Chief operating officer, chief technology officer vs service manager

Differences between chief operating officer, chief technology officer and service manager duties and responsibilities

Chief operating officer, chief technology officer example responsibilities.

• Manage SaaS operations, corporate office, remote office, and content team.
• Manage email, IP phone system, host terminal server and host web sites.
• Lead the conversion and implementation of new ERP system to replace multiple legacy systems.
• Project manage and direct and build data centers internal designs and associate network infrastructure design, IP networking.
• Manage the PMO office responsible for up to 40 simultaneous projects with a staff of 4 project coordinators.
• Drive scrum ceremonies, manage artifacts, provide guidance to teams that promote collaboration/ productivity, identify and address dependencies/ impediments.
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Service manager example responsibilities.

• Manage compliance with all safety requirements to meet OSHA regulations.
• Manage a staff of eight employees and maintain oversight of all departments and staff.
• Utilize ADP software to prepare contract estimates, manage client and vehicle records, and time management.
• Lead and consult in several projects which lead to the justification and approval of new ERP platform implementation.
• Supervise employees and operations as well as coordinating third party vendors, manage logistics, operate and maintain all equipment.
• Coordinate with training department to achieve and maintain the necessary skills within the region to achieve operating goals and KPIs.
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