Post job

Computer specialist vs client support specialist

The differences between computer specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer specialist and a client support specialist. Additionally, a computer specialist has an average salary of $75,950, which is higher than the $39,585 average annual salary of a client support specialist.

The top three skills for a computer specialist include data entry, troubleshoot and computer system. The most important skills for a client support specialist are customer service, client support, and client service.

Computer specialist vs client support specialist overview

Computer SpecialistClient Support Specialist
Yearly salary$75,950$39,585
Hourly rate$36.51$19.03
Growth rate10%10%
Number of jobs75,054136,163
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 62%
Average age4242
Years of experience22

What does a computer specialist do?

A computer specialist's responsibilities typically revolve around installing and repairing computer hardware and software. They meet with clients to identify their needs, examine and troubleshoot equipment, perform upgrades, and discuss the extent of repairs or replacements to clients. In a company setting, a computer specialist is in charge of overseeing an array of equipment, conducting regular maintenance checks, and performing corrective measures as needed. Furthermore, they must provide technical support, all while implementing the company's policies and regulations.

What does a client support specialist do?

A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.

Computer specialist vs client support specialist salary

Computer specialists and client support specialists have different pay scales, as shown below.

Computer SpecialistClient Support Specialist
Average salary$75,950$39,585
Salary rangeBetween $59,000 And $97,000Between $29,000 And $53,000
Highest paying CitySeattle, WANew York, NY
Highest paying stateWashingtonNew York
Best paying companyAppleNTT Data International L.L.C.
Best paying industryProfessionalManufacturing

Differences between computer specialist and client support specialist education

There are a few differences between a computer specialist and a client support specialist in terms of educational background:

Computer SpecialistClient Support Specialist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 62%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Computer specialist vs client support specialist demographics

Here are the differences between computer specialists' and client support specialists' demographics:

Computer SpecialistClient Support Specialist
Average age4242
Gender ratioMale, 70.8% Female, 29.2%Male, 41.7% Female, 58.3%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer specialist and client support specialist duties and responsibilities

Computer specialist example responsibilities.

  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install Cisco routers and diagnose switch & hub connectivity issues.
  • Insure proper T1 circuit termination and testing before installing Cisco routers.
  • Troubleshooted/Fix code bugs, configuration problems (web application level) and SQL server errors.
  • Used a variety of complex SQL query techniques (store procedures, data modeling).
  • Service responsibilities include building IBM compatible computers and upgrades, installing and maintaining Novell networks.
  • Show more

Client support specialist example responsibilities.

  • Manage VPN, audio conference bridges, and internal telecommunication switches.
  • Create ETL packages in SSIS to automate the deployment of the PAA reports and load data to SharePoint.
  • Manage, document and track daily all technical inquiries using Salesforce.com.
  • Manage profiles in vendor database including updating vendor profiles and ensuring heighten data integrity.
  • Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory.
  • Adhere to SLA (service level agreements) and consistently rank high in customer satisfaction surveys.
  • Show more

Computer specialist vs client support specialist skills

Common computer specialist skills
  • Data Entry, 8%
  • Troubleshoot, 7%
  • Computer System, 7%
  • Technical Support, 6%
  • Desk Support, 4%
  • Network Printers, 4%
Common client support specialist skills
  • Customer Service, 17%
  • Client Support, 13%
  • Client Service, 6%
  • Troubleshoot, 5%
  • HR, 4%
  • Client Facing, 4%

Browse computer and mathematical jobs