Clerical aide vs office support clerk

The differences between clerical aides and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical aide and an office support clerk. Additionally, an office support clerk has an average salary of $32,040, which is higher than the $29,426 average annual salary of a clerical aide.

The top three skills for a clerical aide include clerical support, computer data entry and computer programs. The most important skills for an office support clerk are customer service, data entry, and word processing.

Clerical aide vs office support clerk overview

	Clerical Aide	Office Support Clerk
Yearly salary	$29,426	$32,040
Hourly rate	$14.15	$15.40
Growth rate	-5%	-5%
Number of jobs	59,698	185,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 40%
Average age	47	47
Years of experience	2	2

What does a clerical aide do?

Clerical aides perform various office-related tasks for company executives like answering calls, sorting documents, taking down the minutes of their meetings, etc. They should have computer skills, be organized, and communicate with people inside and outside the company. These aides proofread standard and templated documents to produce the necessary documentation needed to present the activities held in their department. As they are working for officials in a company, there will be occasions where work hours can be irregular and events that need attendance.

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

Clerical aide vs office support clerk salary

Clerical aides and office support clerks have different pay scales, as shown below.

	Clerical Aide	Office Support Clerk
Average salary	$29,426	$32,040
Salary range	Between $23,000 And $36,000	Between $25,000 And $39,000
Highest paying City	Chico, CA	Tualatin, OR
Highest paying state	Nevada	Washington
Best paying company	Belmont High School	Sierra Pacific Industries
Best paying industry	Health Care	Finance

Differences between clerical aide and office support clerk education

There are a few differences between a clerical aide and an office support clerk in terms of educational background:

	Clerical Aide	Office Support Clerk
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Clerical aide vs office support clerk demographics

Here are the differences between clerical aides' and office support clerks' demographics:

	Clerical Aide	Office Support Clerk
Average age	47	47
Gender ratio	Male, 17.5% Female, 82.5%	Male, 22.7% Female, 77.3%
Race ratio	Black or African American, 11.7% Unknown, 4.8% Hispanic or Latino, 21.0% Asian, 8.0% White, 53.4% American Indian and Alaska Native, 1.1%	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between clerical aide and office support clerk duties and responsibilities

Clerical aide example responsibilities.

Manage filing, photocopying, collating, and faxing public and seal case documents.
Process received payments into QuickBooks and make deposits.
Administer data entry and other forms of record keeping, need by the payroll and student services departments.
Ensure confidentiality of all medical records information and completes forms for release of information in compliance with HIPAA regulations.
Put together PowerPoint presentations -Lead generation -Marketing mailings
Review complete payroll ledger with original entry documents to confirm accuracy.

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Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

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Clerical aide vs office support clerk skills

Common clerical aide skills

Clerical Support, 12%
Computer Data Entry, 10%
Computer Programs, 9%
Office Equipment, 9%
Purchase Orders, 8%
Inventory Control, 7%

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

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Updated January 8, 2025

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