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Call center agent jobs in Saint Cloud, MN - 174 jobs

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  • CSR - Estimator and Install Coordinator - Residential Glass

    j & a Glass, Inc. 4.5company rating

    Call center agent job in Rogers, MN

    CSR - Residential Glass Estimator and Install Coordinator We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline. Responsibilities Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner. Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues. Conduct research to obtain data on labor costs, materials, production times etc. Use software for data analysis, forecasting and budgeting. Obtain and review quotes, purchase orders, and order acknowledgements by vendors. Source and price glass, hardware, and other materials required for each project. Create and submit estimate reports and takeoffs. Schedule and assign work orders to the appropriate team members. Work directly with outside sales and measure techs to ensure scope accuracy and project success. Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner. Build relationships with key vendors (subcontractors, suppliers, etc.) Skills Proven experience as CSR or similar position. Excellent organizational and time management abilities to manage multiple projects simultaneously. Familiarity with financial and project management principles.. Math and IT ability with an analytical mindset. Ability to enter and manage reports in software formats. Outstanding communication and negotiation abilities. Thoroughness and reliability. Excellent organizational skills Ability to lift 50 lbs. Job Type: Full-time Salary: $20.00 - $26.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Potential Hybrid Remote Capabilities Schedule: 8-hour shift Ability to commute/relocate: Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required) Experience: CSR or Similar Roles: 2 years (Required) Estimating: 1 year (Preferred) Work Location: In person
    $20-26 hourly Auto-Apply 60d+ ago
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  • BDC Service Customer Care Representative

    Gilleland Chevrolet Cadillac, Inc. 3.3company rating

    Call center agent job in Saint Cloud, MN

    Job DescriptionDescription: Join the Pit Crew: Full-Time Customer Care Service Representative! Are you a scheduling superstar? A customer-service champion? Do you thrive on a mix of fast-paced phone calls, internet inquiries, and helping customers get their vehicles serviced with a smile? Then buckle up-we want you on our team! We're looking for a motivated and dynamic Customer Care Service Representative to be the essential link between our customers and our dealership's service department. You'll be the voice of our initial customer experience, ensuring everyone who reaches out-by phone or internet-is set up for success and satisfaction. Your Mission, Should You Choose to Accept: As a Full-Time Customer Care Service Representative, your primary purpose is to respond to internet and phone customer inquiries and help the dealership hit its maximum profit potential on these sales. Key Responsibilities (What You'll Be Doing): Service Scheduling Guru: Answering incoming calls and online requests to schedule Service appointments . You'll make sure every customer and vehicle detail is verified. The Follow-Up Force: Conducting 24-hour reminder calls for all service appointments. You'll also follow up with customers after their service or warranty work to ensure they're satisfied and inform them about satisfaction surveys. Internet Lead Hunter: Following up with all internet leads for the Service Department, contacting customers regarding their service inquiries or scheduling requests. Tire Specialist: Creating accurate tire quotes, ordering tires through approved vendors, and setting up the installation appointments. Warranty Watcher: Taking warranty repair orders (ROs) and submitting warranty recalls into GM Global Connect, often working with the Warranty Admin. The Go-To Backup: Assisting team members by taking over communications if they need help or are unable to optimally assist a guest. ?? What You Need to Bring (Minimum Qualifications): We're not just looking for a warm body; we're looking for a sharp mind! Communication Skills: You must be a clear communicator who can collaborate, cooperate, and interpret information that isn't always straightforward. Excellent phone skills are a must-you'll use a positive and professional demeanor and tone. Tech Savvy: Ability to efficiently use Microsoft Office Suite (especially intermediate Excel), manage files, and quickly learn new software and web-based platforms (like Tekion). Customer Obsessed: You must demonstrate an understanding of the customer's request, offer solutions, prioritize tasks, and have a proactive desire to satisfy their expectations. Organized Planner: Ability to handle multiple tasks and varying workloads while anticipating next steps. Math Mindset: Basic and intermediate math skills (addition, fractions, algebra concepts, etc.) for quotes and data. Confidentiality: High sensitivity for confidential information is key. The Details: Job Title: Business Development Service (All Levels) Reports To: BDC Manager Compensation: Hourly Position Type: Full-Time Typical Hours: Monday through Friday 7:00 AM to 5:30 PM, and Saturday 8:00 AM to 4:30 PM. Your shift will be scheduled within these dealership hours. Ready to Rev Your Career Engine? If you have the skills, the drive, and the attitude to deliver a high-quality customer experience every single time, we encourage you to apply! Don't wait-apply today and help us drive success! Requirements:
    $32k-38k yearly est. 19d ago
  • Customer Service Representative

    Graco 4.7company rating

    Call center agent job in Dayton, MN

    Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life. Provide timely entry and processing of customer orders and other transactions. Respond to routing customer inquiries. What You Will Do at Graco Review and process orders, inquiries and other transactions. Make promise date commitments to customers as required and follow through to insure that commitments are either met or the customer receives as much advance notice as possible. Handle incoming routine customer calls. Actively engage in continuous improvement programs. Perform any other responsibilities as assigned. What You Will Bring to Graco High School diploma or equivalent One year customer service experience Excellent communication and interpersonal skills Excellent computer skills and good keyboard skills Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT). At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career. Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more. Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth. $18.03 - $31.59
    $36k-43k yearly est. Auto-Apply 29d ago
  • Customer Service Representative

    Copart 4.8company rating

    Call center agent job in Saint Cloud, MN

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $18-20.3 hourly Auto-Apply 60d+ ago
  • Customer Service Rep(01991) - 111 Main st S

    Domino's Franchise

    Call center agent job in Hutchinson, MN

    locally owned and operated Job DescriptionTaking orders over the phone and in store helping customers with transactions Qualifications no qualifications need all training is provided Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-40k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Kim Kotzer-State Farm Agent

    Call center agent job in Hutchinson, MN

    Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kim Kotzer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $31k-40k yearly est. 11d ago
  • Call Center BDC Representative

    Motor Works Auto 3.8company rating

    Call center agent job in Waite Park, MN

    Job DescriptionSalary: $18 - $20 per hour First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair) is looking to hire a full-time Call Center Representative to join our team. Are you an excellent communicator who likes to work with customers? Would you like to join a company with an efficient, optimistic, and supportive culture? Do you want to work with fun, skilled people? If so, please read on! This Call Center Representative earns a competitive wage of $18-20/hour. We also provide generous benefits, including 100% company-paid medical, dental, and vision insurance as well as a 401(k) with match, paid vacation, one of the most competitive pay plans in the area, lots of available work hours, training, new equipment, and no weekends. If this sounds like the right opportunity for you, apply today! About First Ring BDC First Ring BDC is a growing, modern call center founded in 2024 with one mission in mind:to support auto repair shops across the country by delivering exceptional customer service and helping drivers get the automotive care they need, when they need it.We serve as the first point of contact for many shops nationwideturning phone calls into appointments, questions into clarity, and opportunities into loyal customers. As a team, we take pride in representing our partner shops with professionalism, friendliness, and a deep understanding of the automotive service industry. Our goal is simple:get customers through the doors so shops can keep cars safe, reliable, and back on the road. A Day in the Life as a Call Center Representative As a Call Center Specialist, you are often the first impression our customer has of our business. Your cheerful greeting is the beginning of our customers experience with Motor Works. You will be responsible for scheduling appointments, checking repair status, answering inquiries about our pricing, successfully transferring to sales advisors and curb selling of some services. If you care about customers and their experience and strive to provide excellence, we would love to have you on our team! Qualifications for a Call Center Representative 2 or more years of customer service experience Call center or receptionist experience, a plus Proficient computer skills Availability to work full time hours during the hours of 6:00 am-6:30pm Ability to type 40 words per minute Do you have excellent communication skills? Are you reliable and honest? Can you listen and empathize with others? Are you independently motivated? Are you organized and detail-oriented? If yes, you might just be perfect for this Call Center Specialist position! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
    $18-20 hourly 3d ago
  • Customer Care Representative

    Konica Minolta 4.4company rating

    Call center agent job in Ramsey, MN

    Konica Minolta has an exciting job opportunity for a Customer Care Representative. As a Customer Care Representative, you'll support customers in Canada and the U.S. by delivering prompt and efficient assistance via inbound channels. A KM Customer Care Agent is to ensure timely and effective resolution of issues either through maximizing first-contact resolution or by creating and assigning trouble tickets to the appropriate support teams while ensuring unresolved issues are escalated appropriately through ticketing to guarantee seamless and positive customer experience. Responsibilities KEY RESPONSIBILITIES / DUTIES Resolve and handle all incoming customer calls and emails in a professional manner * Handle and resolve a high volume of customer and internal team inquiries through phone and email, ensuring prompt and professional responses. * Provide excellent customer service to customers by listening and providing accurate responses * Ability to develop relationships within other departments, to maximize teamwork to improve customer experience. Audit inbound or outbound customer resolution tickets to ensure service level agreements and expectations are met. * Intake, manage, and resolve IW tickets in a timely manner, documenting actions and maintaining clear communication with stakeholders. * Resolve assigned daily support tickets to ensure appropriate and effective solutions are implemented. * Monitor resolution outcomes by distributing customer satisfaction surveys to ensure issues are fully addressed and clients are satisfied. Proactive assessment of customer calls to identify potential risks to maximize customer experience * Review and examine customers' accounts to better facilitate customer issues * Identify and analyze root causes of customer issues and implement effective, long-term solutions to prevent recurrence. * Coordinate with multiple internal teams to expedite resolutions, escalate issues appropriately, and ensure follow-through on commitments. * Track and report recurring issues to identify trends and contribute to process improvements. * Prioritize and multitask across various duties in a fast-paced environment without compromising accuracy or customer satisfaction. * Knowledge and understanding of Konica Minolta's internal departments, workflows, and how they contribute to the overall customer journey. * Conduct audits on newly created contracts in SAP to ensure billing accuracy, supporting correct first-time invoicing and enhancing the overall customer experience. Other Duties/Projects * Act as back-up to co-workers during vacations, special projects and other extended leaves * Perform other duties as assigned by the KM Cares manager or designate Qualifications * College diploma or equivalent experience * Minimum 1 year of customer service experience or equivalent. * Strong interpersonal and professional telephone communication skills * Excellent written and verbal communication skills * Superior logical thinking and multitasking skills * Proactive approach to assess customer satisfaction levels with solution orientated approach * Excellent listening and attention to detail * Ability to work under pressure * Strong problem-solving and critical-thinking skills. * Excellent written and verbal communication skills with a professional and empathetic approach. * Ability to multitask and prioritize while maintaining attention to detail in a high-volume environment. * Proficient in Microsoft Office Suite, Window programs, ticketing systems and CRM tools. * Bilingual (French & English) written/verbal as required About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de sécurité vidéo et des services d'impression gérés ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'année 2025 marque le 20e anniversaire de l'entrée de Konica Minolta dans le marché de l'impression de production; l'entreprise souligne " 20 années d'excellence, d'innovation et de résultats " tout en continuant d'être une figure de proue dans l'impression numérique commerciale. C'est aussi l'année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d'innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d'Amérique de Forbes, d'avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d'avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s'être vue décerner les prix BLI " A3 Line of the Year " 2021 et 2025 et " Most Colour Consistent A3 Brand " 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d'harmoniser les priorités transfrontalières et d'améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaîne d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.
    $33k-40k yearly est. Auto-Apply 28d ago
  • Dispatcher - Customer Service Representative

    Augusta Plumbing and Heating

    Call center agent job in Saint Cloud, MN

    Job Description Are you someone who likes to solve problems and puzzles? What about providing outstanding customer service over the phone? Are you someone who is highly organized, who thrives in keeping operations running smoothly? Augusta Plumbing Heating and Air Conditioning wants YOU! We are seeking a skilled and experienced Dispatcher/Customer Service Representative . Are you someone who: Flourishes in an environment that offers freedom to make impactful decisions while problem solving. Excels at tracking details and ensuring accuracy. Appreciates a little chaos and can adapt to changing circumstances with ease. Continuously learning opportunities to experience professional growth. About us At Augusta Plumbing and Heating, we've been the area's go-to choice for reliable and affordable plumbing and HVAC services since 2007. With a focus on customer service and high-quality work, we stand out for our commitment to excellence. We boast a lowpressure environment where employees can focus on delivering quality work and meeting customer needs without added stress. We make sure every team member has a healthy work-life balance, opportunities to learn, and the right tools for their job. About the Job Answering incoming calls from customers who expect greatness and professionalism. Managing the schedules of our team's dedicated and skilled technicians. Must be comfortable making quick decisions that would best benefit the company Must possess a high school diploma or equivalent. Proficient in computer applications such as Microsoft Word, Excel, and Outlook Experience in the home service industry preferred. This is a role that focuses on achieving results and delivering outcomes while having the flexibility to change focus quickly. We are offering a competitive $25.00/hr and robust time off policy. Are you ready to join an experienced, customer-based team that values structure, clarity, teamwork and mutual respect? Apply now! Job Posted by ApplicantPro
    $25 hourly 5d ago
  • Customer Service - Winner's Circle

    Daveandbusters

    Call center agent job in Maple Grove, MN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 11.13 - 15.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $32k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Boyd Group 4.6company rating

    Call center agent job in Albertville, MN

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs. Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type. Confirms car rental information and updates CCC One with rental car usage information. Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One. Education and/or Experience Required High School Diploma or GED (General Education Diploma) Minimum: 1 year experience in a similar role such as administration assistant. Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required Skills/Abilities Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure. Strong attention to detail with a high degree of accuracy. Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service. Other Requirements Valid driver's license. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Compensation: $20.00 - $25.00+ per hour
    $20-25 hourly Auto-Apply 3d ago
  • Relief CSR Driver

    Vestis Services

    Call center agent job in Saint Cloud, MN

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Overview** : The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. **Work first shift Monday - Friday. No nights, no weekends.** **Find the work/life balance you've been searching for.** **Responsibilities/Essential Functions:** + Safely operate a company vehicle in designated area to provide products and service to a variety of clients. + Verify daily preventative maintenance of vehicle and maintain proper operator documentation + Manage daily route independently to ensure accurate and timely delivery of product + Loads/unloads product per company policies, procedures, and guidelines + Review invoices daily for complete and accurate information and make corrections as needed + Meet sales goals and promotes overall route growth to enhance profitability + Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. + Assists the sales organization with the procurement of additional new business + Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers + Monitor customer feedback and handle customer issues in a prompt and courteous manner + Take responsibility for your personal safety and watch out for the safety of others. + Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies + Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. **Knowledge/Skills/Abilities:** + Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record + Customer service experience with a wide variety of consistent customer contact + Strong math and basic computer skills + Demonstrated experience selling services/products and generating new business preferred + Excellent customer service and verbal communication skills required + Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. **Working Environment/Safety Requirements/Physical Requirements:** + Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. + Fast-paced environment sometimes requiring irregular and long hours. + Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. + Must be able to occasionally lift and maneuver 50+ lbs. + This position requires bending, squatting, climbing, and reaching. **Education:** High school degree or equivalent **Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years. **Benefits** : Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and pension. Employees are eligible for 40 hours of vacation after 1 year, 10 hours of floating holidays after 12 months uninterrupted service, and 48 hours paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year. **Compensation** : The hourly rate that Vestis expects to reasonably pay for this position is $28.28 **Location-** 6500 Saukview Drive; St Cloud, MN 56303 **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $31k-40k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Dan Anderson-State Farm Agent

    Call center agent job in Saint Cloud, MN

    Job DescriptionBenefits: Health stipend 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has proudly served the Saint Cloud community since 2000, led by an Army and National Guard veteran with over 30 years of State Farm experience. Were a high-performing team recognized as a Chairman's Circle and Ambassador Travel qualifier, with over 100 combined years of State Farm experience across our team of nine. With two office locations in St. Cloud and Sauk Rapids, we offer a collaborative and well-established environment where employees can grow and thrive. Team members enjoy benefits like a 401k plan and a health stipend, along with the opportunity to work alongside a knowledgeable and supportive group. If you're looking to build your career with a team that values experience, service, and community, wed love to meet you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Dan Anderson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $31k-40k yearly est. 27d ago
  • Farmers Insurance Customer Service Representative

    Modrow Insurance Agency

    Call center agent job in Saint Cloud, MN

    Job Description We are seeking an energetic and driven individual with a winning spirit to join our growing insurance team in a full-time capacity. As a customer service representative, you will work with an agency owner that shares your desire to be the best. Our disciplined, proven, successful sales process will help you grow in your career. Those interested in growing their insurance knowledge or anyone who thrives on delivering great service is encouraged to apply. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Flexible Schedule Dental Insurance Vision Insurance Mon-Fri Schedule Life Insurance Career Growth Opportunities Evenings Off Hands on Training Responsibilities Perform general customer service duties as presented. Build and maintain customer relationships. Solicit for new business via telephone, networking, and other lead sources. Thoroughly understand and follow all underwriting, rating, and compliance requirements. Maintain knowledge of new and existing insurance products. Perform other duties as assigned. Requirements Must be willing to obtain insurance licenses. Must pass a background check. Must be open to marketing via phone, social media, and networking. Must possess outstanding written and verbal communication skills. The ideal candidate will have basic PC skills, basic math skills, strong analytical capability, and conflict resolution skills.
    $31k-40k yearly est. 1d ago
  • Customer Service Rep

    Global Channel Management

    Call center agent job in Saint Cloud, MN

    Customer Service Rep needs 1 years experience Customer Service Rep requires: Customer service MS Office Phones Prioritize and problem solve customer issues and concerns. Manage customer late lists, moving late jobs through the lab and communicating with customers. Perform other duties within the customer service department or other areas as assigned. Maintain a clean and organized work environment. Observe all company policies, rules, and safety practices.
    $31k-40k yearly est. 60d+ ago
  • Customer Service Representative

    Summit Companies 4.5company rating

    Call center agent job in Saint Cloud, MN

    The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility. ESSENTIAL JOB DUTIES: Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes. Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel. Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources). Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME. Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures. Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail. Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate. Process customer payments, as appropriate. Perform collection responsibilities, as assigned. Maintain office cleanliness. Scheduling Responsibilities (as assigned): Process daily the open work order reports and coordinate technicians' schedules; schedule technicians to maximize the full shift. Manage master schedule including all technicians' schedules and work order for immediate review by direct supervisor and leadership. Leverage future scheduling with Accounts Receivable concerns concerning past due accounts. Resolve any scheduling conflicts including verifying and/or updating account details, as needed. Other duties may be assigned. QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications: High School Diploma or GED, required Experience, Knowledge, Skill Requirements: 2 years customer service 2 years of professional computer 1 year front desk experience 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant). Communication Skills: Must have the ability to effectively read, write and communicate in English with employees and customers. Systems and Software Skills: Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required. Other Qualifications: Valid driver's license with acceptable driving record required. Must be able to comply with SFP's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement PHYSICAL & WORK ENVIRONMENT REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift Work Environment: Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. #LI-JC2
    $31k-39k yearly est. Auto-Apply 25d ago
  • Customer Service Specialist

    Adapthealth

    Call center agent job in Coon Rapids, MN

    Customer Service: AdaptHealth is a premier full-service home medical equipment company in the United States - offering a full-scope of cost-efficient HME and respiratory care products and services that aim to keep patients comfortable and thriving in their own homes. We are dedicated to pursuing better and use technology, process and the power of our national network to do so. We have a relentless commitment to using innovation to transform the durable medical equipment industry, break the status quo and provide the best quality care. Position Summary: Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyzing, and verifying the accuracy of information received from referrals, creating orders, and or scheduling the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable. Essential Functions and Job Responsibilities: Develops and maintain working knowledge of current products and services offered by the company Answers all calls and emails in a timely manner, in adherence to their goals Documents all call information according to standard operating procedures Answers questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs Processes orders, route calls to appropriate resource, and follow up on customer calls where necessary Reviews all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation and orders Completes insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtains pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required Navigates through multiple online EMR systems to obtain applicable documentation Enters and review all pertinent information in EMR system including authorizations and expiration dates Communicates with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies Verifies insurance carriers are listed in the company's database system, if not request the new carrier is entered Contacts patient when documentation received does not meet payer guidelines to provide updates and offers additional options to facilitate the referral process. Meets quality assurance requirements and other key performance metrics Facilitates resolution on customer complaints and problem solving Pays attention to detail and has great organizational skills Actively listens to patients and handle stressful situations with compassion and empathy Remains flexible with the actual work and the hours of operation Utilizes company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and “How-To” documents Develops and maintains working knowledge of current HME products and services offered by the company. Maintains patient confidentiality and functions within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealth's Compliance Program. Assists operations with on-call responsibilities as needed during non-business hours in accordance with company policy. May assist Operations with deliveries. Retains knowledge of and consistently adheres to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. Performs other related duties as assigned. Schedule: Monday through Friday, 8:30am-5pm Competency, Skills and Abilities: Excellent customer service skills Analytical and problem-solving skills with attention to detail Decision making skills Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Works well independently and as part of a group Ability to adapt and be flexible in a rapidly changing environment, remains patient, accountable, proactive, takes initiative and works effectively on a team Education and Experience Requirements: High School Diploma or equivalent One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. Senior level requires two (2) years of work-related experience and one (1) year of exact job experience. Exact job experience is considered any of the above tasks in a Medicare certified. Physical Demands and Work Environment: Work environment may be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Must be able to lift 30 pounds as needed May be exposed to upset customers or patients. May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen. This position if primarily performed within an office building. Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy Benefits Medical Dental Vision Paid Time Off 401k #INDHP AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $30k-39k yearly est. 4d ago
  • CSR - Estimator and Install Coordinator - Residential Glass

    J & A Glass & Mirror, Inc.

    Call center agent job in Rogers, MN

    CSR - Residential Glass Estimator and Install Coordinator We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline. Responsibilities Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner. Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues. Conduct research to obtain data on labor costs, materials, production times etc. Use software for data analysis, forecasting and budgeting. Obtain and review quotes, purchase orders, and order acknowledgements by vendors. Source and price glass, hardware, and other materials required for each project. Create and submit estimate reports and takeoffs. Schedule and assign work orders to the appropriate team members. Work directly with outside sales and measure techs to ensure scope accuracy and project success. Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner. Build relationships with key vendors (subcontractors, suppliers, etc.) Skills Proven experience as CSR or similar position. Excellent organizational and time management abilities to manage multiple projects simultaneously. Familiarity with financial and project management principles.. Math and IT ability with an analytical mindset. Ability to enter and manage reports in software formats. Outstanding communication and negotiation abilities. Thoroughness and reliability. Excellent organizational skills Ability to lift 50 lbs. Job Type: Full-time Salary: $20.00 - $26.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Potential Hybrid Remote Capabilities Schedule: 8-hour shift Ability to commute/relocate: Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required) Experience: CSR or Similar Roles: 2 years (Required) Estimating: 1 year (Preferred) Work Location: In person
    $20-26 hourly Auto-Apply 60d+ ago
  • Medical Customer Service Representative (Onsite) - Sartell

    Meduit 3.8company rating

    Call center agent job in Sartell, MN

    Interviewing now through 1/16/26 for 1/26/26 start date Multiple positions available - Speedy interview process! Onsite initially, Remote possible after 6 months Support our healthcare partners & help them thrive at Meduit! As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient care. If you're a skilled communicator eager to make a tangible difference in the healthcare ecosystem, apply today! Key Responsibilities Helping patients understand financial responsibility in a helpful and non-threatening manner Taking inbound and making outbound calls to patients regarding outstanding balances Meeting or exceeding established metric goals Following established procedures to resolve patient account balances: Identifying consumer payment plans Utilizing call scripts provided Setting up consumer payments over the phone Documenting all conversations electronically on company and/or client systems Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable Providing information to Client Services as needed Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures Essential Skills Compassion Communication Problem-solving Teamwork Required Qualifications 1 year of previous call center experience (In-office or Remote) High School Diploma/GED Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel) Preferred Qualifications Experience in a fast-paced environment Knowledge of medical terminology, HIPAA, Medicaid, Medicare, Insurance and FDCPA Experience with medical billing/claims processing Time management and sound decision-making skills Experience providing excellent customer service in a variety of situations, including those that escalate Additional Information Pay: $17-19/hour Schedule: 8am to 5pm Central, M-F Location: 200 14th Ave E, Sartell, MN 56377 Anticipated start date: 1/26/26 Paid Training: 3 weeks Background check: As a condition of employment, a pre-employment background check will be conducted What we offer: Steady work schedule (hybrid flexibility after 6-month probationary period) Full comprehensive Paid Training Program (3+ weeks) Medical, Dental, and Vision insurance HSA and FSA available 401(K)plans with company match PTO and Paid holidays Employer paid life insurance and long-term disability Internal company growth What we do: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation's leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at ****************** Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class. #LI-Onsite
    $17-19 hourly 28d ago
  • Alterations Customer Service Representative

    Davids Bridal 4.8company rating

    Call center agent job in Maple Grove, MN

    The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards as required by the Dress Code policy. Greet and escort all alterations customers to and from alterations for appointments. Press, steam, and spot clean all merchandise. Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. Build long-term relationships to meet and exceed customer satisfaction and loyalty. Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve. Maintains a clean and well-organized alterations room. Performs duties and tasks as assigned by store management. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system
    $29k-34k yearly est. 6d ago

Learn more about call center agent jobs

How much does a call center agent earn in Saint Cloud, MN?

The average call center agent in Saint Cloud, MN earns between $27,000 and $54,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Saint Cloud, MN

$39,000
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