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Clerical staff vs office technician

The differences between clerical staff and office technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical staff and an office technician. Additionally, an office technician has an average salary of $34,956, which is higher than the $32,118 average annual salary of a clerical staff.

The top three skills for a clerical staff include data entry, patients and clerical support. The most important skills for an office technician are data entry, patients, and office equipment.

Clerical staff vs office technician overview

Clerical StaffOffice Technician
Yearly salary$32,118$34,956
Hourly rate$15.44$16.81
Growth rate-5%-5%
Number of jobs85,81182,512
Job satisfaction5-
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 36%
Average age4747
Years of experience22

Clerical staff vs office technician salary

Clerical staff and office technicians have different pay scales, as shown below.

Clerical StaffOffice Technician
Average salary$32,118$34,956
Salary rangeBetween $25,000 And $40,000Between $25,000 And $48,000
Highest paying CityOxnard, CAAnchorage, AK
Highest paying stateCaliforniaHawaii
Best paying companyContra Costa CollegeMotorola Solutions
Best paying industryInsuranceConstruction

Differences between clerical staff and office technician education

There are a few differences between a clerical staff and an office technician in terms of educational background:

Clerical StaffOffice Technician
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Clerical staff vs office technician demographics

Here are the differences between clerical staff' and office technicians' demographics:

Clerical StaffOffice Technician
Average age4747
Gender ratioMale, 19.7% Female, 80.3%Male, 30.0% Female, 70.0%
Race ratioBlack or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.8% Asian, 7.9% White, 57.4% American Indian and Alaska Native, 1.0%Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 23.2% Asian, 8.5% White, 54.6% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between clerical staff and office technician duties and responsibilities

Clerical staff example responsibilities.

  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Assist in accounts payable, payroll, and process OR/Rec room charges for the billing department.
  • Supervise clerical staff, prepare payroll, maintain accounts payable, and order medical and office supplies ensuring sufficient stock.
  • Follow all request for medical records by abiding the HIPPA regulation and scan appropriate medical documents to the client's charts.
  • Comply with confidentiality; adhere to all HIPPA guidelines/ regulations.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
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Office technician example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Interact with SCO divisions, other agencies and campuses and the public, to resolve distribution problems concerning mail and payroll.
  • Communicate payroll information with employees.
  • Verify eligibility and coverage with Medicaid and Medicare.
  • Certify to perform refraction to patients participating in clinical trials.
  • Provide patients with surgical and procedural information and instructions as appropriate.
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Clerical staff vs office technician skills

Common clerical staff skills
  • Data Entry, 30%
  • Patients, 17%
  • Clerical Support, 9%
  • Database Management, 6%
  • Front Desk, 5%
  • Payroll, 3%
Common office technician skills
  • Data Entry, 16%
  • Patients, 11%
  • Office Equipment, 7%
  • Office Procedures, 7%
  • Word Processing, 5%
  • Payroll, 4%

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