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Case management coordinator vs case manager

The differences between case management coordinators and case managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a case management coordinator, becoming a case manager takes usually requires 2-4 years. Additionally, a case management coordinator has an average salary of $47,063, which is higher than the $43,118 average annual salary of a case manager.

The top three skills for a case management coordinator include social work, patients and customer service. The most important skills for a case manager are social work, patients, and community resources.

Case management coordinator vs case manager overview

Case Management CoordinatorCase Manager
Yearly salary$47,063$43,118
Hourly rate$22.63$20.73
Growth rate12%9%
Number of jobs126,33584,959
Job satisfaction-4.5
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 64%
Average age4345
Years of experience124

What does a case management coordinator do?

The duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies. There are also instances when they must reach out to clients and assist them with their needs. Furthermore, as a management coordinator, it is essential to maintain an active and transparent communication line across different departments and areas, all while adhering to the company's policies and standards.

What does a case manager do?

A case manager is responsible for giving advice, handling plans for the client's recovery, and connecting with other human service professionals to ask for further options and recommendations for the client's concerns. Case managers should have excellent communication and listening skills to evaluate the client's needs, ensuring that they will have the utmost care and safety through efficient advocacy. A case manager should be able to provide a reliable support system for the client and monitor progress to achieve wellness and guarantee satisfaction.

Case management coordinator vs case manager salary

Case management coordinators and case managers have different pay scales, as shown below.

Case Management CoordinatorCase Manager
Average salary$47,063$43,118
Salary rangeBetween $33,000 And $65,000Between $30,000 And $61,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateHawaiiNew Hampshire
Best paying companyCitiWellpath
Best paying industryGovernmentInsurance

Differences between case management coordinator and case manager education

There are a few differences between a case management coordinator and a case manager in terms of educational background:

Case Management CoordinatorCase Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 64%
Most common majorBusinessPsychology
Most common collegeUniversity of Southern CaliforniaCalifornia State University - Long Beach

Case management coordinator vs case manager demographics

Here are the differences between case management coordinators' and case managers' demographics:

Case Management CoordinatorCase Manager
Average age4345
Gender ratioMale, 30.0% Female, 70.0%Male, 23.4% Female, 76.6%
Race ratioBlack or African American, 11.9% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.6% White, 53.8% American Indian and Alaska Native, 2.2%Black or African American, 7.9% Unknown, 6.2% Hispanic or Latino, 7.9% Asian, 3.1% White, 74.2% American Indian and Alaska Native, 0.6%
LGBT Percentage11%15%

Differences between case management coordinator and case manager duties and responsibilities

Case management coordinator example responsibilities.

  • Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
  • Discharge planning including but not limit to rehabilitation, durable medical equipment and home healthcare.
  • Provide counseling support to clients with mental illness, HIV/AIDS, autism, and handicaps.
  • Act as medical resource for appeals function.
  • Input client's information into HMIS portal database.
  • Design custom reports within AVAYA CMS used to assist with forecast and staff implementation.
  • Show more

Case manager example responsibilities.

  • Manage all programs operations in accordance with HRA and industry regulations, agency policies and HIPAA guidelines.
  • Manage the care of patients with tuberculosis (TB) during their hospitalization and their discharge follow-up care.
  • Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
  • Practice cognitive behavioral, DBT, motivational enhancement and structural family therapy.
  • Practice excellent customer service and build meaningful, professional relationships with families and patients.
  • Facilitate vocational rehabilitation and relate community services.
  • Show more

Case management coordinator vs case manager skills

Common case management coordinator skills
  • Social Work, 16%
  • Patients, 14%
  • Customer Service, 10%
  • Patient Care, 6%
  • Care Coordination, 6%
  • Discharge Planning, 4%
Common case manager skills
  • Social Work, 17%
  • Patients, 14%
  • Community Resources, 7%
  • Substance Abuse, 6%
  • Crisis Intervention, 5%
  • Rehabilitation, 5%

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