Clerical staff vs support clerk

The differences between clerical staff and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical staff and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $32,118 average annual salary of a clerical staff.

The top three skills for a clerical staff include data entry, patients and clerical support. The most important skills for a support clerk are customer service, data entry, and patients.

Clerical staff vs support clerk overview

	Clerical Staff	Support Clerk
Yearly salary	$32,118	$35,159
Hourly rate	$15.44	$16.90
Growth rate	-5%	-5%
Number of jobs	85,811	163,168
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 38%
Average age	47	47
Years of experience	2	2

Clerical staff vs support clerk salary

Clerical staff and support clerks have different pay scales, as shown below.

	Clerical Staff	Support Clerk
Average salary	$32,118	$35,159
Salary range	Between $25,000 And $40,000	Between $22,000 And $54,000
Highest paying City	Oxnard, CA	San Diego, CA
Highest paying state	California	Hawaii
Best paying company	Contra Costa College	Los Alamos National Laboratory
Best paying industry	Insurance	Government

Differences between clerical staff and support clerk education

There are a few differences between a clerical staff and a support clerk in terms of educational background:

	Clerical Staff	Support Clerk
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Clerical staff vs support clerk demographics

Here are the differences between clerical staff' and support clerks' demographics:

	Clerical Staff	Support Clerk
Average age	47	47
Gender ratio	Male, 19.7% Female, 80.3%	Male, 26.1% Female, 73.9%
Race ratio	Black or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.8% Asian, 7.9% White, 57.4% American Indian and Alaska Native, 1.0%	Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0%
LGBT Percentage	6%	6%

Differences between clerical staff and support clerk duties and responsibilities

Clerical staff example responsibilities.

Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Assist in accounts payable, payroll, and process OR/Rec room charges for the billing department.
Supervise clerical staff, prepare payroll, maintain accounts payable, and order medical and office supplies ensuring sufficient stock.
Follow all request for medical records by abiding the HIPPA regulation and scan appropriate medical documents to the client's charts.
Comply with confidentiality; adhere to all HIPPA guidelines/ regulations.
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Support clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
Organize and locate inventory and update companies QuickBooks.
Prepare subpoenas for document production, deposition and trial appearance/testimony.
Record results in database from medical questionnaires complete by individuals presenting Medicaid claims.

Clerical staff vs support clerk skills

Common clerical staff skills

Data Entry, 30%
Patients, 17%
Clerical Support, 9%
Database Management, 6%
Front Desk, 5%
Payroll, 3%

Common support clerk skills

Customer Service, 19%
Data Entry, 15%
Patients, 10%
Clerical Support, 6%
Medical Terminology, 6%
Office Equipment, 5%