Clerical staff vs office support specialist

Differences between clerical staff and office support specialist duties and responsibilities

Clerical staff example responsibilities.

• Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
• Assist in accounts payable, payroll, and process OR/Rec room charges for the billing department.
• Supervise clerical staff, prepare payroll, maintain accounts payable, and order medical and office supplies ensuring sufficient stock.
• Follow all request for medical records by abiding the HIPPA regulation and scan appropriate medical documents to the client's charts.
• Comply with confidentiality; adhere to all HIPPA guidelines/ regulations.
• Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
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Office support specialist example responsibilities.

• Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
• Create PowerPoint presentations to train employees on new software.
• Add new documents and update calendars to the SharePoint website for team collaboration.
• Conduct payroll accountability & evaluate for accuracy.
• Process bi-weekly payroll for part-time civil service personnel.
• Update SharePoint website regularly with new employee information.
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