Clerical worker vs receptionist

The differences between clerical workers and receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical worker and a receptionist. Additionally, a clerical worker has an average salary of $31,390, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for a clerical worker include data entry, scheduling appointments and customer service. The most important skills for a receptionist are patients, phone calls, and customer service.

Clerical worker vs receptionist overview

	Clerical Worker	Receptionist
Yearly salary	$31,390	$30,571
Hourly rate	$15.09	$14.70
Growth rate	-5%	-
Number of jobs	68,947	65,671
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 41%	High School Diploma, 33%
Average age	47	42
Years of experience	2	2

Clerical worker vs receptionist salary

Clerical workers and receptionists have different pay scales, as shown below.

	Clerical Worker	Receptionist
Average salary	$31,390	$30,571
Salary range	Between $24,000 And $39,000	Between $24,000 And $38,000
Highest paying City	-	Washington, DC
Highest paying state	-	Massachusetts
Best paying company	-	Gensler
Best paying industry	-	Finance

Differences between clerical worker and receptionist education

There are a few differences between a clerical worker and a receptionist in terms of educational background:

	Clerical Worker	Receptionist
Most common degree	Bachelor's Degree, 41%	High School Diploma, 33%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Clerical worker vs receptionist demographics

Here are the differences between clerical workers' and receptionists' demographics:

	Clerical Worker	Receptionist
Average age	47	42
Gender ratio	Male, 23.0% Female, 77.0%	Male, 8.4% Female, 91.6%
Race ratio	Black or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 20.6% Asian, 7.7% White, 55.3% American Indian and Alaska Native, 1.1%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between clerical worker and receptionist duties and responsibilities

Clerical worker example responsibilities.

Manage filing, photocopying, collating, and faxing public and seal case documents.
Handle customers at the front windows
Schedule contracts of windows sell with installers.
Prepare court subpoenas and criminal dockets for court.
Update files by using QuickBooks and answer the telephone and take brief messages.
Type, format, proofread, and edit correspondence and other documents, using computers or typewriters.

Receptionist example responsibilities.

Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
Manage multiple employee/resident databases utilizing an EMR system.
Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.

Clerical worker vs receptionist skills

Common clerical worker skills

Data Entry, 24%
Scheduling Appointments, 18%
Customer Service, 11%
Telephone Calls, 8%
Database Systems, 5%
Front Desk, 4%

Common receptionist skills

Patients, 17%
Phone Calls, 14%
Customer Service, 9%
Data Entry, 9%
Telephone Calls, 8%
Front Desk, 8%