responsible for performing administrative and clerical duties to support business operations that would help the company achieve its daily goals and objectives. Business office clerks monitor business and financial transactions, manage inventories, respond to inquiries and concerns, direct visitors to the appropriate personnel, schedule appointments, and file reports. A business office clerk must have excellent communication and organizational skills, especially in finishing duties within the deadline, even under minimal supervision.

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

Business office clerk vs front office clerk salary

Business office clerks and front office clerks have different pay scales, as shown below.

	Business Office Clerk	Front Office Clerk
Average salary	$28,097	$31,051
Salary range	Between $21,000 And $37,000	Between $25,000 And $37,000
Highest paying City	Tacoma, WA	Minneapolis, MN
Highest paying state	Alaska	Alaska
Best paying company	JPMorgan Chase & Co.	Limbach
Best paying industry	Insurance	Government

Differences between business office clerk and front office clerk education

There are a few differences between a business office clerk and a front office clerk in terms of educational background:

	Business Office Clerk	Front Office Clerk
Most common degree	Bachelor's Degree, 37%	Associate Degree, 28%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Business office clerk vs front office clerk demographics

Here are the differences between business office clerks' and front office clerks' demographics:

	Business Office Clerk	Front Office Clerk
Average age	47	47
Gender ratio	Male, 17.9% Female, 82.1%	Male, 13.9% Female, 86.1%
Race ratio	Black or African American, 10.6% Unknown, 4.5% Hispanic or Latino, 20.9% Asian, 8.1% White, 54.9% American Indian and Alaska Native, 1.0%	Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between business office clerk and front office clerk duties and responsibilities

Business office clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Verify insurance using knowledge of medical terminology, provide customer service, and schedule patients for surgery.
Demonstrate ICD-9, CPT, and data entry.
Expand knowledge of ICD-9, CPT and HCPCS codes to include cardiovascular procedures
Complete duties in payroll, accounts receivable, accounts payable, purchase orders and internal control implementations.
Ensure all documents are completed, charts update, and records meet HIPPA regulations.

Front office clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
Verify releases of information according to HIPPA regulations.
Maintain confidentiality of patient information; abiding by HIPPA guidelines.
Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.

Business office clerk vs front office clerk skills

Common business office clerk skills

Patients, 26%
Data Entry, 13%
Insurance Verification, 7%
Hippa, 4%
Office Equipment, 3%
Customer Service, 3%

Common front office clerk skills

Patients, 34%
Check-In, 8%
Data Entry, 8%
Customer Service, 7%
Front Desk, 4%
Appointment Scheduling, 4%

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Business Office Clerk vs Front Office Clerk

Updated January 8, 2025

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