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Clerical aide vs office support specialist

The differences between clerical aides and office support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical aide and an office support specialist. Additionally, an office support specialist has an average salary of $36,549, which is higher than the $29,426 average annual salary of a clerical aide.

The top three skills for a clerical aide include clerical support, computer data entry and computer programs. The most important skills for an office support specialist are customer service, data entry, and phone calls.

Clerical aide vs office support specialist overview

Clerical AideOffice Support Specialist
Yearly salary$29,426$36,549
Hourly rate$14.15$17.57
Growth rate-5%-5%
Number of jobs59,698130,301
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 45%
Average age4747
Years of experience22

What does a clerical aide do?

Clerical aides perform various office-related tasks for company executives like answering calls, sorting documents, taking down the minutes of their meetings, etc. They should have computer skills, be organized, and communicate with people inside and outside the company. These aides proofread standard and templated documents to produce the necessary documentation needed to present the activities held in their department. As they are working for officials in a company, there will be occasions where work hours can be irregular and events that need attendance.

What does an office support specialist do?

An office support specialist is in charge of performing clerical tasks to help offices maintain a smooth workflow. Among their responsibilities include preparing and processing documents, answering calls and correspondence, disseminating and organizing files, monitoring the inventory of office supplies, and processing procurement requests should there be any. They may also assist staff with projects and programs, greet visitors, and coordinate with different company departments. Furthermore, an office support specialist must enforce the company's policies and regulations.

Clerical aide vs office support specialist salary

Clerical aides and office support specialists have different pay scales, as shown below.

Clerical AideOffice Support Specialist
Average salary$29,426$36,549
Salary rangeBetween $23,000 And $36,000Between $29,000 And $45,000
Highest paying CityChico, CABillerica, MA
Highest paying stateNevadaMassachusetts
Best paying companyBelmont High SchoolAnne Arundel County Public Schools
Best paying industryHealth CareFinance

Differences between clerical aide and office support specialist education

There are a few differences between a clerical aide and an office support specialist in terms of educational background:

Clerical AideOffice Support Specialist
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Clerical aide vs office support specialist demographics

Here are the differences between clerical aides' and office support specialists' demographics:

Clerical AideOffice Support Specialist
Average age4747
Gender ratioMale, 17.5% Female, 82.5%Male, 17.8% Female, 82.2%
Race ratioBlack or African American, 11.7% Unknown, 4.8% Hispanic or Latino, 21.0% Asian, 8.0% White, 53.4% American Indian and Alaska Native, 1.1%Black or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.3% Asian, 6.8% White, 59.0% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between clerical aide and office support specialist duties and responsibilities

Clerical aide example responsibilities.

  • Manage filing, photocopying, collating, and faxing public and seal case documents.
  • Process received payments into QuickBooks and make deposits.
  • Administer data entry and other forms of record keeping, need by the payroll and student services departments.
  • Ensure confidentiality of all medical records information and completes forms for release of information in compliance with HIPAA regulations.
  • Put together PowerPoint presentations -Lead generation -Marketing mailings
  • Review complete payroll ledger with original entry documents to confirm accuracy.
  • Show more

Office support specialist example responsibilities.

  • Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
  • Create PowerPoint presentations to train employees on new software.
  • Add new documents and update calendars to the SharePoint website for team collaboration.
  • Conduct payroll accountability & evaluate for accuracy.
  • Process bi-weekly payroll for part-time civil service personnel.
  • Update SharePoint website regularly with new employee information.
  • Show more

Clerical aide vs office support specialist skills

Common clerical aide skills
  • Clerical Support, 12%
  • Computer Data Entry, 10%
  • Computer Programs, 9%
  • Office Equipment, 9%
  • Purchase Orders, 8%
  • Inventory Control, 7%
Common office support specialist skills
  • Customer Service, 18%
  • Data Entry, 10%
  • Phone Calls, 7%
  • Office Equipment, 6%
  • Human Resources, 5%
  • Word Processing, 5%

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