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Computer specialist vs computer support specialist

The differences between computer specialists and computer support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer specialist and a computer support specialist. Additionally, a computer specialist has an average salary of $75,950, which is higher than the $63,926 average annual salary of a computer support specialist.

The top three skills for a computer specialist include data entry, troubleshoot and computer system. The most important skills for a computer support specialist are computer support, troubleshoot, and technical support.

Computer specialist vs computer support specialist overview

Computer SpecialistComputer Support Specialist
Yearly salary$75,950$63,926
Hourly rate$36.51$30.73
Growth rate10%10%
Number of jobs75,054114,029
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 51%
Average age4242
Years of experience22

What does a computer specialist do?

A computer specialist's responsibilities typically revolve around installing and repairing computer hardware and software. They meet with clients to identify their needs, examine and troubleshoot equipment, perform upgrades, and discuss the extent of repairs or replacements to clients. In a company setting, a computer specialist is in charge of overseeing an array of equipment, conducting regular maintenance checks, and performing corrective measures as needed. Furthermore, they must provide technical support, all while implementing the company's policies and regulations.

What does a computer support specialist do?

A Computer Support Specialist is responsible for providing the highest customer service for clients with technical and system issues, resolving network failures, and creating support tickets for IT personnel. Computer Support Specialists utilize various system tools and applications to diagnose end-users network issues and conduct immediate troubleshooting. They also help the IT staff design and improve system features and infrastructures and create instructional manuals for deliverables. A Computer Support Specialist must have excellent technical and communication skills to document customers' requests and identify system solutions.

Computer specialist vs computer support specialist salary

Computer specialists and computer support specialists have different pay scales, as shown below.

Computer SpecialistComputer Support Specialist
Average salary$75,950$63,926
Salary rangeBetween $59,000 And $97,000Between $44,000 And $91,000
Highest paying CitySeattle, WASan Francisco, CA
Highest paying stateWashingtonWashington
Best paying companyAppleGoogle
Best paying industryProfessionalTechnology

Differences between computer specialist and computer support specialist education

There are a few differences between a computer specialist and a computer support specialist in terms of educational background:

Computer SpecialistComputer Support Specialist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 51%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityStanford University

Computer specialist vs computer support specialist demographics

Here are the differences between computer specialists' and computer support specialists' demographics:

Computer SpecialistComputer Support Specialist
Average age4242
Gender ratioMale, 70.8% Female, 29.2%Male, 80.1% Female, 19.9%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.2% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer specialist and computer support specialist duties and responsibilities

Computer specialist example responsibilities.

  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install Cisco routers and diagnose switch & hub connectivity issues.
  • Insure proper T1 circuit termination and testing before installing Cisco routers.
  • Troubleshooted/Fix code bugs, configuration problems (web application level) and SQL server errors.
  • Used a variety of complex SQL query techniques (store procedures, data modeling).
  • Service responsibilities include building IBM compatible computers and upgrades, installing and maintaining Novell networks.
  • Show more

Computer support specialist example responsibilities.

  • Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
  • Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
  • Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
  • Deploy new machines, installing OS, applications, drivers, and network configurations.
  • Participate in vulnerability resolution for both OS and specific applications on the OIG network.
  • Establish a new process for imaging machines using Linux and write documentation for it.
  • Show more

Computer specialist vs computer support specialist skills

Common computer specialist skills
  • Data Entry, 8%
  • Troubleshoot, 7%
  • Computer System, 7%
  • Technical Support, 6%
  • Desk Support, 4%
  • Network Printers, 4%
Common computer support specialist skills
  • Computer Support, 8%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • Customer Service, 6%
  • Desk Support, 5%
  • Computer System, 5%

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