Charter vs front office coordinator

The differences between charters and front office coordinators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a charter has an average salary of $33,383, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for a charter include strong customer service, mathematics and school programming. The most important skills for a front office coordinator are patients, customer service, and data entry.

Charter vs front office coordinator overview

	Charter	Front Office Coordinator
Yearly salary	$33,383	$32,844
Hourly rate	$16.05	$15.79
Growth rate	1%	-5%
Number of jobs	1,051	131,810
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 38%
Average age	43	47
Years of experience	-	2

What does a charter do?

Charters are the people who observe horse races, describe race call outs, and record statistical data of the race to use for publication. They use a formula to compute race completion times for all except for winning horses. Their binoculars are used during a race to view distance markers along the tracks and call out the horses' numbers, positions, and related data for other workers to record. They must have good communication skills, computer skills, and a good understanding of the horse racing industry.

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

Charter vs front office coordinator salary

Charters and front office coordinators have different pay scales, as shown below.

	Charter	Front Office Coordinator
Average salary	$33,383	$32,844
Salary range	Between $21,000 And $51,000	Between $25,000 And $42,000
Highest paying City	Buffalo, NY	San Francisco, CA
Highest paying state	New York	Massachusetts
Best paying company	National Express	University of California, Berkeley
Best paying industry	-	Health Care

Differences between charter and front office coordinator education

There are a few differences between a charter and a front office coordinator in terms of educational background:

	Charter	Front Office Coordinator
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	Western Carolina University	University of Pennsylvania

Charter vs front office coordinator demographics

Here are the differences between charters' and front office coordinators' demographics:

	Charter	Front Office Coordinator
Average age	43	47
Gender ratio	Male, 49.1% Female, 50.9%	Male, 9.0% Female, 91.0%
Race ratio	Black or African American, 12.3% Unknown, 5.0% Hispanic or Latino, 18.1% Asian, 7.2% White, 56.6% American Indian and Alaska Native, 0.8%	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%
LGBT Percentage	7%	6%

Differences between charter and front office coordinator duties and responsibilities

Charter example responsibilities.

Train staff members on managing contacts, scheduling programs, and running analytic reports with the Salesforce program.
Gain in depth knowledge in all aspects of the private charter industry: FAA regulations, USCustoms, TSA, etc.
Install additional outlets, run drops.
Help serve customers by giving them internet and cable TV
Rewire houses, run new lines, educate customers how the products and services work.
Maintain the aircraft & crew schedules in compliance with FAA regulations including maintenance and training.

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Charter vs front office coordinator skills

Common charter skills

Strong Customer Service, 26%
Mathematics, 21%
School Programming, 11%
RAN, 5%
Social Studies, 5%
Classroom Management, 5%

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

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Charter
Charter vs Front Office Coordinator

Updated January 8, 2025

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