Clerical staff vs general office clerk

The differences between clerical staff and general office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical staff and a general office clerk. Additionally, a clerical staff has an average salary of $32,118, which is higher than the $30,034 average annual salary of a general office clerk.

The top three skills for a clerical staff include data entry, patients and clerical support. The most important skills for a general office clerk are data entry, customer service, and office equipment.

Clerical staff vs general office clerk overview

	Clerical Staff	General Office Clerk
Yearly salary	$32,118	$30,034
Hourly rate	$15.44	$14.44
Growth rate	-5%	-5%
Number of jobs	85,811	160,597
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 28%
Average age	47	47
Years of experience	2	2

Clerical staff vs general office clerk salary

Clerical staff and general office clerks have different pay scales, as shown below.

	Clerical Staff	General Office Clerk
Average salary	$32,118	$30,034
Salary range	Between $25,000 And $40,000	Between $23,000 And $38,000
Highest paying City	Oxnard, CA	Seattle, WA
Highest paying state	California	Washington
Best paying company	Contra Costa College	USF Reddaway
Best paying industry	Insurance	Health Care

Differences between clerical staff and general office clerk education

There are a few differences between a clerical staff and a general office clerk in terms of educational background:

	Clerical Staff	General Office Clerk
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 28%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Clerical staff vs general office clerk demographics

Here are the differences between clerical staff' and general office clerks' demographics:

	Clerical Staff	General Office Clerk
Average age	47	47
Gender ratio	Male, 19.7% Female, 80.3%	Male, 22.2% Female, 77.8%
Race ratio	Black or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.8% Asian, 7.9% White, 57.4% American Indian and Alaska Native, 1.0%	Black or African American, 9.5% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between clerical staff and general office clerk duties and responsibilities

Clerical staff example responsibilities.

Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Assist in accounts payable, payroll, and process OR/Rec room charges for the billing department.
Supervise clerical staff, prepare payroll, maintain accounts payable, and order medical and office supplies ensuring sufficient stock.
Follow all request for medical records by abiding the HIPPA regulation and scan appropriate medical documents to the client's charts.
Comply with confidentiality; adhere to all HIPPA guidelines/ regulations.
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

General office clerk example responsibilities.

Set up PowerPoint presentations using LCD projectors and computers.
Update and maintain PowerPoint presentations used for new hire orientation of management and employees.
Insert data accurately and expeditiously into the company payroll system for future retrieval.
Assist patients with sensitive and detail orient documentation, schedule appointments and verify insurance benefits.
Use QuickBooks for purchase order, inventory activities and sales order.
Bag groceries, assist customers in locating merchandise, cleaning of store floors, restrooms and shelves.

Clerical staff vs general office clerk skills

Common clerical staff skills

Data Entry, 30%
Patients, 17%
Clerical Support, 9%
Database Management, 6%
Front Desk, 5%
Payroll, 3%

Common general office clerk skills

Data Entry, 17%
Customer Service, 15%
Office Equipment, 12%
Front Desk, 11%
Word Processing, 9%
Telephone Calls, 8%