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Clerical worker vs office support clerk

The differences between clerical workers and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical worker and an office support clerk. Additionally, an office support clerk has an average salary of $32,040, which is higher than the $31,390 average annual salary of a clerical worker.

The top three skills for a clerical worker include data entry, scheduling appointments and customer service. The most important skills for an office support clerk are customer service, data entry, and word processing.

Clerical worker vs office support clerk overview

Clerical WorkerOffice Support Clerk
Yearly salary$31,390$32,040
Hourly rate$15.09$15.40
Growth rate-5%-5%
Number of jobs68,947185,683
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 40%
Average age4747
Years of experience22

Clerical worker vs office support clerk salary

Clerical workers and office support clerks have different pay scales, as shown below.

Clerical WorkerOffice Support Clerk
Average salary$31,390$32,040
Salary rangeBetween $24,000 And $39,000Between $25,000 And $39,000
Highest paying City-Tualatin, OR
Highest paying state-Washington
Best paying company-Sierra Pacific Industries
Best paying industry-Finance

Differences between clerical worker and office support clerk education

There are a few differences between a clerical worker and an office support clerk in terms of educational background:

Clerical WorkerOffice Support Clerk
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Clerical worker vs office support clerk demographics

Here are the differences between clerical workers' and office support clerks' demographics:

Clerical WorkerOffice Support Clerk
Average age4747
Gender ratioMale, 23.0% Female, 77.0%Male, 22.7% Female, 77.3%
Race ratioBlack or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 20.6% Asian, 7.7% White, 55.3% American Indian and Alaska Native, 1.1%Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between clerical worker and office support clerk duties and responsibilities

Clerical worker example responsibilities.

  • Manage filing, photocopying, collating, and faxing public and seal case documents.
  • Handle customers at the front windows
  • Schedule contracts of windows sell with installers.
  • Prepare court subpoenas and criminal dockets for court.
  • Update files by using QuickBooks and answer the telephone and take brief messages.
  • Type, format, proofread, and edit correspondence and other documents, using computers or typewriters.
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Office support clerk example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
  • Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
  • Compile PowerPoint presentations for various department heads.
  • Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
  • Handle administrative work relate to operational process of the office and patients clinical information.
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Clerical worker vs office support clerk skills

Common clerical worker skills
  • Data Entry, 24%
  • Scheduling Appointments, 18%
  • Customer Service, 11%
  • Telephone Calls, 8%
  • Database Systems, 5%
  • Front Desk, 4%
Common office support clerk skills
  • Customer Service, 19%
  • Data Entry, 17%
  • Word Processing, 7%
  • Office Equipment, 6%
  • Front Desk, 5%
  • Database Systems, 5%

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