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Clerical staff vs clerical associate

The differences between clerical staff and clerical associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical staff and a clerical associate. Additionally, a clerical staff has an average salary of $32,118, which is higher than the $30,024 average annual salary of a clerical associate.

The top three skills for a clerical staff include data entry, patients and clerical support. The most important skills for a clerical associate are patients, data entry, and customer service.

Clerical staff vs clerical associate overview

Clerical StaffClerical Associate
Yearly salary$32,118$30,024
Hourly rate$15.44$14.43
Growth rate-5%-5%
Number of jobs85,81178,648
Job satisfaction5-
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 31%
Average age4747
Years of experience22

Clerical staff vs clerical associate salary

Clerical staff and clerical associates have different pay scales, as shown below.

Clerical StaffClerical Associate
Average salary$32,118$30,024
Salary rangeBetween $25,000 And $40,000Between $24,000 And $37,000
Highest paying CityOxnard, CABakersfield, CA
Highest paying stateCaliforniaAlaska
Best paying companyContra Costa CollegeGBS
Best paying industryInsuranceGovernment

Differences between clerical staff and clerical associate education

There are a few differences between a clerical staff and a clerical associate in terms of educational background:

Clerical StaffClerical Associate
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Clerical staff vs clerical associate demographics

Here are the differences between clerical staff' and clerical associates' demographics:

Clerical StaffClerical Associate
Average age4747
Gender ratioMale, 19.7% Female, 80.3%Male, 20.3% Female, 79.7%
Race ratioBlack or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.8% Asian, 7.9% White, 57.4% American Indian and Alaska Native, 1.0%Black or African American, 11.3% Unknown, 4.7% Hispanic or Latino, 22.0% Asian, 7.7% White, 53.4% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between clerical staff and clerical associate duties and responsibilities

Clerical staff example responsibilities.

  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Assist in accounts payable, payroll, and process OR/Rec room charges for the billing department.
  • Supervise clerical staff, prepare payroll, maintain accounts payable, and order medical and office supplies ensuring sufficient stock.
  • Follow all request for medical records by abiding the HIPPA regulation and scan appropriate medical documents to the client's charts.
  • Comply with confidentiality; adhere to all HIPPA guidelines/ regulations.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
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Clerical associate example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Apply ICD-9, CPT and HCPCS codes for outpatient treatments.
  • Obtain and properly distributes messages using EMR.
  • Fax radiology reports and make calls regarding abnormal reports.
  • Coordinate patient radiology exams as well as patient procedures.
  • Update clinical records associate with patient visits in MYSIS EMR system.
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Clerical staff vs clerical associate skills

Common clerical staff skills
  • Data Entry, 30%
  • Patients, 17%
  • Clerical Support, 9%
  • Database Management, 6%
  • Front Desk, 5%
  • Payroll, 3%
Common clerical associate skills
  • Patients, 23%
  • Data Entry, 11%
  • Customer Service, 11%
  • Phone Calls, 5%
  • Clerical Functions, 5%
  • Patient Care, 5%

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